Best IT Management Software in Asia - Page 70

Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insights MSPs need to lead proactive conversations, show their value, and grow every client relationship. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Turn Every QBR Into a Strategic Moment: Turn updates into action plans that lead to real decisions. Walk into every meeting prepared with tailored client insights—not generic slides––and leave with buy-in, budget, and clear next steps. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead.

WhippyTerm is a versatile terminal program designed with modern aesthetics and functionality, compatible with Windows and Linux platforms. It is tailored especially for embedded developers who require reliable communication with hardware devices through serial ports and network protocols like TCP/IP and UDP. The program supports several serial standards including RS232, RS485, RS422, and TTL UART, with additional protocol support such as I2C and SPI available via plugins. Among its notable features are bookmarks, integrated hex dumps, and the ability to extend its capabilities through plugins. WhippyTerm also excels in handling binary protocols, facilitating both serial stream and message block communication. Terminal emulations are customizable, with ANSI built-in and others like VT100 accessible through plugin installation. This flexibility makes it ideal for working with embedded systems and debugging communication layers. WhippyTerm combines ease of use with powerful protocol support to streamline device interactions.

Inventu Viewer+ offers a comprehensive solution for web terminal emulation that is both fast and secure. This innovative technology utilizes Zero-Footprint browser capabilities, eliminating the need for plug-ins for seamless operation. It serves as an excellent alternative for organizations looking to replace older Java or ActiveX-based solutions like Host-on-Demand, Reflections for the Web, and BlueZone. Moreover, it efficiently substitutes conventional desktop terminal emulators, especially for those aiming to reduce administration costs and enhance user access flexibility. The system supports web-based connections to IBM Mainframes and IBM i systems through TN3270 and TN5250 protocols. Additionally, it has a wide array of satisfied customers who successfully connect to LINUX/UNIX/VMS/PICK systems using VT100, VT220, VT440, SCO-ANSI, and ADDS-ViewPoint protocols. Users can enjoy improved accessibility and a more streamlined experience with this powerful terminal emulation tool.

Edka streamlines the establishment of a production-ready Platform as a Service (PaaS) using standard cloud virtual machines and Kubernetes, significantly minimizing the manual labor needed to manage applications on Kubernetes by offering preconfigured open-source add-ons that effectively transform a Kubernetes cluster into a comprehensive PaaS solution. To enhance Kubernetes operations, Edka organizes them into distinct layers: Layer 1: Cluster provisioning – A user-friendly interface that allows for the effortless creation of a k3s-based cluster with just one click and default settings. Layer 2: Add-ons – A convenient one-click deployment option for essential components like metrics-server, cert-manager, and various operators, all preconfigured for use with Hetzner, requiring no additional setup. Layer 3: Applications – User interfaces with minimal configurations tailored for applications that utilize the aforementioned add-ons. Layer 4: Deployments – Edka ensures automatic updates to deployments in accordance with semantic versioning rules, offering features such as instant rollbacks, autoscaling capabilities, persistent volume management, secret/environment imports, and quick public accessibility for applications. Furthermore, this structure allows developers to focus on building their applications rather than managing the underlying infrastructure.

CostSage was designed to empower SaaS teams to manage their fluctuating cloud expenses through innovative and automated cloud cost management solutions. In contrast to conventional FinOps platforms, it seamlessly integrates with Slack and email, featuring an intuitive dashboard that provides immediate insights, projections, and notifications about potential savings, ensuring that cloud cost reductions are simple, clear, and attainable for any organization. Furthermore, there are no initial charges involved, and the pricing structure relies entirely on confirmed savings, allowing CostSage to promise tangible returns on investment from the very first day, making the onboarding process incredibly quick—taking less than a minute to complete. This efficiency not only saves time but also sets the stage for immediate financial benefits.

NetBird is a cutting-edge open-source platform for Zero Trust Networking, created by engineers specifically for their peers. It offers a streamlined approach to establishing secure private networks by harnessing the powerful WireGuard® protocol. In contrast to conventional VPNs, NetBird facilitates decentralized, low-latency, and high-throughput private networks, all managed through a single console that prioritizes identity-based access control. By integrating effortlessly with your Identity Provider for Single Sign-On (SSO) and Multi-Factor Authentication (MFA), it enables direct, encrypted peer-to-peer connections among devices, servers, and clouds, eliminating central bottlenecks or single points of failure. The lightweight clients allow for easy scalability and enhanced privacy, ensuring that traffic does not traverse management services. NetBird is compatible with numerous integrations, including CrowdStrike, Intune, SentinelOne, pfSense, and others. It is perfectly suited for Zero Trust remote access, multi-cloud connectivity, dynamic posture assessments, comprehensive auditing, and multi-tenant management for Managed Service Providers (MSPs), all accessible from a single, intuitive platform. Furthermore, its focus on security and efficiency makes it an attractive choice for organizations looking to enhance their network infrastructure.

