Best Knowledge Management Software with a Free Trial of 2025 - Page 4

Companies are finding it increasingly challenging to combine consumer wants and their own aims as customer demands develop. This is not beneficial for businesses nor for their customers. Customers who do not receive prompt replies will not return to your organization. Furthermore, clients are increasingly demanding individualized services these days. Personalization is fast becoming the absolute minimum of customer expectations. Aside from that, support agents are frequently bombarded with repeated questions, detracting them from answering critical inquiries. Support managers are constantly on the lookout for new ideas and approaches to implement in the support department. Manual jobs and disorganized workflows simply add to the never-ending list of issues. We solved the ticketing problem and made life simpler for support managers by developing DeskXpand. DeskXpand is omnichannel helpdesk software designed for small to large organizations. It enables organizations to provide rapid resolutions to their consumers, streamlines assistance, and aids in the development of a customer-focused culture. It connects to your company's CRM software and allows you to handle customer care from a single interface.

Transform your Google Drive folders into a rapid, easily searchable wiki for both you and your team. By converting your existing Google Drive files and folders, you can establish a polished wiki that features comprehensive full-text search capabilities for all your materials. Within Google Drive, you can edit and collaborate on wiki entries seamlessly without the need to switch platforms. You have the option to allow access to your wiki for anyone or restrict it to specific individuals and groups. Additionally, you can personalize your wiki's domain, logo, color palette, and overall layout to suit your needs. Kbee is designed with SEO in mind, automatically creating meta tags, sitemaps, and robots.txt files. The articles in your wiki are built statically and delivered through a content delivery network (CDN) that enhances search engine optimization. However, we soon encountered challenges with collaboration in the tool itself. This led to a frustrating cycle where we would work together to develop content in Drive, only to face the tedious task of manually transferring that information to our help center, which both of us found to be an exhausting and inefficient process. Seeking a more effective solution became a constant priority for us.

Fully Cloud System for Help Desk Management & Knowledge Base. Different charts and reports are available, broken down by tickets, customers, technicians, and so on. It also offers API for integration with other systems. This includes self-service portal, multiword search, chat, and fast closing of services.

AirManual makes it easy to combine a checklist and guidance that explains what each step is. Ideal for training and recurring processes. AirManual allows teams to document their processes, training, and onboarding. AirManual combines a user-friendly tool with free consulting. We'll help you prioritize and address your most pressing issues. Our customers enjoy a better quality of life, faster growth, and longer vacations as a result. A home for documentation, processes, and training. Your team will find the documentation they need and be able to solve their own problems. AirManual is a tool that works for all teams. AirManual works for every team. Start in the most important area and then scale it up as you need it. Stale documentation is gone. It's easy for your team to review usage and get feedback. AirManual users who are new to the platform can receive free consulting. We will help you move faster and avoid common pitfalls.

BoldDesk allows organizations to respond quickly, efficiently and in a personal manner to the customer's questions and problems, increasing customer satisfaction. BoldDesk's automation features can help organizations streamline their ticketing processes, saving time and increasing productivity. BoldDesk team collaboration solutions enable team members to work together to address client concerns. This results in faster resolution times and better outcomes. BoldDesk's dashboards and insights provide real-time information that allows organizations to better understand their support operations, identify challenges and opportunities for improvement, and identify trends. BoldDesk's ticketing and task-management capabilities help organizations manage their support operations efficiently, resulting faster resolution times and lower costs.

Docuo is a platform for tool documentation. It is a SaaS-based platform that allows you to create a great knowledge base for internal and external users (public or closed knowledge bases). It can elevate your team's capability with one powerful document tool. Eliminate fragmented workflows, consolidate tasks, and boost efficiency. Docuo has many benefits: --AI-Assisted Writer: Docuo Copilot automates the documentation writing process so that developers can concentrate on coding and not writing. Cross-Team Collaboration: Facilitate seamless collaboration between your developers and technical writers to create stellar documentation. --Easy to use Editor: Intuitively insert images, videos, codes and more. Content can be rearranged easily with blocks that are customizable. --Hassle Free Doc Management: Centralize documents for all products to enable effortless version control. Docuo optimizes sites for responsiveness, mobile friendliness, and SEO

Enhance your customer connections using Re:amaze, a dependable online helpdesk designed to assist businesses in engaging and supporting their clientele across multiple communication platforms. Engineered for scalability, Re:amaze provides a comprehensive suite of tools that encompass live chat, email, and integrations with social media and mobile applications. Additionally, Re:amaze features important capabilities such as automated workflows, conversation permalinks, collaborative inboxes, public help centers, detailed reporting, FAQs, and customer satisfaction surveys, all aimed at improving overall user experience and support efficiency. By utilizing these tools, businesses can foster deeper relationships with their customers, ensuring enhanced interaction and satisfaction.

