Best Web-Based Issue Tracking Software of 2025 - Page 5

CaseCamp ensures that all team members are aligned and collaborating effectively towards a unified objective: the successful completion of projects. Regardless of individual roles, everyone contributes to achieving shared goals. Among the various services we offer are IT Consultations, Tailored Web Solutions, Mobile App Development, Cloud Services, Systems Integration, and Server Management. Our approach involves direct collaboration with clients to assess project goals and business strategies. Additionally, we apply our extensive industry expertise and stay updated with the latest trends to enhance our services. This comprehensive understanding allows us to deliver solutions that truly meet the needs of our clients.

NABD is a flexible, scalable, and user-friendly customer service and complaint handling platform that aims at providing the best omnichannel customer support services. NABD assists in the transformation of customer support teams into customer success engines, resulting in customer satisfaction. NABD can be deployed on-premise or as a SaaS solution for all business verticals. NABD System is transforming customer service with its future-oriented technology.

Managing projects effectively requires tools for Issue Tracking, Project Management, Version Control, Help Desk, File Sync, Wikis, and Chat. Creating a successful product and delivering software necessitates quick access to information, yet this data is often scattered across various platforms, including issue trackers, git commits, wikis, and miscellaneous documents. Planio consolidates all this information into a single platform, making it easier to manage. Monitoring issues, tasks, and bugs is fundamental to Planio’s functionality, allowing for tailored tracking of essential information in every issue. Users can develop intricate workflows that determine the available actions based on specific roles within the team. Additionally, Planio accommodates agile methodologies like Scrum, enabling teams to plan sprints and visualize their progress on an Agile Kanban board. For those who prefer conventional project management methods, Planio also offers features like milestones and Gantt charts, ensuring versatility for teams that do not solely rely on agile practices. As your team generates documents, prototypes, and impressive presentations, having a centralized system becomes even more vital for maintaining organization and efficiency. This comprehensive approach fosters collaboration and enhances productivity across all stages of the project lifecycle.

Bugwolf swiftly evaluates your websites and both web and mobile applications to identify software issues before they reach your customers. Generally, Bugwolf can complete a testing cycle within just 48 hours. To achieve optimal results, many of our clients opt for regular testing cycles at key milestones during their projects. This proactive approach helps in uncovering more bugs early on, which can enhance the development workflow for coding teams and mitigate larger complications as the launch date approaches. When development teams are racing against a product launch deadline, they are often overwhelmed with their primary responsibilities related to system design and coding. Forcing exhausted developers to extend their hours for testing can negatively impact team morale and frequently allows bugs to go unnoticed. By hiring professionals to manage testing, you can alleviate the burden on your team and ensure a thorough review process. Engaging experts who possess a fresh perspective and a solid understanding of the testing procedure is crucial prior to launch in order to guarantee that the product you deliver is of the highest quality. Ultimately, investing in professional testing not only safeguards your product but also fosters a healthier work environment for your developers.

Software that enables businesses of all sizes to deliver WOWing customer experiences is affordable, flexible, and easy-to-use. Wowdesk automates the recording, tracking, and life-cycle of customer service inquiries, and streamlines the resolution process. Wowdesk combines all customer requests from multiple channels into a single platform. Wowdesk automates your complaint management processes to meet regulatory and compliance requirements, ensure customer happiness, prevent recurring issues, and track and manage customer complaints more effectively. Dashboards and powerful reporting tools provide meaningful metrics for measuring performance, customer satisfaction, return on investment, and performance.

Test Management for Jira is an enterprise tool that allows you to plan, manage and measure your entire testing life cycle within Jira. It supports both agile and waterfall methodologies. TM4J provides mission-critical projects with scalability and availability on any Jira deployment (Cloud Server, DataCenter, Server). TM4J will empower agile teams by enabling BDD at scale using Cucumber or any other compatible gherkin tool for collaboration between developers and testers. You can use up to 70 built in reports to make informed decisions based upon real-time metrics throughout your software development lifecycle. Our powerful FREE REST API makes it easy to integrate CI servers, DevOps, and test automation tools and frameworks. This will help you save time and effort. TM4J has been used by over 3.000 clients around the world and is the best QA and Testing app for Jira.

