Business Software for BigCommerce

Remark transforms the traditional in-store experience into a digital format by utilizing AI personas trained through genuine expert interactions, allowing them to effectively guide, tailor, and enhance each shopper's journey in real-time. When visitors engage, they interact with context-aware assistants capable of fulfilling requests such as changing sizes, modifying shipping addresses, or recommending related products directly on the website, thereby reducing friction and minimizing support queries. Each interaction contributes to a continually expanding knowledge base that enables personalized adjustments to on-site content, including titles, descriptions, and specifications, all informed by factors like conversion rates, search terms, UTM tags, user browsing patterns, and geographic location. Additionally, dynamic blog posts present expert insights as content ready for publication, while seamless integrations allow for immediate actions regarding orders, inventory management, CRM, and other relevant systems. The platform also includes robust enterprise-level features that allow for customization of data retention, redaction, and encryption policies, as well as ensuring detailed role-based access control and maintaining secure, unalterable audit trails. This comprehensive approach not only enhances user experience but also ensures that data is meticulously managed and protected at every stage.

Sellence operates as an AI-driven SMS sales agent specifically designed for ecommerce and B2C brands, effectively closing sales through tailored, one-on-one conversations while also managing abandoned carts, addressing browse abandonment, starting welcome sequences, re-engaging inactive customers, and automatically revitalizing leads. In contrast to conventional chatbots that merely respond to inquiries, Sellence's agents leverage machine learning and conversational AI to adapt to customer intentions, resulting in conversion rates that are five times higher, increased agent capacity by 1.5 times, and an impressive 5.5% boost in client engagement without any initial costs. The platform integrates effortlessly with prominent ecommerce solutions such as Shopify, WooCommerce, BigCommerce, and Magento, as well as custom storefronts through user-friendly API connectors, enabling brands to scale personalized SMS outreach effectively while avoiding mass messaging. Its innovative conversation flows and immediate personalization ensure interactions that mimic human communication, ultimately building trust with customers. By utilizing Sellence, brands can enhance their customer experience and drive sales growth in an increasingly competitive market.

VooChat is an all-in-one customer communication platform that empowers businesses to maximize revenue through engaging and personalized chat interactions. Its feature set includes geo IP tracking for location-based assistance, multi-file transfer to facilitate document sharing, and customizable chat views for enhanced user experience. Supporting integrations with over 200 popular tools such as Twilio, Zapier, and BigCommerce, VooChat ensures seamless workflow automation and productivity gains. The platform is trusted worldwide, with 200,000 support agents across 150 countries managing 75 million chats every month. Available on web browsers and mobile devices (iOS, Android, Windows, and Mac), VooChat guarantees consistent accessibility for teams on the go. Businesses benefit from a free 14-day trial to experience the platform’s capabilities firsthand. Designed for easy setup and fortified with robust security, VooChat provides reliable support to ensure smooth communication. This solution effectively turns customer interactions into sales opportunities while improving overall satisfaction.

Aleph is a finance platform designed for AI, facilitating financial planning and analysis by merging data consolidation, spreadsheets, dashboards, and intelligent automation to enhance finance processes. It seamlessly integrates with over 150 systems, including ERP, HRIS/ATS, CRM, and various databases, utilizing no-code solutions to ensure real-time data synchronization. The platform adeptly transforms raw data through mapping, table combinations, and applying specific calculations, while securely storing essential metrics. Users can access Aleph via a web interface, complemented by spreadsheet add-ins that allow for the preservation of existing models, all while leveraging more accurate and live data. With features like dashboards and drill-down capabilities, it enables users to identify variances, expedite reporting and closing procedures, engage in forecasting and budget planning, model various scenarios, manage headcount effectively, and share visualized metrics across teams. Additionally, it incorporates robust security measures (SOC 2 Type II) and compliance features, ensuring clients receive immediate value from the platform; many report achieving operational readiness and generating reports within just a few days or weeks after implementation. This rapid onboarding and user-friendly design make Aleph an appealing choice for organizations looking to optimize their finance workflows.

