Business Software for Guru

Our software for quality assurance in customer service enables managers to equip their agents in delivering outstanding customer interactions. The landscape has evolved with a surge in conversations, a multitude of channels, and soaring customer expectations. Analyzing the situation reveals that managing support teams has become increasingly challenging. Consequently, we developed Maestro to assist managers in enhancing their teams' performance. Explore the testimonials from our clients or consider signing up for a trial. While spreadsheets were effective in simpler times for support team management, the contemporary environment demands a comprehensive omnichannel quality platform to guide agents in satisfying rising customer demands. The complexities introduced by heightened competition and real-time communication channels have made support more intricate and team management more difficult. Relying on spreadsheets for quality management leads to outdated agent feedback, inadequate reporting, and a subpar coaching experience. By utilizing an appropriate tool, managers can provide agents with immediate feedback, detailed insights into their performance, and targeted coaching to foster improvement. In this way, they can not only meet but exceed customer expectations consistently.

Teamwork CRM offers a user-friendly sales management tool that allows you to distinctly categorize your leads and opportunities into separate pipelines. This feature enhances your oversight and governance of the sales process, eliminating the hassle of managing leads through various spreadsheets and emails. With Teamwork CRM, you gain comprehensive insights into your sales journey, enabling you to expedite the process and ensure that no opportunity is overlooked. By consolidating all relevant information from initial contact to deal closure, your team can concentrate on priorities and monitor the advancement of each deal at every phase of the sales cycle. By distinguishing between leads and opportunities, you can foster a more results-oriented pipeline, ultimately leading to more accurate revenue forecasts. Enhanced visibility not only streamlines operations, but it can also contribute to a significant increase in revenue generation, empowering your team to achieve better results. This systematic approach can transform how your sales team operates, making it easier to identify bottlenecks and optimize strategies for success.

Effective security is essential, but it shouldn't be a cumbersome process; quicker access can lead to increased revenue. Provide an on-demand access system that is both swift and user-friendly, thereby avoiding frustrations for your team. Users can request access to applications, while managers can easily approve or reject these requests directly through Slack, all while maintaining a comprehensive audit trail. Eliminate the tedious process of manually coordinating approvals. Every access granted poses a potential security threat. Indent enables teams to enhance security measures and maintain least privilege by transitioning users to temporary access, ensuring efficiency is not compromised. Streamline the manual workflows required for SOC 2, SOX, ISO, and HITRUST compliance by integrating controls and policies directly into the access request processes. Grant access only when necessary, rather than issuing permanent access, which helps minimize your license overhead. Indent allows for significant cost savings while ensuring a frictionless experience for end users. In the pursuit of success in a rapidly expanding company, it is crucial for your team to embrace bold risks that can yield substantial rewards. This approach not only safeguards your operations but also empowers your workforce to act decisively and effectively.

5X is a comprehensive data management platform that consolidates all the necessary tools for centralizing, cleaning, modeling, and analyzing your data. With its user-friendly design, 5X seamlessly integrates with more than 500 data sources, allowing for smooth and continuous data flow across various systems through both pre-built and custom connectors. The platform features a wide array of functions, including ingestion, data warehousing, modeling, orchestration, and business intelligence, all presented within an intuitive interface. It efficiently manages diverse data movements from SaaS applications, databases, ERPs, and files, ensuring that data is automatically and securely transferred to data warehouses and lakes. Security is a top priority for 5X, as it encrypts data at the source and identifies personally identifiable information, applying encryption at the column level to safeguard sensitive data. Additionally, the platform is engineered to lower the total cost of ownership by 30% when compared to developing a custom solution, thereby boosting productivity through a single interface that enables the construction of complete data pipelines from start to finish. This makes 5X an ideal choice for businesses aiming to streamline their data processes effectively.

Nango stands out as a leading product integration platform that empowers developers to implement integrations with over 300 APIs in just a matter of hours. It simplifies the complexities of API interactions through a variety of pre-built integrations, developer tools, and user interface components. By using Nango, developers maintain complete control over their code and have direct access to external APIs, enabling them to create tailored integrations that meet their customers' specific needs, much like an in-house development team would. The platform is designed with built-in support for all types of authorization and API peculiarities, presenting a unified interface that works with your own data models while ensuring smooth user interfaces for top-tier integration experiences. Each developer tool is customized for individual APIs, effectively managing pagination, rate limits, and other essential features. Furthermore, Nango includes an AI co-pilot that has been trained on a multitude of integrations to help facilitate the creation of custom solutions. For those who need additional expertise, Nango not only connects users with API specialists but also offers a service where their engineers can craft bespoke integrations tailored to specific requirements. This comprehensive approach ensures that developers have the resources and support needed to succeed in their integration projects.

Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly is the only CX platform designed to drive both radically personal experiences and real efficiency—without compromise. See a demo in action.

Contract management software can transform your company's contracts from blockers into enablers. This will make your business more efficient, collaborative, and controlled. Next-generation workflow designer that transforms any manual process into an automated approvals playbook and collects contract data along the route. Secure collaboration platform that brings together all your emails, redlines and conversations for context-rich contracting between internal and external counterparties. You have access to all your legacy and current in-flight contracts through a central, auto-updating repository. Advanced search and reporting are also available. Critical information about every contract, workflow, approval. The business, with deep integrations as well as a modern collaboration platform. You can use this information to make better contracts. Ironclad is a fast-track tool that allows you to quickly create contracts and becomes invaluable to your business partners.

Sesame HR is an innovative cloud-based platform that facilitates the management of human resources by automating and optimizing HR functions for organizations. It encompasses a variety of features such as tracking employee hours, managing absences, integrating payroll systems, and overseeing document organization. The system is designed with user-friendliness in mind, enabling businesses to efficiently handle employee records, assess performance, and adhere to labor laws. Moreover, Sesame HR incorporates self-service capabilities, empowering employees to submit leave requests, monitor their working hours, and retrieve important documents, which enhances the overall efficiency of human resources operations. By streamlining these processes, the platform ultimately contributes to improved overall productivity within the organization.

SearchUnify is a leading enterprise agentic platform for elevating self-service and customer support outcomes. The platform powers a suite of next-gen products, including: - Cognitive Search - SearchUnify Virtual Assistant (World’s First Federated, Information Retrieval Augmented Chatbot for Fine-tuned, Contextual, and Intent-driven Conversational Experiences at Scale) - Knowbler (World’s First Knowledge-centered Customer Service Software), - Agent Helper (ML-powered solution for augmenting agent productivity and promoting case swarming) - Community Helper (AI-powered application to foster a personalized, engaging community and reduce community moderation effort)

Dooly is the fastest way update Salesforce, take sales notes and manage all your deals. Spend more time with customers and less time logging and organizing your notes. Dooly syncs all your Salesforce data for you. With 1-click edits, you can save hours of Salesforce work. You will always know what to say during your calls. You can close more deals by using talking points, content, or battlecards that pop up in your notes. You can add Salesforce fields to your notes and update them as text. Your admin can be set up to run automatically. Salesforce syncs all your notes, fields, activities, and more in real-time. Templates that you can add Salesforce fields and share with your team will help you sell faster. Dooly can identify new contacts and add them to Salesforce in just one click. You can also see the next steps and all notes history for each deal.

Active Directory serves as a centralized repository for information regarding various objects within a network, facilitating easy access and management for both administrators and users. It employs a structured data storage approach, which underpins a logical and hierarchical arrangement of directory information. This repository, referred to as the directory, holds details about various Active Directory entities, which commonly include shared resources like servers, volumes, printers, as well as user and computer accounts on the network. For a deeper understanding of the Active Directory data repository, one can refer to the section on Directory data store. Security measures are seamlessly integrated with Active Directory, encompassing logon authentication and the control of access to directory objects. Through a single network logon, administrators are empowered to oversee directory information and organizational structures across the entire network, while authorized users can readily access resources from any location within the network. Additionally, policy-based administration simplifies the management process, making it more efficient even for the most intricate network configurations. This framework not only enhances security but also streamlines resource management, making network operations more effective.

Are you tired of looking on different freelancing sites to find work? You can get all the latest freelancing job opportunities posted in UpWork and Freelancer, Peopleperhour, Guru and Guru directly to your inbox or mobile phone. This will increase your chances of being hired and allow you to start working on the project that you love. You can receive real-time job notifications via email or app. All relevant freelancing jobs on Upwork, Guru, Freelancer, Guru and Peopleperhour are available in one place. Freelance job monitoring software that accurately filters out the most relevant jobs based upon Machine Learning. We crawl the top freelance websites 24 hours a day to collect and analyze data and make it available for you.

Using efficient HR software, you can work smarter. Lucca's HR software can transform spreadsheets into interactive online services, and simplify your internal management processes. Lucca offers 11 administrative and HR software programs. Each software is tailored to your specific needs to help you create your custom HRIS. A simple HR software program is more efficient than one that is complex. It also helps to address a specific need. Each Lucca product addresses a specific HR management problem. Software's quality does not depend on its features. This means that we compare the benefits and the complexity of a feature before we develop it. We do this by putting ourselves in the shoes the end-user. When designing software, we think first about the end-users. These are people who will use our solutions every day. Our goal is to make their lives easier. Lucca solutions can be integrated with accounting, ERP, traditional payroll, and accounting systems.

