Best Free MSP Software of 2025

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

SuperOps is a next-generation, all-in-one PSA-RMM platform designed for ambitious MSPs looking to scale efficiently. Infused with AI-driven intelligence and smart automation, SuperOps offers a comprehensive suite of features, from IT documentation to project management, ensuring MSPs have everything they need in one place. Say goodbye to juggling multiple disconnected tools—SuperOps empowers MSPs to move beyond outdated, fragmented systems with a cloud-native platform built for simplicity and productivity. Experience a seamless, modern solution that streamlines operations and makes managing IT services effortless.

Guardz is the unified cybersecurity platform purpose-built for MSPs. We consolidate the essential security controls, including identities, endpoints, email, awareness, and more, into one AI-native framework designed for operational efficiency. Our identity-centric approach connects the dots across vectors, reducing the gaps that siloed tools leave behind so MSPs can respond to user risk in real time. With 24/7 AI + human-led MDR, Guardz utilizes agentic AI to triage at machine speed while expert analysts validate, mitigate, and guide response, giving MSPs scalable protection without adding headcount.

OpManager is the ideal end-to-end network monitoring tool for your organization's network. With OpManager, you can keep a close eye on health, performance, and availability levels of all network devices. This includes monitoring switches, routers, LANs, WLCs, IP addresses and firewalls. Insights into your hardware health and performance; monitor CPU, memory, temperature, disk usage, and more to improve efficiency. Seamlessly manage faults and alerts with instant notifications and detailed logs. Streamlined workflows facilitate easy set-up to execute quick diagnosis and corrective measures. The solution also comes with powerful visualization tools such as business views, 3d data center views, topology maps, heat maps, and customizable dashboards. Get proactive in capacity planning and decision-making with over 250 predefined reports covering all important metrics and areas in your network. Overall, OpManager's detailed management capabilities make it the ideal solution for IT administrators to achieve network resiliency and efficiency.

Thinfinity Workspace 7.0's Technical Highlights: - Progressive Web App (PWA) technology for a seamless user experience - Integrated Thinfinity VNC, VirtualUI, and z/Scope for maximum versatility - HTML5 terminal emulation supporting DEC terminals, TN 5220, and TN 3270 protocols - Robust enterprise-grade audit logs for security and compliance management - Proprietary VNC protocol for real-time monitoring and troubleshooting IMPROVE USER EXPERIENCE - Deliver business-critical apps, desktops and files from a single web portal. - Provide simplified remote browser access for your users, while confining them to only the resources that they need. SIMPLIFY IT AND AVOID VPNs - Forget traditional VPN deployments and complexities. - Enable access from Chromebooks, mobile devices or any computer with a Web Browser. Zero setup. KEEP YOUR BUSINESS SECURE - Use enterprise-grade encrypted connections. - Integrate with your existing and external identity platforms. - Apply 2FA or MFA policies with all identity providers.

Igiko Management Tools is a web-based software that allows remote access to, management and monitoring of physical or virtual machines within a permissions-based security model. Igiko comes with a built-in remote gateway that allows you establish connections to your computers and VMs. The web console supports HTML5 RDP control, which allows remote desktops to be accessed from any web browser. The Igiko application, unlike most RMM tools is an agentless service. To provide remote access, monitoring, management and remote access capabilities to all local computers or VMs, you can only install it on one machine. Configuring and accessing the application globally is easy with embedded web server and tunnel-provider clients that have a dedicated DNS address on Igiko server. Igiko is ideal to small and medium businesses, hosting providers and software development and engineering firms, as well as home users and virtual labs.

ServiceDesk Plus is a web-based, fully-featured ITSM suite that is specifically designed for managed service providers. This all-in one ITSM solution provides comprehensive help desk, service desk and asset management in a multi-tenant architecture that has strong data segregation. This allows service providers to provide services and support to multiple clients through centralized controls.

Miradore acquired by GoTo in 2022 is a cloud-based Mobile Device Management platform (MDM) that allows you to secure manage both company-owned and personal Androids, iOS, macOS and Windows devices. Miradore allows you to keep up with your device fleet, automate the management of multiple operating systems, distribute business-critical applications, and secure company data. It is easy to get started and it is always free. You can also unlock additional features with Premium plans when you need them. The Premium+ plan offers a 14-day free trial that allows you to test all features risk-free. You do not need to provide credit card information.

ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software. Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed. Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.

At SafeDNS, we are committed to creating a safer and more secure online environment for SMBs, enterprises, ISPs, MSPs, OEMs, and Education. We have a global footprint, making the internet safer for millions of users in over 60 countries. With years of experience in the field of cybersecurity and DNS filtering, we offer cutting-edge solutions to safeguard your digital life. Our innovative technologies help you stay protected against malware, phishing attacks, inappropriate content, and more. SafeDNS currently serves over 4000 institutions and home users around the world.

