Business Software for Microsoft Teams

PresEngage is a cutting-edge platform that utilizes AI to enhance audience engagement, turning traditional presentations into dynamic and interactive sessions. By simply uploading their slides or materials, presenters enable PresEngage to quickly adapt and function as an AI co-presenter in real-time. Attendees can engage by scanning a QR code to submit questions via SMS without needing any app, ensuring they receive immediate, relevant responses grounded in the presenter’s content. The system efficiently collects inquiries, contact details, and interaction metrics, facilitating seamless follow-ups and integration with CRM systems. Additionally, the platform features intelligent prompts that stimulate participation from even the most reserved audience members, while its multilingual capabilities allow for effective communication in over 100 languages worldwide. With sophisticated analytics, presenters gain valuable insights into audience engagement, question patterns, and overall sentiment. Furthermore, PresEngage offers integration with widely-used applications such as Slack, HubSpot, and Zoom, and includes a digital wallet option that empowers presenters to distribute content and foster engagement at any moment. This level of versatility ensures that every presentation can reach its fullest potential in engaging the audience.

The phone system for customer service departments. Yodel is a receptionist who pre-qualifies inbound voice communications. It also allows call management without switching to other tools. Our battle-tested infrastructure allows you to collaborate on calls and enjoy crystal clear voice quality. Your phone system will be up and running in just minutes. No need to transfer your business phone number. Yodel integrates seamlessly with over 1000 software tools, so you can connect your phone to your existing workflows. Yodel gives you access to over 100 countries' phone numbers so you can stay in touch with your customers wherever they may be. Yodel only works with reliable local carriers to ensure the highest quality call quality. We provide reliable service uptime and a secure phone infrastructure. Modern customer service teams must provide high quality customer support and ensure customer satisfaction. Yodel takes out the pain from phone systems and delivers what's important: voice communication.

The Dynatrace software intelligence platform revolutionizes the way organizations operate by offering a unique combination of observability, automation, and intelligence all within a single framework. Say goodbye to cumbersome toolkits and embrace a unified platform that enhances automation across your dynamic multicloud environments while facilitating collaboration among various teams. This platform fosters synergy between business, development, and operations through a comprehensive array of tailored use cases centralized in one location. It enables you to effectively manage and integrate even the most intricate multicloud scenarios, boasting seamless compatibility with all leading cloud platforms and technologies. Gain an expansive understanding of your environment that encompasses metrics, logs, and traces, complemented by a detailed topological model that includes distributed tracing, code-level insights, entity relationships, and user experience data—all presented in context. By integrating Dynatrace’s open API into your current ecosystem, you can streamline automation across all aspects, from development and deployment to cloud operations and business workflows, ultimately leading to increased efficiency and innovation. This cohesive approach not only simplifies management but also drives measurable improvements in performance and responsiveness across the board.

The backbone of revenue management lies within a central nervous system that ensures no revenue signal goes unnoticed. By delivering the appropriate data to the right individuals at the precise moment and location they require it, you empower them to excel in their roles. It is crucial to stay informed about significant developments, whether it's tracking leads, closing deals, or handling cases. Provide your team with the necessary insights and direct them towards the most effective actions. Integrate your workflow with platforms you already use, such as Slack and MS Teams, allowing seamless search, access, and editing of your CRM. Understand critical metrics, monitor team activities, and step in to provide coaching as needed, while also measuring performance and assessing the impact of vital initiatives. Troops alerts you instantly about events that could significantly influence revenue, simplifying the process for teams to identify and execute the right actions promptly, regardless of the device in use, enabling peak performance. Furthermore, Troops streamlines routine tasks for customer-facing teams, allowing them to allocate more time to engage with customers and prospects, ultimately driving higher satisfaction and success through enhanced focus on relationship-building.

Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.