KBPublisher is a comprehensive knowledge management software designed to enhance workforce productivity, swiftly address problems, lower the number of calls, and foster improved customer service. This online platform enables users to effortlessly share, publish, and organize a variety of content, including articles, white papers, business processes, user guides, FAQs, APIs, and online assistance. Notable features encompass accessibility from mobile devices, advanced search capabilities, content editing options, file attachment functionalities, article draft management, workflow approval processes, and additional tools to support efficient information handling. Furthermore, its intuitive interface makes it easy for teams to collaborate and maintain up-to-date knowledge resources.

Gluu, the process-success platform, encourages team collaboration and improves business processes. Businesses can use Gluu to access three products in one platform. This makes it easy for them to understand, implement, and improve any process or task. Gluu can be used to improve business operations, such as compliance and auditing and knowledge sharing, risk management and continuous improvement.

Naranga® is the leading provider of franchise management software and business solutions for the franchise industry. Its easy-to-use software platform automates operations and provides consistency across all franchise locations. Except for the software, Naranga provides a list of services for franchise businesses focused on franchise growth. The services include franchise development, support, IT services (website development, e-commerce features implementation), lead generation, design, and content marketing. #SimplySucceed #PartnerOverProvider

Opentute is a cloud-based mobile app for learning that businesses can use. Our user-friendly Learning Management System allows you to create and share online courses with your clients and staff in just minutes. Your eLearning portal can be customized with Newsfeed, instant messages, chats, groups, channels, eMail broadcasts and, most importantly, engaging online courses. The App and Desktop versions of the app offer SCORM modules, videos, slides and quizzes. Opentute integrates with Google, LinkedIn and Facebook, Stripe. Survey Monkey, Arlo, Zapier, Stripe, Survey Monkey, Arlo, and Stripe.

NotoWare is an organizational knowledge software that can be used to support and manage role-based training. It gives your business an interactive tool to help you develop, train, support, and maintain the knowledge required for your roles. NotoWare makes it easy to access the essential organizational knowledge necessary for business operations and provides staff with a quick performance support resource. Using NotoWare, managers/ subject-matter-experts can administer turnkey process changes by providing team members with a support resource. The process information is sent to the team and made available for training and support. NotoWare makes it easier to implement process changes in a shorter time frame. Support resource that makes it easy to access the most current process knowledge when you need it. Notifying and training employees about process changes Onboarding Learning on-the-job Cross-training

Fast-growing companies can bring their workplaces closer together. Twine is a communication tool for modern workplaces. Apps such as Knowledge, News & Broadcast and Wellbeing allow you to bring together your people, content, and ideas in one place. These can be integrated with your existing systems as well: sign-on with Okta or Active Directory, pull files from Dropbox, Google, Box, and many other features. It's modular so you can choose the features that you need and build your ideal digital workplace. Check out the promo video here: https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fwww.twineapp.com%2Ffeature-video

A Social Intranet facilitates the seamless exchange of ideas and information among colleagues. By enabling easy access to co-workers and streamlining the organization of virtual meetings, it significantly enhances productivity. Collaborating in such an environment feels akin to engaging in a group activity, thanks to these user-friendly features. The advantages of a well-designed social intranet in mid-sized businesses are clear and widely recognized. PortalCMS serves as the premier platform for effective work, collaboration, and innovation, offering an extensive array of online tools. Since its inception in 2009, the PortalCMS ecosystem has expanded to include a diverse range of web applications that are prevalent in sectors such as healthcare, education, and business services. Renowned for its forward-thinking portal software, PortalCMS emphasizes the importance of practical cloud and web applications while seamlessly integrating with leading third-party solutions like Microsoft Dynamics and Exact Online. Over the past decade, the team behind PortalCMS has actively participated in the development of various online services and innovative concepts, further solidifying their expertise in the field. This continuous evolution showcases their commitment to staying at the forefront of digital collaboration.

