Business Software for Microsoft Dynamics 365

Capacity, powered by artificial Intelligence, is the first Work Automation Platform in the world. It automates support for customers and employees. Capacity AI continually learns from your organization and the interactions within your company to automate your helpdesk processes and decisions in real-time. Key Benefits: Reduce costs and increase revenue. A new helpdesk allows you to easily move from tier-0 support to tier-1, reducing the time and money spent answering repetitive queries. Employee engagement can be increased Employees are overwhelmed by emails, phone calls and tickets. Give your team instant access to centralized knowledge so that your support team can concentrate on strategic goals or tasks that require higher-level thinking. Customer satisfaction can be improved Customers have many questions. Customers have many questions. Give them the experience they want with instant answers 24 hours a day.

AdInsure is a flexible insurance platform designed to help insurers adapt to change and drive innovation. It enables Adacta, its partners, and insurers' tech teams to develop tailored solutions for all lines of business—spanning product creation, distribution, policy management, claims handling, and reinsurance. By streamlining workflows across the insurance lifecycle, AdInsure empowers teams to improve efficiency, speed up go-to-market efforts, deliver a superior customer experience, and integrate seamlessly with partners and emerging technologies. Built on industry standards, AdInsure serves as the core for multiple award-winning offerings: • AdInsure for Non-life • AdInsure for Life • AdInsure for Commercial • AdInsure for Brokers Key capabilities for business units: • Core PAS functionalities • Claims management • Billing and collection tools • Agent-facing digital portals • Embedded analytics Support for IT and operations includes: • No-/low-code platform design • Modern APIs and integration tools • AdInsure Studio for full product lifecycle management • Cloud-ready deployment

The ProgramBook.com application is designed to cater to the requirements of Scientific Organizations, Professional Societies, and Trade Associations. For many years, the traditional printed Program Book has been a staple at annual meetings within these scientific communities. By converting this longstanding print format into a user-friendly app, ProgramBook.com enhances accessibility and convenience for users on both Android and iOS platforms. This innovation allows attendees to engage more interactively with the content during events.

Gain limitless access to high-quality sales leads by utilizing Salesgenie's top-notch business and consumer databases, allowing you to conduct searches whenever you wish. You can refine your search with numerous criteria, such as industry, location, income, ZIP Code, age, and additional filters, making it easy to identify targeted sales leads and obtain comprehensive profiles that prepare you for successful sales interactions. Are you tired of wasting valuable time and resources on ineffective leads? With Data Axle Salesgenie, you will receive the most reliable and current consumer and business data at your fingertips. Furthermore, it's both cost-effective and accessible whenever you need it, through both the online platform and mobile application. Our dedication to delivering high-quality data is unwavering, which is why we invest over $20 million annually and employ a team of 300 full-time researchers to guarantee that our information remains the most precise available on the market. This commitment not only supports your business’s success but also ensures that you stay ahead in a competitive landscape.

Active Directory serves as a centralized repository for information regarding various objects within a network, facilitating easy access and management for both administrators and users. It employs a structured data storage approach, which underpins a logical and hierarchical arrangement of directory information. This repository, referred to as the directory, holds details about various Active Directory entities, which commonly include shared resources like servers, volumes, printers, as well as user and computer accounts on the network. For a deeper understanding of the Active Directory data repository, one can refer to the section on Directory data store. Security measures are seamlessly integrated with Active Directory, encompassing logon authentication and the control of access to directory objects. Through a single network logon, administrators are empowered to oversee directory information and organizational structures across the entire network, while authorized users can readily access resources from any location within the network. Additionally, policy-based administration simplifies the management process, making it more efficient even for the most intricate network configurations. This framework not only enhances security but also streamlines resource management, making network operations more effective.

Brainbase Assist enables businesses to oversee every aspect of licensing, partnership, or sponsorship agreements seamlessly within a unified platform. - Gain valuable insights by monitoring crucial metrics such as total sales, royalties, availability of rights, forthcoming events, and notifications, among others. - Evaluate performance across various partners, products, categories, territories, and distribution channels, allowing you to identify potential issues before they escalate into significant problems. - Design tailored, custom dashboards and produce reports that focus on the metrics that matter most to your organization. - Manage, view, and track sales reports and royalty performance conveniently from one location. - Reduce the risk of human error with fully automated calculations for sales and royalties that adhere to the specified contract terms, ensuring accuracy and efficiency in your operations. - This comprehensive tool streamlines the management of agreements, enhancing overall organizational effectiveness.

