Business Software for Zendesk

Our software for digital identity verification will help you to better understand your customers. Automate and simplify the digital identity verification of your users to ensure they are who they say they are in the most efficient manner. You can choose from a variety of validators: Facial recognition, Phone verification, Email verification, and ID document validation. We have developed a powerful set of capabilities that will provide you with a superior process for verification: - Combine our digital validaters with our team of DI specialists: Receive support from an ID team specialized to double-check failed validatons. This additional layer of security increases verification success rates. - Access to the largest fraudulent faces database of LATAM. TruFace allows users to compare photos/videos sent by their user with a database that contains more than 50k well-known fraudulent faces. - AI antifraud models: we are constantly training and improving our models to stay ahead of fraudsters.

Scrollmark incentivizes fan interaction, gathers contact information, and effortlessly delivers personalized offers directly to their inbox, fostering a devoted community. Our platform empowers brands to cultivate social networks of dedicated customers who contribute to increased sales. It identifies potential buyers on the verge of a purchase, dispatches timely coupons to encourage conversion, and follows up with cheerful reminders to enhance engagement. Through this automated approach, brands can maintain a consistent connection with their audience.

Atlas CORE is a digital commerce solution hosted in the cloud, tailored specifically for providers in the broadband sector. It facilitates the creation of branded online storefronts and optimizes sales experiences across various channels, including eCommerce, field sales, inbound customer service, and retail or kiosk setups. Service providers can efficiently handle functions such as serviceability checks, address verification, package and offer management, product listings, checkout processes, order tracking, lead generation, preorder management, scheduling installations, and following up on abandoned carts. The platform offers customizable rules that enhance user experiences based on factors like location, market conditions, network technology, and specific campaigns. Additionally, it provides analytical tools that monitor shopper behavior, evaluate sales funnels, measure conversion rates, track recurring revenue, and assess channel effectiveness through comprehensive dashboards, data exports, multivariate testing, industry benchmarks, and predictive analytics. Moreover, Atlas CORE integrates seamlessly with various billing and operational systems, payment processing gateways, GIS solutions, marketing applications, analytic services, and workforce management tools, ensuring a cohesive approach to customer acquisition and back-office operations. This integration helps broadband providers streamline their processes and improve overall efficiency in delivering services to their customers.