Best Operations Management Software for ServiceNow - Page 6

We provide financial insights tailored to your contracts, enabling cost savings and minimizing risks through an innovative AI-as-a-Service approach. By granting immediate access to crucial contract information, such as inventory, we enhance team productivity. With our alert system, you can effortlessly manage obligations and expiration dates, ensuring you never overlook renewals. This leads to more informed decisions and improved negotiations, ultimately boosting business outcomes. We streamline the data gathering and reporting processes across various departments, allowing for effective goal tracking and monitoring of your ESG performance, while also delivering valuable real-time insights through sustainability analytics. Reporting can be automated, and multiple reports can be generated based on any desired framework, with options to produce PDFs or Excel documents. Furthermore, we foster collaboration and accelerate purchasing cycles by ensuring alignment across teams, facilitating a more efficient operational workflow. Our solutions are designed to empower organizations to make proactive, data-driven decisions while addressing sustainability goals.

SpiceX is a tool that enables organizations to connect disparate client data sources and workflows to provide exceptional customer service. Our customers are our greatest asset, and they are our most valuable asset. Low-code platform that enables data integration, case management, workflow management, and workflow management. This platform is the best for helping you transform your customer journey. Combine data from multiple sources into one interface. Your users will have the right data at the right time from the right system. Multiple data streams can be displayed in one view. Data can also be written to any number of connected systems. You can create the perfect platform for you business by combining the best-in class applications for each function into one interface. Instead of trying to find one-size-fits all business processes, use each application for its specific purpose. You can add an extra layer of security by restricting access to systems that are truth.

Rev-Trac is the SAP DevOps orchestration platform. The solution Automates native SAP transports and Cloud changes, while the 3rd party integrations and highly flexible workflows allow any organisation to build a unified SAP DevOps strategy for complex SAP landscapes. Rev-Trac is an SAP DevOps platform that allows you to safely deploy faster and more frequent SAP applications and updates, maximizing business value on your technology investments.

Rootly redefines incident management with a fully integrated, AI-powered platform designed to simplify and accelerate the entire reliability workflow. From intelligent on-call management to automated incident response and retrospectives, it eliminates repetitive tasks so engineers can focus on problem-solving. The platform’s AI SRE module performs real-time root cause analysis, suggests fixes, and predicts resolution steps based on millions of real-world incidents. Through seamless integrations with Slack, Microsoft Teams, Jira, and Zoom, Rootly embeds reliability directly into team workflows. Its automation engine streamlines communication, tracking, and reporting, cutting resolution times by up to 50%. Built for scalability, Rootly adapts to teams of any size—from startups to Fortune 500 enterprises—without sacrificing simplicity. Users can also publish automated status pages to keep customers informed and reduce inbound support. With award-winning support and reliability baked in, Rootly enables organizations to strengthen uptime, operational efficiency, and engineering wellness.

Quickwork is used by enterprises to create simple and complex workflows. It also allows them to create and publish APIs that are secure, and to manage conversational interactions between employees, customers, and partners. This helps to provide an excellent user experience. Quickwork is an all-in one platform that provides the tools and services needed to build powerful and scalable integrations. It also offers serverless APIs and conversational experiences. Drag and drop applications to create powerful integrations. No need to write a line of code. You can choose from 1000s of apps for business, consumer, analytics, messaging and IoT. Quickwork's API Management allows you to convert any workflow into an REST API in a single click. Our serverless infrastructure allows you to scale your APIs elastically and securely. Create and manage real-time messaging and conversational workflows across multiple channels with human agents, IoT devices, and chatbots.

Stop getting overwhelmed by countless vulnerability alerts from your security systems. Instead, bring together data from your cloud, on-premises, and custom applications, integrating it with information from your security tools, to consistently evaluate the effectiveness of controls and the operational health of your complete IT landscape. Align control assurance with business consequences to identify which vulnerabilities to address first. Leverage AI and automated APIs to enhance and streamline risk assessments for first-party, third-party, and nth-party scenarios. Automate the evaluation of documents to obtain contextual and trustworthy insights. Conduct regular, systematic risk assessments across all internal and external applications to eliminate the dangers of relying on isolated or infrequent evaluations. Transition your risk register from being a manual spreadsheet to a dynamic system of predictive risk assessments. Continuously track and project your risks in real-time, allowing for IT risk quantification that can illustrate financial implications to stakeholders, and shift your approach from merely managing risks to actively preventing them. This proactive strategy not only strengthens your security posture but also aligns risk management with broader business objectives.