Azure Cosmos DB offers a fully managed NoSQL database solution tailored for contemporary application development, ensuring single-digit millisecond response times and an impressive availability rate of 99.999 percent, all supported by service level agreements. This service provides automatic, instantaneous scalability and supports open-source APIs for MongoDB and Cassandra, allowing for rapid data operations. With its turnkey multi-master global distribution, users can experience swift read and write operations from any location around the globe. Additionally, Azure Cosmos DB enables organizations to accelerate their decision-making processes by facilitating near-real-time analytics and AI capabilities on the operational data housed within the database. Furthermore, Azure Synapse Link for Azure Cosmos DB integrates effortlessly with Azure Synapse Analytics, ensuring smooth performance without necessitating data movement or compromising the efficiency of the operational data store, enhancing the overall functionality of your data strategy. This integration not only streamlines workflows but also empowers users to derive insights more efficiently.

Curiosity Modeler generates: Clear, complete specifications that reduce the creation of costly bugs. Test cases optimized to catch more defects the first time. Test data that is compliant for each test and available to testers when they need it. Test frameworks, whether open source, commercial or homegrown, can be used to execute rigorous automated tests. Rapidly create flowcharts with a variety of importers and accelerations and automatically generate comprehensive automated tests and complete test data. Automation engineers maintain coded frames, exporting objects and actions to Curiosity Modeller. Anyone can automate with a drag-and drop approach.

Amazon Connect is a user-friendly omnichannel cloud contact center that enables organizations to deliver exceptional customer service while reducing expenses. Over a decade ago, the retail division of Amazon sought a contact center solution that would offer our customers personalized, engaging, and natural interactions, but we could not find one that fulfilled our requirements, so we decided to create our own. This innovative platform is now accessible to all businesses, and currently, thousands of companies with agent counts ranging from ten to tens of thousands utilize Amazon Connect to assist millions of customers each day. Built from its inception to be omnichannel, Amazon Connect ensures a cohesive experience across voice and chat for both customers and agents alike. It offers a unified set of tools for skills-based routing, robust real-time and historical analytics, and easy-to-navigate management features—all under a pay-as-you-go pricing model. This approach not only streamlines contact center operations but also enhances agent efficiency while significantly cutting costs. With its comprehensive features, Amazon Connect is revolutionizing the way businesses interact with their customers.

Apty serves as a Digital Adoption Platform designed to enhance business processes for enterprises. Achieving effective digital adoption necessitates not only guiding users through essential new software applications but also actively encouraging them to engage with new workflows. Apty uniquely merges on-screen guidance with the efficiency of proactive process compliance automation. IT operations managers, application owners, VPs of HR and Sales, as well as prominent CIOs all rely on Apty to maximize their employees' utilization of web-based applications in their daily tasks. Each month, nearly one million users leverage Apty to master web-based applications and excel in their roles at renowned companies such as Delta Airlines, Boeing, Agile CRM, and many others. It’s essential to recognize that the challenge lies not in the software itself, but in the way it is employed by users. By facilitating a more effective onboarding experience, Apty empowers organizations to harness the full potential of their digital tools.

Freshsuccess is an innovative customer success platform designed to empower software and subscription businesses to reduce churn, enhance expansion efforts, and cultivate stronger customer relationships. It provides enhanced visibility into customer accounts, allowing for quick assessments of account health, support inquiries, billing records, communications, and user engagement metrics. By identifying potential risks and opportunities, businesses can take proactive measures to mitigate customer churn while also uncovering potential advocates or avenues for growth. The platform standardizes workflows, streamlines task automation, and establishes best practices for Customer Success teams, ensuring efficiency and consistency. Key performance indicators such as churn rates, expansion metrics, product adoption statistics, and overall customer health are easily accessible. Trusted by leading B2B software and subscription companies, Freshsuccess utilizes customer health scores to reflect the characteristics and behaviors of satisfied customers. This data-driven approach allows Customer Success professionals to identify risks and opportunities without relying solely on instinct, ultimately leading to better decision-making and enhanced customer satisfaction.

Supervity offers a suite of AI-powered agents that enable businesses to automate operations and enhance productivity. With capabilities like Agentic Chat and Agentic Voice, Supervity enables businesses to simulate human-like conversations, automate outbound phone calls, and support real-time co-browsing. These agents are designed for seamless integration into enterprise systems, enabling employees to work faster and independently. Whether you're in finance, HR, IT, or customer experience, Supervity’s AI agents can help automate repetitive tasks, improve decision-making, and drive digital adoption.

Apsis One is a modern, AI-enhanced marketing platform designed for marketers who want to harness their data effortlessly to deliver impactful customer journeys. It combines essential marketing tools like email, SMS, automation, surveys, and forms into a single, easy-to-use interface. The platform empowers marketers to create personalized campaigns with advanced segmentation, high deliverability, and AI-powered content optimization. With rapid onboarding and a no-credit-card-required 14-day free trial, Apsis One removes barriers to sophisticated marketing. Trusted by well-known brands, it helps reduce advertising costs, improve customer retention, and increase campaign efficiency. The platform continuously evolves based on user feedback to meet changing market needs. Its built-in AI assistant streamlines split testing and turns complex data into actionable insights. Apsis One is the smart choice for marketers ready to grow faster and smarter.

