Best Healthcare CRM Software in the USA - Page 3

BSI CRM provides a comprehensive 360° perspective on your customers, accessible at any moment across all departments and interactions. Its modular design, extensive configurability, and open technology make it a standout choice, garnering accolades from both industry experts and satisfied clients. The greatest satisfaction for us comes from the positive feedback of our users, as we have been passionate about CRM solutions for nearly 25 years. Currently in its 16th generation, BSI CRM benefits from advanced platform capabilities and innovative development practices. For organizations with intricate requirements, particularly large enterprises, we are the ideal partner. Our extensive ecosystem and numerous standard interfaces showcase our expertise, reflected in favorable total cost of ownership (TCO) metrics. Regardless of whether you operate in B2B, B2C, or B2B2C sectors, BSI CRM is designed to seamlessly integrate with your business model, workflows, and IT infrastructure, ensuring it aligns with your needs rather than forcing a change. Our commitment to adapting to your unique circumstances sets us apart in the CRM landscape.

Founded in order to improve lives through high-value care, the hc1 platform has become a leader in bioinformatics for precision prescribing and testing. The cloud-based hc1 high-value care platform® organizes large amounts of live data, including genomics and medications, to provide solutions that ensure the right patient receives the right test and prescription. The hc1 Platform is a platform that powers solutions that optimize diagnostic testing, prescribing, and patient care for millions of patients across the country. Visit www.hc1.com to learn more about the proven approach of hc1 to personalizing care and eliminating waste for thousands upon thousands of health systems, diagnostic labs, and health plans.

ResiDex Software offers an innovative, integrated, and user friendly software solution for your Adult Day Services, Group Home, or Assisted Living center. ResiDex allows users to manage client demographics, coordinate medications, and other critical data related to the care of clients and residents. ResiDex Software's intuitive design makes it easy to use, from data entry through data analysis and everything in between! Our customer support is unmatched.

Medinous is a web-enabled, fully integrated Hospital Management System that can be used by large and mid-sized hospitals and clinics. It was designed for simplified operations, superior patient care, and increased administration & control. Our goal is to integrate and automate your entire hospital's process flow, including clinical areas, support functions, finance, supply chain, administrative, and billing functions. We facilitate quick integrations to PACS, Lab/Medical Equipment, Drug Databases, and Payer Connections for ease of use.

Enhance your conversion rates by linking landing pages, hosting webinars, and managing events while engaging with leads through chat or email! Streamline and automate your scheduling for appointments, events, webinars, classes, and virtual meetings effortlessly! You have the capability to oversee service fees, memberships, various programs, packages, and virtual clients with ease! Generate or automate invoices, process payments, and establish recurring billing for your programs and services. Communicate with your leads and clients via chat, text, email, or video at any time using either automated or tailored options. Compile reports and widgets for financials, inventory, statistics, birthdays, and taxes to monitor the health of your practice. Empower clients to access an array of resources such as videos, recipes, articles, documents, treatment plans, wellness initiatives, appointment scheduling, supplement purchases, payment processing, form completion, and so much more, all conveniently available at their fingertips! This comprehensive approach not only improves client experience but also fosters stronger relationships.

Ampersand Health implemented an 8-week support initiative aimed at individuals with IBD who suffer from chronic pain and fatigue. Following the completion of the programme, a significant enhancement in the group average scores from the ACT survey was observed (n=21, p<0.0001). These findings indicate that participants were able to foster acceptance and psychological flexibility, gain a deeper understanding of their chronic symptoms, and feel a sense of connection, realizing they can lead a fulfilling life despite the ongoing challenges of pain and fatigue. While the study anticipated no change in the physical levels of chronic pain and fatigue, self-reported outcomes revealed a shift in how symptoms were perceived following participation in the programme. Measurements of symptoms and disease activity, assessed through a validated Patient Reported Outcome Measure, remained stable throughout the duration of the trial. This highlights the importance of psychological support alongside physical health management for chronic illness sufferers.