ElephantDrive provides cloud backup for Network Attached Storage (NAS) devices as well as laptops and desktops as well as servers and mobile devices. The solution provides granular backup software that not only protects files in cloud but also syncs across devices. ElephantDrive's Everywhere Folder allows users to store data on their devices and sync it to them all. ElephantDrive allows users to revert to an older version of a file stored with the Versioning Control feature. ElephantDrive also offers Archive Control, which allows you to recover files that have been deleted.

pCloudy, a cloud-based multidevice app testing platform, automates performance testing across real and simulated mobile networks. pCloudy is perfect for software developers, analysts, test engineers, and anyone in the industry who tests Android and iOS devices. Pcloudy gives users full access to over 500 Android and iOS smartphones and tablets for testing. pCloudy has bots that automate app certification. Users can upload apps and receive detailed test reports.

ParkMyCloud, a Turbonomic business, offers an easy-to use platform that allows enterprises to automatically identify and eliminate wasteful cloud spending. ParkMyCloud is trusted by more than 1,000 companies around the globe, including Sysco, Workfront and Hitachi ID Systems, Sage Software and National Geographic. It helps them cut their cloud spending by millions of dollars each year. ParkMyCloud's SaaS service allows enterprises to manage, govern, optimize and control their cloud spend across multiple public clouds. Visit www.parkmycloud.com for more information.

Dualmon provides reliable, efficient, and cost-effective remote access solutions tailored for small to medium-sized enterprises. Accessible through cloud-based systems or on-site setups, Dualmon Remote Access ensures unlimited deployment of immediate remote support. Notable features of Dualmon Remote Access encompass remote printing, file transfers, user management, computer diagnostics, screen blanking, usage analytics, session recording, and additional functionalities that enhance user experience. With its comprehensive toolset, Dualmon aims to streamline remote operations for businesses.

ClusterControl is a multi-cloud hybrid database ops orchestration platform that supports MongoDB and Elasticsearch as well as Redis, TimescaleDB and SQL Server on Linux. It also supports Galera Cluster, PostgreSQL and MySQL in cloud and on-premises environments. It can handle all aspects of the lifecycle, including deployment, failover, backup, and more. It allows organizations to implement the Sovereign DBaaS model with its full suite of databases and ops features. ClusterControl is the ideal solution for organizations who need to run large-scale, open source database operations reliably but don't want to be restricted by traditional DBaaS providers. It allows you to choose your environment, stability of licenses, and gives you DB access.

TPSynergy is a reliable web-based platform for supply chain management (SCM) that assists businesses, regardless of their size or type, in efficiently overseeing their supply chain processes from beginning to end. Serving as a comprehensive electronic data interchange (EDI) software solution tailored for supply chains and major retailers, TPSynergy monitors essential tasks such as order confirmations, inventory modifications, automatic invoice generation, backorder management, shipping, and the printing of branded packing slips and barcode labels. Additionally, TPSynergy offers seamless integration capabilities with QuickBooks and various accounting systems, as well as inventory management platforms like SkuVault, Stitch Labs, and Ordoro, ensuring a cohesive workflow for users. This versatility makes TPSynergy an invaluable tool for organizations aiming to optimize their supply chain operations.

Rapise, created by Inflectra, is a cutting-edge test automation platform designed for desktop, mobile, and web applications. It leverages an open and adaptable architecture, making it one of the fastest and most versatile tools for functional testing. Additionally, Rapise offers integrated support for various desktop environments, including Microsoft Windows GUI applications and cross-platform solutions built with technologies like Swing, Java, Qt, and SWT, as well as packaged software such as Microsoft Dynamics AX and NAV. This extensive compatibility ensures that users can efficiently test a wide range of applications with ease.

SolarWinds Service Desk (formerly Samanage) is an enterprise-level service-desk and IT asset management solution for IT, Human Resources, and Facilities professionals who need a clear and intuitive way to manage requests. The platform is fully customizable and allows users to collaborate on difficult tasks and share ideas via the in-app "whiteboard". SolarWinds Service Desk can be used by businesses to manage hardware and software, organize and manage licenses and contracts, detect risks, keep up-to date with licensing compliance, and many other functions. SolarWinds Service Desk understands how to manage services within your company. Your employees will be provided with world-class service and you can minimize the impact that incidents have on your business. To ensure that employees have the right tools to do their jobs, keep track of each asset.