Amazon Lex is a service designed for creating conversational interfaces in various applications through both voice and text input. It incorporates advanced deep learning technologies, such as automatic speech recognition (ASR) for transforming spoken words into text, along with natural language understanding (NLU) that discerns the intended meaning behind the text, facilitating the development of applications that offer immersive user experiences and realistic conversational exchanges. By utilizing the same deep learning capabilities that power Amazon Alexa, Amazon Lex empowers developers to efficiently craft complex, natural language-based chatbots. With its capabilities, you can design bots that enhance productivity in contact centers, streamline straightforward tasks, and promote operational efficiency throughout the organization. Furthermore, as a fully managed service, Amazon Lex automatically scales to meet demand, freeing you from the complexities of infrastructure management and allowing you to focus on innovation. This seamless integration of capabilities makes Amazon Lex an attractive option for developers looking to enhance user interaction.

Voiso, a cloud-based contact centre solution, allows you to easily set up, scale and manage your contact center, while improving customer experience and business metrics. Contact center capabilities include local calling experience, smart auto dialers, AI-powered voice recognition, agent management features and omnichannel support. Voiso combines it with pre-integrated integrations with major CRM/helpdesk systems. Voiso helps you scale your communications, reach customers even in highly regulated countries, and expand your business internationally.

Your premier platform for managing lead data effectively. Collect, assess, and align lead information seamlessly with your existing systems. Enhance your processes to capture, qualify, nurture, and convert leads in an efficient and cost-effective manner. Effortlessly gather lead data from various sources while maximizing the number of data points with minimal effort and exceptional quality. Assess leads using your custom notes and inquiries prior to integrating them into your marketing and sales tools. Ensure all contact data is synchronized with your sales and marketing platforms, enabling you to initiate your conversion strategies promptly. Moreover, this streamlined approach helps you maintain a robust lead pipeline and improve overall operational efficiency.

Enhancing Remote and Secure Customer Interactions for Your Deskless Workforce. Elevate your customer satisfaction with an on-demand engagement experience that fosters instant connections. Significantly boost the effectiveness of your deskless team in the field, ensuring they can operate efficiently from any location at any time. While you can't extend the hours in a day, you can certainly enhance how productive those hours are. Empower your team to be genuinely deskless, benefiting from a cutting-edge, data-driven business engagement experience that streamlines their tasks. By simplifying their roles, you contribute to a more satisfied workforce. Enhance your operational efficiency by minimizing manual interventions in business processes. Foster a stable workforce and increase productivity through automation and exceptional engagement strategies. Keep your sales data accessible at all times, enabling a seamless flow of information. Reduce obstacles with improved engagement methods and prompt approvals. This approach will also enhance pipeline predictability and boost conversion rates by ensuring accuracy in your sales pipeline. Ultimately, a well-connected team will lead to sustained business growth and customer loyalty.

Perenso's virtual trade show platform allows distribution companies to host an online event with complex ordering capabilities. Perenso Cloud Show makes complex ordering easy and enables you to reach a larger audience, grow your revenue, and protect your investment. Cloud Show reflects the best aspects of a physical B2B trade fair, including: -a customizable lobby Live chat facilitates interaction between attendees and vendors -brandable vendor booths -Viewing and sharing vendor content Live negotiating and doing deals at-show Complex orders can be placed at-show Perenso Cloud Show can be used as an online-only event or in conjunction with a trade show (with Perenso Trade Show platform), to create a hybrid event.

CRES represents a comprehensive integration of Real Estate Data, Documents, Business Processes, and Business Intelligence. By utilizing CRES Technology, real estate firms can effectively tackle challenges related to IT operations and boost their business productivity. Our solutions are seamlessly integrated with property management systems like MRI, Yardi, VTS, or RealPage, leveraging the power of Office 365 and Azure Cloud. The expertise of our principals and technical staff is rooted in the real estate sector, with decades of leadership experience spanning various domains, including technology, business process management, finance, human resources, and customer service. Our dedicated team, equipped with extensive experience in real estate, approaches technological challenges with high standards, providing solutions that enhance business processes and elevate the productivity of any real estate organization. Moreover, we are committed to continuous improvement, ensuring that our clients remain competitive in a rapidly evolving market.

