Business Software for PagerDuty

Application Performance Management Get complete visibility into the health and performance of applications. Detect and resolve performance issues no matter where they occur in the entire stack. No sampling. No blindspots. Log Analytics Search and analyze event data across your applications, infrastructure, security, or business without worrying about indexing, data tiers, retention policies, or cost. Keep all log data always hot. Infrastructure Monitoring Capture metrics across your infrastructure – cloud, Kubernetes, serverless, applications or from over 400 pre-built integrations. Visualize the entire stack and troubleshoot performance issues in real-time. O11y AI Investigate and resolve incidents faster with O11y Investigator. Use natural language to explore observability data with O11y Copilot, generate Regular Expressions effortlessly with O11y Regex, and obtain precise answers with O11y GPT. Observe for Snowflake Comprehensive observability into Snowflake workloads. Optimize performance and resource utilization. Deliver secure and compliant operations.

Edge Delta is a new way to do observability. We are the only provider that processes your data as it's created and gives DevOps, platform engineers and SRE teams the freedom to route it anywhere. As a result, customers can make observability costs predictable, surface the most useful insights, and shape your data however they need. Our primary differentiator is our distributed architecture. We are the only observability provider that pushes data processing upstream to the infrastructure level, enabling users to process their logs and metrics as soon as they’re created at the source. Data processing includes: * Shaping, enriching, and filtering data * Creating log analytics * Distilling metrics libraries into the most useful data * Detecting anomalies and triggering alerts We combine our distributed approach with a column-oriented backend to help users store and analyze massive data volumes without impacting performance or cost. By using Edge Delta, customers can reduce observability costs without sacrificing visibility. Additionally, they can surface insights and trigger alerts before data leaves their environment.

Service Watch provides Digital Experience Monitoring (DEM), for apps, services, as well as the networks they depend on. IT can have complete visibility and increase employee productivity by combining passive and active monitoring in one holistic solution. You can troubleshoot network performance and detect outages.

Select the tools that best suit your needs, and we will handle everything else. Create an ideal CI/CD stack tailored to your organization's objectives without the worry of vendor lock-in. By eliminating the need for manual scripts and complex toolchain automation, your engineers can concentrate on your main business activities. Our pipeline workflows utilize a declarative approach, allowing you to prioritize essential tasks over the methods used to achieve them, covering aspects such as software builds, security assessments, unit testing, and deployment processes. With the help of Blueprints, you can troubleshoot any issues directly within Opsera, thanks to a detailed console output for each step of your pipeline's execution. Gain a holistic view of your CI/CD journey with extensive software delivery analytics, tracking metrics like Lead Time, Change Failure Rate, Deployment Frequency, and Time to Restore. Additionally, benefit from contextualized logs that facilitate quicker resolutions while enhancing auditing and compliance measures, ensuring that your operations remain efficient and transparent. This streamlined approach not only promotes better productivity but also empowers teams to innovate more freely.

Dagster is the cloud-native open-source orchestrator for the whole development lifecycle, with integrated lineage and observability, a declarative programming model, and best-in-class testability. It is the platform of choice data teams responsible for the development, production, and observation of data assets. With Dagster, you can focus on running tasks, or you can identify the key assets you need to create using a declarative approach. Embrace CI/CD best practices from the get-go: build reusable components, spot data quality issues, and flag bugs early.

Seamlessly connect applications, analyze data, and design automated processes along with impactful KPI dashboards tailored to your specifications. This user-friendly drag-and-drop platform requires no coding expertise! Begin tackling prevalent integration hurdles effectively. You can effortlessly construct your automation workflows on a unified screen, linking numerous apps without the need to write any code. Whether you want to set up straightforward one-to-one automations or intricate multi-app workflows, it can all be accomplished in just minutes. Manage and structure your data flow with advanced features like conditional logic, time delays, data formatting, filtering, function expressions, and much more. Experience the speed of building automations and integrations, utilizing a drag-and-drop interface that eliminates coding barriers. Create straightforward, multi-step, or advanced workflows, including conditional branches, parallel processes, and loops. This empowers every member of your organization to swiftly make informed, data-driven decisions that promote strategic initiatives. Plus, you have access to an extensive variety of chart types, such as line, bar, pie, area, and gauge charts, among others, to visualize your data effectively. With such flexibility, your ability to derive insights and present them dynamically becomes limitless.