Contemporary healthcare necessitates efficient communication along with a rapid and secure sharing of information between the various service providers involved in patient care and the patients themselves, transcending system boundaries. The Orchestra eHealth Suite represents a collaborative offering from the x-tention group of companies, providing robust, coordinated modules that enable the creation of customized eHealth solutions tailored to function as a central exchange platform. Among its features, the Health Service Bus serves as a powerful integration platform, laying the groundwork for an open and adaptable system architecture that is equipped for future needs. Beyond modules designed for the accurate identification of both patients and service providers, the Orchestra eHealth Suite includes a comprehensive electronic patient record system that consolidates documents, imaging data, and structured medical information. Authorized healthcare providers can conveniently access pertinent patient records through a user-friendly web portal, ensuring that they have the necessary information at their fingertips to facilitate effective treatment. Moreover, this system enhances collaboration between providers, improving the overall quality of care delivered to patients.

The Innovaccer Health Cloud will accelerate your transformation. You can unify patient data, create comprehensive financial and clinical insights, and innovate faster. We help providers integrate disparate patient information to provide actionable insights at point of care, collaborate across care teams and achieve better outcomes. We facilitate connectivity and collaboration among payers, providers, members, and members to manage risk and compliance as well as rising member expectations. We assist medtech and biopharma companies to build digital solutions at the intersection of healthcare and better use real-world data throughout the value chain. Transform from silos to an open platform that unifies healthcare data into one longitudinal patient record that allows for whole-person care.

The Phyzii platform is comprised of a range of products designed specifically for the pharmaceutical sales force, each aimed at achieving targeted objectives. These feature-rich offerings share a common, scalable, and flexible CRM foundation that allows for seamless integration of various modules. Since its inception in 2007, Phyzii has been continually developed and refined through collaboration with the entire pharmaceutical ecosystem, including clients, users, and our dedicated internal product team. Available on the cloud, it is offered under multiple financial models to cater to diverse client needs. The Phyzii platform encompasses several verticals and provides extensive implementation services that range from initial scoping and mapping to the final launch and ongoing hyper care. Additionally, seasoned product specialists conduct training sessions for trainers and end-users to ensure smooth operation and effective troubleshooting of the Phyzii Platform. Furthermore, clients benefit from lifelong support for any issues or requests through email or phone, ensuring their operations run smoothly and efficiently. This commitment to customer service solidifies Phyzii's reputation in the industry.

As the landscape of health care evolves, the question remains: will you play a pivotal role in shaping it, or will you merely be a subject of it? d2i provides exceptional health care analytics by consolidating, harmonizing, and enhancing data from diverse sources, ultimately delivering actionable insights that enhance emergency department (ED) performance. We serve numerous major EDs across the United States through a cloud-based solution that integrates clinical, quality, financial, and operational aspects. Our analytical tool incorporates best practices derived from insights gathered from over 9 million ED visits. It demands minimal initial investment and requires no additional infrastructure, allowing for swift implementation within weeks. Furthermore, d2i extends its offerings beyond just the application; we provide analytical services that leverage our vast industry expertise and in-depth understanding to help our partners proactively identify and seize opportunities for continuous improvement, ensuring they remain at the forefront of health care advancements. This commitment to innovation enables our clients to not only navigate changes but to thrive in an increasingly complex health care environment.

Enhance the capabilities of your agency and sales force by providing immediate access to market intelligence and sales data. Focus on referral sources that align with their patient demographics and discharge trends, integrating them into your sales pipeline for better tracking. Pay attention to the clinical classifications of patients along with their discharge behaviors to effectively build your network. Assess your agency's performance by analyzing readmission statistics, diagnostic metrics, and payer distribution. Improve your sales strategy and increase conversion rates through tailored dashboards and reports for both individual representatives and teams. Cultivate referrals and foster stronger connections through comprehensive customer profiles, accessible from any mobile device, alongside guided talking points. Equip hospice sales teams with essential data and predictive clinical indicators to facilitate timely care for more hospice patients. Investigate, analyze, and benchmark the demographics and treatment histories of hospice patients to ensure they recognize the advantages of hospice care, thereby enhancing overall service delivery and patient outcomes. By leveraging these insights, your agency can strategically position itself to meet the growing demands of hospice care effectively.

