Best Issue Tracking Software for GitHub

Project management is as efficient as it gets. Zoho Projects, a cloud-based project management software, helps you plan and track your work efficiently. It also allows you to collaborate with your team from anywhere. To get things done on schedule, plan your project activities, assign work, manage your resources, and collaborate better with your team. Gantt charts can be used to create your project plan and track your tasks. Zoho Projects helps you keep track of your key tasks and their dependencies and shows you any deviations from your planned progress. Reduce time spent on repetitive tasks. Our project management software is easy to use, no matter how complex your process is. It has a drag-and drop interface that makes it easier to create and deploy new automations. The Projects timesheet module allows you to log both billable and unbilled hours. You can record every minute of your hardwork, manually or with timers. Our built-in integration with Zoho Invoice generates invoices.

Issuetrak makes it easier to resolve your team's or customers' problems faster and more efficiently. Issuetrak is a versatile business process management solution that can help you improve your performance through powerful ticketing resolution. It includes help desk operations, customer support, complaint management, change management, asset management, and more! Issuetrak includes all the tools you need for your team, including workflow automation, detailed reporting, custom forms, alerts, and a knowledge base.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

ClickUp is the future for work. It provides tasks, documents, goals, and much more. In today's workplace, data silos and duplicate spending are unacceptable. ClickUp unites all your work in one place. It can replace all of them with one app. ClickUp can be customized for any size team, whether you're working on sprints or proofing ads. ClickUp AI is an AI-powered writing assistant that can help you with a variety of tasks, including summarizing text, generating ideas, and writing different kinds of creative content. ClickUp is a fully customizable and exclusive platform that can be used by teams of any size and industry. It is a must-have tool for any team who wants to manage all aspects of design and development from one place. The platform allows for deep modularity through add-ons called "ClickApps", which allow for rich customization for each team. ClickUp allows for the creation of custom views that can be saved and shared with anyone. It also has proprietary features like Assigned Comments, LineUp™ and Box view which allow for unprecedented management of people.

Asana helps teams orchestrate their work—from daily tasks to strategic initiatives. With Asana, teams are more confident, move faster, and accomplish more with less—no matter where they are located or how many different departments are involved. More than 119,000 paying customers and millions of free organizations across 190 countries rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. It’s time to move work out of disjointed spreadsheets and email and let teams collaborate and communicate more effectively in one place. With Asana, it doesn't matter how many different teams or departments are coming together on a project, they can share context and assign ownership with tasks, combine related work, share files, get instant updates on tasks and projects and build effective cross-functional workflows. In Asana, you can track the status of initiatives with ease and get an accurate view of how you’re progressing towards goals. Report on project progress in minutes with real-time work reporting to create visibility for teams and stakeholders. Join millions of users getting work done with a free trial.

monday.com Work OS is a no-code work management platform that helps teams manage projects and workflows more efficiently. This software provides fully customizable solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and many more. With monday.com you can easily plan, manage, and track every project in one place, with the help of time-saving and easy-to-use features such as automations, time tracking, document sharing, real-time collaboration, and more. Multiple visual board views such as Gantt, Kanban, and Cards help you prioritize, structure, and navigate tasks and projects the way that suits you and your team’s needs, while dashboards give a high-level overview of your progress and help you make data-driven decisions. In addition, integrations with apps such as Outlook, Microsoft Teams, Gmail, and Excel, allow you to easily continue working with your favorite tools directly within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries.

Jira is a project management tool that allows you to plan and track the work of your entire team. Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done.

Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.

Streamline and enhance your QA process with ease! TestCaseLab empowers you to create and manage test cases, foster team collaboration, and monitor test runs effectively. 🌟 Top Features: ✓ Invite an unlimited number of users ✓ Manage an unlimited number of projects ✓ Trusted by over 300 software development companies ✓ Fully GDPR-compliant ✓ Accessible 24/7 from anywhere ✓ Responsive live chat support Ready to elevate your QA testing? Visit our website to explore more and become part of the TestCaseLab community today!

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.

