Business Software for Twilio

BoldDesk allows organizations to respond quickly, efficiently and in a personal manner to the customer's questions and problems, increasing customer satisfaction. BoldDesk's automation features can help organizations streamline their ticketing processes, saving time and increasing productivity. BoldDesk team collaboration solutions enable team members to work together to address client concerns. This results in faster resolution times and better outcomes. BoldDesk's dashboards and insights provide real-time information that allows organizations to better understand their support operations, identify challenges and opportunities for improvement, and identify trends. BoldDesk's ticketing and task-management capabilities help organizations manage their support operations efficiently, resulting faster resolution times and lower costs.

Pronnel brings AI-powered customer communication, sales management, and automation together in a single platform. Businesses can automate inbound and outbound calls with AI voice agents, engage customers through WhatsApp, website chat, and email, and manage every lead from first contact to conversion. The platform includes a visual sales pipeline, AI chatbot, workflow automation, appointment scheduling, campaign management, and detailed analytics. Designed for startups, growing businesses, and enterprises, Pronnel reduces manual work, speeds up response times, and improves customer engagement by combining CRM, Voice AI, and omnichannel communication into one easy-to-use solution.

MESA is an AI-driven automation platform designed to connect third-party apps and reduce manual operational work for businesses. It enables teams to automate routine workflows such as data syncing, inventory updates, and customer operations while maintaining consistency and accuracy across systems. Using configurable, AI-assisted automations, MESA adapts to existing processes and scales alongside growing operational complexity, allowing teams to focus on higher-level work instead of repetitive tasks.

Sourcetable is an AI-powered spreadsheet and data platform designed for a wide range of data-related tasks, including analyzing files, cleaning and enriching data, conducting research, creating visualizations, generating reports, and supporting business intelligence. It combines the functionality of traditional spreadsheets like Excel and Google Sheets with enhanced capabilities for data integration and analysis. Sourcetable supports standard spreadsheet formulas and functions while allowing users to connect to over 100 databases and applications, enabling real-time data centralization and analysis. The platform integrates advanced AI models to automate workflows, identify patterns, and assist with decision-making. This reduces the need for manual processes and improves efficiency in working with data. Sourcetable is suitable for building dashboards, running financial analyses, preparing data for machine learning, or organizing and analyzing information for various applications. Its combination of traditional spreadsheet features and modern data capabilities provides users with tools for efficient, data-driven problem-solving.

Solvimon replaces home-built billing code. It is one API-first system for usage metering, pricing, quote-to-cash, invoicing, payments, and revenue recognition. Send raw events (tokens, API calls, agent actions) via API or ingest them from Snowflake, BigQuery, Redshift, S3, GCS, or Azure Blob Storage. Solvimon aggregates them against meters, prices them with whatever model you sell (seats, usage, credits, commits with overages, outcome-based, or all of it on one contract), and produces the invoice. Payments run through Stripe, Adyen, or Checkout.com, so no PSP lock-in. Tooling: REST API, SDKs, frontend components, a CLI, and an MCP server for agent-driven billing operations. Sandbox available without a sales call. The team previously built billing at Adyen (€1T+ processed volume). Pricing changes ship as configuration, not as a rewrite of your invoicing pipeline.

DriveEZ is an easy-to-use and comprehensive driving school management system designed to streamline and automate driving school operations. DriveEZ helps driving schools manage their operations with ease and precision. By combining student management, financial tracking and communication tools into one comprehensive package. DriveEZ simplifies the management of driving schools and allows instructors to concentrate on what they do well - teaching safe and confident driving techniques. DriveEZ is the perfect solution for any driving school, whether you are a small independent driving teacher or a large driving school with many instructors and locations. DriveEZ gives you all the tools you need to manage your scheduling, student records and Instructors, payments and communication.