Empower your team to oversee and control the security, efficiency, and management of your complete IT infrastructure through a unified platform, all without any expense to you. The robust ITarian platform offers a streamlined approach to operations, enhances productivity, and optimizes the use of IT resources. Equip your IT personnel with enhanced monitoring and management functionalities. Increase IT efficiency by integrating roles, functions, and tools seamlessly. Ensure maximum uptime through proactive identification and resolution of issues. Streamline daily operations by automating routine tasks using custom scripts, thereby allowing your staff to focus on more strategic initiatives. This holistic approach not only improves workflows but also fosters innovation within your organization.

FirstWave’s NMIS is a network management system that provides fault, performance, configuration management, performance graphs, and threshold alerts. Business rules allow for highly specific notification policies that can be used with multiple notification methods. FirstWave also enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.

Thinfinity Remote Desktop allows you to securely deliver your Windows applications and desktops to any device with an HTML5 browser, no matter if they are hosted on the cloud, installed on-premises, or on hybrid architectures. Build a flexible infrastructure mixing browser access to VDI, VMs, RemoteApps, and Unix machines. The virtualization capabilities of Thinfinity Remote Desktop let you create virtual environments in just a few simple steps. It works seamlessly with Hypervisors Like Microsoft Hyper-V, VM-Ware, or VirtualBox. Runs natively on public clouds like AWS or Azure. Authenticate users with Windows or Azure AD and enforce policies by groups, users, or devices. Use Oauth2 to set a Single-Sign-On (SSO) scheme with the most popular identity platforms in the market, or use protocols like SAML or RADIUS to create a 2FA experience.

BDRSuite is a cost-effective Backup and Disaster Recovery solution, meticulously designed to address the diverse data protection needs of both businesses and service providers. BDRSuite provides robust backup solutions for a wide array of IT workloads, including virtual machines, servers, endpoints, SaaS applications, cloud VMs, NAS/File Shares, and databases & applications. It provides the flexibility to store backups anywhere and comes with centralized management console to effectively manage backup operations Designed to safeguard data and ensure rapid recovery in the event of data loss or ransomware attacks, BDRSuite empowers businesses to achieve reliable data protection and maintain business continuity at a highly competitive price.

Accelo is a beloved tool among professional service firms globally, designed to effectively manage client projects and enhance profitability. This comprehensive cloud-based platform encompasses every facet of client work, from initial prospecting to final payment, covering areas such as sales, project management, ticketing, retainers, timesheets, and resource allocation, all accessible from any location. Focusing on both time efficiency and financial management, this client work management system provides an integrated view of the latest business metrics and financial health. By centralizing client interactions, activities, and tasks within a single interface, users can effortlessly track progress without the need for constant status inquiries. Accelo optimizes workflows and boosts productivity across teams, fostering improved visibility and collaboration that empower leaders to effectively manage their businesses while allowing professionals to concentrate on their most critical tasks. Moreover, with the aid of robust automation features, managers can easily ensure that projects are completed on schedule and within budget, enhancing overall operational effectiveness. This makes Accelo an invaluable asset for any service-oriented organization looking to thrive in a competitive environment.

An open-source tool for IT service management, documentation, ticketing, and invoicing. Targeted towards Managed Service Providers (MSPs) primarily, the software may also suit the requirements of internal IT teams.

Palisade is the only DMARC automation solution designed specifically for MSPs. We make managing email security and compliance straightforward by allowing MSPs to oversee multiple domains with ease, simplify authentication processes, and transform detailed DMARC reports into actionable strategies. All through a single pane of glass. Boost efficiency, lower operational costs, and unlock new revenue opportunities while ensuring exceptional email security for your clients.

Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insights MSPs need to lead proactive conversations, show their value, and grow every client relationship. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Turn Every QBR Into a Strategic Moment: Turn updates into action plans that lead to real decisions. Walk into every meeting prepared with tailored client insights—not generic slides––and leave with buy-in, budget, and clear next steps. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead.

Your organization may have a variety of servers, desktops, and laptops. As your organization grows, managing all of these machines can become a problem. OptiTune is one of the most innovative solutions available. It was specifically designed to simplify IT management for any size organization. It allows you to control all computers in your organization. This includes exposing malware infestations, updating them, installing the latest versions of Microsoft™, Office, and identifying overloaded computers. OptiTune offers all of these options and more.