Teams can focus on making on-call better with automated categorization, filtering, and analysis of incidents for free. Incident Insights calculates the number of incidents, MTTA, MTTR, and average priority level and pinpoints the top causes of incidents using machine learning to identify patterns so that users can then measure overall team health and drive continuous improvement across services, incidents, and teams. Shoreline is SOC 2 certified. Built by AWS experts, data security best practices are fully baked into the design, including end-to-end data encryption in transit and at rest. Incident Insights is a read-only tool, and can not disrupt production systems.

Dasera is a Data Security Posture Management (DSPM) solution that provides comprehensive security and governance for structured and unstructured data across cloud and on-premises environments. It uniquely monitors data-in-use, offering continuous visibility and automated remediation to prevent data breaches at every data lifecycle stage. Dasera facilitates continuous risk detection and mitigation, ensuring seamless integration and regulation compliance. With a deep understanding of data infrastructure, attributes, users, and usage, Dasera empowers organizations to pursue a secure, data-driven growth strategy, minimizing risks and maximizing value in the digital era.

BoldDesk allows organizations to respond quickly, efficiently and in a personal manner to the customer's questions and problems, increasing customer satisfaction. BoldDesk's automation features can help organizations streamline their ticketing processes, saving time and increasing productivity. BoldDesk team collaboration solutions enable team members to work together to address client concerns. This results in faster resolution times and better outcomes. BoldDesk's dashboards and insights provide real-time information that allows organizations to better understand their support operations, identify challenges and opportunities for improvement, and identify trends. BoldDesk's ticketing and task-management capabilities help organizations manage their support operations efficiently, resulting faster resolution times and lower costs.

IncidentHub monitors the public status pages of your third-party services to alert you when incidents occur.

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

Zoho RPA allows businesses to automate repetitive processes by recording and capturing user interface (UI), such as mouse clicks and keyboard inputs. Zoho RPA automatically creates workflows by recording actions performed in applications. These workflows can then be re-played for efficient replication. The tool integrates seamlessly across over 900 apps to ensure smooth end-to-end automated processes, whether cloud-based or legacy. This approach streamlines workflows, reduces errors, saves you time, and increases productivity. Zoho RPA scales with your business. It adapts to industry-specific needs, while maintaining robust security, and provides expert support. Businesses can automate processes and concentrate on more strategic initiatives.

Dash0 is an OpenTelemetry-native observability platform for developers and SRE teams. Metrics, logs, traces, and resources sit in one place, linked by OpenTelemetry semantic conventions, so you move from a slow trace to the logs around it without switching tools or rebuilding context by hand. Telemetry arrives over OTLP. There is no proprietary agent to install and nothing to re-instrument: send the OpenTelemetry data you already collect, and take it elsewhere unchanged if you ever want to. Dash0 ingests Prometheus metrics alongside OpenTelemetry, supports PromQL, and imports existing Prometheus alerting rules and Grafana dashboards. A Kubernetes operator handles collection across clusters, covering workloads, nodes, and control plane. Dashboards are built on Perses and defined as code, so they live in Git and ship through the same review process as the rest of your infrastructure. Checks and alerts are configured the same way. Heatmap drilldowns and filtering on high-cardinality attributes narrow a broad symptom down to the specific requests behind it. AI works on the data rather than in a chat window. Log AI infers severity for logs that arrive without it, extracts patterns, and groups related records, which makes unstructured output from third-party services searchable and filterable. Trace triage uses the SIFT framework to narrow a failing request toward a likely cause. Spend is visible in the product. You can see which services, attributes, and log volumes drive cost and cut them at the source, rather than reconciling a bill after the fact.

