Business Software for HubSpot Customer Platform

LiveChat is a robust customer service platform built to streamline communication for businesses. It unifies website chat, WhatsApp, Facebook Messenger, and Meta Suite into a single, high-efficiency dashboard, allowing teams to manage multi-channel support without increasing headcount. The platform focuses on operational efficiency through AI-powered features. The AI Copilot provides instant chat summaries, smart response suggestions, and grammar correction to maintain a professional tone. Technical features like "Sneak Peek" allow agents to see what users are typing in real-time before they hit send, significantly reducing Average Handle Time (AHT) and improving resolution speed. With a 5-minute setup and over 200 native integrations (including Shopify, WordPress, HubSpot, and Slack), LiveChat seamlessly integrates into any existing tech stack. For teams requiring custom workflows, it offers a robust API and webhooks. LiveChat provides the stability, security, and scalability needed to turn real-time conversations into measurable business growth.

Ravetree is an all-in-one platform built specifically for client service businesses that need advanced project management, budgeting, and billing—far beyond generic tools. Forecast project budgets, track actual spend, and get instant insights into fees, costs, and profitability with powerful visualizations and reports. This clarity helps you make informed decisions and keep projects financially on track. Ravetree’s robust time tracking and billing features offer unmatched flexibility. Create time logs in one click, assign them to projects or clients, and manage approvals with custom workflows. Set up client-specific rate cards with start and end dates for billing accuracy and consistency. Assign multiple team members to the same task—each with their own bill rate, work role, and time estimate—so you accurately reflect every specialist’s unique contribution and cost. Generate invoices directly from approved time logs and expenses, with seamless QuickBooks integration for efficient financial management. Benefit from advanced resource planning, real-time project visibility, and customizable dashboards—eliminating the need for spreadsheets and disconnected tools. With unlimited file storage, secure client portals, and real-time collaboration, Ravetree keeps your team and clients connected and informed throughout every project. Whether you manage creative, digital, or consulting projects, Ravetree is the ideal solution for businesses that need a platform that truly supports their needs and drives client satisfaction.

Smith.ai provides 24/7 virtual receptionist services that combine AI-powered automation with live, North America-based agents to enhance customer interactions. Their services include call answering, lead qualification, appointment scheduling, and payment processing, catering to businesses of all sizes and industries. By integrating with popular CRMs and calendar platforms, Smith.ai ensures seamless workflow management and efficient client communication. The platform leverages AI to improve accuracy and response times while maintaining a human touch for personalized customer experiences. With flexible pricing and scalable solutions, Smith.ai helps businesses streamline operations, boost lead conversions, and improve overall client satisfaction.

Make is a visual platform that allows anyone to design, build and automate anything, from workflows and tasks to apps and systems. It does not require any coding. Make is used by SMBs, scaleups and teams worldwide to scale their businesses faster than ever. Make allows people to connect and create workflows at lightning speed. Make allows anyone to build like a developer and launch solutions across all industries and business areas at a fraction the cost and time. Make allows teams to visualize and modify processes, and collaborate on them so they can scale as fast as their company. You can integrate sales and marketing tools, automate a customer journey, improve business operations, or build a custom backend system. Making on Make is intuitive, playful, and powerful. Our Maker community has shown us that when building brings out joy, there is no limit to what is possible.

Cognito Forms allows you to create powerful forms and interfaces with ease using the form builder Cognito Forms. Everyone, from novice developers to experts in programming, can create their own online tools to automate their work. Cognito Forms can be integrated with existing systems to speed development or replace paper-based processes by digital solutions. Cognito Forms is an online form builder that combines powerful capabilities with simplicity. This makes it easy for anyone to simplify their time-consuming or complicated processes. Use our drag and drop form builder and free templates to quickly create beautiful forms. You can then easily add conditional logic or calculations to automate your work.

UpLead, a B2B prospecting platform, provides the highest quality B2B contacts & company data. Features include email verification in real time, worldwide contacts in more than 200 countries, 50+ search criteria and technology tracking. They also offer account-based marketing, email pattern intelligence, social profiles links, Salesforce integrations, robust API, and other CRM integrations.

The Outreach Sales Execution Platform allows sales teams to create pipeline efficiently and predictably close a greater number of deals. Outreach is the only platform that empowers all sales organizations -- from sellers, to front-line managers and sales leadership to ops -- to close more pipeline. If you want to win more sales by personalizing, prioritizing and analyzing your sales activities, then turn to Outreach. Outreach is the #1 platform for sales engagement that helps sales teams be more effective. Outreach can help you achieve your sales targets by optimizing workflows and creating pipelines. The top tools include sales sequences, dialer, tracking and email, outreach everywhere, content and email templates, analytics, reporting, and coaching analytics.