The hospital management solution, which encompasses multiple establishments and activities (MCO, SSR, PSY, HAD), serves as a robust foundation for a comprehensive and integrated information system tailored for healthcare facilities. It is divided into various business modules to cater to the unique requirements of individual health institutions. The hospital manager effectively addresses the organizational and strategic challenges faced by all healthcare entities, facilitating the pooling of resources and structures for managing multi-establishment operations, population health, and repositories of best practices. Additionally, it promotes efficient information exchange between hospitals, outpatient facilities, and community healthcare services. The solution ensures quality and timely support through a detailed general medical summary that is both consolidated and applicable across multiple institutions. Furthermore, it includes tools for ongoing monitoring and assessment of availability rates via monthly reports, alongside measurements of application response times, thereby enhancing overall operational efficiency. This comprehensive approach ultimately aims to improve patient care and streamline healthcare processes across the board.

Address the complexities of value-based care regardless of your existing EHR system. Gain a comprehensive understanding of your patient demographics through consolidated data from various sources, presented in an intuitive visual format. Leverage data-driven insights to enhance the management of chronic diseases and facilitate smoother transitions in care, while also working to prevent illnesses, reduce costs, and enhance care management initiatives. Promote effective care coordination through tools designed for a proactive mindset, including a pre-visit dashboard, risk assessment capabilities, and automated monitoring of admission, discharge, and transfer activities. Activate care management strategies to broaden the reach of healthcare providers. Encourage essential patient interactions and ensure meaningful follow-up between visits. Utilize the Johns Hopkins ACG system for risk stratification to pinpoint patients most at risk for high-cost healthcare utilization. Efficiently allocate resources to areas where they are most urgently needed. Aim to elevate performance metrics related to quality care. Engage successfully in value-based payment initiatives and maximize reimbursement opportunities as you navigate this evolving landscape. By implementing these strategies, healthcare organizations can improve patient outcomes and foster a more sustainable care environment.

Enhance the connection between your team and patients throughout the entire healthcare process, starting from appointment scheduling and continuing through triage and follow-up. Health Desk elevates the patient access experience, increases revenue, and boosts utilization rates. Dive deeper into our comprehensive Solution Overview. Safety measures are integrated at every interaction point. It is essential to acknowledge the inherent risks associated with telehealth, ensuring that patients, as well as both clinical and non-clinical staff, have access to clear decision-making support before undertaking any potentially hazardous actions. Streamline patient flow and reduce repetitive tasks with our flow tools. The beautifully designed patient and staff workspaces serve as intuitive resources, facilitating the efficient and safe management of all patient requests, from scheduling and triage to referrals and beyond. Training support staff has never been easier, making it a seamless experience for everyone involved. This innovative approach not only promotes better patient outcomes but also fosters a more cohesive healthcare environment.

TikaMSL is a business analytics, CRM, and advanced analytics tool specifically designed for MSLs. It allows Medical Science Liaisons to gain deeper insights into the industry and keep informed by connecting with multiple third party sources. It allows them to be strategic in their KOL interactions and share vital information with the rest of the organization in a fully compliant way.