IsDown serves as a centralized platform for monitoring vendor statuses and aggregating status pages, bringing together the status of all essential business dependencies into one easy-to-use dashboard. With real-time monitoring of over 6,000 cloud and SaaS services, it delivers tailored outage alerts to a variety of communication tools, including Slack, Microsoft Teams, PagerDuty, Incident.io, Rootly, Datadog, Email, Discord, and WebHooks. Additionally, users benefit from access to historical uptime metrics and incident reports, along with options for customizable status pages that can be either public or private. The platform also extends its monitoring capabilities to encompass third-party vendors, as well as the APIs, endpoints, and SSL certificates used by your own organization, ensuring a comprehensive overview of operational health. This multifaceted approach helps businesses stay informed and prepared in the face of service disruptions.

AXYVOR is an innovative cybersecurity platform designed from the ground up to integrate exposure management, identity threat detection, adversary intelligence, attack path analysis, and risk reporting for executives into a comprehensive AI-driven system. Tailored for mid-market and enterprise security teams, AXYVOR continuously analyzes and maps attack vectors across various environments, including cloud, identity, and endpoints, while identifying and prioritizing vulnerabilities that pose significant business risks. The platform also provides an AI-generated Board Risk Index, which effectively translates complex technical data into understandable financial and operational implications for leadership and board members. AXYVOR seamlessly connects with top-tier tools such as CrowdStrike, SentinelOne, Okta, Splunk, and Microsoft Sentinel, allowing for rapid deployment within days rather than the lengthy months typical of traditional solutions, all while being more cost-effective than legacy systems. In doing so, AXYVOR empowers organizations to enhance their cybersecurity posture without the burden of excessive costs and lengthy integration processes.

Bring endpoint checks and incident communication into one hosted workspace. ZnowPulse monitors websites, APIs and servers using HTTP/S, TCP, ping, DNS, keyword and certificate checks. Its Nexus Points summarize related monitors so teams can follow the health of a service. The dashboard also supports incident handling, scheduled maintenance and configurable alert destinations. Start free with unlimited monitors checked every five minutes, a 30-day history, one user and one Nexus Point. An annual Pro subscription costs US$59.99 and enables intervals down to ten seconds, team access, public status pages, more Nexus Points, report exports and S3-compatible backups. Explore a prepared sample workspace at the product website. Monitoring intervals describe plan capabilities; they do not guarantee detection times or uptime. ZnowPulse is operated by ZnowSoft.

Managing infrastructure across different providers often means jumping between registrar, DNS, cloud and monitoring dashboards. InfraNest brings these resources together in a single platform. Users can connect their existing providers and automatically discover domains, DNS resources, cloud servers and related infrastructure without migrating services. From there, InfraNest provides centralized domain and DNS management, uptime and certificate monitoring, alerts, status pages, security insights and infrastructure automation. The platform is designed for developers, IT teams, agencies, businesses and MSPs that operate infrastructure across multiple providers while retaining the flexibility to choose the services and providers that fit their needs.

Opservo is Linux server monitoring that explains instead of graphing. A single Go binary agent (open source, Apache-2.0) pulls nothing inbound; it sends HMAC-signed heartbeats over outbound HTTPS. It auto-discovers systemd, Docker, PM2, nginx/Apache vhosts, MySQL, PostgreSQL and Redis, then reports in plain English what's wrong and which command fixes it. Remote fixes are opt-in per server, Ed25519-signed and fully audited. There's also a read-only MCP server, so Claude, Cursor or VS Code can query your fleet. Includes uptime checks, on-call and status pages. Free for 2 servers.

ClusterControl is a multi-cloud hybrid database ops orchestration platform that supports MongoDB and Elasticsearch as well as Redis, TimescaleDB and SQL Server on Linux. It also supports Galera Cluster, PostgreSQL and MySQL in cloud and on-premises environments. It can handle all aspects of the lifecycle, including deployment, failover, backup, and more. It allows organizations to implement the Sovereign DBaaS model with its full suite of databases and ops features. ClusterControl is the ideal solution for organizations who need to run large-scale, open source database operations reliably but don't want to be restricted by traditional DBaaS providers. It allows you to choose your environment, stability of licenses, and gives you DB access.

