Best Web-Based Municipal Software of 2025

The most reliable archiving software in the world for managing records compliance and risks for public entities. CivicPlus Social Media Archiving is a software that connects directly with your social networks in order to capture, preserve and archive all content posted and engaged in by your organization in context and near-real time. All of this information is stored in a secure, easy-to-use archive that allows you to manage your online communications, as well as help your organization comply with public records laws and regulations. Social media archiving ensures that your organization's communications will be saved, so you can easily respond and comply with public records laws. All content, including deleted or edited posts and comments, can be captured and preserved. Replay recordings in their original context, and ensure their authenticity using digital signatures.

Simplify the process of booking and managing appointments effortlessly with Acuity Scheduling. This user-friendly online appointment scheduling tool empowers professionals and businesses to conveniently fill their calendars without the associated stress. Clients can view your availability in real time, book appointments quickly, and make payments upfront, allowing you to avoid the tedious task of constant organization and rescheduling. Additionally, Acuity's features help streamline your workflow, making your scheduling experience even more efficient.

NolaPro is an ERP-level accounting, order tracking, inventory, and payroll system developed in Linux that can compete with much more expensive options. It can be customized and scaled to fit any business size, unlike any other accounting program. Cloud version is available for those who prefer a more hands-off approach. However, it can be downloaded locally on Windows and Linux platforms for those who prefer greater control and security. Fulfillment & Service Order Management, AP and AR, CRM, General Ledger. Payroll, Timeclock, B2B Portal (for secure client invoicing payments) and integration to many 3rd-party apps. Or request your own! NolaPro supports multi-currency and offers tons of options & additional features. It also comes fully loaded with more than 150 standard reports. CNet, Entrepreneur Magazine, TechRepublic and The Linux Journal all agree that NolaPro offers flexibility, features, and pricing that provide unmatched value and efficiency in managing your business.

FundView software and all your data are stored in our state of the art data center. Access your data securely from anywhere you have an internet connection, whether you are in the office or out in the field. FundView upgrades eliminate the need to have on-premise servers. Backups and updates are automatically performed. Our software-as-a-service model lowers your initial investment, as well as your recurring annual software cost. FundView solutions are built using the most recent technologies. FundView can help you streamline your processes and better serve your residents.

Municity is the only Code Enforcement and ePermitting software from the International Code Council (ICC) - the leading global source of model codes, standards and building safety. Tailored for community development needs, this cloud-based solution provides flexible tools for managing applications, permits, and inspections both online and in the field, streamlining your unique procedural requirements. With Municity, you can better track building, planning, and zoning activities, while giving citizens easy access to your processes. This innovative solution automates tasks, eliminates paper files, and offers mobile capabilities for inspections, ensuring efficiency and adaptability in a rapidly changing technology landscape. Municity's scalable design grows with your community, offering ongoing upgrades and expert support to meet evolving demands. All the information you need is accessible from within Municity. It is always accurate and in one place. Instantly. Digitally. Conveniently.

Fire departments throughout North America are enhancing safety and saving lives by utilizing digital fire pre-planning and inspection tools offered by APX Data. With the APX CityScape Suite, firefighters can access fire pre-plans and inspection information anytime and from anywhere. This innovative solution allows them to quickly and effectively generate interactive, image-rich records of buildings and onsite data, thereby minimizing risks for themselves and the communities they serve. Whether it's conducting inspections or developing pre-plans, this all-in-one tool streamlines the entire process. As urban growth and technology evolve, cities require thorough and actionable data to address the complexities involved. The significance of data in the fire service cannot be overstated, as it plays a vital role in the daily responsibilities of first responders. CityScape provides an intelligent and effective method to manage various aspects, including building hazards, violations, and detailed reporting, making it the ultimate solution for all fire safety needs. In a world where information is crucial, leveraging such technology is essential for preparing for emergencies.

Claims and Litigation Management Software for Captive or Risk Retention Group property or casualty claims. Direct Claim Solution provides a complete system that manages vendor, claims, and policy management for Self-Insured programs, Captive programs, or Risk Pool programs. This tool provides industry-specific tools for analyzing and investigating law. Modules for litigation management, subrogation, loss recovery and document management are included. The Merge feature allows for easy email or letter creation. The robust report screen allows management to query multiple conditions of claims by date ranges, state of loss and exposure type. External service providers can access the system and populate the fields as required to speed up reporting and collaborative analysis. See our website at www.directclaimsolution.com

BS&A Online is a suite of digital services that provides users with 24/7 access to local government resources from any location. It facilitates secure interactions among realtors, title companies, appraisers, contractors, local citizens, and municipal staff. The platform includes BS&A Online – Community Development, which streamlines essential processes within building departments, notably through features like Online Inspections and Online Permit Applications. Furthermore, BS&A Online – Employee Self Service empowers employees to oversee various aspects of their employment, including past paychecks and general information, while also enabling them or their supervisors to submit timesheet entries online. Additionally, BS&A Online – Financial Services offers comprehensive access to financial reports from any location at any time, ensuring transparency and efficiency. Overall, BS&A Online significantly enhances communication and operational efficiency across local government functions.