Welkin is crafted to enhance care coordination by ensuring that the appropriate team member addresses patient needs throughout every stage of their journey. By offering your team members smooth transitions and a tailored experience for each patient they assist, we enable a more personalized approach to care. The full automation of any program not only boosts patient engagement but also reduces the burden of tasks, allowing for a seamless transition to the next phase of care. By outlining processes and escalation protocols that are based on specific outcomes or conditions, your team can focus on what truly matters – providing quality care. It is essential to establish escalation pathways for events requiring monitoring, such as adverse incidents, out-of-range results, particular patient reactions, or insufficient engagement. Moreover, the system can automate internal notifications or initiate emails and SMS alerts to care team members in response to specific actions or inactions, as well as for upcoming or missed appointments. This comprehensive approach ensures that no critical detail is overlooked in the patient care continuum.

ActiumHealth delivers an enterprise-grade conversational AI solution purpose-built for patient access and communication. By unifying phone, SMS, chat, and email into one intelligent platform, it automates scheduling, prescription refills, billing support, and care gap closure at scale. Its AI agents are designed to converse naturally in multiple languages, with the ability to interpret medical terminology and patient urgency. Beyond automation, ActiumHealth augments staff workflows by escalating complex cases to live agents while providing AI-powered insights to guide responses. Healthcare leaders have reported transformative outcomes: a 40% reduction in operator-handled calls, 70% of calls fully managed by AI, and over $100 million in incremental revenue from targeted patient journeys. The platform also emphasizes security and compliance, adhering to HIPAA, HL7, FHIR, and HITRUST standards. With seamless EHR integration, ActiumHealth ensures patient data is accessible and secure while enabling always-available communication. By blending automation, compliance, and personalization, it enables healthcare providers to scale patient access while improving satisfaction and outcomes.

Carefully designing and continually enhancing an onboarding program is essential for the successful integration of newly added providers. Effective onboarding not only fosters long-lasting outcomes but also enhances physician satisfaction, loyalty, and retention rates. To create a streamlined onboarding experience that is tailored to your organization, consider using templates that promote consistency and cohesiveness. Implementing dashboards allows for the visualization and monitoring of all teams as they navigate through each phase of the onboarding process. Marketware’s onboarding solution facilitates easy documentation of important details, seamless communication across departments, and valuable insights to ensure adherence to timelines. Our comprehensive reporting tools offer in-depth analysis to track key performance indicators, recognize areas for improvement, and acknowledge the contributions of each team, ultimately leading to a more engaged and productive workforce. Moreover, by investing in a well-structured onboarding process, organizations can establish a strong foundation for their new providers, paving the way for long-term success.

H1 Universe is an innovative platform that leverages artificial intelligence to enhance the management of healthcare data, offering users access to the most extensive global database of healthcare providers (HCPs). By merging information from various sources, such as public, private, and proprietary databases, H1 Universe provides valuable insights that are crucial for clinical trials, medical affairs, and commercialization efforts. This powerful tool enables healthcare teams to pinpoint essential stakeholders, refine clinical research processes, and make informed decisions swiftly, ultimately boosting overall efficiency within the healthcare landscape. Furthermore, the platform not only aids in real-time decision-making but also fosters collaboration among healthcare professionals, paving the way for improved patient outcomes.

BrightInsight significantly shortens the time it takes for clients to bring their digital health solutions to market, which encompasses apps, algorithms, medical devices, connected combination products, diagnostics, and Software as a Medical Device (SaMD) across various therapeutic domains. By utilizing a pre-built and validated digital health platform that adheres to a comprehensive Quality Management System, BrightInsight eliminates the need for time-consuming and complex custom implementations while ensuring compliance with global security, privacy, and regulatory standards. For example, we assisted Roche in launching a Software as a Medical Device (SaMD) dosing calculator for hemophilia A in just six months in Europe, and we expedited a remote patient platform for a Top 10 Biopharma company from the initial project kickoff to market readiness in under a year. Our expertise lies in the development and maintenance of regulated digital health products for both the biopharma and medtech sectors, having achieved multiple successful commercial launches within the past year alone. This proficiency enables us to respond swiftly to industry demands while maintaining the highest standards of quality and compliance.