Chakra Sales CRM is a sales-oriented software tailored for small businesses to organize and streamline their sales process. Easy to set up and use, user-friendly interface to operate, workflow automation to increase efficiency and speed, and no-code configurations to customize in a self-service manner, Chakra offers ease of use, flexibility, and effective workflow automation to boost speed and productivity. Teams can instantly start by plugging in the lead generation sources, connecting their email and calling apps, creating a custom sales pipeline, and setting up reminders and automated tasks. Advanced setups like API or webhook integrations, WhatsApp Connect, calendar sync, Lead nurturing workflows, and automated assignment of leads can be easily configured by teams. With customization in layout, user access, custom reports, and notifications, Chakra gives great flexibility to teams to build a solution to suit their needs. Trusted by over 8000+ users and over 150 organizations across industries, Chakra Sales CRM helps boost revenue by managing sales, marketing, and support operations.

Verify offers 100% protection against SMS pumping fraud. Verify is an API that allows for multichannel verification of users. Fraud Guard provides protection against SMS pumping fraud. Terms and conditions apply. One turnkey API that provides a multi-channel solution for user verification. Add seamless two-factor verification to your onboarding flow and login flow using a single API. This API does the work of an OTP delivery solution. Fraud Guard has already prevented over 398,000,000* fraud attempts, saving customers over $46 million. Fraud Guard is the first to market innovation that offers 100% protection from SMS pumping fraud. Integrate a ready-to-use solution that takes care of all your connectivity needs, channels, code creation, fraud monitoring and more, using native software. Reduce fraud across all your channels with phone number validation that uses a single API endpoint to validate users, detect fraud and reduce friction.

Haletale is property management software for property managers operating portfolios of 50+ doors across single-family rentals, multi-family buildings, commercial properties, mixed-use buildings, student housing, coliving, and affordable housing. The platform automates rent collection, leases, maintenance, accounting, reporting, and tenant communication. What Haletale does: - Automated rent collection with auto-reconciliation, recurring invoices, on-time discounts, and Ontario Form N1–compliant rent increases - Lease management with custom templates, e-signatures, tenant portals, screening, and renewals - Property accounting with deposits as liabilities, tenant credits, two-way QuickBooks sync, and branded owner reports - End-to-end maintenance with vendor logins, photo uploads, and per-unit history - Integrated AI that answers plain-English portfolio questions on rent, occupancy, maintenance, and owner financials Who uses Haletale: Property managers running 50+ doors — single-family portfolios, multi-family buildings, commercial and mixed-use properties, student housing, coliving, affordable housing, and mobile home and RV park operators across Canada and the US. Why customers switch: - 24-hour setup with full migration from Buildium, DoorLoop, AppFolio, Rent Manager, or Hemlane - Real human support, not chatbots or ticket queues - White-label deployment with custom domain and branding - Rated 4.8★ on Capterra and GetApp

Upvoit is a modern Field Service Management software designed to help service businesses simplify operations, save time, and work more efficiently. From scheduling and technician dispatching to CRM, work orders, estimates, invoicing, payroll, customer communication, and real-time job tracking, Upvoit brings your essential field operations together in one platform. With Upvoit, you can: ✅ Schedule and assign jobs with ease ✅ Turn customer emails into actionable work orders ✅ Create and manage bulk jobs in minutes ✅ Monitor technicians and job progress in real time ✅ Create quotes and invoices faster ✅ Keep customers informed at every step ✅ Automate repetitive administrative tasks ✅ Get actionable reports and insights to make better decisions Upvoit helps field service teams reduce manual work, stay organized, improve productivity, and deliver better customer experiences while growing their business. Book a demo today and see how Upvoit can simplify your field service operations.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

eWaiverPro is a USA based digital waiver and liability consent forms provider for nearly any business. Native integrations with Bookeo, Mailchimp, and more than 7,000 other applications via Zapier; including over 300 reservation and booking platforms. Save on ink and paper, cut costs, streamline your business while enhancing customer service by replacing outdated paper liability waivers and consent forms with our secure, affordable, AI powered easy to use digital waivers. • Lifetime data storage • Scan and Sign QR Codes • Photo and ID Uploads • Integrated Appointments Module • Email & SMS Notifications • Universal Waiver Kiosk • Powerful Dashboard • Send Waivers via Email, SMS, WhatsApp or Facebook Messenger • Unlimited staff accounts • Unlimited waiver templates • Unlimited participant & minor questions • Data & PDF Export All features are included with all plans. Prices from $15 per month. Annual plans pool waivers into 1 bucket + 2 months free