Altiar enables users to swiftly access the information they require, which helps organizations enhance their performance and competitive edge. By equipping users with specialized tools that facilitate content discovery, Altiar Enterprise serves as an effective platform for knowledge promotion and sharing within a business. Regardless of how data is organized, Altiar Enterprise reveals its full capabilities by converting it into an efficient, branded portal. The management of Altiar Enterprise is straightforward and does not necessitate expert knowledge; whether it's uploading content or overseeing user accounts, modifications are quick and easily replicable. With robust single sign-on support and customizable security options, Altiar Enterprise is tailored for seamless integration within any corporate environment. Additionally, Altiar Enterprise is pre-configured to connect with familiar providers, simplifying the process of cataloging and disseminating content from external sources. This ease of access not only fosters collaboration but also encourages a culture of continuous learning and knowledge sharing among team members.

Bonfyre serves as a platform designed to enhance the employee experience by empowering those who have the greatest influence over company culture. With a focus on creating digital communities driven by employees, it encourages both upward and lateral communication across the organization, resulting in increased engagement and stronger connections among team members. This mobile-centric tool facilitates effective internal communication, gathers employee feedback through surveys, and encourages peer recognition. Additionally, Bonfyre provides leaders with a data and analytics dashboard, enabling them to derive actionable insights that can revolutionize how they assess and improve their investments in workforce development. Ultimately, Bonfyre not only supports employee engagement but also fosters a culture of continuous improvement within organizations.

Hosted knowledge base software for creating a private or public knowledge base. You can create a great support center. In minutes, you can create a beautiful FAQ and help site. Your users deserve it. HelpSite offers you... Support site with FAQs and knowledge base. It's mobile-friendly, beautiful, and searchable so customers can quickly find the answers they need. Smart contact form that automatically suggests articles as the user types. Users receive their questions faster and support agents are able to save time. An admin interface that is super easy to use to create knowledge base articles quickly and easily. Your help site can be filled with helpful information and answers to common questions. Our hosted knowledge base software handles all the rest.

Seismic Knowledge provides teams with a solution that enables them to access answers, documentation and assets faster, right in the flow of their work and using tools they already use. By using Knowledge, users are able to connect multiple systems into a single searchable source of fact so that reps can be confident they have the correct information. Seismic Knowledge allows teams to: Knowledge integrates with Seismic, allowing reps to access FAQs via Seismic search. It also integrates Lessonly, so users can surface Seismic content as well as Lessonly training directly by chatting with the Seismic Slack Bot. Users can ask the Seismic Slack Bot questions privately or get AI-recommended responses when asking questions on specific channels. The Chrome extension also provides ongoing, instant access to answers, documents, and lessons - regardless of the application that they are using, such as a CRM, email, or email.

Traction® TeamPage merges the most effective features of social networking, project management applications, and content creation tools into a holistic business solution designed to keep various teams interconnected while achieving their objectives. Instantly gather and disseminate information from diverse sources, including emails, websites, Office files, and other enterprise platforms. Transition vital business discussions away from traditional email into a system that enhances trackability, actionability, and future retrieval. Streamline and enhance any business operation with its built-in Project Management capabilities, which cater to both routine tasks and monumental projects. By utilizing this integrated approach, teams can elevate their collaborative efforts and drive productivity to new heights.

We have developed the most user-friendly Knowledge Base software in the world, providing you with peace of mind at a surprisingly low cost. Effortlessly search through a multitude of articles stored in one or more databases to find the information you seek. You can seamlessly annotate articles, monitor their usage, and share them with both employees and clients, all while enjoying a network-ready solution that integrates smoothly into your current system. With an open database design, you retain full ownership of your data without any restrictions. Our flexible licensing allows full access for up to twenty computers, and you can work offline without needing an internet connection. Printing articles is a breeze, and you can customize categories, users, and layouts to suit your needs. We proudly claim to be the only software that can genuinely be labeled as the "easiest to use" Knowledge Base available today, all at an incredibly low price. By choosing our service, you take on no risk, paving the way for a more organized and efficient way to manage your knowledge. Embrace a solution that simplifies your information management and enhances collaboration.