Scalyr is the log management platform and observability platform for new stack. Scalyr was designed to deal with the complexity and scale of modern cloud architectures. It allows engineers to quickly solve problems and concentrate on what they love, coding. Scalyr has made logs a benefit with 96% of searches being completed in less than one second and thousands upon thousands of active users. Scalyr's rapidly growing customer base includes NBCUniversal and Business Insider as well as Valentino, Giphy and Zalando. The company is the best-rated in its category in G2 Crowd and is a Gartner 2018 cool vendor. It was also named a 2018 Forbes Cloud 100 Rising Star. Visit us at www.scalyr.com or follow us on Twitter (@scalyr).

LogicMonitor is the leading SaaS-based, fully-automated observability platform for enterprise IT and managed service providers. Cloud-first and hybrid ready. LogicMonitor helps enterprises and managed service providers gain IT insights through comprehensive visibility into networks, cloud, applications, servers, log data and more within one unified platform. Drive collaboration and efficiency across IT and DevOps teams, in a fully secure, intelligently automated platform. By providing end-to-end observability for enterprise businesses, LogicMonitor connects coders to consumers, customer experience to the cloud, infrastructure to applications and business insights into instant actions. Maximize uptime, optimize end-user experience, predict what comes next, and keep your business fearlessly moving forward.

Workato is the operating platform for today's fast-moving businesses. It is the only AI-based middleware platform that allows both IT and business to integrate their apps and automate complex business workflows. Our mission is to help companies automate and integrate their apps and business processes at least 10x faster than traditional tools, and at a tenth the cost of traditional tools. Integration is a mission critical, neutral technology that can be used in heterogeneous IT environments. We are the only technology vendor that is supported by all three of the leading SaaS vendors: Salesforce. Workday. And ServiceNow. We are trusted by the world's most recognizable brands and the fastest-growing innovators. Customers consider us to be one of the best companies to do business.

The Circonus Platform stands out as the sole monitoring and analytics solution that can manage extraordinary data volumes, handling billions of metric streams in real time to foster essential business insights and value creation. For businesses that rely on performance, Circonus is the ideal choice. This platform simplifies the integration of any technology at any scale, offering out-of-the-box, full-stack integration through its API in just a matter of minutes. With Circonus, customers can effortlessly connect their systems and gain real-time visualization and monitoring of their data. Its innovative patented histogram technology allows for exceptional management of high sampling frequencies, capturing data at intervals as rapid as one millisecond, thereby providing users with a comprehensive and immediate view of their systems. Furthermore, the incorporation of machine learning capabilities enhances the platform by delivering predictive and highly precise insights, empowering customers with a strategic edge in maximizing business value. This unique combination of features positions Circonus as a vital asset for any organization aiming to leverage data for significant competitive advantage.

Generator Labs is a comprehensive infrastructure monitoring platform built for enterprises that require high reliability and security. It offers real-time monitoring for critical systems such as email deliverability, SSL certificates, and TLS configurations. The platform includes RBL monitoring to track IP addresses and domains against global blocklists, helping protect sender reputation. Certificate monitoring ensures that SSL/TLS certificates are valid, secure, and not nearing expiration. Generator Labs also provides TLS monitoring to maintain strong encryption standards and best practices. It supports multi-channel alerts, including email, SMS, Slack, and PagerDuty, for immediate issue detection. The platform features a complete REST API with support for multiple programming languages. Detailed reporting tools provide both live and historical insights into system performance. With global monitoring coverage, businesses can track infrastructure health from multiple regions. Overall, Generator Labs helps organizations proactively manage and secure their digital infrastructure.

Easy to set up and use, on-premises monitoring of servers and networks. View status reports, group summaries and historical stats for servers/devices. Reports can be viewed via the web interface. They can also be password-protected and sent via email. Monitor DMZs, remote offices, and other remote areas securely from a central console, without a VPN or agents on each server. PA Server Monitor is rated as the easiest product in its class by our customers. With a few mouse clicks, configure server monitoring for thousands of servers/devices. SNMP, Traps and Syslog are all available to support a variety of computing environments.