Business Software for Segment

Develop immersive branded digital experiences that captivate and engage customers, employees, and partners alike. By modeling intricate process workflows or utilizing established top-tier process templates, you can automate various tasks or entire customer journeys, ultimately leading to reduced costs. Integrating seamlessly with core systems and third-party technologies enables a cohesive experience for customers while streamlining process automation in conjunction with your existing infrastructure. We provide all the essential elements required to craft a smooth, end-to-end customer journey, encompassing both front-end interactions and back-end automation. Our goal is to deliver all-encompassing digital experiences that ensure customers receive the same level of service through digital platforms as they would through personal interactions. Liberate expertly integrates various technologies into fully automated journeys, empowering your workforce and saving valuable time and resources along the way. Furthermore, Liberate’s platform is designed to enhance your current tech stack without necessitating any major overhauls. With this approach, businesses can focus on innovation without disruption.

Enhance your learning experience through immediate copy optimization, version control, and effortless experimentation without coding. Refine every aspect of your product copy, including email subject lines and preheaders, to boost open rates with highly personalized subjects while minimizing costs through concise snippets that are mobile-friendly. Capture attention with stylish push notifications on the lock screen and elevate your visibility in search results by utilizing the latest keywords. Effortlessly create and modify copy variations, initiating tests with a single click and no need for redeployments. Seamlessly incorporate your content into AB personalized frameworks, allowing real-time adjustments tailored to users, while obtaining an objective evaluation of all generated copies to refine future iterations based on experimental findings. Safeguarding your brand identity is our top priority; we initiate our algorithm with your unique brand voice and style during a one-time setup. Additionally, you retain the choice to review every piece of content presented to users before it undergoes the optimization process, ensuring complete control over your messaging strategy. With these tools at your disposal, you can confidently engage your audience and refine your communication.

Empower growth and marketing teams to enhance engagement and conversion rates tenfold, all without the need for data or engineering personnel. Elevate your application with an AI-driven personalized user interface that integrates flawlessly with your existing data architecture for a customized experience. By strategically optimizing the onboarding process, we can significantly boost user activation rates. Taking into account factors such as user roles, company types, and specific intents allows us to craft bespoke quick-start guides and tours. Additionally, enabling users to personalize menu or shopping items according to their preferences and behaviors fosters a more engaging browsing experience. Utilizing insights derived from purchase history, browsing habits, and demographic information allows us to provide tailored promotions and discounts that truly resonate with individual users. Our analytical frameworks identify common characteristics among less active users, creating thousands of segments aimed at re-engagement. Moreover, we can efficiently identify successful variants from millions of options, enhancing the user journey at every touchpoint while ensuring that every interaction is optimized for maximum impact. This tailored approach not only boosts user satisfaction but also drives long-term loyalty.

Kertos revolutionizes the way data protection translates into compliance. Meeting legal obligations and automating compliance workflows has never been simpler. We empower organizations to achieve comprehensive compliance, allowing you to concentrate on your core business activities. Our no-code platform and unique REST API facilitate the seamless integration of both internal and external data sources, including your proprietary databases, SaaS applications, and third-party services. With our discovery feature, you receive immediate compliance insights and automated categorization of data processes that easily fit into essential documents such as RoPA, TIA, DPIA, and TOMs. By using Kertos, you can enhance your compliance initiatives, ensure ongoing audit readiness, and access daily insights into data protection while utilizing our dashboard for predictive analytics and effective risk management. Uncover your data framework, fulfill regulatory requirements, automate your privacy tasks, and simplify reporting for maximum efficiency. Ultimately, Kertos empowers you to manage compliance effortlessly and stay ahead in a rapidly evolving regulatory landscape.

Select either an inbound assistant that responds to events, such as new lead submissions, or an outbound assistant that operates on a predetermined schedule. Integrate your assistant with our various tools and specify the features you want. Your AI phone assistant will be ready to make and receive calls in no time. You can create as many assistants as you wish, easily implementing your workflows and having everything set up in under two minutes. Each phone agent comes equipped with a customized knowledge base and tools specifically designed to meet your individual requirements. Say goodbye to lengthy training periods for representatives. Enjoy the flexibility of complete customization, from choosing different voices and defining prompts to selecting specific language models. Our phone agents are operational 24/7/365, efficiently managing both incoming and outgoing calls. Callers also have the option to request a transfer to a human representative at any point during their conversation. Additionally, every call is recorded by default (unless you choose otherwise), enabling you to revisit and assess any interaction at your convenience. This ensures that you maintain a high standard of service and customer satisfaction.