In contrast to isolated systems, we consolidate all your employee communication and essential tools into a single platform, enabling seamless work processes. Our goal is to offer every employee a cohesive digital workspace. The current employee experience is fragmented, plagued by an overwhelming number of tools and outdated systems. This is precisely why we developed MangoApps, an innovative, cloud-based platform that integrates communication, content, training, and operations across the organization. This initiative can significantly enhance productivity: Over the past decade, we have meticulously designed a comprehensive platform to empower organizations of all sizes to confidently embrace the future. By attentively listening to our customers, we've consistently expanded our capabilities to cater to their evolving needs. Consequently, our extensive suite of solutions provides the depth and sophistication that your team requires to thrive in today's dynamic work environment. Furthermore, our commitment to continuous improvement ensures that we remain responsive to the changing demands of the workplace.

Powell 365, which is made up of two pillars * Powell Intranet for Corporate Communications and Employee Engagement * Powell Teams to improve Microsoft Teams with IT governance and better usage for end-users Our templates are both customizable and ready-to-use. They can be used to improve communication and collaboration and to transform business processes in the hybrid office. Powell 365 is a Digital Workplace that uses Microsoft 365 and is open to third-party cloud providers. This allows you to maximize the potential of your Microsoft 365 investment in order to get the most from your Digital Workplace. Powell 365 provides ready-to-use, fully customizable templates that can be used to bridge the Intranet with Microsoft Teams. It is easy to install and can be customized to meet your needs. It allows for the digitalization business processes, such as employee onboarding or sales RFPs.

Discover everything instantly and enhance your knowledge acquisition speed: BlueSpice serves as the enterprise edition of the renowned MediaWiki software, which powers Wikipedia. Utilizing BlueSpice is straightforward and aligns perfectly with the high standards required by users. It allows for the integration of user-friendly extensions that simplify the administration process. Additionally, it features an attractive design! The free version, BlueSpice free, offers an excellent entry-level solution for organizations, delivering significant value to both wiki administrators and users. In contrast, BlueSpice pro represents a crucial solution for businesses, offering extensive functionalities along with a growing array of extensions, as well as long-term support, updates, and patches. Our organization was established with the goal of adapting Wikipedia's technology and principles for corporate use. Since our inception in 2007, we have been continuously enhancing the BlueSpice knowledge management platform, which is built on the open-source foundation of MediaWiki, ensuring it meets the evolving needs of our clients. This commitment to innovation guarantees that our users always have access to the latest advancements in knowledge management.

Introducing a groundbreaking solution, this Azure SaaS application harnesses the power of Azure AD, Azure SQL, and Microsoft Graph, along with a set of robust APIs and App Services. It optimally utilizes Azure's infrastructure and scalability for enhanced performance. The Azure Tenant Management feature enables users to easily configure their preferences, while portal administrators can oversee permissions across the entire organization. This integration supports Azure AD and Office 365 users and groups, streamlining role-based access. By leveraging Azure's cloud capabilities, it lowers the barriers to adoption significantly. Furthermore, NanoNotion enriches your investments in Microsoft Office and Office 365 applications and services by allowing the creation of Notions from various document formats, such as Word, PowerPoint, and Excel. Users can effortlessly incorporate links that direct to resources on OneDrive for Business and SharePoint. Additionally, Microsoft Teams facilitates the sharing of Notions, promoting the exchange of valuable knowledge within teams. Once this knowledge is recognized as valuable, Teams can be utilized to transform it into innovative products and services, thus driving business growth. Ultimately, this seamless integration enhances collaboration and maximizes the utility of existing Microsoft tools.

Simplify knowledge management seamlessly within Slack. Develop your team's knowledge base without needing to exit Slack, thanks to our straightforward sign-in process, convenient slash commands, and integrated Slack actions. Compile essential reference materials by gathering various data sources into a single Kipwise Page. Any modifications made to the original files are reflected in real time on Kipwise, ensuring your knowledge repository remains as current as your team. Execute searches across all your integrations in mere seconds, drastically reducing the time spent sifting through multiple platforms for information. Instantly access your team’s knowledge regardless of the tool or system in use. With our browser extensions and the Slack search command, you can retrieve team knowledge while maintaining focus on your ongoing tasks. Experience effortless teamwork with our intuitive web editor that allows multiple team members to edit the same page simultaneously. Foster a culture of knowledge sharing, supported by intelligent workflows like our internal Q&A feature, making it a collective goal for your team. Create a more interconnected work environment by leveraging these features to enhance collaboration and efficiency.