Knack is an easy-to-use application builder that is designed for non-developer business owners. Drag-and-drop allows users to create intuitive apps for CRM/Lead manager, Membership Directory, Project manager, Inventory manager, Quote/Order manger, or HIPAA compliant apps. Existing users love how easy it was for them to take their entire app with them on the move, whether they are using an Android or iOS device. Collaboration functions, which include whiteboards and tag & look tools, can make it easier for larger teams with multiple admin users to work efficiently. The automated analytics dashboard dashboard allows you to monitor application usage and how customers or staff interact with it.

Unily is the employee experience platform at the heart of your digital workplace that powers better work for everyone. Key benefits of Unily - Gives every employee a face with rich employee profiles, integrated with Azure Active Directory - Drives engagement with enterprise social networking across desktop and mobile devices - Improved productivity by centralizing access to apps and tools around the digital workplace through a personalizable menu

SpiraTest, developed by Inflectra, offers a comprehensive solution for quality assurance and test management. It enables software teams to efficiently handle their test cases, requirements, and any defects or bugs, all while benefiting from the platform's features like requirements traceability and real-time coverage analysis. Additionally, SpiraTest is accessible in both on-premise and cloud-based formats, accommodating various user preferences and organizational needs. This versatility makes it an appealing choice for teams looking to enhance their testing processes.

Call of Service makes it easy to eliminate paper clutter and streamline service scheduling for your field services business. Call of Service is a modern field service management program that makes it easier to track and schedule service jobs, dispatch field service workers, and improve customer service. Call of Service is affordable and offers many features, including appointment scheduling, dashboard statistics and customer details, invoicing and cross verification.

PhaseWare's Tracker is a highly adaptable customer support platform designed for various business needs. It encompasses features such as issue tracking, complaint handling, CRM, time management, SLA compliance, process oversight, and a knowledge base, among others. Offered in both cloud-based and on-premises formats, Tracker enables organizations to gain a comprehensive perspective of customer data, allowing them to optimize resources and enhance efficiency in their operations. This flexibility and depth make Tracker a valuable asset for any business looking to improve its customer service capabilities.

Rapidly create responsive websites and mobile prototypes using iRise, a cutting-edge platform designed for prototyping and wireframing. iRise provides a distinctive blend of prototyping capabilities and requirements management tools, allowing users to develop and evaluate high-fidelity application prototypes. Among its standout features are backlog management, story tracking, online review functionalities, real-time documentation, interactive diagrams, and additional resources that enhance collaboration and efficiency. This makes it an essential tool for teams seeking to streamline their design processes and improve project outcomes.

VisionFlow by Visionera streamlines internal processes VisionFlow by Visionera is a powerful platform that enables you to manage the entire development lifecycle of your software, products, and business applications. It is modular and covers key areas like Helpdesk & Customer Support (ITSM), Application Lifecycle Management (APPM), Project Management, Product Development, CRM, and IT Service Management (ITSM).

Enhance your helpdesk efficiency and ticket resolution rates with Goverlan Reach, a client management solution tailored for medium to large organizations. This software operates quietly in the background, allowing users to deliver remote IT support, perform administrative tasks, and oversee IT management seamlessly. With a proven track record, Goverlan Reach is relied upon by 13,000 clients who collectively manage over 3 million devices, showcasing its effectiveness in the industry. As businesses increasingly rely on remote solutions, Goverlan Reach stands out as a critical tool for IT departments looking to optimize their operations.

Scalyr is the log management platform and observability platform for new stack. Scalyr was designed to deal with the complexity and scale of modern cloud architectures. It allows engineers to quickly solve problems and concentrate on what they love, coding. Scalyr has made logs a benefit with 96% of searches being completed in less than one second and thousands upon thousands of active users. Scalyr's rapidly growing customer base includes NBCUniversal and Business Insider as well as Valentino, Giphy and Zalando. The company is the best-rated in its category in G2 Crowd and is a Gartner 2018 cool vendor. It was also named a 2018 Forbes Cloud 100 Rising Star. Visit us at www.scalyr.com or follow us on Twitter (@scalyr).

Castor offers an intuitive and comprehensive platform for managing clinical trial data, focusing on electronic data capture (EDC), eConsent, and patient-reported outcomes (ePRO). The platform is optimized for decentralized trials, providing seamless tools for remote patient engagement and data collection. With real-time reporting, Castor helps researchers track trial progress and make data-driven decisions. The solution ensures compliance with industry regulations such as HIPAA, GDPR, and 21 CFR Part 11, making it ideal for life sciences organizations looking to enhance trial efficiency while maintaining high data integrity.

Cayzu is the best help desk software for small and medium-sized businesses. Cayzu is a platform for small and mid-sized businesses that want an easy, intuitive, and beautiful way to provide and get instant customer support. The platform features integrated communications (emails, social, voice and chat), automated workflows and rules, mobile apps and branded self-service portals. There are also app integrations, reporting, analytics, and other useful features.