Reqtest enables you to quality assure all of your IT projects and release new software with full confidence. Within the platform you can easily manage requirements, perform extensive testing and track bugs. Managing the scope, quality, & progress of your IT projects have never been easier. – Collaborate with suppliers and within the organization – Integrate with Jira, DevOps or other tools – Track the project progress with your own dashboards

With the Codegiant platform, thousands of teams plan, build and release their software. We focus on a simplified DevOps experience that allows teams to use tools from different vendors without having to assemble them. Codegiant can be used to manage high-concurrent workloads. It can also plug-in with your existing AWS, GCP (and many other) networks while still maintaining compliance. Codegiant can be installed on your network without any maintenance headaches. For teams who prefer a Kanban-style workflow. You can customize boards and cards to suit any workflow. Increase productivity by tracking and assigning tasks. For teams that prefer Agile workflows. You can create epics, sprints and add tasks to your backlog. You can choose between story points and time tracking, and you can customize your sprint boards to suit your workflow. Keep track of your project goals, by sprint or epic. Get a complete picture of your team's position by planning ahead. To plan for the future, measure bandwidth among your team members.

The only admin app you will ever need to unlock the true power of Jira Available on Cloud, Server, and Data Center. The complete solution for automating, customizing, and expanding Jira. ScriptRunner allows you to use Jira Software and Jira Service Desk in ways you never imagined. ScriptRunner gives Jira administrators superpowers. It automates bulk actions and creates scripted fields. Instead of using dozens of plug-ins and apps, you can now use one app. Advanced Jira automation allows you to model complex business processes. Instead of wasting admin time on repetitive tasks, focus your admin resources on the things that matter. You can save time and effort by writing only one plug-in using Groovy scripts. Learn how ScriptRunner can transform your Jira instance to everything you've ever wanted.

Managing issues, exceptions, and tasks is essential across various project types. Don't let a complicated and unwieldy system (like Jira) slow you down. Clarity Issue Tracking provides the necessary tools and then steps back, allowing you to focus on your work. Whether you’re a solo developer exploring our FREE indie plan or part of a larger team of 150 that includes software engineers, QA specialists, and project managers, Clarity simplifies the tracking process. Dealing with project issues can be frustrating, but your issue tracker doesn’t have to be. With unlimited user access, it's easy to collaborate—invite your entire team or even your clients without worrying about user licensing. Effective issue tracking thrives on teamwork, and Clarity Issue Tracking is designed for seamless collaboration. Fully integrated with email, Clarity allows you to monitor issues and receive updates effortlessly. You can email issues to teammates, regardless of their user status, and manage updates directly through your inbox. After all, we know you’re already checking your email frequently, so why not do it all in one place?

Software for field service management in every industry. SMART Software works with you to streamline your routes and provide detailed reporting and analysis to help you grow your service business. Our software support team is the best in the industry and includes on-site training. Streamline your business operations and keep all your important customer information in one place. Our inventory management, equipment tracking and time management tools, as well as reporting, will help you increase your bottom line. You can keep track of all aspects related to Service Issues, including ticketing and technician routing, inventory control, and vehicle maintenance. We forecast vault cash differently to any ATM software or processor. ATM SMART is a popular choice for customers who return 20% of their vault cash. SMART offers a powerful, integrated CRM solution that allows you to manage your relationships with customers, vendors, sales prospects, and other business contacts.

Enviance stands out as a frontrunner in cloud-driven Environmental, Health, and Safety (EHS) software, providing essential real-time information accessible from any location and across the entire enterprise. Enhance your compliance assurance, optimize operational processes, and gain greater oversight of environmental performance metrics. Effectively address employee safety to foster a healthier, more satisfied workforce and to bolster business resilience. Proactively tackle safety challenges by implementing more rigorous management of personnel and operational procedures. Enviance leads the way in delivering cloud-based EHS solutions that ensure vital information is available whenever and wherever it is needed.

Shoreline is the only cloud reliability platform that allows DevOps engineers to build automations in a matter of minutes and fix problems forever. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. Debugging and repairing issues is easy with advanced tooling for your best SREs, Jupyter style notebooks for the broader team, and a platform that makes building automations 30X faster by allowing operators to manage their entire fleet as if it were a single box. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment.