AcuityMD serves as a specialized targeting platform tailored for medical device manufacturers, automatically revealing new prospects while monitoring current users for all your offered products. Eliminate tedious manual research and data entry, and begin engaging with potential users right away. With access to pristine, current industry data and thorough targeting insights, everything you need is available in one place. You can pinpoint and assess opportunities based on factors such as volume, geographical location, medical specialty, specific products, procedures, and beyond. We customize your experience to highlight the most promising targets and users within your product range. Remember, your role extends beyond merely closing sales; it's crucial to foster enduring relationships with healthcare providers who rely on your products for patient care. AcuityMD seamlessly integrates disparate information about facilities, providers, and the products their patients require, empowering you to pose the most relevant questions from the outset. Moreover, utilizing general-purpose CRMs can become costly, particularly when dealing with intricate multi-object relationships that require more tailored solutions. This is where AcuityMD steps in, offering a cost-effective and efficient alternative designed specifically for your industry.

Ripple simplifies the connection with your workforce by providing insights into their reading preferences and effective campaign promotion strategies. Its seamless integration with SharePoint offers intuitive tools for crafting visually appealing, branded content that fosters engagement. With user-friendly workflow tools tailored to your specific needs and a convenient drag-and-drop calendar, you can effortlessly develop a precise communication strategy. Unique to Ripple, the platform delivers comprehensive insights straight from your internal hub, enabling you to analyze audience reactions and enhance your messaging using a wide range of metrics. Effortlessly incorporate SharePoint and M365 tools into your initiatives, optimizing your workflows while ensuring your audience receives rich and relevant content in every campaign. The integrated branding features allow you to create striking posts that consistently convey your message effectively. Additionally, you can organize these posts into themed campaigns and seamlessly integrate diverse content from your M365 ecosystem, enhancing the overall impact of your communications. By fully leveraging Ripple's capabilities, you can elevate your internal communication efforts to new heights.

RxPulse software can be a valuable tool for managers and sales reps in the pharmaceutical industry who want to streamline their business leads and increase their growth. RxPulse allows your sales team to easily access critical data and analytics that will help them improve their sales processes and stay ahead. RxPulse's customizable dashboard gives you a complete view of key metrics such as prescriber information and sales history, competitor products and call activity, incentive compensation details, incentives, and more. Our platform can be customized to your specifications. We also offer pre-bucketed query field fields to help you quickly locate the information you need. PDS transforms client-provided data into a user-friendly format like graphs, charts and tables. This allows your sales team to gain valuable insights, and make informed decisions. RxPulse software offers unlimited functionality and powerful tools that allow your team to answer any questions and create any report.

WelcomeHome was established with the aim of offering cutting-edge technology tailored specifically for sales and marketing experts in the senior living industry. The hallmark of the company is its unique customer relationship management (CRM) software, which is provided as a service. Our approach simplifies processes, enabling software to excel in its capabilities while allowing humans to focus on their strengths—building connections with seniors, their families, and referral sources, ultimately enhancing the overall experience for all parties involved.

ACMA Engage is an advanced Customer Relationship Management (CRM) solution crafted by the Accreditation Council for Medical Affairs (ACMA) to boost the productivity and effectiveness of Medical Affairs teams and Medical Science Liaison (MSL) professionals. This online platform ensures accessibility on various devices, allowing users to efficiently oversee interactions with Key Opinion Leaders (KOLs) and manage medical affairs functions without hassle. Created with contributions from industry specialists and insights from numerous BCMAS-certified experts, ACMA Engage boasts a comprehensive, searchable database that contains valuable information on healthcare opinion leaders connected to disease treatments and the use of pharmaceutical or biopharmaceutical products. Noteworthy features encompass management of in-person meetings with influential thought leaders, supervision of Phase IV clinical trials, a holistic view of compliant interactions, and educational alignment aimed at enhancing patient outcomes. Additionally, the platform's user-friendly interface streamlines workflows, making it an indispensable tool for professionals in the medical field.