Best IT Management Software for Microsoft Teams - Page 2

Kasm Workspaces streams your workplace environment directly to your web browser…on any device and from any location. Kasm is revolutionizing the way businesses deliver digital workspaces. We use our open-source web native container streaming technology to create a modern devops delivery of Desktop as a Service, application streaming, and browser isolation. Kasm is more than a service. It is a platform that is highly configurable and has a robust API that can be customized to your needs at any scale. Workspaces can be deployed wherever the work is. It can be deployed on-premise (including Air-Gapped Networks), in the cloud (Public and Private), or in a hybrid.

Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size. - Manage multiple data channels with one interface Roles-based access to tickets - Email integration that creates and acknowledges tickets automatically. - Features rich reporting tool and dynamic dashboards. - Roles based Customer Portal - Simple to use business rules and workflows to drive automated processes. - API's for integration with third party software. We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.

Diplomat MFT from Coviant Software is a secure and scalable managed file transfer platform that replaces manual scripts and outdated FTP with reliable, automated file delivery. It supports secure protocols like SFTP, FTPS, HTTPS, and AS2, and integrates easily with cloud services including AWS S3, Azure Blob Storage, Google Cloud, Oracle Cloud, SharePoint, Dropbox, and more. Trusted for over 20 years without a single breach, Diplomat MFT helps organizations meet compliance standards like HIPAA, HITECH, GLBA, PCI/DSS, GDPR, and DORA. Advanced security features include automated PGP encryption, MFA, IP whitelisting, and threat intelligence scanning. Still using insecure or outdated tools for critical file transfers? Diplomat MFT is the smarter alternative. Built to simplify operations, close compliance gaps, and protect your most sensitive data. Start your free trial today.

Haystack connects every employee of your organization with the people, resources, and information they need to thrive and succeed. Haystack provides employees with a fun, intuitive and informative way to start the day. Custom branding with no-code and a modular layout make it easy to highlight key resources, organizational culture, and knowledge. Haystack's automated multi-channel delivery, combined with actionable analytics, makes it easy for you to reach your employees at the right time and place. Spend less time looking for information and more on achieving your goals. Haystack’s knowledge-sharing features make it easy for employees to get the materials they need, no matter where in the world they are. It can be difficult to stay connected with everyone as teams grow and change. Haystack’s rich employee profiles and company directory make colleagues around the world feel as if they are right across the room.

Statseeker is a powerful network performance monitor solution. It's fast, scalable, and cost-effective. Statseeker requires only one server or virtual machine to be up and running in minutes. It can also discover your entire network in under an hour without any significant impact on your bandwidth availability. It can monitor networks of all sizes, polling upto one million interfaces every sixty second, and collecting network data like SNMP, ping, NetFlow (sFlow, and J-Flow), sylog and trap messages, SDN configuration, and health metrics. Statseeker performance data are never averaged or rolled up. This eliminates the guesswork when it comes to identifying over- and underestimated infrastructure, root cause analysis, capacity planning, and other tasks. Statseeker's complete data retention means the in-built analytic engine can accurately detect anomalies in performance and forecast network behaviour months in advance. This allows network admins to plan and perform cost-effective, preventative maintenance, instead of fire-fighting problems as they occur. Statseeker's dashboards and out-of-the box reports allow you to troubleshoot and fix problems in your network before users are aware.

Project Insight helps organizations connect project data across teams and systems to make better decisions about their business. As a strategic project and portfolio management platform, it brings together resource and capacity planning, financial management, project requests, execution, governance, and portfolio performance. The result is a connected project data backbone that gives PMOs and executives visibility into organization-wide work and supports trustworthy reporting, forecasting, and AI analysis. Teams can continue using familiar tools such as Jira, Azure DevOps, Microsoft, Salesforce, ServiceNow, and HubSpot while Project Insight brings their project information into one central command center, reducing manual data entry and disconnected reporting. Manage projects, programs, and portfolios using flexible workflows, intelligent scheduling, Gantt charts, Kanban boards, time tracking, budget management, and customizable dashboards. Leaders can monitor workloads, project health, costs, and strategic priorities without chasing information across departments. AI-powered features help create project plans, turn meeting discussions into action items, recommend resources, forecast capacity, and evaluate what-if scenarios. From growing teams outgrowing spreadsheets to established PMOs with complex business processes, Project Insight adapts to the way organizations work through configurable processes, dedicated onboarding support, and free view-only access for clients and stakeholders.