NudgeBee is an enterprise-grade AI Agents and Agentic Workflow platform purpose-built for SRE, CloudOps, DevOps, and platform engineering teams running complex cloud-native environments. The platform ships pre-built AI Assistants that work on day one, no model training, no prompt engineering. The AI SRE Agent handles incident triage, alert enrichment, root cause analysis, and remediation guidance. The AI FinOps Assistant delivers continuous Kubernetes and cloud cost optimization with right-sizing, spot instance, and abandoned resource recommendations. The AI K8sOps Agent provides natural-language interaction with clusters for workload checks, upgrade guidance, and maintenance operations. Alongside these, NudgeBee's visual no-code Workflow Builder lets teams automate any custom operational process. It supports 20+ action categories including native AWS, Azure, and GCP CLI nodes, kubectl execution, database queries, LLM-powered nodes, Agent-to-Agent (A2A) calls, and MCP server integration, all with built-in approval gates and audit logging. Key technical differentiators: NudgeBee uses a live semantic Knowledge Graph to ground AI answers in real infrastructure topology. It queries observability data in place, zero data ingestion, zero egress cost. A single workflow can span multiple clouds, Kubernetes clusters, ticketing tools, and communication channels. 49+ integrations across Kubernetes, AWS, Azure, GCP, Prometheus, Datadog, Dynatrace, Jira, ServiceNow, Slack, GitHub, ArgoCD, and more. Enterprise-ready: RBAC, MFA, immutable audit trails, BYOM (GPT, Claude, Gemini, Bedrock, Ollama), self-hosted deployment, SOC-2 Type II, and ISO 27001 certified.

Quality Forward is an advanced cloud-based electronic Quality Management System (eQMS) tailored for organizations operating in stringent regulatory environments, facilitating the digitization, oversight, and automation of quality processes on a centralized platform. Leveraging the ServiceNow framework, it allows teams to efficiently manage essential workflows, including deviations, corrective and preventive actions (CAPAs), audits, complaints, change control, documentation, training, supplier quality, and risk management, ensuring comprehensive traceability and documentation that meets audit requirements. The system offers features like real-time monitoring and automated workflows, along with AI-generated insights that enhance compliance, minimize manual tasks, and boost operational efficiency throughout the product lifecycle. Additionally, it provides a highly customizable, no-code platform that empowers quality assurance teams to modify their processes in response to changing regulatory demands without the need for IT intervention, all while adhering to international standards such as FDA, ISO, and GxP. By integrating these capabilities, Quality Forward not only strengthens quality management but also fosters a culture of continuous improvement and agility within organizations.

HR Acuity is the only platform that's specifically designed for employee relations and investigation management. Our HR case management solution allows organizations to create a better workplace and perform thorough and comprehensive fact-finding into employee conduct allegations, while minimizing legal and financial risk. The platform allows for consistent documentation, search, reporting, and post-hire as well as exit interviews.

Develop essential service workflows that initiate with a request, aiming to boost efficiency, update procedures, and automate wherever feasible. Our solutions deliver the necessary framework and infrastructure to design human-focused workflows that seamlessly integrate technology platforms with organizational processes. Craft contemporary, digital self-service options for your team members and stakeholders to enhance their experience. Gather, validate, and securely store data for utilization and distribution throughout your workflows. Streamline and coordinate processes that address human-centric demands. Facilitate connections with various systems to instantly share, retrieve, or transmit critical data. Implement robust encryption for data both at rest and during transmission, alongside flexible, attribute-based access controls. Our user-friendly framework allows developers to envision, create, and refine their designs using intuitive drag-and-drop features, while a versatile authentication model accommodates a wide range of sign-in preferences. This holistic approach not only supports operational needs but also fosters innovation and agility in adapting to changing requirements.