BugHerd is recognized as the easiest visual feedback and bug tracking tool available for websites, favored by numerous outstanding teams globally for managing their online projects effectively. With BugHerd, you can effortlessly point and click to provide client feedback directly on your site, all without any restrictions on project numbers. --- 🌟BugHerd simplifies the process into three straightforward steps:🌟 1. Use the user-friendly browser extension to attach feedback directly to elements on your webpage. 2. Automatically, all feedback pins come with contextual metadata that includes details such as browser type, operating system, screen size, resolution, selector information, and much more. 3. Feedback is converted into task cards immediately, facilitating efficient workflow management. --- Say goodbye to cumbersome emails, tedious spreadsheets, and unnecessary stress. You can begin your journey in just a few minutes with a complimentary 14-day trial, ensuring a smooth transition to streamlined project management.

HelpDesk will help you improve your customer service. It makes it easy to manage customer messages. To simplify your support tasks, organize all your tickets in one simple-to-use system. Friendly customer service will increase brand loyalty. To build stronger relationships with customers, send contextual and personalized messages. HelpDesk's features can help you save time. HelpDesk's built-in tools make it easy to solve tickets and speed up your response time. Collaborate with your colleagues. HelpDesk allows you to communicate with your team from within the app. To gain more insight, analyze feedback. To learn more about your customers' needs, let them rate your responses. Work on desktop, mobile. Web-based HelpDesk app works in a browser. Support your customers from any device. For 14 days, you can try HelpDesk free of charge.

Bugfender serves as a remote logger, crash reporting tool, and platform for in-app user feedback specifically designed for application developers. It captures every action within the app, even in instances where it doesn’t crash, allowing developers to replicate and address issues more efficiently, thus enhancing customer support. With a strong emphasis on user privacy, Bugfender operates efficiently in terms of battery and network usage, maintaining logging capabilities even when the device is offline. This tool empowers developers to identify and rectify bugs before users become aware of them. By logging bugs across all devices and delivering the results in mere seconds, Bugfender allows for prompt fixes, ensuring that users never encounter an error message. This proactive approach helps in achieving 5-Star Ratings. Beyond merely tracking crashes and bugs, Bugfender gathers comprehensive data essential for creating a detailed understanding of user behavior, which is vital for obtaining those coveted five-star ratings. Additionally, it facilitates exceptional customer service by enabling developers to focus on individual users, thereby offering tailored support to enhance user satisfaction and loyalty. Ultimately, Bugfender transforms the way developers interact with their applications and users, fostering a more resilient and user-friendly product.

Discover the issue tracking tool that you'll find enjoyable to use. Linear is designed to enhance the efficiency of software projects, manage sprints, organize tasks, and track bugs seamlessly. Tailored for high-performing teams, it delivers an experience reminiscent of top-tier professional tools. With a thoughtful design conducive to daily operations, it synchronizes in real-time for all users, eliminating any delays or loading times. Its optimization for productivity is evident through a variety of extensive keyboard shortcuts, making it a tool created by software experts specifically for software product teams. You can easily access and modify your work both online and offline. Users can choose from multiple themes, including both light and dark modes, ensuring a personalized experience. All teams can collaborate within a single shared workspace, which is robust and allows for quick navigation. Issues can be created in mere seconds, and you can assign priorities, labels, and estimates effortlessly. Whether you prefer a list or board view, you can visualize your issues in either format. The command menu provides rapid access to any action, allowing for completion in just a few seconds. Additionally, you can monitor your team's workload and velocity, ensuring effective tracking of performance. With automated cycles running on a set schedule, this tool enables you to concentrate on what truly matters—your work and productivity. Furthermore, the streamlined interface encourages collaboration, making it easier for teams to stay aligned and informed on project progress.

Provide outstanding customer support in various languages via live chat, email, Facebook, and Twitter. Targeting small and medium-sized businesses (SMBs) seeking a comprehensive cloud-based help desk to promptly assist their clientele. Kayako’s help desk software is equipped with robust, ready-to-use features that allow customer service teams to efficiently handle inquiries and interactions originating from any platform. Enhance your customer support capabilities while maintaining a personal touch as your business expands. Included in Kayako’s acclaimed help desk solution is our live chat software, which is just one of the numerous tools designed to facilitate your customer support achievements. With Kayako’s live chat tool, you can deliver a customized and engaging chat experience around the clock. Assist customers in real time across all channels, all managed seamlessly from Kayako’s user-friendly dashboard. Customizing our live chat software for integration into your website, as well as iOS and Android applications, is straightforward and quick, ensuring you can meet your customers' needs effectively. Additionally, this integration allows for a more cohesive and responsive support system, ultimately driving customer satisfaction and loyalty.