Powerful cloud BPM and Workflow suite, made easy and friendly. Flokzu is a SaaS that uses no-code or low-code to automate business processes. It facilitates collaboration between people working on different tasks within an organization or team. It allows you to search for every form, document, or file in one place, manage pending tasks and create alerts. You can also integrate with other systems without the need for complicated spreadsheets or endless emails. Flokzu was created as a spin-off from a company with +18 year experience in corporate Business Process Management (BPM). It has received several international awards. We felt that the market needed a cloud-based solution that was powerful, yet affordable. We wanted to make process automation more accessible. We designed a tool that is powerful enough to manage complex business processes, but easy to use and shows results in hours. Join +140 countries to join +10.000 subscribers!

Product Fruits is a code-free product adoption platform for web-based apps. It allows you to onboard users to your product, show them how to derive value and guide them to the aha-moment. Our all-in-one tool gives you all the features you need to improve user onboarding to your app or web: Interactive product tours, guides & walkthroughs Hints, beacons & tooltips User onboarding checklist In product announcements User feedback collection One-click bug reporting In app help center (Life Ring Button) Knowledge base Our customers achieve higher conversions, lower churn and less support tickets. Product Fruits editor was built with a non-technical user in mind and you don’t need any coding skills to create beautiful onboarding experiences. We’ re serving SaaS companies all over the world helping them to increase conversions, reduce churn and lower support tickets. You can get up and running in 5 minutes or under, free trial is available.

Software for User and Customer Feedback. Qualaroo Nudges™ allows you to survey your website visitors. Qualaroo makes it simple to survey specific users while they are looking at your brand, product, or service. Get actionable insights about your visitors based on their location on your site, their history of visits, and how much they have paid. You can choose from pre-made questions and templates, or create your own. For a more personal touch, customize Nudges with your company branding and colors. Because Qualaroo answers are instantaneous and provide context, they are 10x more valuable that email surveys. The responses to questions that you ask directly on your website or app are more valuable. You can pinpoint the exact time and target audience for your survey. Target customers based upon specific actions, behavior patterns, events and locations.

Intercom is a leading AI-driven customer service platform that empowers businesses to provide tailored and effective support through various communication channels. Established in 2011, this company boasts an extensive array of tools, such as the Fin AI Agent, which delivers prompt and precise responses to customer questions around the clock. Additionally, Intercom's platform includes AI Copilot, which aids support agents by offering real-time solutions, and AI Analyst, which delivers valuable insights and suggestions for those in leadership roles within customer support. With over 25,000 organizations worldwide, including notable names like Atlassian, Amazon, and Microsoft, Intercom handles more than 500 million messages monthly, significantly improving customer interactions and operational efficiency. Based in San Francisco, with additional offices in Chicago, Dublin, Sydney, and London, Intercom is committed to continuously advancing the customer service landscape while adapting to the evolving needs of its clients. Their focus on innovation ensures that they remain at the forefront of the industry.

Sessions is a comprehensive, award-winning platform that simplifies the management of customer-focused sessions, delivering engaging and interactive experiences for webinars, workshops, and demonstrations. As a complete solution for all your business requirements related to webinars, demos, workshops, or training, Sessions ensures a seamless experience. Additionally, the platform features a consolidated workspace that enhances collaboration among your team by facilitating the creation of sessions, sharing of templates and resources, and easy access to recaps and session materials. This functionality not only reduces the time spent on setup but also fosters uniformity and teamwork across the organization, making it an invaluable tool for enhancing productivity. Ultimately, Sessions empowers businesses to elevate their customer engagement strategies effectively.

1PointMail is a cloud-driven email marketing platform that empowers users to boost their email marketing return on investment (ROI). This solution enables users to refine their marketing strategies, oversee contact lists, monitor campaign performance in real-time, and improve email deliverability rates. Users can easily upload their contact lists, design newsletter templates, and dispatch targeted communications to their audience. Additionally, 1PointMail provides the functionality to establish sub-accounts for various users, allowing for a tailored approach through customizable assignment permissions. With these features, 1PointMail stands out as a comprehensive tool for enhancing overall marketing effectiveness.