OpenBlue Workplace is an integrated workplace management system from FM and Johnson Controls that helps organizations manage facilities, real estate, maintenance, assets, space, and workplace operations. Formerly known as FMS, the platform uses a modular framework that allows organizations to deploy the capabilities they need and adapt the system as business requirements change. Space management tools help teams track occupancy, allocate workspaces, model future scenarios, and visualize portfolio data using integrations with AutoCAD drawings and Revit models. Facility maintenance capabilities support preventive and corrective maintenance programs, service requests, technician management, workflow automation, notifications, and SLA performance monitoring. Asset management tracks equipment, furniture, warranties, ownership, condition, depreciation information, and asset locations across facilities. Real estate management centralizes lease information, rental costs, expirations, occupancy data, workflows, and portfolio reporting. Sustainability tools track energy, water, emissions, waste, certifications, and the financial and environmental impact of improvement projects. Additional capabilities include move management, facility project management, strategic scenario planning, and workplace analytics for utilization, employee attendance, departmental usage, and cost analysis. OpenBlue Workplace is intended for facilities managers, corporate real estate teams, workplace strategists, government organizations, universities, healthcare systems, and other enterprises managing complex facility portfolios.

Unified Infrastructure Monitoring Suite for IT and Networking powered by AI. Infraon IMS is powered by AI and provides a platform that provides precise monitoring, detailed insight, and rapid troubleshooting of heterogeneous IT infrastructure across all sizes of enterprises. Teams can collaborate to troubleshoot issues and ensure high-quality service by sharing real-time alerts and reports on network and application performance. You can switch from manual to automated and manage all devices from one location.

NetZoom DCIM Solutions is a data center software company that helps professionals model, monitor, manage and access physical, virtual, and cloud IT infrastructure.

An AI-Powered Digital Intranet Solution for Modern Digital Workplace. It leverages Cognitive and Ml Services To Deliver Intelligent User Experience.

Companies worldwide are turning to RunMyProcess' low-code platform to revolutionize their digital environments. By utilizing the RunMyProcess platform, organizations can seamlessly integrate previously isolated systems and fully automate their workflows. This automation allows employees to eliminate the tedious transfer of data between systems and reduces the need for manual repetitive tasks, freeing up valuable time for other important projects. As a result, this shift not only enhances productivity but also bolsters overall operational efficiency. The platform features a completely low-code development approach that is user-friendly, supported by a simple drag-and-drop interface. Additionally, with robust data centers and extensive encryption practices employed by RunMyProcess, users can be assured that their sensitive information is well-protected against potential cyber threats. Ultimately, this combination of innovation and security positions RunMyProcess as a leader in the digital transformation space.

Greet guests at your business with our comprehensive visitor management system that features a digital process for registration, check-in, and check-out to enhance the visitor experience. Our worldwide enterprise solution offers immediate accountability and insights into visitor behavior, effortlessly integrating with your current workplace applications to create a cutting-edge experience. Make a memorable impression on visitors through personalized branded items that reflect your company's identity. Prioritize safety with a security-focused solution that ensures the well-being of your employees and guests alike. Streamline your entire process with an efficient, automated system that enhances productivity. Additionally, manage occupancy in real time while adhering to capacity restrictions for a safer environment. This innovative approach not only improves visitor interactions but also reinforces your commitment to a secure and organized workplace.

Utilize precise planning to optimize your resources and expedite project completion effectively. Access a centralized hub for valuable insights regarding resource requests and allocations. You can develop plans using the Resource Management application or initiate them from any project, demand, or task. Track the time spent on daily tasks and conveniently submit your timesheets in just one step. Resource Management is integrated with Strategic Portfolio Management, allowing your entire organization to align towards achieving significant outcomes. Discover answers to your inquiries and see how ServiceNow can assist in transforming your business through innovative digital workflows. When workflows are seamless, exceptional experiences emerge. The Now Platform offers an intelligent approach to workflow management across various industries, ushering in a new age for both employee and customer interactions. Experience how the Now Platform serves as the foundational framework for the digital workflow revolution, empowering organizations to thrive in an ever-evolving landscape.

Tempus Resource's What-If scenario planning allows you to create real options by simulating the impact of a variety of changes to your project portfolio. You can improve your decision-making by understanding the real-time effects of different resource decisions and scenarios on project portfolio.

STREAM Integrated Risk Manager, an award-winning GRC platform, allows organizations to centralize and automate, quantify, report on, and report on risk. It can be used in a variety of applications, including cyber / IT and enterprise risk management, BCM, and vendor risk management. STREAM is available as a SaaS and on-premise deployment. It has been around for more than 10 years. It has been adopted worldwide by organizations in many industries, including finance, energy and healthcare, legal, and IT. For more information, please contact us.