BrainStorm is a behavior-driven software adoption and workforce enablement platform for organizations seeking to increase the value of their AI and enterprise technology investments. Rather than focusing solely on course completion, the platform is designed to measure and reinforce changes in how employees actually use technology in their daily workflows. Its ADOPT framework organizes adoption into Awareness, Desire, Orientation, Participation, and Transformation, providing a structured path from introducing a change to making the new behavior routine. Adaptive workflows can tailor learning based on factors such as employee role, hire date, learning preferences, survey responses, email engagement, and content completion. BrainStorm can engage users through channels including email, Microsoft Teams, and its end-user portal, allowing adoption programs to reach employees within familiar environments. Organizations can use surveys, branching logic, communications, events, and personalized learning paths to continually adjust programs according to user behavior. Reporting covers software adoption, content performance, user interactions, communications, monthly active usage, and individual user performance, with drill-down and export capabilities. BrainStorm also provides content packs for technologies and topics including ChatGPT, Claude, Microsoft 365 Copilot, Google Workspace, Microsoft 365, AI productivity, AI security, and security awareness. The platform can be used by enterprises for employee adoption and change management as well as by software vendors seeking to improve customer onboarding, product adoption, retention, and education.

isLucid is a voice automation platform built for organizations that handle large volumes of phone-based interactions and want to reduce dependency on traditional call center staffing. Instead of scripted IVR systems, it uses AI-driven voice agents capable of managing real-time, multi-step conversations. The platform is used to automate repetitive call workflows such as support inquiries, appointment coordination, order status checks, lead screening, confirmations, reminders, and outbound follow-ups. Calls are processed concurrently, eliminating queues and enabling continuous availability without manual intervention. At the core of isLucid is a real-time Voice AI engine responsible for speech recognition, intent resolution, and dialogue control across multiple languages. Conversation behavior adapts based on historical interaction data rather than static scripts. Operational visibility is provided through Smart Analytics, which exposes call outcomes, structured conversation data, sentiment indicators, and performance metrics. These insights are used to refine conversation logic and improve accuracy over time. isLucid supports deployments across cloud and on-premise environments. For security-sensitive use cases, the Physical Agent Box enables fully local execution inside a customer-controlled data center with no external cloud dependency. The platform integrates with existing enterprise systems via APIs and is used in sectors such as healthcare, financial services, telecommunications, insurance, retail, real estate, and BPO operations where reliability, compliance, and scalability are critical.

XCALLY is an easy-to-use, scalable, and fast-to-implement Omnichannel Contact Center software. It provides many tools essential for your call center activities, in addition to Omnichannel modules. - IVR designer and Predictive Dialer. Scripting tool. Dashboards, Realtime panels, Analytics for administrators and supervisors. - WebRTC, Windows Softphone and Omnichannel unified Web GUI for agents. XCALLY can be integrated via API with many external products, providers, and technologies like ticketing systems, CRM, ticketing system, AI tools, bots and TTS.

Netpresenter has been a leader in emergency and employee communications for more than 25 years. Our award-winning communication platform is designed to be used by all types of workplaces and organizations. It keeps employees informed, engaged and productive while keeping them safe. We have created a platform that integrates software tools with native apps to help organizations improve employee communication and safety. This is possible by using a variety of communication tools, including a Corporate Screensaver, Digital Signage for TV screens, as well as a Mobile App for smartphones or tablets. Netpresenter is Microsoft-oriented and seamlessly integrates into popular tools like SharePoint, Teams, Power BI, and Power BI. Our platform offers powerful features like targeting, statistics and campaigns, AI content creators, attention boosters, polls notifications, interactions, acknowledgements, and notifications.