Our company offers a third-party extension for Atlassian Jira, which enhances the platform by introducing templating functionalities that help users improve their efficiency and productivity. This innovative add-on streamlines workflows, making it easier for teams to manage their tasks effectively.

Microsoft Teams Certified Ticketing System to manage bug, incident and service requests. Ticketing as a Service increases efficiency by organizing incidents, requests and other information. It allows teams to provide great service while reducing wasted time and lost work. Microsoft 365 certification ensures that data is managed in a secure, confidential and compliant manner. Key benefits: - Maintains records, helps prioritise, speeds up resolution and tracks performance. Ideal for any team, including HR, Marketing and Legal, IT and more. Key Features: - Ticket Management, Chatbot Notifications, Custom Fields, Export Options, Unlimited Users, and Support for External Users via Email. Multi-language Support: English, French German, Korean, Indonesian and more. - Integrated with Microsoft Teams : intuitive UI, multichannel, SSO and ready for analytics.

Serval is a cutting-edge platform for IT service management that leverages artificial intelligence to streamline processes such as help-desk requests, access management, and workflow creation for contemporary teams. Users can input tasks in natural language, allowing Serval to automatically create and implement workflows, offering both a user-friendly no-code interface and customizable code for developers to review. This platform efficiently manages help-desk issues across various channels, including Slack, Teams, email, and web portals, while also automating access requests—including just-in-time access and role provisioning—through integrations with identity management and SSO solutions. Additionally, it provides valuable analytics regarding ticket volume, automation success rates, SLA adherence, and team performance metrics. Serval also features synchronization with existing ticketing systems, ready-made workflows for expedited implementation, and a public API that facilitates seamless data integration, enhancing overall operational efficiency. Furthermore, its comprehensive capabilities make it an indispensable tool for any modern organization seeking to optimize their IT service processes.

WebIssues is a versatile open-source platform that facilitates issue tracking and enhances team collaboration across multiple operating systems. It enables users to efficiently store, manage, and monitor various issues, complete with detailed attributes, descriptive notes, comments, and file uploads. While its installation and usage are straightforward, the system boasts a wide array of powerful features and extensive customization options. The integrated web client is part of the server setup, which requires PHP version 5.6 or later, along with a database such as MySQL, PostgreSQL, or SQL Server. Additionally, a desktop application is available for Windows, Mac, and Linux users, necessitating WebIssues server version 2.0. For further guidance on installation and utilization, refer to the WebIssues Guide. Should any issues arise, users are encouraged to seek assistance through the Support forum. Ideas for enhancements can be proposed in the Feature requests forum, while bug reports should be submitted via the Issues tracker on GitHub. Furthermore, anyone interested can join the WebIssues Team, contributing to the ongoing development of this collaborative project. Engaging with this community not only fosters skill development but also drives innovation within the platform.

Within the task and issue module, you can access commits and version control details. You have the ability to create code snippets and share text or code with your team, supporting over 100 programming languages. Moreover, you can attach an unlimited number of documents, files, and images to each task or issue. All historical data can be reviewed within the same module, enabling you to track who completed a task and when it was deployed to production. Jixee serves as a central communication and task management hub designed to enhance your development team's workflow. Our goal is to allow developers to concentrate on coding rather than managing tasks. We are dedicated to creating an exceptional product that offers a seamless user experience, enabling development teams to thrive. Effective software development is achieved through teams that communicate clearly and efficiently. By connecting your preferred task and communication tools, Jixee streamlines your workflow into a single, intuitive platform. It seamlessly integrates with your current services, allowing you to customize your developer tools to build a workflow that meets your unique needs. This adaptability ensures that your team can optimize their processes and enhance productivity.

ReviewPro offers a powerful suite of tools and processes that help hoteliers manage guest experience. Brands can now gather guest feedback from all touchpoints of the guest journey and manage it on a single dashboard. This allows them to gain valuable insights into areas that need improvement. Hoteliers can automate guest communication using an AI-driven messaging platform. This allows them to respond quicker and more efficiently to guests' queries and requests. These tools enable hoteliers to quickly fix problems while guests are still on the property. Guests' insights can be used to improve the guest experience, boost online visibility, improve rankings on OTAs, TripAdvisor, increase revenue, and raise reputation.

uBugtrack is a lightweight, intelligent, and stylish collaboration tool designed for real-time management of tasks, issues, crashes, and releases. Any updates on a ticket since your last visit will be highlighted in bold for easy identification. When you initiate a new build, simply click on "create release note," and uBugtrack will seamlessly attach all newly fixed or closed tickets to the release note. Additionally, any new comment you add to a ticket in uBugtrack will be automatically forwarded to a designated Slack channel, keeping your team informed. The platform features a RESTful JSON API, enabling integration with your existing applications for enhanced functionality. Currently, uBugtrack is in public beta and is completely free with no usage limits, allowing you to utilize it for production ticket management without the worry of data deletion after the beta phase concludes. This makes it an excellent choice for teams looking for an efficient task management solution.