Nimbata is the #1 call tracking and conversion attribution platform enabling marketers and businesses to track phone calls generated by their marketing campaigns. It provides features such as call recording, call tracking, and call analytics to give businesses insights into the performance of their marketing campaigns across multiple channels, including website, social media, PPC advertising or even SEO. Nimbata offers a range of native integrations with the most popular tools in your martech stack, such as Google ads, Meta Ads, GA4, Hubspot, Salesforce, and Slack, as well as an API that enables you to help businesses streamline their workflows and improve their data analysis capabilities. It provides valuable insights into the performance of marketing campaigns, allowing marketers to optimize their strategies and improve their ROI.

Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. The Twilio SendGrid Email API and proprietary Mail Transfer Agent (MTA), intuitive console, powerful features, and email experts make it easy to ensure all your email gets delivered in seconds and without interruption. Whether you’re sending 100 emails or 100 billion, SendGrid is built to scale, while maximizing inbox placement and protecting your reputation as a trusted sender. Monitor engagement data and optimize deliverability with our Deliverability Insights dashboard. Integrate with our RESTful APIs and SMTP in minutes, with sample code libraries available in 7 languages, interactive docs, templates, and more.

AWeber is an email marketing and automation platform built to give small businesses, creators, affiliate marketers, and ecommerce sellers the tools they need to scale—without complexity. Designed for growth-focused users who value speed and reliability, AWeber combines powerful automation with AI-driven content creation, integrated landing pages, and ecommerce-ready features. From the first email to a full automation funnel, AWeber’s tools are easy to use but rich in control. The platform includes a drag-and-drop email editor, an AI Writing Assistant for high-converting email copy, and a built-in Newsletter Assistant that drafts weekly emails in your voice. Advanced automation capabilities include: - A visual workflow builder with branching logic - Behavioral triggers based on tags, opens, clicks, or purchases - Split paths and conditional flows - Time zone-based scheduling to reach global audiences - Dynamic content personalization Beyond email, AWeber includes a landing page builder with sign-up forms, payments, and automation baked in—no need for a separate CMS or checkout tool. Sell digital products using customizable ecommerce pages with flexible pricing and real-time tracking. AWeber also offers a Done For You service to help users launch faster. This includes setup of emails, landing pages, and automations in 7 days, with 30 days of unlimited edits.

momencio is an AI-powered event lead capture platform designed for modern sales and marketing teams. It enables users to capture, enrich, engage, and convert leads from any in-person or virtual event using a single, connected solution. Capture leads on the go with badge scanning, QR code scanning, or business card capture, and integrate seamlessly with CRM systems and event registration platforms for real-time data flow. During interactions, share on-demand marketing assets—from PDFs and videos to Word docs, PowerPoints, and ZIP files—directly within the app. The standout feature, AIEdgeCapture, is momencio’s built-in AI enrichment engine. It augments each captured lead with job title, company insights, industry, and social profile data, offering deep intelligence for lead segmentation, scoring, and hyper-personalized outreach. After events, momencio automatically sends a personalized microsite to each attendee, featuring curated content based on their specific interaction. This automation replaces manual follow-up, while smart engagement tracking and analytics provide a full picture of buyer intent and behavior. Ideal for trade shows, expos, hybrid events, and conferences, momencio is the go-to solution for companies seeking efficiency in event lead management, enhanced sales intelligence, and scalable post-event success. From AI lead enrichment to automated follow-up, momencio helps you convert more leads and measure real ROI from every event.

Design and distribute stunning online surveys and forms using Typeform, a flexible tool for data collection tailored for professionals. Typeform enables users to create a variety of forms, including contact forms, quizzes, employee feedback surveys, and suggestion boxes, among others. Its user-friendly and aesthetically pleasing interface allows for easy customization of forms, enabling the collection of necessary information while providing real-time updates on modifications. Additionally, the platform boasts more than 500 integrations and offers straightforward analytics to deliver immediate insights into collected data. This makes Typeform not only effective but also an essential tool for enhancing user engagement.

Samepage, an award-winning collaboration software for teams, allows you to collaborate with your team and get more done. Sampage allows teams of any size to benefit from a variety of online collaboration tools, including video conferencing, task management and file sharing. It integrates with top business apps, which helps users consolidate workflows.