Check Point Anti-Spam & Email Security delivers extensive safeguards for messaging systems by employing a multifaceted strategy that secures email frameworks, offers precise anti-spam measures, and shields businesses from numerous threats including viruses and malware spread through email. With an impressive spam detection accuracy of 97%, it features advanced anti-spam capabilities that utilize both content analysis and IP reputation to enhance protection. Additionally, it provides antivirus solutions that leverage both zero-hour and signature-based detection methods, ensuring robust defense. The system also includes Email Intrusion Prevention System (IPS) features to guard against Denial of Service (DoS) and buffer overflow attacks. Configuring and managing this mail security solution is straightforward, requiring minimal administrative effort. Users retain comprehensive control without needing to install additional software, as the system is designed for ease of use. Real-time detection and updates ensure that organizations receive prompt defenses against emerging threats. Furthermore, it is seamlessly integrated into the Check Point Infinity Architecture, allowing users to activate anti-spam and email security on any Check Point security gateway effortlessly. This combination of features makes it an essential tool for organizations looking to enhance their email security posture.

KPI Fire helps companies organize and quantify improvement projects that support strategic objectives and key performance metrics. KPI Fire is ideal for companies driving a Continuous Improvement, Operational Excellence, Lean, Six Sigma, or Cost Savings Initiative. KPI Fire saves time and provides a simple way for companies to be accountable for investments of time and money into cost savings or improvement initiatives. KPI Fire replaces bloated & complex spreadsheets and templates and organizes your continuous improvement program in a way that you wish you had time to do yourself. Features & Use Cases: Continuous Improvement/ Cost Savings Portfolio Management. KPI Fire is an excellent solution for managing a CI program with idea solicitation, project initiation, and benefit tracking. Strategy Execution: Define the strategic initiatives and link the metrics that will be used to measure progress as well as the targets values to achieve. Idea Funnel: Potential projects are captured as Improvement Ideas and are prioritized based on effort vs impact and alignment with specified strategies.

BugHerd is recognized as the easiest visual feedback and bug tracking tool available for websites, favored by numerous outstanding teams globally for managing their online projects effectively. With BugHerd, you can effortlessly point and click to provide client feedback directly on your site, all without any restrictions on project numbers. --- 🌟BugHerd simplifies the process into three straightforward steps:🌟 1. Use the user-friendly browser extension to attach feedback directly to elements on your webpage. 2. Automatically, all feedback pins come with contextual metadata that includes details such as browser type, operating system, screen size, resolution, selector information, and much more. 3. Feedback is converted into task cards immediately, facilitating efficient workflow management. --- Say goodbye to cumbersome emails, tedious spreadsheets, and unnecessary stress. You can begin your journey in just a few minutes with a complimentary 14-day trial, ensuring a smooth transition to streamlined project management.

Talkdesk® supports customer journeys across voice and digital channels with enterprise CCaaS and Customer Experience Automation (CXA). CCaaS provides routing, workforce engagement, real-time agent guidance, collaboration, and analytics for human teams. CXA uses agentic AI to reason and act, while multi-agent orchestration coordinates work across AI agents, people, CRM, industry-specific, and back-office systems. Teams can identify automation opportunities, build agents with natural language, test them before deployment, and refine them using performance data. Talkdesk Data Cloud unifies customer, interaction, enterprise, and knowledge data so work continues with context across handoffs. Guardrails, observability, and human oversight support governed automation. Purpose-built AI, workflows, and integrations address industry requirements. CXA can work with Talkdesk CCaaS or an existing third-party contact center.

Stay Connected and Secure with RedFlag by Pocketstop RedFlag is a robust and user-friendly emergency notification system that ensures your organization stays informed and responsive during critical moments. Tailored for both small businesses and large enterprises, RedFlag’s multi-channel platform delivers timely alerts and essential information to your entire team with unmatched reliability. With RedFlag, you can keep a clear view of unfolding events, streamline response efforts, and make informed decisions that safeguard your personnel and resources. Trust RedFlag to keep your organization prepared and protected in any emergency.

Ziflow helps creative teams deliver exceptional work. Our creative collaboration platform streamlines feedback on any creative asset from concept to delivery. Go from version 1 to version approved as quickly as possible.