Streamline the documentation of your IT infrastructure with automated software designed to keep everything organized. Our network documentation tool, XIA Configuration, allows you to efficiently document your IT assets, running reports that cover a variety of systems such as Windows, Active Directory, Exchange, Hyper-V, Azure, VMware, Citrix, and beyond. This unified web interface enables you to audit the configurations of different systems seamlessly. You can monitor changes and pinpoint security vulnerabilities, transforming what used to be days of tedious manual documentation into an effortless automated process that takes mere seconds. By discovering your servers and documenting their configurations, you can enhance your troubleshooting and disaster recovery efforts. With features like version control and change tracking, identifying unusual activity and incorrect configurations becomes straightforward. Furthermore, ensure your IT operations comply with organizational policies, Microsoft best practices, and security standards. With XIA Configuration, you can effortlessly create documentation that reflects your brand identity while maintaining accuracy and compliance. This not only saves time but also enhances the overall integrity of your IT management.

Xurrent provides enterprise service management (ESM), a solution that allows seamless collaboration between internal and outside service providers. Xurrent, the only ESM that allows all internal departments like IT, HR, and Facilities to work seamlessly together, as well with managed service providers, to whom some services have been subcontracted, is the only ESM. Xurrent not only supports the ITIL processes but also offers fully integrated capabilities for knowledge management, project management and time tracking. Xurrent is a Self-Service app that enterprise employees can use whenever they need help. Xurrent supports SIAM in addition to its ITSM and ESM capabilities, which support the ITIL, KCS and KCS practices. This management approach becomes increasingly important as enterprises depend on more external providers.

Bacula Enterprise offers a single platform that provides cloud backup and recovery software for the Modern Data Center. Bacula Enterprise backup & recovery software is ideal for medium and large businesses. It offers unique innovation, modern architecture and business value benefits, as well as low cost of ownership. Bacula Enterprise corporate backup software solution uses unique technologies that increase the interoperability of Bacula Enterprise into many IT environments, such as managed service providers, software vendors, cloud providers, enterprise data centers, and cloud providers. Bacula Enterprise is used by thousands of organizations around the world in mission-critical environments such as NASA, Texas A&M University and Unicredit. Bacula offers more security features than other vendors and advanced hybrid Cloud connectivity to Amazon S3, Google, Oracle, and many others.

An economical, robust, and user-friendly cloud backup solution catering to all needs starts at just Rs. 1.90 per GB per month, making it the lowest cost per GB available. Built on the reliable infrastructure of Amazon Web Services (AWS), this service is compliant with GDPR and privacy regulations, ensuring secure data backup solutions throughout India. It offers smart backup options for files, folders, and SQL databases, allowing you to set it up once and forget about it, as it automates the backup process. With desktop agents for deployment and a web console for management, your files can be stored indefinitely with options for hot, cold, or deep archiving. The service employs AES 256 encryption technology for backups, enabling secure storage of local, external, and network drives. Additionally, file versioning is enabled by default, and you can create user accounts for backing up both computers and servers, even allowing for bulk user imports. Backup policies can be customized to fit specific needs, and users can easily download the agent from their accounts, install it, and choose which files and folders to back up, including PST files if necessary. Your data is securely packed and transmitted at regular intervals, such as every 30 minutes, ensuring peace of mind, and all backups are incremental, optimizing storage efficiency and reducing redundancy. This comprehensive solution not only simplifies the backup process but also enhances data security and management for users across India.

UNIFIED vCIO MANAGEMENT PLATFORM. Simplify Technology Business Reviews by integrating vCIO functions, technology alignment strategies, and network documentation into a single platform. Document. Capture your clients' network information within our comprehensive documentation system. Review. Conduct Technology Audits using pre-built templates for efficiency. Present. Share the findings and grant clients access to their personalized QBR dashboard. Features Highlights. Access all necessary tools within one user-friendly solution. vCIO Dashboard. A unified interface offers quick insights into critical aspects of clients' network and security operations. Consolidate data from various sources into an intuitive dashboard. Provide clients with limited access to the information that matters most to them. Technology & Security Review Frameworks. Utilize straightforward QBR frameworks. Benefit from ready-to-use QBR templates that adhere to industry standards such as NIST CSF, ISO27001, PCI, HIPAA, and more. Additionally, our platform ensures that both accountability and transparency are maintained throughout the review process.

audIT is a software-as-a-service platform designed for managed service providers (MSPs) to effortlessly produce compelling, visually appealing, and straightforward sales presentations that effectively close more high-value IT contracts with minimal resistance to pricing. Users of audIT are able to set higher fees and enhance their income through additional sales and cross-selling opportunities. The tool enables the creation of professional-grade sales presentations in less than an hour, which has led thousands of MSPs globally to leverage audIT for boosting their sales, increasing monthly recurring revenue (MRR), and expanding their businesses similarly. By utilizing audIT, you can elevate your MRR as it allows you to present comprehensive solutions at premium rates, assured that clients will agree without any objections regarding price. Additionally, audIT reveals untapped MRR potential through seamless upgrades during business evaluation sessions, ensuring clients accept necessary enhancements for their protection. This innovative platform streamlines the process of crafting straightforward and emotionally engaging sales presentations, saving you valuable time and effort, while also empowering you to focus on building strong client relationships.