Best HIPAA Compliant Messaging Software for NextGen Healthcare EHR

HIPAA compliant faxing and email, SMS and forms with seamless EHR integration. Medsender is a complete automation system for healthcare that uses the latest artificial intelligence. HIPAA compliant faxing and email, SMS, forms, signatures, and forms embedded seamlessly into your EMR. Our secure cloud platform makes it easy to process all your incoming faxes. All incoming faxes can be automatically sorted to the correct staff and patient charts. Patients can easily fill out forms and send notes. It integrates seamlessly with your EMR. It's easy to set up in one click and there is no need for fax machines! We integrate with all the most popular EMRs, with more integrations in the works. Medsender can be used with or without an EMR. We assist you in using the most recent AI technology to eliminate repetitive tasks and busy work. You can rest assured. Medsender currently processes over 5m pages patient data at 99.9%+ uptime.

Communication between care team members is a complicated relationship between people, devices, hospital systems, and devices. You might have difficulty communicating with an overwhelming amount of data, communication gaps, or inefficient workflows. These issues can make your job more difficult and negatively impact patient outcomes. Spok Care Connect® is the solution. Spok Care Connect, the unified communication platform, allows care team collaboration, closed-loop communication, and secure messaging to improve your clinical workflows. One unified communication platform can solve multiple problems across different departments and locations within your health system.

QliqCHAT Secure Texting is a real-time, secure, HIPAA-compliant healthcare communication platform that connects every care team member and facilitates effective, patient-focused collaboration. Securely bridge the communication and collaboration gap between doctors, nurses, patients, and caregivers. QliqSOFT is the developer of multimodal healthcare communication and automation platforms that harmonize people and technology across physical and online points of care. The intuitive, customizable platform streamlines administrative processes and enhances patient engagement by incorporating seamless EHR integration, conversational artificial intelligence (AI), and translation services. For more than a decade, QliqSOFT has helped healthcare organizations facilitate HIPAA-compliant, real-time communication exchange among healthcare practitioners and patients while automating routine clinical processes that bring immediate relief to overburdened employees while changing the way they work. QliqSOFT solutions assist over 1,000 healthcare organizations in realizing qualitative returns on their investment.

Luma Health was founded on the idea that healthcare should work better for all patients. Luma’s Patient Success Platform™ is designed to go beyond disjointed patient engagement initiatives to connect patients to their providers across the entire healthcare journey – access and operational, clinical, and financial. This orchestration is supported by Luma Bedrock™ data-driven best practices, based on more than 700 million data points across more than 80 million patient interactions. Luma serves more than 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 50 million patients.

Artera, a leading SaaS innovator in digital health, revolutionizes the patient experience with AI-driven virtual agents (both voice and text) designed to enhance every stage of the patient journey. Trusted by over 900 healthcare organizations—including specialty practices, FQHCs, large IDNs, and federal agencies—Artera engages with 100 million patients every year. Their virtual agents assist front desk teams by streamlining tasks such as self-scheduling, intake, forms, billing, and more. Whether boosting an existing team or deploying a fully autonomous digital workforce, Artera provides versatile virtual agent solutions tailored to fit where healthcare providers stand in their AI adoption. Supporting 2 billion communications annually across 109 languages on voice, text, and web, Artera combines a decade of healthcare expertise with cutting-edge AI to empower better care delivery.

Klara offers a comprehensive platform that integrates secure messaging, remote monitoring, and video consultations, all designed to enhance patient communication. This robust system consolidates various patient workflows into a single interface, enabling the automation of essential patient interactions and optimizing processes for all types of appointments, thereby ensuring a top-tier patient experience. With the capability to connect with patients remotely through secure messaging and video visits, Klara provides a cohesive and user-friendly experience without requiring patients to log in, check their email, or download an app. Patients, whether new or returning, can easily communicate with staff directly from the website, facilitating increased appointment bookings and enabling continuous patient engagement around the clock. Additionally, forms can be digitized, allowing patients to complete them conveniently on their own devices, with text notifications ensuring that they receive and sign forms promptly. Furthermore, messages are systematically directed to shared inboxes, allowing multiple team members to address inquiries or manage tasks pertinent to their specific roles efficiently, which ultimately enhances team collaboration and improves overall patient care.