Engage in real-time collaboration, effective communication, and extensive customization to ensure team alignment. Maintain task relevance effortlessly by integrating them with commits, branches, and pull requests, ensuring they are always up-to-date. Prioritize and monitor bugs closely to ensure timely resolutions and improvements. Structure work into sprints, milestones, and releases to facilitate seamless team coordination. Foster inter-organizational connections to enable smooth product launches without complications. Work hand-in-hand with engineering and design teams to streamline the organization of product launches. Keep the momentum going by regularly communicating progress at every stage of the project. Ensure that key stakeholders remain informed and connected through real-time chat options. Centralize the tracking of requests from various teams to effectively manage and plan future tasks. Strategically plan sensitive assignments by collaborating only with necessary participants. Involve clients in the process to enhance collaboration, keep them informed on developments, and engage in discussions about ongoing projects, ultimately leading to more successful outcomes. This holistic approach ensures that all parties are aligned and working towards shared objectives.

Streamline user access to servers from various directory services, including Active Directory, LDAP, and cloud-based platforms like Okta. Uphold the principle of least privilege by implementing just-in-time access and granting only necessary permissions to reduce potential security threats. Detect privilege misuse, counteract potential attacks, and maintain regulatory compliance through comprehensive audit trails and video documentation. Delinea’s cloud-native SaaS solution incorporates zero-trust principles to minimize privileged access misuse and mitigate security vulnerabilities. Enjoy flexible scalability and high performance, accommodating multi-VPC, multi-cloud, and multi-directory scenarios seamlessly. Utilize a single enterprise identity for secure login across diverse platforms, supported by a dynamic, just-in-time privilege elevation model. Centralize the management of security protocols for users, machines, and applications while ensuring consistent application of MFA policies across all critical and regulated systems. Monitor privileged sessions in real-time and possess the capability to swiftly terminate any sessions that appear suspicious, thereby enhancing overall security measures. Additionally, this comprehensive approach not only fortifies your defenses but also promotes a culture of accountability and transparency within your organization.

Kona seamlessly integrates with your existing documentation, training materials, and tools to provide tailored advice that resonates with your core values. Managers can present real-world situations to Kona, utilizing proven strategies for delivering constructive feedback, establishing expectations, and more. In just five minutes, managers can engage with Kona to resolve their issues without the need for a scheduled call or leaving the Slack environment. Additionally, Kona highlights your most recent learning and development resources, ensuring that managers can achieve their ongoing educational objectives. By considering recent tasks, projects, and calendar commitments, Kona facilitates improved feedback and prioritization. Furthermore, it draws from your centralized documentation to adhere to your organization's established processes, promoting consistency and efficiency in management practices. This makes Kona an invaluable asset for any team looking to enhance their operational effectiveness.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

IBM Targetprocess, formerly Apptio Targetprocess, is a visual software for project management that helps companies manage complex projects and gain better visibility into their workflows. It also helps them to improve their company strategy and project execution. Targetprocess was recognized in Gartner’s first-ever Magic Quadrant of Agile Enterprise Tools. It can manage Agile projects based upon Kanban, Scrum and SAFe as well as custom management approaches. Targetprocess has more than 80 features, including custom reports, product and testing management, visualization, and product management. Increase business agility in response to rapidly changing market conditions. Targetprocess is the EAP platform that has the fastest time-to-value and connects Agile Transformation to holistic financials. Aligning investments, products, and portfolios with specific OKRs will lead to greater transparency and faster decision-making.

The most forward-thinking brands in the world rely on LivePerson's Conversational Cloud for their communication needs. Our AI-enhanced platform has facilitated over a billion interactions between brands and consumers. We simplify the process for consumers to inquire and shop through their preferred messaging channels. LiveEngage has evolved into the Conversational Cloud, serving as your AI-driven central hub for managing consumer interactions. The Intent Manager allows businesses to grasp their customers' needs in real time, assess satisfaction levels, and identify those tasks that can be effortlessly automated. You can create AI-driven chatbots that collaborate with human specialists to effectively meet consumer demands on a large scale. With Conversation Builder, our user-friendly point-and-click tool, you can design automated conversation pathways. Additionally, Conversation Manager provides a vibrant workspace for engaging with consumers and overseeing conversations, accessible from both desktop and mobile devices, ensuring a seamless experience. This flexibility allows brands to adapt quickly to changing consumer expectations.

HR made simple. HR Cloud is the new standard for compliant, paperless team onboarding. The cloud securely stores employee records, company culture, onboarding, and employee records. They can be accessed from any device. Automate employee Onboarding and Offboarding with smart forms, automated tasks, and follow-up approvals. New hires will be welcomed with company-branded portals, a PDF to friendly fillable form (ideal for international organizations), and customizable security permissions and security. Secure document management with eVerify /I9-equipped, EE-signature and eVerify, as well as worry-free audit protection. HR Cloud can connect to your favorite applicant tracking system or background check tool, performance management software, or payroll providers. Software that facilitates onboarding for new hires. It is simple, efficient, and paperless.

