Answerly Description

An all-inclusive platform featuring Widgets, a Knowledge Base, a CMS, contact forms, and a wealth of features tailored to drive your business forward. Instantly provide accurate responses to inquiries related to your business operations. Our knowledge base system empowers your customers to navigate and understand the workings of your online enterprise. Additionally, a versatile widget serves as a mobile knowledge repository that can be integrated seamlessly into any section of your website. This tool not only enables your customers to search your knowledge base but also facilitates direct communication with your team and offers a variety of other functionalities. By utilizing this comprehensive platform, you can significantly enhance customer engagement and satisfaction.

Pricing

Pricing Starts At:
$29 per month
Free Trial:
Yes

Integrations

Reviews

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Company Details

Company:
Answerly
Year Founded:
2018
Website:
answerly.io

Media

Answerly Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support

Answerly Features and Options

Knowledge Management Software

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Answerly User Reviews

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