Setting up webhooks often demands significantly more engineering effort, resources, and continuous maintenance than one might initially anticipate. Creating a secure, dependable, and scalable webhook service is both challenging and time-intensive. We have developed this service to allow you to concentrate on what truly matters: your business. It's important to recognize that customer endpoints can fail or become unresponsive more frequently than expected, necessitating automatic retries to guarantee successful delivery. Monitoring webhook deliverability to various endpoints is crucial, as is the ability to disable those that are failing and keep your customers informed. Additionally, webhooks introduce various security challenges, including SSRF, replay attacks, and issues with unauthenticated events. You will also need to develop a user interface that allows users to manage their endpoints, view logs, and receive ongoing reports. Providing an excellent developer experience is essential, which includes features for testing, inspecting, and replaying webhooks to ensure seamless integration and functionality. Ultimately, investing in these areas will lead to a more robust and user-friendly service.