Reach Your Goals with Goalscape Goalscape revolutionizes how you manage goals by offering a unique visual approach that goes far beyond traditional To-Do Lists, Spreadsheets, or Kanban Boards. It simplifies goal-setting and aligns teams with a shared sense of focus and purpose. With Goalscape, you can break down large objectives into manageable subgoals, prioritize them effectively, and monitor progress through an intuitive visual interface. This innovative method empowers businesses to succeed, individuals to thrive and teams to connect on a deeper level. Goalscape turns work into an inspiring journey of meaningful achievements that truly make a difference. Created by Olympic champions, Goalscape is trusted by countless users worldwide—ranging from solo professionals to large organizations.

Mural serves as a digital platform designed for visual collaboration among teams. It empowers innovative groups to engage in visual brainstorming to tackle significant challenges effectively. Users appreciate Mural's quick and intuitive tools for crafting diagrams, widely used in design thinking and agile frameworks, as well as features that enhance the effectiveness of meetings and workshops. You can jot down your thoughts on sticky notes and then arrange them into lists, flowcharts, diagrams, frameworks, methods, and illustrations to energize and unify your team. Whether in the same room or across the globe, Mural facilitates more effective meetings and workshops. With its robust enterprise-level infrastructure and dedicated customer support team, Mural helps organizations to scale their collaboration and innovation efforts efficiently and securely. Our unique advantage lies in our commitment to providing not only a top-notch product experience but also exceptional service to our users, ensuring they achieve their collaborative goals seamlessly. This dual focus on product and service sets us apart in the competitive landscape of digital collaboration tools.

POEditor.com is an online translation management system & localization platform. It can increase your localization process' transparency, facilite your team's collaboration and productivity and make it easy to achieve automation. Supported localization file formats: Flutter ARB (.arb) CSV (.csv) INI (.ini) Key-Value JSON (.json) JSON (.json) Gettext (.po, .pot) Java Properties (.properties) .NET Resources (.resw, .resx) Qt TS (.ts) Apple Strings (.strings) iOS XLIFF (.xliff) XLIFF 1.2 (.xlf) Angular XLIFF (.xlf) Angular XMB (.xmb) Angular XTB (.xtb) Rise 360 XLIFF (.xlf) Excel (.xls, .xlsx) Android String Resources (.xml) YAML (.yml) How POEditor is different from competitors: - pricing: it's affordable & has straightforward pricing (subscriptions are based on the number of strings that can be managed in an account - no paying for extra seats, features or projects); - usability: it's user friendly and has a modern interface, that's easy to pick up by non-professional translators; - user support: the customer support team offers quick support to all POEditor users, paying or not. Key POEditor integrations: GitHub GitLab Bitbucket Azure Repos Slack Microsoft Teams Figma WordPress OpenAPI

Reunite your team with engaging interactive games and tools designed to foster engagement among members. Continuously collect relevant data to enhance your essential work processes effectively. Whether utilizing Slack or Microsoft Teams, Polly ensures you receive prompt feedback from the appropriate individuals at the right moment and location. The seamless experience for both creating surveys and taking them directly within the platform simplifies the feedback collection process immensely. With its versatility and user-friendly design, Polly effortlessly integrates more automation into your workflows, making it ideal for sprint retrospectives, regular meeting evaluations, and employee sentiment surveys. You can effortlessly establish tailored processes for your vital workflows without any coding, allowing you to reclaim precious time to dedicate to what truly matters. From interns to top executives, virtually anyone can leverage Polly to gauge and respond to feedback. We empower diverse teams to harness Polly for making well-informed decisions, ultimately enhancing collaboration and productivity across the board. By incorporating Polly into your routine, you can transform how your team interacts and communicates.

Take control of your messaging once again with Franz, the all-in-one app designed for platforms such as WhatsApp, Facebook Messenger, Slack, and Telegram, among others. This versatile application accommodates a wide range of both personal and professional messaging services, including WeChat, Google Hangouts, and Skype, ensuring that you stay connected no matter the context. Whether you’re simply catching up with friends or overseeing a customer support team, Franz has everything you need to streamline your communication. With Franz, you can effortlessly manage conversations across multiple platforms, making your messaging experience more efficient and organized.

