Best Incident Management Software with a Free Trial of 2025

Accelerate your response to incidents with HSI Donesafe’s Incident Management Software. This innovative tool streamlines the entire incident handling process, allowing you to efficiently capture, monitor, and resolve occurrences. Whether addressing minor issues or significant incidents, HSI Donesafe empowers you to effectively manage every scenario, minimizing downtime and safeguarding your employees. Utilizing real-time analytics and automated processes, you can enhance response efficiency, improve communication, and promote accountability throughout your organization. For administrators, enjoy unparalleled configurability with our no-code platform—make necessary adjustments effortlessly using our user-friendly drag-and-drop interface. For team members, the intuitive design enables quick, informed actions, promoting a culture where safety and proactive incident management are prioritized. Enhance safety for your workforce and mitigate operational risks with a solution crafted for effective incident management and ongoing development.

Intelex delivers a unified software system for overseeing Environmental, Health, Safety, and Quality (EHSQ) initiatives. Its expandable platform is crafted to consolidate, oversee, and scrutinize EHS and Quality data comprehensively. The solution works on any device to meet the realities of your workplace. With Intelex, your organization can: Elevate your EHSQ program outcomes by supervising workflows for superior performance and command. Discern patterns and propensities through goal-setting to deepen understanding and improve decision-making in your EHSQ program. Diminish occurrences and cut down on administrative tasks by efficiently supervising, managing, refining, and extracting insights from your safety data via our intuitive safety software. Simplify the management and reporting of air, water, and waste emissions, and oversee environmental outputs to fulfill sustainability objectives. Foster ongoing improvements in quality by seamlessly logging and monitoring all instances of nonconformity within a unified, web-based system. Investigate trends across various departments, sites, or locations. Intelex can help you manage compliance with international standards and regulations such as: OSHA, WCB, ISO 45001, EPA, ISO

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

Introducing EHS Hero, your all-in-one solution for effective risk, safety, emergency preparedness, compliance, and audit management. Our platform offers comprehensive EHS management tools and solutions to streamline workflows and ensure compliance with federal and state regulations. Our integrated resources developed by in-house experts provide valuable guidance to help you build and implement easy-to-follow training and plans. Additionally, our workflow tools provide automated performance insights, allowing you to identify areas for improvement and track progress over time. Whether you're a small business or a large enterprise, EHS Hero's customizable solutions are designed to meet your unique needs. Our platform's intuitive interface makes it easy to adopt and use, even for your most seasoned workers. We do all the heavy lifting, including data conversion, configuration, and training, to streamline migration so you can be up and running in no time. Experience the difference with our industry-leading EHS management and compliance solution.

Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.

SafetyCulture is a mobile-first operations platform that gives you the knowledge, tools, and processes you need to work safely, meet higher standards, and improve every day, offering a better way to work. What started as a digital checklist app has evolved into a platform for conducting inspections, raising and resolving issues, managing assets, and training teams on the go.

EventLog Analyzer from Manage Engine is the industry's most affordable security information and event management software (SIEM). This cloud-based, secure solution provides all essential SIEM capabilities, including log analysis, log consolidation, user activity monitoring and file integrity monitoring. It also supports event correlation, log log forensics and log retention. Real-time alerting is possible with this powerful and secure solution. Manage Engine's EventLog Analyzer allows users to prevent data breaches, detect the root cause of security issues, and mitigate sophisticated cyber-attacks.

The most affordable reporting software available today. Incident Tracker works directly alongside numerous Healthcare Agencies across the United States. Incident Tracker uses Microsoft Azure to provide the highest level of security and data protection in the industry. Microsoft Azure is HIPAA-certified. We can review and sign a Business Associate Agreement for your company if necessary. Incident Tracker is a cost-effective and user-friendly solution. You can customize categories, locations, or digitize paper forms. Automated email notifications. Automated workflows. Trending and Analytics. Report Life Cycle. For easy tracking, you can set custom statuses. Incident Tracker can be used worldwide by security companies, large and small. It allows you to create and access the analytics and documentation tools that you need in your field. It allows you to upload images and documents directly to the report. And, most importantly, it's very user-friendly.

Tired of juggling multiple tools for server and website monitoring? Meet Xitoring , the modern SaaS platform designed to streamline your infrastructure oversight. With just one CLI command, you can set up comprehensive monitoring for countless servers and websites in minutes—no complex configurations required. At its core, Xitoring uses Xitogent , a lightweight agent that collects critical performance data directly from your servers. This ensures real-time insights into system health, helping you identify potential issues before they become problems. By automating routine tasks, Xitoring saves you time and effort, allowing you to focus on innovation. Our global network of probing nodes keeps your systems under constant surveillance. From network outages to resource overloads, we detect anomalies instantly and notify the right person via customizable alerts. This proactive approach minimizes downtime, enhances reliability, and boosts customer satisfaction.