Supaboard is an innovative business intelligence solution that leverages artificial intelligence to empower users to analyze their data and craft real-time dashboards simply by posing questions in everyday language. It allows for seamless one-click integration with more than 60 different data sources such as MySQL, PostgreSQL, Google Analytics, Shopify, Salesforce, and Notion, enabling users to harmonize their data effortlessly without complicated configurations. With pre-trained AI analysts tailored to specific industries, the platform automatically generates SQL and NoSQL queries, delivering quick insights through visual formats like charts, tables, and summaries. Users can easily create and customize dashboards by pinning their inquiries and adjusting the information presented according to various audience needs through filtered views. Supaboard prioritizes data security by only connecting with read-only permissions, retaining only schema metadata, and utilizing detailed access controls to safeguard information. Built with user-friendliness in mind, it significantly reduces operational complexity, allowing businesses to make informed decisions up to ten times faster, all without the necessity for coding skills or advanced data knowledge. Furthermore, this platform empowers teams to become more agile in their data-driven strategies, ultimately enhancing overall business performance.

Trylli AI is a next-generation AI voice calling system that replaces traditional telecalling with intelligent, human-like agents. It enables businesses to run inbound and outbound calls at scale for sales, customer support, reminders, collections, HR interviews, and renewals. Agents can be created using ready templates, chat-based setup, or advanced workflows, with flexible deployment across single or multiple numbers, shared or isolated memory, and even a Super Agent that switches context between multiple agents. The platform integrates a knowledge base to deliver domain-specific responses, supporting raw data, FAQs, and prompts that define how agents behave. It offers multilingual support (English and Hindi to start), customizable voice options, call transfer, voicemail, and context-aware interactions. Batch calling allows automated campaigns for lead generation, renewals, recovery, verification, and feedback, with built-in tools to handle duplicates and track outcomes. Every interaction is logged with recordings, analytics, and detailed reporting. Powered by advanced AI models (Llama 3, Mistral, Kyutai TTS/STT) and a robust stack (Postgres, MongoDB, Redis, Neo4J), Trylli AI integrates with Twilio, Exotel, Slack, Jira, and CRMs through APIs and SDKs. In short, Trylli AI delivers scalable, multilingual, and context-aware AI telecallers that work 24/7, handle thousands of calls simultaneously, and offer businesses an efficient, modern alternative to traditional telecalling.

Call Optix is an innovative platform that utilizes AI for sales intelligence and voice analytics, turning customer interactions into actionable revenue insights. It provides automatic transcription and analysis of each call, incorporating sentiment analysis and dynamic tagging to uncover trends and identify upselling possibilities. Additionally, the AI is capable of extracting tailored fields pertinent to your business, such as check-in dates, policy numbers, and vehicle preferences. Performance scorecards for agents evaluate call quality and efficiency, offering managers insightful visibility regarding both strengths and areas needing improvement for focused coaching. The Business Intelligence Dashboard functions as an up-to-the-minute command center, displaying call metrics, talk time, and revenue statistics, while the visual Sales Board and Pipeline Funnel facilitate the tracking of deals through customizable stages, complete with win/loss ratios and conversion information. By streamlining the entire process from lead acquisition to deal management while maintaining a comprehensive activity history, Call Optix integrates conversation intelligence and CRM into a single platform, supported by AI agents that manage bookings, qualify leads, and conduct follow-ups effectively. This cohesive approach not only enhances operational efficiency but also empowers teams to make informed decisions that drive sales growth.