Easy-to-use software for Asset Management, Mobile, Web, and Desktop Apps allows you to track assets, equipment, and inventory. WiseTrack has all the best industry solutions.

ClearForms is workflow management software for local governments. With ClearForms you can help more constituents in less time, and provide more responsive and accessible services. Build digital forms for permitting, licensing, service requests, and internal workflows that are customized for your local needs. Our cloud-based software tools are user-friendly and help increase compliance and reduce time wasted on paper forms and email. ClearForms was previously known as CityGrows,

NPDESPro is a cloud-based stormwater management/inspection software designed for MS4s to manage NPDES permit requirements. All six (6) minimum control measures can be managed within one platform — Post-Construction, Construction, Illicit Discharges, Outfall Monitoring, Good Housekeeping in Municipal Operations, Public Education & Outreach, Public Involvement & Participation, and more. In addition to the six MCMs, NPDESPro also offers MS4 Metrics and Pollution Prevention Assistance modules. Features like built-in mapping, comprehensive reporting, communication, and configurable inspection processes simplify NPDES compliance, permit management, and end of year reporting to oversight agencies.

Business practices are evolving. The essential capacity to engage virtually with citizens, entrepreneurs, and contractors is now more important than ever. Discover how citizenserve can assist you in this transition. Experience hassle-free, well-organized, and smartly detailed solutions for licensing applications and renewals. Picture a scenario where concerns about code violations are always addressed, coupled with complete mobile accessibility for inspectors. Facilitate online permit applications, processing, and payments for both citizens and contractors from remote locations. Optimize and simplify the processes for application, review, resubmittal, public notifications, and hearings. Automatically direct online citizen inquiries to the relevant department or individual, ensuring that no request is overlooked. With these solutions, you can enhance efficiency and provide a better service experience for your community. This innovative approach not only saves time but also fosters a more connected and responsive environment.

CityShare is a complete platform that includes easy-to-use suites and applications specifically designed for local government's unique budgeting and operating financial requirements. Our modular and fully integrated enterprise software allows users to start with a basic system and then add scalable functionality and features as their needs change. CityShare uses industry-standard client server technology and web enabled architecture. It also includes enhanced collaboration tools sets that will meet your future needs. We understand that you need to do more with fewer resources, fewer keystrokes, and faster results. Our products are the Smart Choice for Enterprise Software.

Eagle Eye Tracking Software was designed by entrepreneurs who have personally experienced the same challenges you face in overseeing a mobile workforce and fleet operations. It offers nearly comprehensive solutions for mobile workforce management, yet may still leave some needs unmet. With its integrated GPS tracking capabilities, it automatically monitors productivity based on job assignments, routes, vehicles, or individual drivers, and delivers user-friendly, intuitive reports generated on the fly. Frustration can arise when you're unable to keep up with communication or verify tasks completed by your operators, technicians, and customers. This software empowers management with enhanced controls that can lead to cost reductions and foster business growth. By streamlining communication and oversight, it ultimately allows for a more efficient management process, enabling you to focus on scaling your operations.

Aurigo Essentials, a cloud-based software solution powered by AI, is a mobile-friendly, versatile, and modern software solution designed for local government agencies. It's used to manage capital construction projects. Essentials improves operational efficiency and fosters trust by creating a collaborative environment with stakeholders and the community. This has a lasting impact on the management and maintenance of public infrastructure.

eSCRIBE is a leading provider of cloud-based meeting management solutions that enables its customers to focus on higher-value projects that better serve their stakeholders. Owned by OnBoard, a board management solutions company based in Indianapolis, Indiana, eSCRIBE is the go-to-choice for public sector councils, committees and boards across North America. eSCRIBE supports the entire meeting lifecycle with comprehensive tools and workflows to improve efficiency, transparency and engagement. For organizations that run hybrid or remote meetings, eSCRIBE seamlessly integrates both virtual and physical meeting environments into a single, unified experience.

Don't waste time messing around with tools that don't have the potential to increase volunteer programs. VolunteerMatters makes it easy to manage all your volunteer programs from one place. You can easily create unlimited volunteer recruitment pages to promote your volunteer initiatives. Volunteers can click to sign up for specific roles. No web design experience necessary. You can easily create recruitment pages by filling out an online form. You can define the roles, how many are needed, whether or not group volunteers are allowed, and other details. Your volunteers can promote your volunteer project in just one click. VolunteerMatters creates the post for you with your project image, name, description, and link to direct traffic towards your new recruitment page. Onboarding and vetting checklists are not enough. There is too much potential for things to slip through the cracks. VolunteerMatters provides a central location for nonprofits to implement, enforce, audit, and audit their onboarding and vetting policies.

