1and1Chat Description
1and1Chat offers a user-friendly and comprehensive software solution that facilitates real-time interaction with visitors on your website. This platform is compatible with any web server and is accessible on various devices through a browser, eliminating the need for additional software installations. With its intuitive interface, 1and1Chat enhances the experience for both site visitors and support representatives. It seamlessly transitions between text, audio, and video chats, utilizing webRTC technology to ensure smooth, two-way communications. Overall, this solution is designed to improve customer engagement and support efficiency.
1and1Chat Alternatives
3CX
3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat.
The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.
Learn more
Social Intents
Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom.
Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense.
No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.
Learn more
Live Assist for Microsoft Dynamics 365
Our robust co-browsing solution allows you to engage with customers through audio and video conversations directly on your website or application, making it simpler than ever to enhance customer satisfaction. This feature enables you to guide users through navigating your platform, assist them in completing purchases, help with form submissions, offer suggestions, and so much more, all while utilizing audio and video capabilities. There's no need for users to download any plugins or additional software. Additionally, in collaboration with our partner LivePerson, we have introduced an innovative engagement method called Messaging, which elevates traditional Live Chat by providing greater flexibility. Furthermore, we have seamlessly integrated widely-used third-party communication channels such as Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, and Apple Business Chat, allowing agents to manage these Messaging interactions directly within Dynamics 365, ensuring a streamlined and efficient experience for both customers and agents alike. This comprehensive approach not only improves engagement but also fosters stronger relationships with your clients.
Learn more
Tidio
Tidio is a top-tier customer service platform that blends live chat, chatbot automation, and AI agents to help businesses provide quick, efficient support at scale. Known for its powerful automation features and intuitive interface, Tidio is trusted by over 800,000 businesses globally.
Connect with website visitors through real-time chat and manage all conversations from email, Messenger, Instagram, and more in one centralized dashboard.
Streamline support with integrated ticketing tools that work seamlessly alongside both chatbots and live agents.
Easily build custom chatbot flows with a visual, no-code builder to capture leads, respond to FAQs, and automate messaging.
Leverage Lyro, Tidio’s conversational AI agent, to handle up to 64% of customer inquiries using advanced natural language understanding.
Simple to set up and use—no coding required. Fully GDPR-compliant and secure. Scales effortlessly for eCommerce, SaaS, and service-based businesses. Includes a 7-day free trial.
Key Features:
• Live Chat (widget and social media integrations)
• Help Desk (all communication in one dashboard)
• Chatbot (automation for common use cases such as customer help and lead generation)
• AI Agent (resolve incoming issues with Tidio's conversational AI, Lyro)
• Multichannel Integration (social media, help desk software, and platforms such as WordPress, Shopify, and more)
Users praise Tidio's intuitive design, visual interface, and simple deployment. Multiple plans available for all business needs and requirements.
Learn more
Pricing
Pricing Starts At:
$8.50 per month
Free Version:
Yes
Integrations
No Integrations at this time
Company Details
Company:
1and1Chat
Website:
1and1chat.com
Media
Recommended Products
Your top-rated shield against malware and online scams | Avast Free Antivirus
Our antivirus software scans for security and performance issues and helps you to fix them instantly. It also protects you in real time by analyzing unknown files before they reach your desktop PC or laptop — all for free.
Product Details
Platforms
Windows
Types of Training
Training Docs
Customer Support
Online Support
1and1Chat Features and Options
1and1Chat User Reviews
Write a Review- Previous
- Next