Experience the quickest route to tailored recommendations and search functionalities. Boost user engagement, conversion rates, and overall revenue with a versatile system that adjusts in real time to meet your needs. Our platform assists users in locating exactly what they desire by highlighting products or content that align most closely with their interests. We also prioritize your business goals, ensuring that every aspect of your platform or marketplace is optimized equitably. At its core, Shaped features a four-stage, real-time recommendation engine equipped with the necessary data and machine-learning infrastructure to analyze your data and effectively cater to your discovery requirements on a large scale. Integration with your current data sources is seamless and quick, allowing for the ingestion and re-ranking of information in real time based on user behavior. You can also enhance large language models and neural ranking systems to achieve cutting-edge performance. Furthermore, our platform enables you to create and experiment with various ranking and retrieval components tailored to any specific application. This flexibility and capability ensure that users receive the most relevant results for their inquiries.

Skalin empowers B2B SaaS businesses to enhance their customer onboarding, engagement, and growth through a comprehensive 360° perspective, utilizing AI-driven Health Scores and robust automation features. By seamlessly integrating with the existing tools you already use, such as your SaaS platform, CRM, and workspaces, Skalin effortlessly retrieves customer data. This allows you to quickly assess customer health, track product usage, monitor emails, handle support inquiries, review meetings, and evaluate revenue all in one place. Our self-learning algorithms diligently analyze your customer data, automatically identifying potential risks without any manual intervention. Move away from the outdated "if-then" logic of previous systems, as our integrated AI begins working for you from the moment you start, requiring no setup. You can easily spot customers who need assistance, reducing the time spent on uncertainty and increasing the time available for customer support. With customizable templates at your disposal, you can adapt workflows to fit your needs, preventing team members from duplicating effort while ensuring that necessary tasks are managed and executed on schedule. This streamlined approach not only enhances efficiency but also significantly improves customer satisfaction and retention.

Engage your audience on any platform with content generated by AI throughout the entire buyer journey. Monitor each individual's interactions and keep your sales team informed. Seamlessly connect your audience engagement tools, CRM, CSV files, or access our extensive database to initiate customized campaigns directed at specific individuals, accounts, industries, and personas effortlessly. Craft experiences that truly resonate with your chosen audience, ensuring your messages reach the right contacts at the most opportune moments across all advertising and email channels. Maintain a comprehensive overview of buyer interactions across various platforms and notify sales when pivotal decision-makers are primed for engagement or purchase. Our sophisticated analytics combined with CRM integration enhances your decision-making processes and boosts conversion rates. With our unique fingerprint technology, you can simultaneously monitor contacts across advertisements, websites, and landing pages while safeguarding user privacy, thus offering unmatched levels of personalization. This innovative approach empowers you to build lasting relationships with your audience by delivering relevant content precisely when they need it.

Discover the data tool you'll adore, backed by a dedicated team of experts ready to assist you from the outset. Shift your focus from data engineering to simply managing the data itself. Seamlessly connect, investigate, and visualize data from over 150 SaaS platforms without the need for engineering skills or SQL knowledge. If a tool has an API, we promise to create a custom connector for you within 48 hours at no cost, or your money back. Our filters enable your team to explore data with ease, and we offer an extensive range of visualization options along with vibrant color themes that enhance your charts. Familiar with Excel shortcuts? You can navigate effortlessly with powerful pivot tables, and our formulas easily translate to SQL for your convenience. Set up alerts to stay updated on sign-ups, sales, and reactivations in real-time. Our skilled analysts are available to construct intricate models and dashboards tailored to your needs. With a top-tier backend that professionals trust, this tool can effortlessly scale to handle billions of rows. It integrates seamlessly with all your applications, allowing you to trace data from the visualizations back to the original tables. Additionally, you can share your creations with partners while ensuring your data remains secure and protected. Enjoy the freedom of data management without the complexities of engineering.

Streamline and oversee data flows throughout your organization. This approach enhances processes by linking essential applications, automating various tasks, and revealing valuable insights. Eliminate data silos with Attlaz, enabling the transformation of unstructured information into a cohesive and all-encompassing view of your business data. With Attlaz, you can also automate intricate manual workflows effortlessly. Our adaptive decision-making engines empower your team with essential tools for quicker and more insightful decision-making. Minimize the time and resources needed for data collection, formatting, and analysis, ensuring that both customers and internal teams receive high-quality information. Anticipating future trends allows for better planning and preparation, shifting your focus from a reactive stance to a proactive strategy. By decreasing the frequency of errors associated with manual data entry, your conclusions become more accurate. Moreover, develop a seamless omnichannel e-commerce experience through optimal software integrations, ultimately enhancing customer engagement and satisfaction.