MobiOffice (formerly OfficeSuite) is an easy-to-use office suite alternative, used by over 250 million users across 195 countries. Available on Windows, Android, iOS, and macOS, MobiOffice includes MobiDocs, MobiSheets, and MobiSlides. MobiOffice helps you manage text documents, spreadsheets, and presentations with ease. It's compatible with all major file formats including Microsoft Office (DOCX, ODT, PPTX), Google (Docs, Sheets, Slides), Apple iWork, and more. Explore each component: MobiDocs: Create and modify documents with comprehensive formatting options. MobiSheets: Simplify data management and analysis to visualize insights and generate reports effortlessly. MobiSlides: Craft impressive presentations with customizable templates and multimedia capabilities. MobiOffice integrates with MobiDrive, MobiSystems’ cloud storage solution for easy document saving and synchronization. Try it free for 7 days to see how this office suite meets your needs. Optimized for all major platforms, MobiOffice’s components - MobiDocs, MobiSheets, and MobiSlides - are available as a complete suite or as standalone apps on Windows, delivering tailored and affordable solutions that suit individual needs.

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

IT teams don't need another AI that makes suggestions. They need one that gets the work done. SysAid combines enterprise-grade ITSM with agentic AI that takes action from the start: closing incidents, handling service requests, kicking off workflows, and rolling out changes on its own. This isn't a chatbot bolted onto a help desk. SysAid is the only platform where agentic AI operates inside the ITSM guardrails you define, so every decision is traceable and every policy stays in your hands. There's nothing to code and no developer dependency. Manage incidents, problems, changes, requests, your CMDB, SLAs, and your knowledge base from a single platform that goes live in weeks. Repetitive tickets stop eating your team's day, freeing them for strategic work. Employees ask questions in plain language and get answers on the spot, no ticket required. And with built-in reporting on what the AI resolved, showing real impact to leadership is simple.

Microsoft 365 is a comprehensive productivity suite that brings together essential tools like Word, Excel, PowerPoint, Outlook, and Teams in a unified cloud-based environment. Enhanced by Microsoft 365 Copilot, the platform integrates AI directly into these applications to help users work more efficiently and intelligently. Users can quickly generate documents, analyze complex datasets, and design presentations with the help of AI-driven suggestions and automation. The platform supports real-time collaboration, allowing teams to work together on files, share updates, and communicate seamlessly. With OneDrive cloud storage, users can securely store and access their files from any device at any time. Microsoft 365 also enables users to incorporate their own files into AI prompts, ensuring responses are relevant and context-aware. Copilot can assist with brainstorming ideas, summarizing content, and organizing workflows to save time. The platform is accessible across desktop, web, and mobile applications, providing flexibility for different work environments. It also prioritizes user control, giving individuals the ability to manage how AI is used within their workspace. By combining productivity tools with intelligent automation, Microsoft 365 helps users accomplish tasks faster and more effectively. Ultimately, it empowers individuals and teams to improve productivity, collaboration, and decision-making in a modern digital workspace.

Guru transforms how teams access and trust information. As an AI knowledge platform, Guru unifies company data across chats, documents, and applications, giving people and AI assistants reliable, cited answers right where they work. It connects to systems like Slack, Teams, Salesforce, and Google Workspace to surface verified insights without constant searching. With automatic verification, source visibility, and permission-aware access, Guru keeps information accurate and ensures your organization operates from one dependable source of truth.