EBoo is a cutting-edge real-time AI voice platform that empowers businesses to create, implement, and oversee intelligent voice agents tailored for customer support, sales, and various operational applications. This innovative platform streamlines voice interactions by managing tasks like handling inbound customer inquiries, executing outbound follow-ups, qualifying leads, scheduling appointments, and conducting routine operational calls with conversations that feel remarkably human-like. Moreover, EBoo provides teams with the flexibility to design and modify AI voice agents to align with their unique workflows and business requirements. Its seamless integration with existing systems and tools facilitates efficient data exchange and automates actions during live interactions. Additionally, the platform is engineered for scalability, guaranteeing dependable performance, even under high call volumes, which is essential for businesses aiming to enhance their customer experience. The versatility and reliability of EBoo make it a valuable asset for any organization looking to leverage AI technology in voice communications.

LEAP360 is a versatile, AI-driven platform that consolidates a wide array of functionalities, featuring tools for Online Bookings, Website Creation, Point of Sale Systems, Email, SMS, and Voice Campaigns, Social Media Management, Gift Card services, Membership options, e-commerce capabilities, and much more, making it a complete solution for various business needs. This all-inclusive platform empowers businesses to streamline their operations and enhance customer engagement effectively.

Cleomitra is an innovative platform that leverages AI to enhance CRM and business automation, enabling companies to effectively oversee leads, automate communication via WhatsApp, monitor sales, and elevate customer engagement through a single, user-friendly interface. By integrating features such as CRM functionalities, WhatsApp automation, AI-driven workflows, lead oversight, sales tracking, marketing automation, invoicing, and customer communication tools, Cleomitra significantly optimizes everyday business processes. This platform empowers organizations to minimize repetitive tasks, enhance response efficiency, boost lead conversion rates, and cultivate customer relationships in a more streamlined manner. Cleomitra is particularly advantageous for a range of sectors, including service industries, retail, healthcare, salons, agencies, and any expanding business aiming to heighten productivity through automation and digital innovation. In today's fast-paced business environment, adopting such a comprehensive solution can be a game changer for companies striving to stay competitive.

Topline is a cloud-based AI growth platform built specifically for high-trust service companies looking to streamline operations, automate revenue workflows, and improve client acquisition through a combination of AI technology and human expertise. The platform centralizes sales, marketing, communication, analytics, booking campaigns, CRM functionality, website management, and integrations into a single operating system designed to reduce operational complexity and fragmented tool stacks. Topline’s AI agents automate key business functions including customer support, lead qualification, outreach, campaign management, forecasting, and performance analysis while adapting to the unique workflows and priorities of each business. Businesses can deploy specialized AI agents such as Front Desk Agents for customer communication, Outreach Agents for personalized lead engagement, Marketing Agents for campaign optimization, and Insights Agents for forecasting and business intelligence. The platform helps organizations improve response times, automate repetitive tasks, personalize customer experiences, and generate more consistent revenue opportunities without requiring extensive manual management. Topline also combines AI capabilities with expert-led implementation and support services, helping businesses deploy automation confidently while maintaining operational oversight and service quality. Integrated analytics and reporting tools provide organizations with actionable performance insights while consolidating data from multiple systems into one centralized platform. The system is designed to support service-based businesses that want to reduce reliance on disconnected software tools, agencies, and inefficient workflows while improving operational clarity and scalability.

FieldLine offers a specialized call tracking and lead capture solution designed specifically for home service providers in sectors like HVAC, plumbing, roofing, and electrical work. By assigning a unique phone number to each marketing channel, users can easily identify which sources are generating calls; all conversations are recorded, transcribed, and summarized using AI technology. Furthermore, each call is converted into an automatic lead card, streamlining the process for operators. With a straightforward setup that takes just two minutes, there's no need for additional CRM software or apps, making it incredibly user-friendly. This system not only enhances efficiency but also helps service providers better manage their leads and communications.