Consolidate all your customer information from various technology platforms to gain a comprehensive understanding of essential metrics for each client, such as risk indicators, churn probabilities, and usage patterns. By integrating your data, you can develop a holistic view of your customers' well-being and emerging trends. Leverage the insights provided by Churned to adopt a proactive strategy against churn, identifying the necessary steps to retain customers. Utilize AI-generated health scores, pinpoint key factors contributing to churn, and determine the most effective next actions. Receive automated notifications when a customer is at risk or when new opportunities present themselves. The results are presented clearly, tailored to different customer segments, allowing for targeted engagement. Ensure that you are prepared to interact with customers showing signs of deteriorating health and seize growth opportunities with your most valuable clients. Enhance the expansion of your business through Churned’s automated recommendations for the next best product and tailored communication channels for each customer. This comprehensive approach not only aids in customer retention but also maximizes potential revenue growth across your entire client portfolio.

Adaptive is a robust data security platform aimed at safeguarding sensitive data from exposure across both human and automated entities. It features a secure control plane that allows for the protection and access of data, utilizing an agentless architecture that does not demand any network reconfiguration, making it suitable for deployment in both cloud environments and on-premises settings. This platform empowers organizations to grant privileged access to their data sources without the need to share actual credentials, thereby significantly bolstering their security stance. Additionally, it supports just-in-time access to an array of data sources such as databases, cloud infrastructure, data warehouses, and web services. Furthermore, Adaptive streamlines non-human data access by linking third-party tools or ETL pipelines through a unified interface, while ensuring data source credentials remain secure. To further reduce the risk of data exposure, the platform incorporates data masking and tokenization techniques for users with non-privileged access, all while maintaining existing access workflows. Moreover, it ensures thorough audibility by providing identity-based audit trails that cover all resources, enhancing accountability and oversight in data management practices. This combination of features positions Adaptive as a leader in the realm of data security solutions.

Refold.ai is a full-stack AI integration platform that solves enterprise integration challenges by automating workflow creation, data mapping, and testing across hybrid environments. It enables software teams to build complex multi-step workflows and manage legacy systems such as SAP, Oracle Fusion, and Workday Finance with ease. Its unique memory graph technology anticipates API version conflicts and endpoint failures while offering real-time adaptation and self-healing workflows. Refold’s marketplace supports instant integration with 100+ enterprise applications, complemented by seamless authentication, audit trails, and observability features. The platform can be deployed on cloud, self-hosted, or within customer environments, supporting major cloud providers and air-gapped networks. Refold accelerates integration delivery, helping teams reduce delays, improve scalability, and win enterprise deals faster. Use cases include solution engineering to build demos, professional services to speed delivery, product teams to embed integrations, and AI teams powering internal agents. With certifications like SOC 2, ISO 27001, GDPR, and HIPAA compliance, Refold ensures enterprise-grade security.

Sym is a user-friendly platform designed to help organizations implement just-in-time access controls, thereby bolstering security without compromising operational effectiveness. It automates the process of granting and revoking temporary access to production environments, which significantly mitigates the dangers linked to excessive credential allocation. With its low-code software development kit, teams can create tailored authorization workflows that effortlessly integrate with platforms like Slack, streamlining the approval process. The centralized governance features of Sym ensure that every access request and approval is meticulously logged, aiding in compliance with regulations such as SOC 2. Additionally, its integrations with services like AWS Identity Center and Datadog amplify its ability to oversee access across diverse infrastructures. By utilizing Sym, organizations can enable their teams to operate swiftly while still adhering to stringent security protocols. This dual focus on agility and safety makes Sym an essential tool in today’s fast-paced digital landscape.

Cust is an innovative platform that utilizes artificial intelligence to significantly boost the productivity and performance of Customer Success Managers (CSMs) by streamlining various responsibilities and facilitating tailored customer interactions. Through the use of AI agents, the platform conducts customer research, suggests optimal next steps, executes those actions with a single click, derives insights from conversations, rectifies contact information, and automates data entry processes. This methodology empowers CSMs to deliver personalized experiences to a broader range of clients, including those smaller accounts that typically receive less focus. Unlike conventional email automation tactics that often lead to minimal engagement—where generic mass emails garner response rates of under 1% and struggle with managing replies—Cust fosters individualized, one-on-one dialogues that achieve around 30% reply rates while automatically handling incoming responses. By bridging the gap between clients and CSMs, Cust transforms customer relationships, allowing for a deeper and more meaningful connection.