Communicate with your customers through messages they find valuable and are motivated to respond to. Attentive offers an advanced SMS and email platform driven by AI, designed to assist businesses ranging from large retailers to budding e-commerce entrepreneurs in enhancing customer engagement and generating substantial revenue. Our services will enable you to accurately target your desired audience and track essential metrics, allowing you to fine-tune your marketing strategies effectively. With more than 100 versatile integrations, you can easily link our platform with your existing marketing tools for a more cohesive experience. We collaborate with cutting-edge leaders across various sectors, including retail and e-commerce, food and beverage, as well as media and entertainment. By utilizing Attentive’s innovative SMS and email solutions, you could potentially see a doubling of your return on investment within just a few months. Explore the benefits of our complimentary 30-day trial today to experience the difference firsthand.

Mixpanel's mission is to increase innovation. Mixpanel is not only a company but also a service provider for businesses. Companies can use our engagement and analytics product to analyze how users interact, convert, retain, and engage with them in real-time on web, mobile, or smart devices. They can then use this data to improve their products and business. Mixpanel serves more than 26,000 companies in different industries worldwide, including Samsung, Twitter and BMW. Mixpanel is headquartered in San Francisco and has offices in New York City, Seattle, Austin. London, Paris, Barcelona, Paris, London, and Singapore.

eSignatures have become accessible to all users. Dropbox Sign, previously known as HelloSign, offers an incredibly straightforward and secure method for obtaining signatures on documents. When using Dropbox Sign, the time it takes to sign contracts is reduced by an average of 80% compared to conventional paper contracts, while still maintaining their legal validity. The platform includes integrated reminders and advanced signing options that greatly enhance the rates of document completion. You can also customize the signing experience to reflect your brand, incorporating your company’s logo, colors, and tailored messaging. Frequently used documents can be saved as reusable templates, which not only accelerates the signing process but also simplifies data entry. Dropbox Sign enhances security compared to traditional pen-and-paper methods, featuring a court-admissible audit trail that ensures all actions are monitored and time-stamped. Additionally, account administrators can oversee document permissions and adjust team settings from a centralized dashboard, which helps to maintain organization and security. By using Dropbox Sign, businesses can achieve a more efficient signing process while also reinforcing their brand identity.

Creating online forms can be quite challenging, but Wufoo simplifies the process. With our intuitive form designer, you can easily craft contact forms, online surveys, and event invitations to gather the essential data, registrations, and payments you require. Our user-friendly form builder allows for extensive customization and design options tailored to your preferences. You can seamlessly link to our pages, embed forms on your website, or utilize our REST API for integration. As submissions come in, we can notify you via email or text, and you can even establish a real-time report to keep track of responses! Our award-winning form builder provides an exceptional interface, straightforward customization, an array of galleries, templates, and robust reporting features. You can select from over 400 templates, perfectly suited to your needs, and ready for personalization. Additionally, you can create engaging visualizations using your own graphs, charts, and key metrics, while implementing rules to generate dynamic forms that adhere to your specified logic. Within minutes, you can start accepting online payments through a Wufoo-powered form, making the entire process efficient and effective. Experience the ease and versatility that Wufoo brings to online form creation today.

Google Forms is a cloud-based form creation and survey management platform that helps businesses, educators, and organizations gather information and gain insights more efficiently. The platform provides an easy-to-use drag-and-drop interface that allows users to build surveys, questionnaires, quizzes, registration forms, feedback forms, and data collection workflows without requiring technical expertise. Users can customize forms with branded colors, templates, themes, and conditional logic that dynamically adjusts questions based on previous responses to improve engagement and completion rates. Google Forms also supports quizzes and assessments, making it useful for education, training, and knowledge evaluation across teams and classrooms. Forms can be shared instantly through email, websites, or social media, allowing organizations to collect responses from virtually anywhere and on any device. Real-time response tracking and built-in visual summaries help users quickly identify trends, patterns, and actionable insights from collected data. For more advanced analysis, users can export responses directly into Google Sheets where teams can collaborate on reporting, calculations, and deeper data evaluation. The platform is supported by enterprise-grade security measures including encryption, advanced malware protection, privacy safeguards, and compliance-focused cloud infrastructure. By combining flexible customization, collaborative analytics, secure cloud storage, and Workspace integration, Google Forms helps organizations simplify data collection and improve operational decision-making.

Boss Insights provides global leading access to business customers’ financial data with a single connection to accounting, banking, commerce, payroll, tax and more (i.e. Quickbooks, Stripe, SalesForce, etc.). It’s used by fintechs and neobanks to gain 60% increased automation, 100% automated scoring, 51% faster funding and 5x faster renewals.