AI can reason, but real work often stops at a login, unsupported interface, paid service, missing software, or decision that needs a person. Solid gives that missing layer a name: the operating system for always-on AI agents. Its persistent AI agent runtime keeps approved context and work moving after the chat closes. Subject to permissions and system policies, a Solid-powered agent can use APIs and MCP connections, operate browsers, desktops, phones, and software interfaces, or write and test code to create the missing path. Solid can coordinate models and tools, recover where the workflow permits, check completion, and route sensitive or out-of-policy actions through human-in-the-loop approvals. Supported computers, approved identities and accounts, credentials, phone numbers, cloud resources, and paid services remain subject to customer permissions, budgets, policies, and availability. Developers can use Solid's API to place an agent inside their own product.

A service writer hands Daedalus a rough note — "stalls at idle, new coil and plugs, 1.2 hr" — and gets back a structured draft: the symptom filed as the write-up, the parts and labor as priced estimate lines costed at the shop's own labour rate. Nothing is committed until a person approves it. Around that sits a full shop-management system for independent auto repair: repair orders, estimates, customer approvals, invoicing, payments and scheduling on one record. The same assistant answers questions against the shop's own data — pull a vehicle's history, check the day's schedule, update an order. Vehicle owners get a portal under the shop's branding — at a permanent address, so it is one link to keep — to follow the job, approve work and pay. They can ask it questions rather than phoning in, and it hands off to a person when it can't answer. Shop data exports in full at any time.

Una is a customer relationship management tool specifically designed for professional matchmakers, centralizing each client's profile, preferences, communications, tasks, and history into one convenient platform. This integration streamlines information that would typically be scattered across various sources like email, WhatsApp, spreadsheets, and notes. With just one click, matchmakers can effortlessly identify potential matches not only among their clients but also within their leads and the clients and leads of fellow matchmakers they team up with. Una presents a comprehensive timeline of each client's journey, consolidating every interaction — from introductions and follow-ups to feedback requests sent via WhatsApp, SMS, and email — into one accessible location. Any commitment made by a matchmaker, whether it's an introduction by a certain date, feedback following a date, or a promised follow-up, can be designated as a promise. This unique feature emphasizes client trust, as Una ensures these promises remain visible, monitors their fulfillment, and brings them to attention before they are overlooked. Furthermore, Una is equipped with additional functionalities such as customizable funnels, intake forms, package management, and automated workflows, enhancing the overall efficiency of the matchmaking process. This makes it an invaluable resource for matchmakers aiming to provide exceptional service and maintain strong client relationships.

Taskrol is a comprehensive CRM and field service management solution designed for appliance repair businesses, catering to the needs of owners, dispatchers, and technicians alike. It enables efficient management of customers, job assignments, scheduling, estimates, invoices, payments, and technician workflows through both web and mobile applications. The platform features a calendar that allows teams to easily view their assigned and unassigned tasks, allocate technicians accordingly, and set aside time for breaks or other commitments. Additionally, Taskrol facilitates diagnostic authorization before any work commences, ensuring that diagnostic fees and customer confirmations are linked to the job and reflected on the invoice. Payroll calculations for technicians can be based on either an hourly wage or a share of the job's profit margin, providing flexibility in compensation methods. Moreover, a complimentary Solo plan is offered for individual operators, while more robust paid plans are available for expanding service teams, making it accessible for businesses of all sizes. This adaptability ensures that Taskrol can grow alongside a service team’s evolving needs.

Targenix replaces the stack of paid tools a Facebook and Instagram advertiser usually pays for with one free AI platform, from the ad click to the sale. Its AI sales agent works 24/7 in Instagram Direct, Messenger and under ads, answering from the company's own texts, site pages and catalog, asking for the phone number and creating the lead. A visual automation canvas (9 triggers, 17 step types, 10 templates) handles comment and DM scenarios without code. Landing pages come from 200+ templates or custom code, on your own domain, with Pixel and Conversions API. Leads reach 100+ apps — CRMs, Telegram, Google Sheets, email and CPA networks — in under a second, with automatic retries. Analytics tracks spend, profit and ROAS per campaign, CPL Guard stops expensive campaigns, and Telegram brings alerts and a daily profit report. Interface in Uzbek, Russian and English.