XEOX, a cloud-based remote management and monitoring tool, integrates patch management, secure remote access, CMDB & Inventory unit, software distribution, network management, and many more. It's a central location where you can manage the IT environment of all servers and computers within your company, as well as track inventory and software. XEOX automates routine tasks and encapsulates all of the IT-Management and helpdesk tasks. XEOX was created to elevate IT management to a higher level. Our modern user interface makes it easy to use, fast and accessible from anywhere. XEOX can save your company money by reducing the number of costly help desk calls. It will alert IT support staff to potential problems so they can be addressed as quickly as possible. Task automation makes it possible to automate routine maintenance tasks and frees up IT support to handle more complicated jobs.

Introducing GoSearch, the cutting-edge enterprise search platform created by the developers of GoLinks. GoSearch seamlessly integrates with over 100 personal and company applications, offering a unified interface powered by generative AI. This innovative platform extracts insights from various sources, delivering a consolidated and insightful search experience. Whether your query is about resetting passwords or navigating the Q4 roadmap, GoSearch operates akin to Google, surfacing relevant resources such as internal documents, individuals, tasks, and chat conversations. Harnessing the power of generative AI, GoSearch provides comprehensive answers by summarizing relevant context and information from both personal and company resources. Uncover additional knowledge by identifying the right people and places within your organization. GoSearch features a built-in conversational assistant, GoAI, transforming your search into an interactive chat that supports follow-ups. It retrieves outputs from your organization's connected apps and taps into external knowledge from ChatGPT. Elevate your communication efficiency and redefine knowledge management with GoSearch.

BCMLogic Next is an innovative, API-centric platform tailored for organizations that have surpassed the limitations of traditional, rigid GRC tools. Designed for the contemporary requirements of Digital Operational Resilience (DORA) and NIS2, BCMLogic Next separates intricate GRC business logic from the user interface, functioning as a "resilience engine" that integrates effortlessly with your current enterprise framework. Why Opt for BCMLogic Next? In contrast to outdated GRC systems that often resemble "compliance graveyards," BCMLogic Next offers a flexible, domain-oriented architecture. Whether your focus is on automating Business Continuity, overseeing Third-Party Risk, or optimizing Internal Audits, you can easily incorporate these essential processes into your own applications, portals, or CI/CD workflows. Essential Functional Modules: Enhanced TPRM (Third-Party Risk Management), Adaptive BCM & BIA, Versatile Risk Engine, Incident & Crisis Management, and Audit & Compliance Automation are all included. Elevate your GRC approach from a mere compliance requirement into a strategic advantage that propels your organization forward. With BCMLogic Next, embrace a future where resilience and adaptability are at the core of operational excellence.

BoardPAC stands out as a highly acclaimed board management solution designed to enable board directors to effortlessly review and approve agendas while on the move. This efficient and secure platform is compatible with various devices, including iPads, Windows laptops and desktops, Android tablets, as well as both iPhone and Android smartphones. In addition, BoardPAC seamlessly integrates with prominent video conferencing tools like Zoom, Cisco Webex, Microsoft Teams, and Lifesize, among others. With a commitment to the highest standards of security and confidentiality, BoardPAC boasts ISO 27001 certification, 256-bit encryption, and secure transmission methods, ensuring that sensitive information remains protected. The platform enhances collaboration, accelerates decision-making processes, and facilitates easy feedback on meeting documents. Furthermore, BoardPAC is fully compliant with GDPR regulations, reinforcing its dedication to user privacy and data protection. By harnessing these features, organizations can significantly improve their board meeting efficiency and effectiveness.

HappyFox is a cloud-centric platform for managing customer support, specifically crafted to empower businesses of all scales to enhance their customer satisfaction levels. Boasting a fully customizable interface that is mobile-compatible and supports multiple languages, HappyFox enables users to effortlessly connect with their preferred third-party applications. This is truly an exemplary representation of top-tier software in its field.