Admin By Request Endpoint Privilege Management Reviews

Summary: We Demoed a few options and pricing and functionality ABR was the top dog. The UI, functions, and Pin code admin access were great features that made us decide to go with this product.

Positive: Offline mode was very important for us. Being able to give a challenge and response pin code to elevate users when they are in the field with no internet is what really sold us on this product

Negative: Getting some of the pre approvals set up isnt always the most straightforward. If you have software that is cut and dry with certificates its great. But if you have custom software or unsigned manufacturer software its more tricky getting it set up to run automatically while being as secure as possible

Summary: Overall a great experience. It was the solution that the organization was looking for. Very easy to implement.

Positive: Ease of Implementation, Straight forward documentation and security requirements. Sales Support Rep where there to walk us all the way through,

Negative: Wasn't able to get SNOW to auto approve request, still working with ABR to see if this can be done

Summary: Overall this tool has helped our organization move into a far more secure and functional state. It's easy enough for our users to interact with.

Positive: Admin By Request allowed us to finally solve the problem of local admin access on our campus without the need to expand our team to support the influx of requests.

Negative: Mac support is functional, but is more limited than Windows functionality.

Summary: Works exactly as we were expecting. Allows us to lock down domain machines with zero trust and no local admin rights while also allowing advanced users the ability to get their work done without creating endless support requests.

Positive: Avoids unnecessary support tickets for standard UAC elevation. Automate normal tasks, and allow full admin sessions when necessary. No more heartburn over the unknown number of domain machines with local admin rights.

Negative: 25 Free lifetime licenses don't transfer once you purchase additional licenses. Would be nice if they were still available.

Summary: Great product, just would be nice to have autonomy when it comes to license adjustments. Overall a good product though.

Positive: It gives us a view into who is elevating and when. The sub-settings allow us to set a different set of rules based on the user role.

Negative: If you go over your license count, there is no grace period, anything over is unlicensed and activity is hidden in the portal. It would be helpful to be able to add licenses directly in the Admin Portal.