Questera serves as a dynamic customer engagement platform designed for growth and lifecycle teams to both formulate and implement strategies with unprecedented speed. It empowers users to either design custom AI agents tailored to their needs or take advantage of readily available pre-configured agents for seamless personalization, automatic segmentation, journey automation, and hands-free campaign management, all of which provide boundless scalability. The platform simplifies the creation of AI agents into a straightforward four-step process: first, users define the agent by inputting essential details like its name and image; next, they specify core instructions that outline the agent's goals, rules, and operating parameters; third, they select from over 75 integrations to enable abilities such as email automation, segmentation, and retargeting; and lastly, they can test and launch the agent while receiving real-time feedback on its performance. For those looking for a quicker start, Questera offers a range of pre-configured agents, including Sara, the intelligent ads retargeting agent, which specializes in generating personalized advertisements aimed at re-engaging past visitors and executing effective retargeting campaigns. This flexibility allows businesses to adapt their engagement strategies swiftly and efficiently, ensuring they can meet the evolving demands of their customers.

Nudge is a user-friendly gamification platform designed for consumer businesses to seamlessly incorporate interactive, game-inspired features into their applications in just a matter of minutes. The platform boasts an easy-to-navigate dashboard that allows for rapid setup and personalization of campaigns, empowering companies to add engaging components such as points, badges, leaderboards, and challenges, all aimed at boosting user involvement and loyalty. Furthermore, Nudge facilitates the development of multi-tiered loyalty programs, providing various rewards like scratch cards, coupons, and coins to motivate users upon completing tasks. The comprehensive analytics dashboard delivers critical insights into user actions, engagement levels, and retention rates, enabling organizations to evaluate the impact of their gamification efforts and make informed, data-driven choices. In addition to these features, Nudge enhances the overall user journey through personalized onboarding experiences, in-app nudges, and interactive guides, ensuring users remain engaged and informed throughout their interaction with the platform. This comprehensive approach to gamification not only increases user satisfaction but also drives higher rates of user retention over time.

Dropbox Dash is an innovative content management and universal search platform powered by AI, aimed at enhancing productivity by integrating all your tools, content, and applications within a cohesive interface. By utilizing this platform, users can effortlessly discover, categorize, and share information across a multitude of platforms. With the ability to swiftly find files, emails, calendar events, and tasks from all linked applications using natural language queries, the process becomes significantly more efficient. Users receive succinct, AI-generated answers to their inquiries, allowing them to access the required information without the hassle of sifting through numerous documents. The platform also allows for the creation of intelligent collections of related content, simplifying the organization and sharing of resources among colleagues, clients, and vendors alike. Moreover, it features a centralized dashboard that highlights recent activities, upcoming meetings, and tailored shortcuts, thereby optimizing daily workflows. Additionally, users can oversee and manage permissions across various cloud applications from one unified interface, ensuring that sensitive data remains protected and accessible only to authorized personnel. This comprehensive approach not only enhances productivity but also fosters better collaboration and communication within teams.

Magellan AI serves as a comprehensive platform for podcast advertising intelligence, facilitating media planning and measurement. It boasts the largest database of podcast advertising data globally, encompassing more than 50,000 podcasts. Advertisers and agency media buyers depend on Magellan AI's platform to effectively uncover, engage with, and assess the performance of various podcasts, streaming audio, and YouTube content. Publishers place their trust in Magellan AI to enhance ad sales through insightful intelligence and performance evaluation, promote content acquisition, and optimize ad operations. The platform's dashboard offers essential metrics from podcast growth campaigns, including downloads, unique listeners, and listener conversion rates. For the first time, podcast marketers can differentiate between one-time and repeat listeners using Magellan AI's tools. In addition, customers benefit from dedicated measurement success managers who oversee the setup and address any issues that arise during new campaign launches. This hands-on support ensures that users maximize their advertising potential and improve overall campaign effectiveness.

