Aluma Integrations

Crow Canyon has developed an innovative HR Request Management System utilizing Office 365 and SharePoint, designed to streamline the routing of employee inquiries and issues directly to HR personnel, thereby enhancing efficiency and expediting the resolution of requests. HR departments often deal with a wide range of requests that involve multiple forms and routing procedures; however, Crow Canyon’s solution simplifies this complexity by effectively gathering necessary information, directing it to the appropriate staff members, and ensuring prompt follow-up. By automating current forms and manual routing tasks, companies can significantly elevate employee service quality and boost the productivity of their Human Resources teams. Moreover, this system not only facilitates a user-friendly, centralized platform for employees to submit HR requests, but it also leads to increased productivity for HR staff by automating the entire request, routing, and tracking process. This approach minimizes the need for time-consuming follow-up calls regarding request statuses and additional information. Ultimately, by standardizing request procedures and processes, organizations can achieve greater efficiency and compliance within their HR departments. In addition, a streamlined system enhances overall employee satisfaction as it provides clarity and reduces frustration related to HR requests.

Organizations need to understand and manage who has access to what across their entire IT ecosystem: cloud and on-premises application stack, infrastructure, DevOps pipelines. This is important for both external (regulatory compliance) and internal (security and risk management, employee experience and productivity) reasons. Legacy identity solutions have not met the needs of modern organizations with over 50% of Identity Governance programs being in distress and more than 75% looking to replace their current solution (Source: Gartner). They are unable to keep pace with shifts in business due to digital transformation and the rise of the business platform. Clear Skye, the only identity governance and security solution built natively on ServiceNow, optimizes enterprise identity and risk management with a platform-first approach. The company provides workflow management, access requests, access review, and identity lifecycle management tools to a broad set of vertical markets. By leveraging an existing ​business platform, Clear Skye enables customers to ​reduce friction and IT hurdles, while improving workflows and user experience.

Crow Canyon's Contract Management application for Office 365 and SharePoint streamlines the organization of contracts related to IT, Assets, and Equipment. By utilizing this system, users can save both time and money, enhance operational efficiency, and manage their contracts more effectively. The complexity of tracking contracts and licenses can become burdensome when relying on manual methods or spreadsheets. Our automated Office 365 & SharePoint Contract Management solution simplifies the contract handling process, ensuring a thorough record of existing contracts, their renewal dates, terms, costs, and designated responsible parties. When integrated with our Asset Management or Equipment Tracking solutions, it creates a comprehensive interactive application that consolidates support contracts, maintenance agreements, warranties, licenses, and more for a seamless contract management experience. Additionally, all contracts and related documents are stored in a centralized library repository within SharePoint. The system also interconnects all renewals, tasks, revisions, and approvals to provide a detailed overview of contract activities, making contract oversight not only easier but also more effective. This holistic approach guarantees that nothing is overlooked in the contract management lifecycle.