Activechat Description

A comprehensive suite of conversational AI tools designed to empower customer care teams in delivering exceptional service to their clients.

Innovative AI chatbots can take over mundane customer service interactions through an intuitive visual chatbot builder, enhancing the efficiency of your human representatives.

A unified live chat CRM enables the management of all communication channels, such as your website, Facebook, SMS, and Telegram, within a single application while maintaining a complete record of customer interactions.

Harness conversational intelligence to communicate effectively with each customer, boost sales, and elevate customer satisfaction scores using advanced conversational AI. By analyzing discussions, you can forecast conversions and engage customers proactively.

We hold the belief that true friends don’t require support tickets to assist one another, fostering a more personal and connected service experience. In this way, we aim to redefine customer support through genuine interaction.

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Pricing

Pricing Starts At:
$49.00/month
Pricing Information:
Forever free plan (up to 100 bot users per month, limited features), Team plan starts at $49 and scales as the number of monthly conversations grow.
Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, Activechat has an API
View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Activechat, Inc.
Year Founded:
2017
Headquarters:
United States
Website:
activechat.ai
Update This Listing

Media

Play Video Visual chatbot builder Conversations and user tags Native website chat widget
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Activechat Features and Options

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Activechat User Reviews

Write a Review
  • Name: Chet N.
    Job Title: Ceo
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazing

    Date: Apr 18 2020

    Summary: Very powerful way to automate your Facebook pages and messaging with all your followers on your pages.

    Positive: Absolutely stunned by how simple this platform is to use. Such a cool way to use automation for chats.

    Negative: Not much I dislike about it over then a small learning curve.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Marketer
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    BAD TEAM AND PRODUCT!

    Date: May 30 2021

    Summary: Great potential lost by horrible team. This could have been a Manychat killer, but the team was not able to deliver it.

    Positive: The app has lots of potential and seemed like the team was honest in beginning, but then Andrew (CEO) ruined everything.

    Negative: Bad team, promised things for lifetime deal and never delivered. Lied to its customers that is why so many negative reviews through out internet.

    But as to app, CON - UI AND UX. WORST EVER!

    Read More...
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