servis.ai is a comprehensive business operations and CRM solution that consolidates workflows for customers and teams into one unified system of record, leveraging AI-driven automation, voice technology, reporting, and various integrations to enhance efficiency and understanding. Users can interact with an AI assistant and voice interface to effortlessly navigate the platform, create or modify records, dictate notes, generate reports, and perform tasks using natural language, accessible on both web and mobile devices. The platform encompasses modules for email, phone, SMS, meetings, tasks, webforms, and offers extensive integrations with popular tools such as Office 365, Zoom, Twilio, and Slack. Additionally, servis.ai features preconfigured application stacks that include suites of related apps specifically designed for workflows in areas like sales, HR operations, field service, or clinics, all of which can be fully customized and interconnected fluidly. The underlying architecture of the platform is based on AWS, utilizing serverless technology and a globally distributed infrastructure to ensure optimal performance, while also providing options for flexible data residency and exposing GraphQL APIs for developers. This combination of features not only streamlines operations but also empowers businesses to adapt to their unique needs effectively.

Webability is a digital accessibility platform designed to help organizations make their websites accessible & compliant with global accessibility standards such as the Web Content Accessibility Guidelines (WCAG) 2.2. The platform enables businesses to identify accessibility barriers, resolve common issues, & maintain ongoing accessibility compliance while improving the overall usability of their digital experiences. Webability provides a comprehensive set of accessibility solutions that combine automated accessibility scanning, remediation guidance, & compliance monitoring. The platform scans websites to detect common accessibility violations such as missing alternative text, color contrast issues, improper heading structures, & form accessibility problems. Detailed reports help developers & organizations understand accessibility issues & implement WCAG-aligned fixes efficiently. One of Webability’s key solutions is its Accessibility Enhancer, an advanced accessibility tool that not only detects accessibility violations but can also resolve many common issues automatically while providing clear explanations & guidance for developers. This helps organizations improve accessibility faster without disrupting the existing design or performance of their websites. In addition to automated detection, Webability supports accessibility audits & ongoing monitoring to ensure long-term compliance with accessibility regulations across different regions. By combining accessibility detection, automated remediation, & expert guidance, Webability helps businesses reduce legal risk, improve user experience, & build inclusive digital platforms that can be used by people of all abilities.

Maestra is a comprehensive personalization platform designed for DTC brands that extends personalization efforts beyond just email and SMS, resulting in an increase of over 15% in conversion rates. The platform includes a variety of features right out of the box: - A real-time Customer Data Platform (CDP) that provides unified profiles, identity resolution, calculated and custom fields, as well as product feeds. - An omnichannel messaging system that encompasses Email, SMS, MMS, RCS, push notifications, messengers, chatbots, and ad-audience synchronization. - Personalization capabilities for sites and apps, featuring pop-ups, stories, banners, surveys, and other dynamic content blocks. - A range of product personalization options, including recommendations, product quizzes, and images sourced from product feeds. - Price personalization strategies such as loyalty rewards, individualized discounts, and referral programs. - Robust analytics that facilitate reporting, segmentation, ad optimization, and tracking attribution. - Additionally, a dedicated white-glove service is available to ensure optimal results and help brands maximize their experience with the platform, enabling them to fully leverage its diverse capabilities for increased success.

ConversionBox transforms the typical ecommerce search bar into an intelligent shopping guide that listens, understands, and responds like a top sales associate. Instead of forcing shoppers to navigate confusing filters or browse endlessly, the platform uses AI to interpret real-time intent and recommend the right products instantly. Its site search, product finder, AI shopping assistant, and smart merchandising engine work together to create a unified discovery experience that adapts to each visitor. The model learns from millions of shopping patterns to deliver results that reflect price sensitivity, style cues, previous purchases, and context across the entire journey. Retailers get revenue-linked analytics, transparent reporting, and precise attribution on every search-generated purchase. ConversionBox installs in minutes, works with all major ecommerce platforms, and updates itself without requiring teams to manage keywords or rule-based systems. With flat, predictable pricing and enterprise-ready accuracy, it removes the hidden fees and complexity common in legacy search vendors. The result is a modern shopping experience that feels personal, frictionless, and conversion-focused from first click to checkout.