Squadcast is a tool for incident management that was specifically designed for SRE. Squadcast Actions can help you create a culture of blamelessness by reducing the need to have physical war rooms.

Developers can track errors and monitor performance to see what is important, find faster solutions, and continuously learn about their applications, from the frontend to backend. Sentry's performance monitoring can help you trace performance issues down to slow database queries and poorly performing api calls. Sentry's application performance monitoring is enhanced by stack traces. Identify performance issues quickly before they cause downtime. To see the entire distributed trace from end to end, you can identify the API call that is not performing well and highlight any errors. Breadcrumbs help you make application development easier by showing you the events that led to the error.

Proactively discover, predict, and resolve errors with the continuous code improvement platform.

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

Z-Stream is designed to equip agile teams with all the essential tools necessary for seamless operation, covering everything from project planning to reporting. With Z-Stream, you can effectively plan, organize, and execute projects without any hiccups. More than just a software solution, Z-Stream embodies a philosophy that fosters disciplined project management, collaborative teamwork, and efficient product development. Central to agile project management are boards, and Z-Stream offers two distinct options: Sprint and Kanban. You can select the iteration view that best fits your needs, allowing you to visualize your workflow on personalized agile boards. Monitor the overall progress of your iterations, effortlessly create and transfer tasks between iterations, and much more, as the management approach is entirely in your hands! The release features in Z-Stream enable teams to strategically plan and monitor the entire development lifecycle, organize workloads, and create varied Sprint or Kanban iterations. Additionally, customizable timesheets allow you to easily keep tabs on your team's productivity and activities. This adaptability ensures that your team can thrive in a dynamic environment while maintaining clarity and focus on their objectives.

To begin capturing crashes that may occur in your Android or iOS applications, you must first integrate the EasyQA Software Development Kit into your app's code. You can access the SDK download and detailed instructions for connecting it to your project by visiting the Integrations page in the EasyQA Test Management Tool. Once the SDK is integrated, remember to use the provided token and initialize it within the application class of your project. After completing this step, you can create your app's build and upload it to the Test Objects section in EasyQA, allowing your application to start reporting crashes to the service. With the EasyQA SDK in place and your app uploaded to Test Objects, you will be able to monitor your app's crash reports through our website. Simply install the app on any Android or iOS device to initiate testing. If a crash occurs, restart the app and click the Upload button to send the crash report. It's important to regularly check the crash reports to ensure your application runs smoothly.

Planning sprints effectively becomes simpler with Axosoft Release Planner, which allows you to assess the capacities of your sprint, team, and individual members to allocate tasks appropriately. Utilize Axosoft's Card View to visualize progress, providing a fully interactive kanban board where you can modify and manage item cards, include work logs, and monitor work-in-progress limits. By having essential metrics readily accessible, you can ensure timely releases. Custom dashboards in Axosoft give you a clear snapshot of your team's velocity, anticipated ship dates, and additional key performance indicators. Effortlessly convert emails into support tickets, manage responses directly within Axosoft, and keep track of customer communications from beginning to end! Additionally, you can create unlimited Wiki pages for test cases and documentation, linking them to Axosoft items for easy access. Develop a tailored Portal for your customers, enabling them to create and modify tickets without needing a paid Axosoft account. This suite of tools is not only powerful but also comprehensive, catering specifically to the needs of software developers. With these features, teams can enhance collaboration, streamline workflows, and ultimately improve project outcomes.

Experience a bug tracking system that is not only swift and user-friendly but also easily scalable, enabling you to resolve issues promptly and deliver outstanding products on schedule. With our complimentary tool, you can submit, monitor, and address bugs more efficiently through tailored workflows, organizational rules, and service level agreements (SLAs). You can conveniently log errors and track them according to your chosen criteria. Design custom views for your issue tracking software to prioritize the most pressing bugs. Utilize reports to analyze the number of logged bugs, their resolution status, and additional metrics. Engage with your team through interactive features like forums and discussions to keep everyone updated on their tasks. Establish rules that can automatically trigger updates in bug fields or in external applications. Email notifications ensure you and your team stay in the loop about new bugs, updates, and other important information. Furthermore, automate your SLAs to align with your customer's objectives and expectations, enhancing overall service quality. This comprehensive approach not only streamlines bug management but also fosters collaboration among team members, ultimately leading to improved product delivery.