Monitoring shouldn't require a dedicated team to run the monitoring. Xitoring consolidates server monitoring, uptime checks, SSL tracking, cron/heartbeat monitoring, and status pages into one platform with one lightweight agent. Install is a single command (curl on Linux, MSI on Windows). The Xitogent agent auto-detects what's running — Nginx, Apache, IIS, MySQL, PostgreSQL, MongoDB, Redis, Docker, RabbitMQ, Kafka, HAProxy, and 30+ other services — and starts collecting metrics without manual configuration. Uptime checks (HTTP(S), Ping, DNS, TCP, UDP, API, Mail, FTP, Heartbeat, Cron) run at 1-minute intervals from 15+ global probing nodes, so one flaky route doesn't page you at 3 AM. Alert routing covers 20+ channels, from the usual (email, Slack, Teams, PagerDuty, Opsgenie, webhooks) to the ones your on-call actually answers (SMS, phone call, WhatsApp, Telegram). The differentiator: Xitoring ships an MCP server. Connect Claude, Cursor, or any MCP-compatible agent and your AI tooling gets the same access as the web panel — read metrics, inspect incidents, ack alerts, create and modify monitors. The built-in AIOps assistant answers plain-English questions ("what changed in the last hour?", "top 5 RAM-hungry hosts this week") against your real telemetry instead of generic advice. Also included: white-label status pages on your own domain, incident management with root-cause context, REST API, and native iOS/Android apps. Pricing is flat and public. Free forever for 2 servers and 8 uptime checks; paid from $4.99/month. No per-metric billing, no per-seat surprises, no "contact sales."

Issuetrak makes it easier to resolve your team's or customers' problems faster and more efficiently. Issuetrak is a versatile business process management solution that can help you improve your performance through powerful ticketing resolution. It includes help desk operations, customer support, complaint management, change management, asset management, and more! Issuetrak includes all the tools you need for your team, including workflow automation, detailed reporting, custom forms, alerts, and a knowledge base.

eAuditor Cloud is an all-encompassing SaaS solution designed for managing IT assets, ensuring security, monitoring performance, and safeguarding data. Leveraging over two decades of expertise in both corporate and public sectors, it merges reliable functionality with the flexibility and scalability offered by cloud technology. This platform delivers complete oversight and management of IT infrastructure, encompassing everything from automated inventory tracking of computers, servers, operating systems, and software to ongoing surveillance of user activity, devices, and network performance. Its advanced features encompass remote management capabilities, patch deployment, BitLocker encryption, a SOC dashboard, and automation of various tasks. A robust Data Loss Prevention (DLP) engine ensures the protection of sensitive information whether it is actively used, stored, or transmitted, utilizing classification, rules, and established policies. Additionally, support for AI-driven CMD/PowerShell functionalities and integration with ChatGPT enables administrators to streamline processes and reduce the burden of repetitive tasks. Notably, eAuditor Cloud is designed to scale alongside your organization, offering a complimentary version for up to 100 devices as well as sophisticated enterprise-level options, ensuring that it meets varying business needs effectively. This adaptability not only enhances operational efficiency but also provides peace of mind regarding IT security and asset management.

ip·Solis is a self-hosted IT asset lifecycle and self-service automation platform that runs entirely on your own infrastructure — Docker Compose, on-prem or air-gapped, with no telemetry and no vendor cloud. End users request VDIs, shared desktops, applications, licenses or any catalog item through a self-service portal; once approved, chained PowerShell 7 runbooks execute the real provisioning against Active Directory, SCCM, XenServer/XCP-ng and VMware vSphere. Identity uses generic OpenID Connect — Entra ID, Okta, Ping, Google, Keycloak or any compliant IdP — alongside on-prem AD/LDAP. Approvals support manager sign-off, multi-approver quorums, conditional rules, data-classification routing (PII/PHI/PCI) and out-of-office delegation. Governance is built in: access certification campaigns (ISO 27001/SOX/PCI), an append-only audit log, SIEM streaming to Splunk and Microsoft Sentinel, SCIM 2.0 plus HR-webhook leaver automation (Workday, SAP SuccessFactors, MS Graph), and external secret management (HashiCorp Vault, CyberArk, Azure Key Vault, AWS Secrets Manager). A REST API with Swagger, five-tier RBAC and scoped API tokens make it automation-friendly. Source-available: free for private use and 30-day evaluation; any organizational use — including public-sector and non-profit — requires a commercial license.