eHub is a comprehensive cloud-based platform designed to optimize and coordinate fulfillment and shipping processes for ecommerce businesses and third-party logistics providers. This innovative solution integrates various elements of the logistics ecosystem, such as e-commerce storefronts, shopping carts, marketplaces, carriers, and warehouse management systems, allowing companies to operate without the hassle of managing multiple separate tools. With its web-native interface, users can effortlessly print shipping labels, automatically retrieve orders, compare rates from different carriers, manage international shipments, and oversee multi-account shipping tasks, including the ability to generate labels in bulk. Additionally, eHub provides valuable modules for analytics, finance and billing, as well as partner and 3PL matching, enabling users to keep track of transit durations, shipping exceptions, carrier performance, shipping volume trends, and cost per shipment. It also features a digital wallet to facilitate the tracking of cash flow, credit, and subscriptions, ensuring that businesses can maintain a clear financial overview while streamlining their logistics operations. This all-in-one platform is designed to enhance efficiency and reduce the complexity of logistics management for its users.

B2B Portal is a sophisticated cloud-based e-commerce platform designed exclusively for the intricacies of business-to-business transactions, rather than being a repurposed solution for consumer markets, allowing organizations to transition from outdated, isolated processes to a cohesive digital sales environment. This platform features a genuine B2B ordering portal that seamlessly integrates with existing systems such as ERP and PIM, ensuring that product information, inventory levels, pricing, and orders are updated in real time without the need for middleware or risking data loss. As a result, it facilitates self-service catalogs that include tiered pricing structures, offers tailored to specific contracts, bulk order capabilities, approval workflows, and access controls customized for various buyer roles. In addition to centralizing order management and processing, it streamlines routine operations like quote-to-cash workflows and inventory synchronization, which significantly minimizes errors and speeds up order fulfillment timelines. The system also allows for the customization of workflows and pricing models to suit distinct business requirements, while providing robust analytics and reporting features that yield valuable insights into overall performance. Overall, B2B Portal empowers companies to enhance their operational efficiency and drive growth through a modernized digital framework.

Flip CX is an innovative voice AI software platform that revolutionizes conventional customer support telephone systems by automating incoming calls to deliver an Alexa-like conversational experience, effectively managing straightforward and repetitive customer inquiries without the need for human agents. It is particularly adept in sectors facing high call volumes, such as retail e-commerce, healthcare, and transportation, where it handles frequent questions regarding order statuses, returns, scheduling, billing issues, ride bookings, and more, thereby minimizing both missed calls and waiting times. With pre-built AI workflows and seamless integrations, Flip CX eliminates the necessity for coding or manual call flow development, allowing for rapid deployment using tools that assess existing call patterns through a feature called "Listen Mode," which then activates automation intents based on actual usage data. Furthermore, Flip seamlessly connects with current telephony and CRM systems, supports over 80 native integrations, and provides valuable analytics that contribute to insights on customer satisfaction and revenue performance. This comprehensive approach not only streamlines operations but also enhances the overall customer experience by providing swift resolutions to their queries.

The Schema (JSON-LD) App is a no-code platform for automating structured data, aimed at enhancing your website's Google search rankings, eligibility for rich results, and visibility to AI algorithms. This innovative application automatically identifies different page types and implements the appropriate JSON-LD schema throughout your site, encompassing markups for products, FAQs, articles, organizations, and breadcrumbs. It also provides ongoing error monitoring, checks for duplicate schemas, and ensures compliance issues are addressed, maintaining your structured data in a state ready for search engines. By delivering clean and machine-readable signals, it enables search engines and AI systems to better comprehend your content. This functionality not only boosts your chances of acquiring rich snippets and appearing in AI-generated responses but also enhances entity recognition in search results. Tailored for businesses, e-commerce platforms, and content-rich websites, the Schema (JSON-LD) App streamlines technical SEO processes, eliminating the need for any coding expertise. As a result, users can focus on creating valuable content while the app manages the intricacies of structured data.

