Accela Description
The Accela Civic Platform serves as a robust foundation for our suite of Civic Applications and other solutions designed to assist governments in enhancing citizen services and addressing the demands of expanding communities. It encompasses all shared technologies and functionalities within a Software as a Service (SaaS) framework, catering to the diverse requirements of government agencies, ranging from large state organizations to smaller departments. This platform equips agencies with all the essential tools needed to facilitate business operations for citizens, streamline the permit application process, and organize inspections efficiently. Additionally, it offers the adaptability and scalability necessary for ongoing innovation without requiring substantial new technology investments. The platform allows for the automation of both straightforward and intricate processes that involve multiple departments and various process components. Furthermore, our advanced workflow engine intelligently assigns tasks to users, manages service level agreements, directs approvals and procedural steps, and ensures that all operations are executed smoothly and remain on schedule. Ultimately, this comprehensive solution empowers agencies to enhance efficiency while improving the experience for citizens.
Accela Alternatives
CivicPlus Social Media Archiving
The most reliable archiving software in the world for managing records compliance and risks for public entities. CivicPlus Social Media Archiving is a software that connects directly with your social networks in order to capture, preserve and archive all content posted and engaged in by your organization in context and near-real time. All of this information is stored in a secure, easy-to-use archive that allows you to manage your online communications, as well as help your organization comply with public records laws and regulations. Social media archiving ensures that your organization's communications will be saved, so you can easily respond and comply with public records laws. All content, including deleted or edited posts and comments, can be captured and preserved. Replay recordings in their original context, and ensure their authenticity using digital signatures.
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Borealis
All stakeholder engagement activities can be managed from one platform. Additional modules can be added to strengthen governance, environment, and social areas. Borealis' Stakeholder Engagement module gives you the tools to create more effective engagement plans, strengthen relationships with stakeholders, and align processes with industry best practice. To simplify your day, the Stakeholder Engagement module centralizes all stakeholder information and makes it easily accessible.
Build stakeholder trust with a proven methodology
Plan
Connect engagement strategy to execution. The mapping tool in Borealis makes it easy to analyze stakeholders to prioritize the allocation of resources.
Engage
Communicate with stakeholders in a more relevant and timely manner. Borealis uses AI-driven machine learning to keep records clean and up-to-date.
Measure
Prove compliance with ever-evolving standards. Borealis lets you easily track and progress, generate reports and documentation, and demonstrate the impacts of your efforts.
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POSSE PLS
POSSE PLS delivers a comprehensive permitting and inspections solution that empowers local and state governments to modernize workflows and improve citizen services. Leveraging ICC best practices, it comes preconfigured with standard permit types while allowing extensive customization to match specific agency requirements. Automated workflows include real-time notifications for inspections, license renewals, and expirations, ensuring both compliance and convenience. Field inspectors can access mobile-friendly tools to capture photos, upload documents, and provide detailed inspection notes, all synchronized with the central system. Applicants benefit from a self-service portal that simplifies submissions, guides them through documentation requirements, and enables fee payments and instant permit printing. The system integrates seamlessly with GIS data, linking permits to parcels and street segments while grouping related applications into projects for clarity. Agencies also gain advanced reporting, cloud hosting options, and low-code UI customization to adapt quickly to new needs. With its proven track record in jurisdictions like Pittsburgh, Henrico County, and Clark County, POSSE PLS is trusted to reduce bottlenecks, cut costs, and raise customer satisfaction.
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JustFOIA
JustFOIA provides an intuitive platform for managing records requests, overseeing each phase from submission to fulfillment. Let's explore the features that make processing requests on JustFOIA straightforward. The software offers customizable web-based forms tailored to fit the specific requirements of your organization, allowing for an unlimited number of forms designed for various request types. Users can establish new request workflows that enable the assignment of both custom and standard tasks to specific individuals or departments. In-app collaboration facilitates the completion of tasks, obtaining necessary approvals, processing and redacting the requested information, and securely delivering it to the requester in a seamless manner. With these workflows, your capacity to streamline the process is only limited by your creativity. Throughout the request processing, communication among all involved departments is effortless, ensuring that each necessary step is accounted for. Additionally, your organization has the opportunity to recover costs associated with the time and materials expended on each request, further enhancing the efficiency of the system. This comprehensive approach not only improves workflow but also fosters transparency and accountability within your records management process.
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Integrations
Company Details
Company:
Accela
Year Founded:
1981
Headquarters:
United States
Website:
www.accela.com
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Product Details
Platforms
Web-Based
Windows
Mac
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support
Accela Features and Options
Public Works Software
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
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