IssueFly is the easiest online platform for tracking issues, designed to streamline communication on business projects between you and your clients. This intuitive tool establishes a temporary communication hub for project discussions, ensuring that everyone stays on the same page. Its user-friendly nature eliminates the need for extensive training, allowing you to simply send an invitation and start collaborating seamlessly. Enjoy a smooth experience with IssueFly, where tracking issues becomes effortless. We proudly offer one of the top online issue-tracking applications available, along with a free version for testing or personal use. With IssueFly, you can enhance your project management while fostering productive relationships with your clients.

Q5’s Incident Management Software offers a user-friendly, online platform designed to centralize the documentation, monitoring, and reporting of events and incidents, facilitating compliance efforts. This software aids in the identification of workplace hazards while enabling the implementation of corrective measures to foster a safer environment for employees. Renowned for its comprehensive and adaptable nature, Q5’s Incident Management Software is suitable for both single and multiple work locations, allowing for the consolidation of all incident-related information in one accessible location. Additionally, the software’s integrated intelligence simplifies the process of maintaining precise records, eliminating uncertainty and enhancing efficiency. With these features, your organization can ensure a proactive approach to incident management and workplace safety.

NetResults® Corporation creates and sells NetResults Tracker™, a user-friendly web-based collaboration software solution designed to assist businesses in efficiently monitoring, managing, and resolving various operational challenges. This tool is versatile, serving purposes like bug and defect tracking, issue resolution, change and workflow management, as well as providing help desk support, a knowledge base, and an automated support portal. It stands out as a comprehensive web-based collaboration solution that streamlines the tracking of business problems and facilitates their resolution. The Standard Edition of NetResults Tracker offers enhanced collaboration capabilities, including features such as alerts, escalation options, and discussion threads, which further optimize team interactions. Our clientele spans a wide array of sectors, such as broadcasting, consulting, entertainment, finance, government, hardware, healthcare, manufacturing, pharmaceuticals, retail, software, system integration, telecommunications, transportation, and utilities, highlighting the tool's broad applicability in the business landscape. By leveraging this robust software, organizations can significantly improve their operational efficiency and communication.

PointInsight offers a user-friendly, customizable online business process portal that enhances the management of tasks, issues, and project life cycles. This platform empowers organizations of all sizes, from large corporations to small enterprises, to define, implement, and uphold business rules while refining their operational processes. Specifically crafted to automate and optimize IT services, help desk, and customer support workflows, PointInsight also features an integrated knowledge base equipped with customizable search functionalities for immediate access to business intelligence tools like alerts, reports, and emails. By automating, standardizing, and simplifying various human-centric business processes, PointInsight enables organizations to scale their operations efficiently. Ultimately, this platform is designed to enhance productivity and foster a more streamlined approach to managing business activities.

Crow Canyon’s Request Manager for SharePoint and Office 365 is designed to address a variety of business requirements, enabling enhanced service delivery and quicker response times for nearly any request, including SharePoint approval workflows. By removing the necessity for tedious follow-up emails and phone calls, it streamlines processes significantly. Additionally, it implements necessary procedures and controls to ensure compliance with regulations while allowing organizations to track service levels effectively. Customization options are available to tailor the system to meet specific organizational needs. As a result, employees can focus more on their core responsibilities, leading to increased customer satisfaction and improved productivity across departments such as IT, Facilities, HR, Payroll, Marketing, and Finance. This tool also encompasses scenarios that our standard applications — which are intended for specific, defined functions like help desk operations, work orders, and asset management — do not cover, thereby filling crucial gaps in functionality. By integrating this solution, businesses can enhance their operational efficiency and better meet their unique requirements.