Best IT Management Software for Ivanti Autonomous Endpoint Management

Ivanti ITSM is an enterprise IT service management solution that helps IT departments centralize support operations, automate service processes, and manage employee service requests. The platform provides tools for handling incidents, tickets, service requests, knowledge management, asset visibility, and service delivery workflows. Its embedded AI capabilities automatically classify and route incoming tickets, summarize incidents, and generate knowledge articles from resolved issues. Additional AI features include natural-language dashboard creation, real-time translation, writing assistance, and a centralized administration hub for managing AI functionality. Employees can access self-service portals, conversational chatbots, and an AI-powered virtual agent to resolve common issues without requiring direct assistance from support personnel. Ivanti ITSM includes no-code workflow and interface design tools that allow organizations to customize service processes using drag-and-drop configuration. The platform supports 14 ITIL 4-certified practices and provides reporting and analytics for monitoring service quality, operational performance, and service commitments. More than 1,000 connectors enable organizations to extend service management workflows into HR, finance, security, facilities, and other business functions. Ivanti ITSM supports cloud, on-premises, and hybrid deployments, although its AI capabilities require version 2024.2 or later on SaaS deployments and are not currently available in FedRAMP environments.

Ivanti Connect Secure delivers enterprise-grade remote access and zero trust connectivity through a single unified client, eliminating the need to manage separate VPN and LAN access tools. IT and security teams gain centralized policy enforcement with real-time device and identity verification at every access request, reducing the risk of unauthorized access and lateral movement across the network. Adaptive multi-factor authentication supports biometrics, hardware tokens, FIDO2 passwordless authentication passkeys, time-based one-time passcodes, and integration with leading identity providers including Okta, Azure AD, and Google. Endpoint compliance checks assess device posture before granting access, with automatic quarantine and remediation for non-compliant devices. Deployed on hardware, virtual, or cloud appliances, including VMware, Azure, AWS, and GCP, ICS scales from 250 to 45,000 concurrent users. NIST Federal Information Processing Standards certification and integrated web application firewall protection help ensure organizations meet stringent compliance requirements while maintaining high performance across distributed, hybrid environments.

Impress your users with applications that are not only faster and more dependable but also maintain high standards of performance and security. Ivanti vADC transcends the typical software load balancer by managing a greater volume of transactions, even during peak times, while ensuring consistent uptime and real-time monitoring of application traffic for security purposes. By improving customer experience with more appealing and responsive services, you can also drive business growth. Furthermore, you can enhance system efficiency and elevate the throughput of application servers and security by as much as 50%. Cost-effectiveness is achieved through flexible capacity-based licensing options. Specifically designed for virtualization and cloud portability, Ivanti vADC offers unmatched scalability and adaptability, boosting application performance and security across a diverse array of environments, including physical and virtual data centers, as well as public and hybrid clouds. Ultimately, this solution equips businesses to thrive in an increasingly digital landscape.

Integrating the intuitive, multi-touch functionality of modern personal devices into essential applications that power your operations can significantly enhance navigation through task screens, allowing your team to input information more swiftly and precisely. Velocity seamlessly connects to your current warehouse management system (WMS) or other supply chain management solutions without requiring any alterations or migrations of the existing host application. Prefer a specific device type or brand? No worries—Velocity supports Android, iOS, and Windows 10 devices, many of which boast exclusive technological features developed through strong partnerships with device manufacturers. Additionally, our Session Persistence Server, previously known as ConnectPro, ensures that telnet connections remain stable even in scenarios where network performance may be inconsistent, thus enhancing overall operational efficiency. This comprehensive approach not only streamlines processes but also empowers users to maximize productivity across various platforms.

Ivanti delivers a suite of integrated IT management products that help organizations automate workflows, enhance security, and improve employee satisfaction. Their Unified Endpoint Management platform offers centralized, easy-to-use controls to manage devices and ensure consistent policy enforcement across any location. Enterprise Service Management provides deeper visibility into IT processes, helping reduce disruptions and increase efficiency. Ivanti’s network security solutions enable secure access from anywhere, while their exposure management tools help identify and prioritize cybersecurity risks. Serving more than 34,000 global customers like GNC Holdings and Weber, Ivanti is committed to supporting modern, flexible workforces. The company also conducts original research on IT trends, cybersecurity, and digital employee experience to guide innovation. Ivanti’s customer advocacy programs highlight the value of strong partnerships and dedicated support. Their offerings empower businesses to manage technology proactively and securely at scale.