Genway AI is an innovative user research platform powered by artificial intelligence, aimed at empowering teams to establish their research objectives, conduct interviews in a conversational manner, and extract profound insights from their customers, all within a cohesive workflow. Users begin by articulating their research goals, after which Genway's digital interviewer takes over, autonomously scheduling and executing the interviews. Upon completion of these interviews, the platform offers real-time summaries, automatic tagging, theme identification, emotion and facial expression analysis, as well as quantitative metrics to aid in interpreting the collected data. This versatile tool is invaluable for conducting contextual and usability studies, including prototype testing, churn analysis, and gathering post-launch feedback, enabling researchers to efficiently collect qualitative “thick data” at scale and seamlessly integrate the results into their ongoing workflows. Furthermore, Genway prioritizes user privacy and is fully equipped for enterprise use, boasting certifications that adhere to GDPR, SOC 2, HIPAA, and CCPA compliance standards, thereby ensuring that sensitive information is handled with the utmost care. As a comprehensive solution, Genway AI not only enhances research efficiency but also empowers teams to make data-driven decisions with confidence.

Bask is a comprehensive telehealth and ecommerce platform that adheres to HIPAA regulations, aimed at aiding entrepreneurs, healthcare professionals, and developers in creating and expanding direct-to-consumer digital health services. This platform boasts an intuitive drag-and-drop interface for building questionnaires and patient portals, alongside customizable no-code tools for launching services, integrated payment processing, telehealth video consultations, e-prescribing features, and pharmacy fulfillment that operates seamlessly across all 50 states, all within a single cohesive environment. Equipped with robust security measures such as strong encryption, multi-factor authentication, and detailed audit logging, Bask combines enterprise-level architecture with user-friendly accessibility for those without technical expertise. Users benefit from analytics dashboards that provide immediate insights into patient interactions, order processes, cohort behaviors, and crucial performance metrics. The platform supports a variety of business models, ranging from subscription-based services to on-demand consultations, while also offering integration capabilities with APIs and other external systems, facilitating a flexible approach to digital health service delivery. Ultimately, Bask empowers healthcare providers to deliver personalized care efficiently and effectively.

Velt is a comprehensive SDK designed for collaboration that allows developers to seamlessly integrate advanced, real-time, and asynchronous collaboration functionalities into their web applications with ease. By utilizing Velt, developers can implement contextual comments similar to those found in Figma or Google Docs, indicators for live presence, collaborative editing capabilities, “follow me” viewing options, and audio/video screen sharing huddles akin to those used in Slack or Google Meet. Furthermore, Velt features a built-in recording function, reminiscent of Loom, which captures screen, camera, or audio content, along with AI-driven transcription and automatic summarization, enabling users to provide video or voice feedback and easily navigate to specific sections later. The platform also includes various collaboration enhancements like in-app notifications, user mentions, reactions, annotation tools such as arrows and highlights, analytics dashboards for monitoring user engagement, and customizable UI components that can be styled to align with the branding of any application. Velt takes care of all the intricate details, including real-time synchronization, conflict resolution through CRDTs, offline capabilities, scalability, and the option for self-hosting, ensuring a smooth user experience. Overall, Velt significantly simplifies the integration of collaborative features, making it a powerful tool for developers looking to enhance their applications.

impact.com/advocate is a powerful loyalty and rewards platform that has revolutionized the way companies market to their customers. Some of the most innovative and fastest-growing brands in the world use impact.com/advocate to reward their customers, build loyalty communities, and accelerate revenue. Impact.com/advocate allows you to reward your customers in-app or out-of-app for any behavior. Then empower them to grow your customer base by referring others. Our rewards engine allows you to set unique conditions for earning rewards, create reward levels, and offer different rewards in order to create a custom program. Native integrations, enterprise security, fraud detection and multilingual support give you the power to grow with you.

Thought Industries is the world's most trusted B2B customer education platform. It is designed for software companies, consulting firms and associations as well as CEU providers. Thought Industries delivers engaging learning experiences to your target audience. Thought Industries is more than a learning management system. It allows organizations to create, customize, distribute, and monetize white-labeled online courses for professionals and consumers.

X-Cart, an enterprise shopping cart solution, gracefully handles large product catalogues while still keeping your shop fast. Your eSommerce website can be up and running quickly without spending a fortune. The sky is the limit for your business' growth. X-Cart was designed to meet the needs of online merchants. This will allow you to scale your business and X-Cart will not limit your growth. X-Cart's team is made up of experts in all things eCommerce. This creates the right environment for natural growth. It also frees you up to concentrate on what's most important.