Learn Amp is the complete People Development Hub. Weaving together learning, community, and talent development to power performance. Enabling modern companies to balance people-led and company-led learning, and align individual progression with collective goals. Technology on its own is not a silver bullet. Get software with a service (SwaS) through our expert coaching and advisory services. Our consultative approach has led to a 96% retention rate of happy customers. Speak to us to find out more and join future-thinking organizations like Metro Bank, GAIL's Bakery and Specsavers in consolidating and replacing their tech stack with Learn Amp.

Discover why MSPs, IT Professionals, and System Integrators trust our Network Monitoring and Management Solution to monitor thousands of networks worldwide. Try for free now!

Unlock your team's potential by boosting engagement, collaboration, recognition, and community with Assembly. Our platform has helped thousands of companies break down communication silos, increase collaboration between peers and cross-functional teams, and celebrate their wins along the way! Engage your team with Assembly and see the benefits of increased productivity, better communication, and a stronger sense of community! Get past the information overload Streamline your communication. Empower your team to share knowledge. Announcements are now effortless for all departments and locations. Stay informed and take control. Information at your fingertips Say goodbye to tedious searches. Store, locate, & manage documents or presentations across all tools and apps effortlessly with our streamlined intranet workplace search. Simplify the processes Take back your time and put the repetitive tasks on autopilot. From scheduling an engagement survey for the end of every quarter, simplifying the feedback loop to automating onboarding, we got you covered. Automate Milestones and Anniversary Recognition Never forget to recognize an employee for their birthday or work anniversary. Assembly can automate that process for you.

Action1 redefines patch management by enabling enterprises to rapidly discover and remediate vulnerabilities with a 99% patch success rate solution. Streamline your third-party patching, including custom software, through Action1’s Software Repository maintained in-house by security experts, and manage OS updates – fully integrated altogether with full feature-parity and uniformity. Identify vulnerabilities in real-time and remediate them by applying available patches, removing unsupported or legacy software, or centralizing documentation of compensating controls for vulnerabilities that cannot be patched. Optimize network traffic usage when large software packages up to 32Gb in size are deployed on the same network and deliver patches faster thanks to Action1’s P2P Distribution technology. Action1 is the easiest-to-use patch management platform on the market, which you can set up in 5 minutes and automate your patching right away through its intuitive UI. Thanks to its cloud-native architecture, Action1 is infinitely scalable and works equally well for office-based and remote employee endpoints, servers, and cloud workloads, requiring no VPN. Action1 is the first patch management vendor to achieve SOC 2, ISO 2

Venn is revolutionizing how businesses enable BYOD workforces, removing the burden of buying and securing laptops or dealing with virtual desktops. Our patented technology provides companies with a new approach to securing remote employees and contractors working on unmanaged computers. With Venn’s Blue Border™ software, work lives in a company-controlled Secure Enclave installed on the user’s computer, enabling IT teams to secure company data while ensuring end-user privacy. Over 700 organizations, including Fidelity, Guardian, and Voya, trust Venn to meet FINRA, SEC, NAIC, and SOC 2 standards. Learn more at venn.com.

Internationally recognized organizations like Yamaha, Nespresso, and government authorities have already successfully integrated our visit management software into their operations. They can instantly notify staff about guest arrivals and delivery, access live visitor tracking, and enhance their guest experience. This revolutionary visitor management system will eliminate paperwork, automate guest logs, and increase staff productivity. Are you looking for ways to improve your guest reception and front desk? Or would you like to track visitor hours, automate paper-based signing in, and update your site evacuation procedures It's time for you to switch to VisitUs Reception. This industry-leading Visitor Management System is taking the business world by storm.