Motileo is an innovative platform focused on enhancing sales performance and fostering team engagement through gamification, which reimagines routine business activities and key performance indicators (KPIs) as engaging and competitive experiences aimed at boosting productivity and outcomes. By integrating seamlessly with existing tools like CRM systems, it automatically gathers essential performance metrics such as calls made, meetings scheduled, deals finalized, and revenue earned, transforming these figures into dynamic competitions, achievements, and progress tracking for both individuals and entire teams. Moreover, Motileo incorporates game-inspired mechanics into the work environment, recasting targets as accomplishments, milestones, and missions that lead employees toward quantifiable results while maintaining their involvement in the process. Teams have the opportunity to engage in tailored competitions or direct challenges that cultivate a spirit of friendly competition and promote ongoing effort, all while automated recognition features grant participants points or coins that can be exchanged for rewards. This unique approach not only motivates employees but also enhances collaboration and camaraderie among team members, making work more enjoyable and productive.

Azeon is an advanced Agentic AI platform built to transform customer support operations across voice, chat, and email channels. Designed for modern enterprises, Azeon combines intelligent AI agents with contextual understanding, conversational memory, and workflow automation to deliver faster, smarter, and more human-like customer interactions. Unlike traditional support automation tools, Azeon does not just respond to queries. It understands customer intent, remembers previous interactions, accesses real-time enterprise data, and takes actions across systems to resolve conversations end-to-end.

NextFeed serves as a product feed management platform specifically designed for ecommerce teams that need to eliminate feed downtime. Unlike most feed tools that simply export files and leave users to address errors after their products are rejected by a channel, NextFeed takes a proactive approach by identifying approval risks prior to export. It highlights issues such as missing GTINs, inadequate titles for Shopping query coverage, taxonomy discrepancies, image-related problems, and compliance with channel policies in a daily report, complete with an assigned owner and suggested solutions. You can easily integrate your catalog from platforms like Shopify, WooCommerce, Magento 2, BigCommerce, Google Sheets, or through custom CSV/XML/API formats. NextFeed enhances your feeds with channel-specific transformations via an intuitive rules engine and an AI-powered mapping assistant, subsequently delivering optimized feeds to a variety of platforms including Google Shopping, Meta, TikTok Shop, Amazon, Pinterest, Microsoft Ads, Klaviyo, Walmart, Shopee, eBay, and additional custom exports, all while continuously validating and monitoring sync health. There is no need for a developer, and you can start with a 14-day free trial without the requirement of a credit card.

Rollo makes commercial-grade 4x6 thermal shipping label printers and free multi-carrier shipping software for online sellers. Rollo Ship connects to Shopify, Amazon, eBay, Etsy, WooCommerce and BigCommerce, compares discounted USPS, UPS, FedEx and DHL rates, and prints labels in seconds. Over 500,000 shippers use Rollo to cut fulfillment time and shipping cost.

Chargewood provides solutions for chargebacks specifically tailored for online merchants in the United States. In the event that a customer challenges a transaction, the bank establishes a timeline along with a set of acceptable evidence. Much of this evidence is typically available: details about the order, the shipping time, the delivery location, customer login activity, and prior purchases made by the customer. Chargewood seamlessly integrates with the platforms you already use, such as Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, and Zendesk, to access this pertinent information. For each dispute, it evaluates whether it is beneficial to contest, and if it deems a case not worth pursuing, it openly communicates this decision since maintaining a favorable dispute ratio is more critical than any individual case. When a chargeback is worth fighting, Chargewood crafts a response tailored to the specific reason code and adheres to the rules of the card network, ensuring it is submitted promptly before the deadline. All processes are transparent, as each dispute includes the evidence referenced, the rationale for the decision made, and the complete text of the response. Furthermore, every response undergoes a review by a Chargewood team member prior to submission, and a comprehensive log of actions taken is maintained for accountability. This meticulous approach ensures that both merchants and customers can trust the integrity of the chargeback process.

Yotpo is the most popular eCommerce marketing platform. It helps thousands of brands increase direct-to-consumer sales. Our single-platform approach integrates data driven solutions for reviews and loyalty & referrals, as well as SMS marketing. Yotpo empowers brands to create smarter, more profitable experiences that build and maintain customer relationships. We integrate with all the tools you use every single day, including Google, Instagram and top eCommerce platforms.

