AiChat Integrations

Salesforce empowers sales teams to enhance their effectiveness and reach their objectives more efficiently. As the leading CRM platform globally, Salesforce goes beyond basic functionalities. It equips teams with essential tools designed to expand their client portfolios, discover new prospects, and finalize transactions swiftly from any location. The platform boasts an extensive array of features, such as managing contacts, tracking opportunities, overseeing leads, integrating emails, generating reports and dashboards, forecasting sales, and enabling file synchronization and sharing, among many others. This means you can spend less time sifting through spreadsheets and more time focusing on your business operations. With no need for additional hardware or software, our user-friendly setup assistant allows you to optimize sales processes and address customer inquiries in mere minutes. By linking data across sales, service, and marketing, you can provide buyers with smooth and personalized experiences. Gain a holistic understanding of each customer, including their accounts, activity history, and relationships. Moreover, integrating social data can offer even richer insights into your customers' behaviors and preferences.

A live data platform based on Change Data Capture (CDC) facilitates the replication of diverse databases, supports real-time data integration, and assists in constructing a real-time data warehouse. By implementing CDC to synchronize production line information stored in DB2 and Oracle with a modern database, TapData has empowered an AI-enhanced real-time dispatch application that streamlines the semiconductor manufacturing process. The availability of real-time data has enabled prompt decision-making within the RTD application, resulting in quicker turnaround times and increased production yield. As a major telecommunications provider, the client operates numerous regional systems designed to serve local users effectively. By consolidating and integrating data from multiple sources and locations into a single centralized data repository, the client successfully established an order center that aggregates orders from various applications. Additionally, TapData integrates inventory data from over 500 stores, delivering real-time insights into stock availability and customer preferences, thereby significantly boosting supply chain efficiency. This innovative approach not only enhances operational performance but also positions the client to respond swiftly to market demands.