The only global, operator-agnostic solution that integrates cellular communications with enterprise phone recording, CRM, AI-basedBI and other systems. This cost-effective and painless solution ensures that every business (cellular) phone call is recorded into the CRM system. All employees' business mobile calls, whether they are at work, home, or while traveling, are automatically captured and transferred to the CRM. You can automatically record, track, document and transcribe mobile calls, SMS records and other forms business-critical mobile communications, without exposing employees' privacy! Increase the engagement of your customer-facing team members. One device - Multiple business profiles. Allow your employees to use their mobile devices for work, while still protecting their privacy. Only log business calls and text messages.

Streamlined SaaS App Integrations Made Effortless. Kloudless is an advanced API integration platform that consolidates endpoints and data structures from various SaaS APIs, allowing you to write code just once and seamlessly connect your application with multiple SaaS providers. We have navigated the complexities of over 150 APIs on your behalf. Our expertise in communicating with and managing these numerous APIs means you can focus on your core product. Collaborate with us to ensure your application can connect with any SaaS solution your customers desire. Our Unified APIs simplify the integration process by harmonizing endpoints and data models from various SaaS APIs, enabling you to code once and integrate many. By abstracting the differences among numerous SaaS APIs, our Unified APIs facilitate rapid integration development, helping you bring new features to market faster. Additionally, we provide valuable features such as real-time activity monitoring and pre-built tools like the File Picker and Crawler, which are not always available from the SaaS providers themselves, further enhancing your integration capabilities. With Kloudless, you can maximize efficiency and deliver exceptional value to your users.

Engage digitally with your network of partners and all forms of business connections. Eliminate the need for outdated spreadsheets and presentations. Qollabi equips you with ready-to-use templates and a specialized toolbox tailored for each partner group. Don't wait for the next Quarterly Business Review to keep your business partners informed. With Qollabi, you can send frequent updates to ensure that both you and your partners remain aligned. Its API seamlessly integrates with existing data sources such as Salesforce and Microsoft, eliminating the hassle of data retrieval. Take swift action with ease. Qollabi's API-centric platform is designed to fit within your array of tools. PLAN: dynamic and centralized partner strategies with a shared toolbox accessible to the entire team. COLLABORATE: interact with your partners through updates on objectives and key results (OKRs), send requests, conduct polls, and much more. MEASURE: connected to your CRM and other data sources for real-time enrichment and updates of partner plans. This approach not only streamlines communication but also strengthens the overall partnership experience for everyone involved.

Your office phone system is gone. The office phone system is now a glorified phone forwarding device, sending office calls directly to users' mobile phones. This begs the question: Why do we still need office phones and company telephone lines? JOONTO is unique in its approach to the entire virtual phone platform. JOONTO does not create third-party apps that are cumbersome and rarely used by field reps. Instead, it brings all the power of every office phone system feature directly into your users' native mobile phones and text messaging application. JOONTO converts all mobile phones owned by your employees and mobile workforce into a fully-functional, scalable phone system. JOONTO lets you use your mobile device as your primary office phone, regardless of whether you are traveling, a road warrior or simply telecommuting.

Link the digital paths of your customers to personalized guidance. Enhance interactions through in-person consultations, phone calls, video chats, and messaging with our innovative platform. Seamlessly integrate customer journeys from your website into tailored advice sessions. By implementing our straightforward JavaScript plug-in on your brand's site, you can track visitor behavior anonymously. This plug-in effortlessly transitions these online paths into personalized advice discussions, whether in-store or via phone. Advisors receive valuable insights from these digital experiences through a specialized application designed just for them, which ultimately helps them save time. In today's internet-driven retail landscape, many sales representatives remain out of touch. Count3r empowers team members with essential information regarding products, sales strategies, and store specifics directly on their tablets. This allows your sales personnel to regain their role as trusted shopping advisors while increasing sales by up to 20%. We equip advisors with the confidence to up-sell effectively to every customer, across all departments, thereby enhancing profitability. Elevate your conversion rates by providing exceptional customer experiences that merge the best features of online shopping with personalized service. By doing so, you create a more engaging and satisfying shopping environment that meets the needs of today's consumers.

The ProteusEngage sales enablement platform was crafted by experienced leaders in the sales sector, who faced challenges in navigating complex new business developments and enhancing cross-selling to existing clients. What sets ProteusEngage apart from other platforms in the market is its buyer-first approach, which is underpinned by validated engagement journeys, modules, and analytics. The platform features unique workspaces that foster engagement, collaboration, consistency, and communication, ultimately enhancing relationships and driving revenue growth. Instead of overwhelming your sales team with countless brochures and presentations, it's time to embrace a strategy that aligns with the preferences of your buyers and clients—cultivating genuine, consultative relationships that cater to their needs. ProteusEngage empowers sales and account teams to create highly interactive digital environments that promote authentic relationships through enhanced communication, collaboration, and trust-building in a digital landscape. By leveraging this innovative platform, organizations can transform their sales approach to meet the evolving expectations of their clients effectively.