Know when a customer-facing service, API, or background job fails, then get the evidence needed to respond. UptimeMonk combines website uptime monitoring, API monitoring, network checks, certificate tracking, cron monitoring, and incident investigation in one workspace. Teams can check HTTP and HTTPS endpoints, rendered public web pages, SSL/TLS certificates, domain registrations, DNS records, TCP ports, ICMP reachability, and secure heartbeat URLs for scheduled jobs. Checks run from multiple regions and can use a second location to confirm a failure before creating an incident. Each incident brings together probable-cause guidance, regional observations, latency, an evidence timeline, alert history, and recovery details. Service dependency mapping shows which monitored systems rely on others. Critical paths, cross-monitor incident correlation, and evidence-linked impact summaries help responders understand whether an upstream outage may be affecting downstream services without presenting correlation as proven causation. Signed GitHub and GitLab deployment webhooks place relevant release events beside incidents without giving UptimeMonk access to source code. Teams can publish branded status pages with live service state, recent incidents, maintenance announcements, and availability history. Scheduled maintenance suppresses expected alerts while preserving check evidence. Email, Slack, Microsoft Teams, Discord, webhooks, PagerDuty, Opsgenie, push notifications, on-call rotations, role-based access, audit history, SLA reporting, and CSV exports support day-to-day operations.

MyMonitor365 is a cloud-based uptime and infrastructure monitoring platform designed to help organizations proactively monitor critical systems, detect outages quickly, and maintain reliable IT operations. The platform provides comprehensive monitoring capabilities for websites, REST APIs, servers, SSL certificates, DNS records, TCP ports, network devices, email systems, backups, and Microsoft 365 services from one centralized dashboard. MyMonitor365 uses global monitoring agents across multiple geographic regions to verify service availability and reduce false positives caused by localized network disruptions. The platform supports smart alerting with configurable thresholds, escalation policies, maintenance windows, and real-time notifications delivered through email, SMS, webhooks, Slack, Microsoft Teams, Discord, Telegram, and other integrations. MyMonitor365 also includes advanced security and compliance features such as SSL/TLS inspection, DNS hijacking detection, two-factor authentication, audit logging, and keyword monitoring for validating application responses and service behavior. Managed service providers can use white-label monitoring features to oversee client infrastructure, voice systems, Microsoft 365 environments, Exchange servers, and backup systems from one platform. The system provides detailed incident timelines, root cause analysis tools, and compliance-focused activity tracking to help IT teams troubleshoot issues more effectively and maintain operational transparency. MyMonitor365 is built to support IT departments, MSPs, and growing businesses that need reliable visibility into infrastructure performance, service availability, and operational health.

GLPI is a powerful Service Management software that uses open-source technologies. It makes it easy to plan and manage IT changes, solve problems efficiently, automate business processes, and maintain control over your IT infrastructure. Key features of the GLPI: 1. 1. 2. 2. Asset management and automatic inventories 3. Data quality control using rationality 4. Asset management: Administrative and financial 5. Software inventory and management of licences 6. Knowledge and frequently asked questions 7. Statistics and reports 8. 8. 9. Inventory of Android-based devices

Miro helps you keep your team's minds in sync. Miro is a virtual whiteboard and remote collaboration tool that helps cross-functional teams collaborate more effectively to create great things. Miro isn't a video conferencing tool, and Miro doesn't try to be. Miro's goal is to provide a platform for teams who work most effectively across areas, geographies, timezones to get more out of their ideas when they can't all be in the office together at the same time. It includes over 200 pre-made templates to capture and visualize ideas, collaboration tools like comments, chat screen sharing and video chat and integrations with popular business tools. Miro AI is your team's ultimate boost, empowering you to unleash your creativity and productivity like never before. We are your launchpad to the future, providing the assistance you need to bring your next big idea to life. Let Miro AI help you unlock the full potential of your team's innovation and collaboration capabilities.