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

Sofvie is the only Operations Performance Platform built for the unique needs of today’s most demanding mining operations. Our goal is to help leaders at the forefront of the mining industry create safer work environments, happier engaged teams and more rewarding work cultures to unlock new levels of performance. Sofvie gives your teams the platform that helps unlock new levels of safe production and create better visibility to and from the face. Sofvie will help you create an environment where workers feel safe, supported, included and informed, driving increased engagement and empowering everyone to operate at their best. Our progressive web application functions on all modern devices, operating systems, and browsers, and has been designed for ease of use, resulting in a rich experience and quick adoption. Reduce risk to property, equipment, and people. Closes the circle of communication, reducing the gaps between teams. Identifies health and safety trends and facilitates predictive models.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Qualityze EQMS Suite is a next-generation Enterprise Quality Management Software. It is specifically designed for businesses to efficiently manage their quality processes, customer expectations and compliance requirements. It helps them address operational challenges so they can achieve excellence in terms of quality, safety and reliability. It comes with pre-defined templates for controlled documents, audit checklists, regulatory forms, material compliance reports and many more. Qualityze EQMS Suite is a set of 14 integrated modules that help create a closed-loop system to manage end-to-end quality from anywhere. Our range of smarter quality solutions is built on the Salesforce.com technology platform. These modules are Nonconformance Management, CAPA Management, Document Management, Change Management, Audit Management, Training Management, Supplier Quality Management, Inspection Management, Customer Complaints Management, Material Compliance Management, Forms Management, Permit Management, Calibration Management, and Maintenance Management, Forms Management and Field Safety Management. Our Quality Management solutions help create a culture of quality and continuous improvements by proactively mitigating quality issues.

Mint Service Desk software is the next-generation in ITSM Software. The main functionalities of Mint Service Desk include: – Incident Management – Asset Management – Customer Portal – Multi Channel Communication Dynamic attributes ­ Chat communication Ticket types ­ Custom views.

Cyberthreats are eradicated Restores confidence. Traditional antivirus is no longer sufficient. Malwarebytes eliminates all new threats before other antivirus systems even know they exist. Malwarebytes blocks viruses, malware, malicious sites, ransomware, hackers, and other threats that traditional antivirus can't stop. Organizations of all sizes use our cutting-edge protection and response strategies. Traditional antivirus is slow to respond to new threats. It's also "dumb". We use layers like anomaly detection (an artificial intelligence type), behavior matching, application hardening, and behavior matching to destroy malware that has never been seen before. It's not like traditional antivirus.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

Callgoose SQIBS – Revolutionizing IT Automation and Incident Management Callgoose SQIBS stands as an advanced automation platform designed to enhance IT operations, streamline incident response, and boost system reliability. It features instant alerts, on-call scheduling, automatic incident remediation, and smooth integrations to reduce downtime and increase operational efficiency. 🔹 Use Cases: Automatic incident remediation, scheduling for on-call personnel, automation of processes, management of IT requests, event-driven automation, and integrations with cloud services. 🔹 Target Users: Corporations, DevOps teams, managed service providers (MSPs), and IT departments across various sectors, including software as a service (SaaS), finance, e-commerce, telecommunications, and healthcare. 🔹 Notable Features: Alerts through multiple channels, automation of runbooks, absence of per-user charges, and complete customization options. 🔹 Pricing: Subscriptions range from a Freemium option ($0) to a Dedicated plan ($1000/month), with automation capabilities included in all paid tiers. Compatible with any IT service management (ITSM), DevOps, or cloud solution, Callgoose SQIBS is designed to be scalable and cost-efficient while providing seamless IT automation. Additionally, users can expect ongoing updates and improvements to enhance their experience further. 🚀

Better Stack brings all your observability needs under one roof to help you build and ship more reliable software, faster. Handle on-call scheduling, get clear, actionable alerts, and resolve issues quickly – all from a single tool that covers incident response, uptime checks, status pages, log management, and infrastructure monitoring. Designed to scale with your team, Better Stack unifies your alerting and monitoring workflows into a clean, powerful interface that boosts visibility and shortens response times. Key capabilities include an OpenTelemetry-native Kubernetes collector powered by eBPF, instant alerting, and dashboards built for collaboration. Powered by ClickHouse, Better Stack enables rapid-fire queries and seamless ingestion of massive, high-cardinality datasets. It turns your logs into structured, searchable data, giving you the ability to query everything using SQL – just like a single, unified database. With 100+ integrations, it fits right into your existing workflow, no extra effort needed.

