ManageEngine ADSelfService Plus
Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.
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ManageEngine ADManager Plus
ADManager Plus is an effortless and user-friendly solution for managing and reporting on Windows Active Directory (AD), designed to assist both AD administrators and help desk staff with their daily operations. Featuring a centralized and user-friendly web interface, this software addresses a range of intricate tasks, including the bulk management of user accounts and various AD objects, delegation of role-based access to help desk personnel, and the generation of a comprehensive array of AD reports, many of which are critical for compliance audit purposes. Additionally, this Active Directory tool provides mobile applications that enable AD administrators and technicians to carry out essential user management functions from their smartphones or tablets while on the go. It simplifies the process of creating multiple users and groups in Office 365, managing licenses, establishing Exchange mailboxes, migrating existing mailboxes, setting storage limits, and adding proxy addresses, thereby enhancing overall efficiency. With its robust features, ADManager Plus stands out as a vital asset for organizations aiming to streamline their AD management processes.
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CPTRAX for Windows
Server File Activity Tracking – Audit who is creating, accessing and moving your files and folders. Track file permission changes. Alerts in real-time about critical file activity Malicious activity containment (Ransomware and mass file deletions, etc.
Automatically stop threats to your Windows servers by calling PowerShell scripts so you can determine exactly what you want to have happen for each type of alert/threat.
Examples of containment:
Disable the user causing the threat
Block the remote IP causing the threat
Workstation File Activity Tracking: Audit who copies files to USB or other removable media. Track who uploads files via FTP or a browser. Block files being created on USB/removable devices. Notifications by email when a removable device connects.
Active Directory Auditing – Keep audit logs and receive real-time alerts about important Active Directory changes, without having to deal with SACLs or Windows Event Logs.
Server Authentication Auditing: Track authentications into Citrix sessions and Windows Servers. All failed logon attempts are reviewed.
Workstation Logon/Logoff Tracking: Get visibility on logons/logoffs at workstations, including locks, unlocks and password changes.
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Microsoft Entra ID
Microsoft Entra ID, previously known as Azure Active Directory, serves as a robust cloud-based identity and access management solution that integrates essential directory services, application access control, and sophisticated identity protection measures. Enhance your organization's security with this cloud identity solution, which effectively links employees, clients, and partners to their applications, devices, and valuable data. Utilize robust authentication methods and risk-adjusted access policies to secure resource access without sacrificing user experience. Ensure a quick and straightforward sign-in process throughout your multicloud infrastructure to boost user productivity, minimize password management time, and enhance overall efficiency. Centralize the management of all identities and access to applications, whether they reside in the cloud or on-premises, to gain better visibility and control over your organization’s resources. This comprehensive approach not only protects sensitive information but also fosters a seamless and efficient working environment for all users.
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