Transform the way you interact with your clientele by utilizing Engagement Cloud, which equips your team to leverage customer insights and data for crafting tailored omnichannel marketing strategies. This platform effortlessly integrates with your current eCommerce and business systems, providing a robust marketing solution that truly delivers results. Formerly known as dotmailer, dotdigital serves as a cloud-based email marketing automation tool designed primarily for small to medium-sized enterprises (SMBs) as well as larger B2B, B2C, and eCommerce organizations. Its straightforward yet potent functionality enables businesses of any size to effortlessly design, execute, and monitor personalized, optimized, and targeted email campaigns. Key features of dotdigital encompass multichannel marketing, effective lead nurturing, optimization of email send times, automated email responses, and comprehensive campaign management, ensuring that every marketing effort is both strategic and impactful. With these tools at their disposal, businesses can engage customers more effectively than ever before.

Achieve outstanding outcomes for your sales and marketing initiatives with Marketing 360. This acclaimed platform, designed specifically for small to medium-sized enterprises, merges digital marketing software with personalized marketing services to facilitate growth for SMBs. Among its standout features are an advanced marketing CRM, UXi Rainmaker Websites, Natural Listing Ads, Top Placement Ads, Social Targeting Ads, and On-Demand Marketing Services, among others. Additionally, Marketing 360 offers comprehensive analytics tools to help businesses track their performance and optimize their strategies effectively.

Sell anywhere. Fulfill your orders from anywhere. Etail connects all your supply sources with digital demand. Etail is a digital commerce platform that integrates digital commerce with distributed logistics. It allows you to sell wherever your customers shop and fulfill orders through multiple locations. Etail integrates your ecommerce ecosystem seamlessly into a single platform that allows you to manage multiple protocols, normalize and aggregate data from different sources, and integrate it into an integrated network that you can control from one central platform. Etail integrates with existing platforms. Etail does not require you to "rip and Replace" with costly, time-consuming replatforming efforts. Etail requires minimal IT involvement and is easy to implement. Our second-layer solution allows you to gain control and ability over your D2C ecosystem.

The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

Dynamic Pricing in Real Time: Prepare to Boost Your Profits. Millions of Pricing Choices Made Each Day. Achieve Up to 30% Increased Revenue. Quicklizard provides a cutting-edge dynamic pricing solution tailored for e-commerce and omnichannel retailers. With our platform, you can effortlessly observe, compute, and implement ideal prices that reflect the latest market trends. Our advanced AI technology consistently monitors and evaluates a variety of data inputs, ensuring that your pricing remains both competitive and profitable. We gather insights from competitor activities, customer behaviors, and shifting demand patterns. By swiftly adjusting to market fluctuations, you can determine optimal prices that enhance your sales volume and potentially elevate your revenue by as much as 30%. Quicklizard integrates smoothly with a wide range of commerce, retail, and ERP systems, while ensuring that pricing recommendations are updated automatically. This seamless integration supports retailers in making informed decisions that drive their business forward.

Momentis provides ERP and PLM software to its apparel, footwear, and accessory wholesale clients. It automates and streamlines processes and seamlessly integrates with third parties to deliver unmatched speed. The complete suite of products includes Style Management, Sourcing and Logistics, Inventory Management, Warehouse Management, Order Management, Order Management, Financials, Analytics, Business Intelligence, Cloud and Mobile Services, and Integrations to third parties.

TradePeg, a complete and integrated software suite, streamlines the business processes for multichannel ecommerce and wholesale companies. Our platform was built in-house. This allows your warehouse and back office teams, field sales reps, and customers to collaborate on one platform. Connect all parts of your wholesale and multichannel operations to get insight from insightful reporting. Reduce manual data entry and errors, and eliminate duplicate entries for accounting purposes. TradePeg's functionality includes: - Inventory management - Order management - Warehouse management - Multichannel ecommerce - Customer Portal Sales Rep App TradePeg connects the most important members of your business ecosystem, such as marketplaces and ecommerce platforms, carriers, FBA, and FBA. You don't need to use TradePeg often. However, we are available when you do.