D3 Security leads in Security Orchestration, Automation, and Response (SOAR), aiding major global firms in enhancing security operations through automation. As cyber threats grow, security teams struggle with alert overload and disjointed tools. D3's Smart SOAR offers a solution with streamlined automation, codeless playbooks, and unlimited, vendor-maintained integrations, maximizing security efficiency. Smart SOAR’s Event Pipeline is a powerful asset for enterprises and MSSPs that streamlines alert-handling with automated data normalization, threat triage, and auto-dismissal of false positives—ensuring that only genuine threats get escalated to analysts. When a real threat is identified, Smart SOAR brings together alerts and rich contextual data to create high-fidelity incidents that provide analysts with the complete picture of an attack. Clients have seen up to a 90% decrease in mean time to detect (MTTD) and mean time to respond (MTTR), focusing on proactive measures to prevent attacks. In 2023, over 70% of our business was from companies dropping their existing SOAR in favor of D3. If you’re frustrated with your SOAR, we have a proven program to get your automation program back on track.

Odyssey serves as a robust automation platform that requires no coding, seamlessly linking individuals, applications, and data to enhance your organization's capabilities now and in the long run. It simplifies the integration of devices, applications, and departments without the hassle of complicated setups. Bid farewell to inconsistent temporary connections; with the Odyssey Platform, you can establish reliable channels for collaboration that minimize risk, streamline workflows, and empower your workforce. Its no-code setup allows users of all skill levels to automate processes easily. The guided workflows accelerate operations and reduce costs, making it an ideal choice for modern businesses. Ultimately, Odyssey transforms the way organizations operate by making automation accessible to everyone.

Transform your Digital Workplace management with the Juriba Platform, a revolutionary Digital Platform Conductor (DPC) designed exclusively for the dynamic needs of enterprise-level Digital Workplace leaders. Embrace a comprehensive range of capabilities, from end-to-end Digital Workplace management to application testing and packaging, as well as driving complex IT transformations and Evergreen IT management initiatives. Integrating seamlessly with leading Hybrid Digital Infrastructure Management tools like Microsoft Endpoint Manager, Microsoft Intune, ServiceNow, NexThink, and Workspace ONE, the Juriba Platform ensures seamless data synchronization across your entire Digital Workplace, granting you unparalleled visibility and control. By harnessing intelligent workplace automation and orchestration, mundane tasks are automated, freeing up valuable time and reducing the risk of human error. Unlock the true potential of your IT environment with user-friendly dashboards and reports that offer in-depth insights, empowering you to make data-driven decisions that optimize infrastructure investments and drive business growth.

OrbusInfinity, a leading software platform, is used by organizations around the world to manage, govern, and visualize their IT and business transformation. OrbusInfinity Enterprise Transformation is the only tool that was built from the ground-up to integrate and harness Microsoft 365, the world's most popular enterprise-grade, secure business productivity suite. Supporting 4 core disciplines: Enterprise Architecture (EA), Strategic Portfolio Management (SPM), Business Process Analysis and Governance Risk & Compliance. OrbusInfinity provides unmatched support for transformation use-cases, with hundreds proven business outcomes. OrbusInfinity is a SaaS repository that has a fixed or extensible metamodel. It supports major industry frameworks, including TOGAF, BPMN and ArchiMate. This allows for a comprehensive, governed and single source of truth in the cloud. Book a demonstration to learn more.

Swimlane Turbine is the world’s fastest and most scalable security automation platform. Turbine is built with the flexibility and cloud scalability needed for enterprises and MSSP to automate any SecOps process, from SOC workflows to vulnerability management, compliance, and beyond. Only Turbine can execute 25 million daily actions per customer, 17 times faster than any other platform, provider, or technology.

Identity and Data Protection for AWS and Azure, Google Cloud, and Kubernetes. Sonrai's cloud security platform offers a complete risk model that includes activity and movement across cloud accounts and cloud providers. Discover all data and identity relationships between administrators, roles and compute instances. Our critical resource monitor monitors your critical data stored in object stores (e.g. AWS S3, Azure Blob), and database services (e.g. CosmosDB, Dynamo DB, RDS). Privacy and compliance controls are maintained across multiple cloud providers and third-party data stores. All resolutions are coordinated with the relevant DevSecOps groups.