Revolutionary payroll software designed to streamline both Payroll and HR processes while enhancing employee satisfaction. With our HR solutions, you can ensure that you never miss the opportunity to attract top-tier talent. Elevate your onboarding experience to unparalleled levels, making it the best in your sector and providing employees with a seamless transition. Regain dominance over your most significant asset—your workforce—by eradicating the burdens of manual spreadsheet management and tax compliance issues through our efficient online payroll system. Our HR payroll benefits tool grants your team the assurance they need to excel in their roles, keeping them motivated and focused. By offering employees early access to their earned wages, you can boost recruitment, improve retention rates, and effectively reduce absenteeism, ultimately fostering a thriving workplace culture. Additionally, our software empowers employers with insightful analytics to better understand workforce dynamics and enhance overall productivity.

ChartHop stands as the pioneering organizational management platform that enables both leaders and team members to understand their organization's history and current state while shaping its future. This innovative platform seamlessly creates dynamic, data-driven representations of a company through real-time org charts, tailored reports, and headcount planning tools, enhancing efficiency and clarity among teams. Equip your team with the insights necessary to perform their tasks more swiftly and effectively. Centralize access to both current and historical data to formulate strategies backed by data, eliminating the risks associated with manual errors. Examine a variety of metrics, from departmental headcount to average salaries categorized by gender and employee turnover linked to performance ratings. Take advantage of advanced visualizations, featuring unique org chart reporting, maps designed for remote teams, and comprehensive, customizable reports. Data is a formidable asset, and its visualization now serves as a key driver for transformation. Cultivate an organization that is both agile and adaptable, ready to meet the demands of an ever-evolving market landscape. By embracing this platform, you position your organization for sustained growth and success.

Experience an all-encompassing HR platform designed to enhance every aspect of your employees' journey. Streamline administrative tasks, save valuable time, and boost overall productivity with ease. By automating routine processes and consolidating your core HR functions in one centralized location, you can reclaim countless hours. Enhance your leadership skills through effective feedback mechanisms that allow both giving and receiving input. Utilizing Alexis's support and review templates, you can effortlessly monitor employee development and stay aligned with their objectives. With seamless integrations, single sign-on, account provisioning, and secure private APIs, your data management is smooth and efficient. Regardless of how your data is managed, ensuring its security remains our utmost priority. Enjoy self-service data collection while automating critical employee-related events, ensuring you never overlook important milestones like birthdays, onboarding, or anniversaries. Tailor your reporting by various factors such as country, employment type, or department to meet your specific needs. Personalize the platform with your company's branding elements, including logos and visuals, to create a cohesive experience. Additionally, gather and disseminate information pertinent to your organization, enriching the platform with media such as photos and videos to create a memorable and engaging experience for all users. Your employees will appreciate the thoughtful touches that make their interaction with the platform truly special.

Unleash serves as your ultimate destination for optimizing collective intelligence, making knowledge management easier and enhancing the accessibility of information. Our sophisticated engine interprets user intent via advanced semantic search, evaluating the connections between words to deliver pertinent results, even when queries are less than perfect. Simply pose a question, and you will receive AI-generated answers pulled from your comprehensive knowledge bases. With superior search functionalities, effortlessly locate and retrieve the information you require all in one platform. You can seamlessly integrate Unleash's AI-driven bot into various applications such as Slack, Teams, and Zendesk, providing your team with immediate automated responses directly sourced from your organization’s knowledge repository. Tailor the knowledge base of the bot to ensure it provides precise and relevant answers, enhancing the insights offered on your platforms. Discover details about ongoing projects, team collaborations, and experts in various domains. Effectively manage your organization’s knowledge through wikis, curated collections, and quick links, and enjoy the flexibility of accessing this valuable information from any work environment. This comprehensive approach ensures that your team remains informed and engaged, fostering a culture of collaboration and continuous learning.

Beam AI stands out as a premier platform focused on agentic process automation, empowering organizations to implement self-learning AI agents that improve operational efficiency and lower expenses. Both Fortune 500 firms and emerging startups leverage Beam AI's agents, which offer task automation that rivals human accuracy and performance, functioning around the clock to reduce mistakes and boost productivity. The platform features an extensive array of pre-trained agents designed for various tasks such as customer service, data extraction, email sorting, appointment scheduling, and financial reporting. Furthermore, Beam AI equips users with tools to develop and tailor AI agents according to specific organizational requirements, ensuring smooth integration with current systems to enhance workflows and elevate business effectiveness. This flexibility and adaptability make Beam AI an invaluable resource for companies looking to innovate and stay competitive in their industries.