ClearGov's mission is to create a community of modern, transparent, and data-driven governments. ClearGov offers a complete suite of cloud-based, turnkey solutions that help local municipalities improve transparency, budgeting efficiency, and engage residents. ClearGov's award winning platform is currently being used by hundreds in 26 states.

The Novo ShareNet Operations Management System is a flexible, web-based and mobile-based cloud-based software that helps streamline operations. ShareNet apps are powerful solutions that combine to provide Asset Management, Work Order Management Municipal Management, Customer Support, and more. ShareNet's platform allows you to track, share and report! ShareNet apps create powerful solutions for Customer Support and IT Help Desk. They also combine to create Asset Management, Maintenance Management Municipal Management, Knowledge Management, Municipal Management & More. Each ShareNet app allows you to track any information that you desire. You can attach documents or images to your records. Video Tutorials and User Manuals will help you learn quickly how to use ShareNet Platform Apps. Consistent user interfaces make it easy to switch from one app to another. Our powerful municipal software allows you to increase visibility of work performed and provide 24/7 citizen support. It also keeps the public informed.

The only end-to-end, digital platform for managing mobile pay parking, digital enforcement and permitting, and mobility management.

Local governments can save time and money with this solution for meeting and agenda management. It automates the creation of agendas and minutes, as well as packets, in just one click. These documents can be formatted in MS Word, which allows for unlimited editing and formatting. Once the agenda is formatted, users can send it electronically for approval. They can also be quickly sent backward and forward during the approval process. The agenda manager can then create the agenda by clicking a button. Meeting and agenda management can match almost any agenda format. The system will combine all files for each item to create an agenda packet. This packet can then be reviewed electronically or printed. The agenda can be published online by clicking a button after you have made any final edits. Our prices are based upon population making it the most cost-effective meeting solution.

Government Made Simple - For citizens, staff, and elected officials. GOGov is used daily by millions of citizens in more than 200+ local governments. It includes solutions for Citizen Requests and Citizen Notifications as well as Online Permitting. Visit GOGovApps.com for more information.

Since 2001, CBI Systems has been at the forefront of developing software for Stormwater compliance. Throughout the past 16 years, we have transitioned from our initial MS4 Permit Manager desktop software to the innovative MS4web, an online platform that enables users to efficiently conduct Stormwater inspections, map outfalls, and perform a variety of other tasks in the field. Now, as part of LJA Engineering, we are excited to unveil MS4web 2.0! This latest iteration is much more than just an enhanced version of our Stormwater compliance software; it is the result of 16 years of dedicated industry experience and invaluable customer feedback. MS4web 2.0 represents a sophisticated GIS application designed to not only streamline the management of your data, inspections, and compliance efforts but also to adapt to the continuously evolving regulatory environment. With this new version, we aim to empower users with even more robust tools for effective Stormwater management.

With UtiliSync811, locators can instantly receive tickets, access a comprehensive map that displays utility locations, and clear these tickets directly from their field location, eliminating unnecessary trips to the office. This innovative system eradicates the hassle of toggling between utility maps and ticket details, as both the ticket locate area and utility GIS layers are integrated into a single map view. Furthermore, all tickets are conveniently stored on the device, allowing locators to operate offline whenever needed, with no complicated setup required. The process for adding photos is remarkably straightforward, enabling locators to capture images for each ticket they clear effortlessly. With the use of pre-filled forms, ticket clearance can be accomplished in mere seconds, while locators also have the option to include a screenshot of the map with the ticket for a clear representation of utility layouts. They can enhance these images by adding text, arrows, symbols, and other elements to provide more detailed information, thereby improving the overall documentation process. This streamlined approach not only boosts efficiency but also enhances communication within the team.

GovWell is a versatile solution utilized by municipal and county governments of varying scales to enhance efficiency, update citizen services, and boost transparency. Users can annotate documents and save changes directly within their projects without the need to exit their web browsers. It is essential that your existing workflows remain intact, and GovWell is customizable to fit nearly any governmental procedure. By minimizing repetitive tasks, you can reclaim valuable time in your day. The platform facilitates the automation of various processes, reduces reliance on paper, and allows access from any device. Obtaining permits and licenses, scheduling inspections, and monitoring status online becomes a straightforward task. Your community will appreciate the user-friendly designs that GovWell offers. Each module within GovWell works in harmony with the others, allowing you to start with one feature and expand as needed. This approach not only shortens turnaround times but also aids in eliminating paperwork, making it easier to foster growth in your community. The solution simplifies the development process while optimizing staff workflows, ensuring that case management and inspection tracking contribute to a safe and attractive community. Ultimately, GovWell empowers local governments to operate more efficiently and responsively.