For enterprises that need to protect SaaS data in mission critical apps, SpinOne is an all-in-one SaaS security platform that helps IT security teams consolidate point solutions, save time by automating data protection, reduce downtime, and mitigate the risk of shadow IT, data leak and loss and ransomware. The all-in-one SaaS security platform from Spin is the only one that provides a layered defense to protect SaaS data, including SaaS security posture management (SSPM), SaaS data leak and loss prevention (DLP), and SaaS ransomware detection and response. Enterprises use these solutions to mitigate risk, save time, reduce downtime, and improve compliance.

Remain vigilant and proactive in managing all Development and Operations incidents. Promptly inform the appropriate personnel, minimize response time, and prevent alert fatigue. Opsgenie serves as a contemporary incident management solution, guaranteeing that significant incidents are not overlooked and that the right actions are executed swiftly by the designated team members. The platform collects alerts from your monitoring tools and custom applications, organizing each notification by relevance and urgency. On-call schedules are established to ensure that the appropriate individuals are alerted through various communication methods, including phone calls, emails, SMS, and mobile push notifications. If an alert goes unacknowledged, Opsgenie automatically escalates the situation, ensuring that the incident receives the necessary focus and intervention. Take advantage of an instant free trial to explore its capabilities. By utilizing Opsgenie, teams can enhance their incident response strategy and foster a more efficient operational environment.

Fusion Framework System software from Fusion Risk Management allows you to understand how your business functions, how it works and how to fix it. Our platform allows you to easily, visually, and interactively explore every aspect of your business, so that you can identify key risks and points of failure. Fusion's flexible, integrated platform capabilities allow you to achieve greater resilience and efficiency. They can be tailored to meet your specific needs. We are there to help you wherever you are in your journey to more resilient operations. - Map product delivery and service processes that are critical to your business. - Use objective risk insights to help you audit, analyze and improve your business operations - Plan, organize, and measure resilience and risk management activities with confidence Automation can be leveraged to reduce manual, repetitive, and time-consuming tasks, allowing teams to focus on higher-value activities.

Crises Control allows organisations to keep communication lines open by making it easy for them to send notifications to as many people as they wish. This allows for an immediate response and an audit trail that tracks the entire process. Crises Control is an invaluable tool for providing users with up-to-the-minute notifications, minimising the impact on people's safety, the environment, and the organisation.

Noviqu is the leading solution for safety and knowledge retention, specifically designed for manufacturers and healthcare companies. Our innovative approach puts critical knowledge directly in the hands of frontline workers, ensuring they always have the information they need to perform their job effectively. Managers benefit from an intuitive platform that allows them to easily identify skills gaps, assess employee performance, and access detailed analytics with just the click of a button or touch of a screen. This streamlined process enhances efficiency, boosts safety compliance, and helps organizations maintain a skilled, informed workforce. Noviqu empowers both workers and managers to stay aligned, ensuring that every task is completed with the right knowledge and the highest level of safety.

15-DAY FREE CMMS Trial - Starter Plans @ $39/m Include UNLIMITED USERS Imagine no setup costs, no contract, unlimited users, and a low cost on your pocketbook. Maxpanda CMMS does not require staff training (we do that), and runs on any PC or MAC, smartphone, tablet, or smartphone. Maxpanda CMMS has been partnered with Amazon Cloud Service. The only thing you will ever need is your smartphone/tablet. START TODAY: Sign up in 30 seconds or request a free webinar to compare Maxpanda with other complicated, expensive CMMSMS. Maxpanda continues its disruption in the CMMS industry by offering Enterprise software that is faster, better, and more affordable than any other.

OnStation is the leading digital stationing and project location solution for road construction, infrastructure, and transportation projects. Trusted by contractors, engineers, inspectors, and DOTs, our platform eliminates the need for outdated paper stationing by providing automated GPS stationing, real-time geolocation, and field documentation tools—all in one easy-to-use app. With precise, automated stationing, teams can quickly access project details, measure distances, verify as-built conditions, and document work with photos and notes. Whether you're managing highway paving, bridge projects, or site development, OnStation ensures better communication, improved efficiency, and faster project closeout.