Business Software for AdvancedMD

NetDirector stands out as a premier provider of cloud-based solutions for data and document exchange, featuring integration-platform-as-a-service offerings that enhance operational efficiency through automation and support one-to-many integration, while simultaneously lowering costs. Their diverse services are tailored to meet the needs of various sectors, particularly in mortgage banking and healthcare. Within the mortgage banking realm, NetDirector delivers a wide array of services, including data integration, SCRA military searches, a bankruptcy PACER suite, SSN finders, death searches, invoice management, eRecording, name and address searches, document requests, eFiling, redaction services, and AI extraction capabilities. In the healthcare sector, they provide comprehensive data and document integration via a universal API, along with additional offerings such as automated patient payment solutions, PDF to DICOM conversion, controlled substance database integration, and health data storage services. These innovative solutions are meticulously crafted to optimize operations, boost data precision, and maintain compliance with the rigorous standards of their respective industries. By focusing on automation and integration, NetDirector not only enhances productivity but also empowers organizations to make informed decisions based on accurate data.

Clinically AI is an advanced collection of AI-driven tools designed for behavioral health documentation, capable of swiftly producing comprehensive clinical notes that adhere to compliance standards, all while ensuring that clinicians retain control and oversight over the content. This platform is chart-aware, as it comprehends and references a patient’s treatment plan, interventions, objectives, and progress, thereby maintaining a cohesive “golden thread” that connects notes to the actual care being provided. It accommodates both ambient and dictation functionalities, allowing for the capture of sessions through live audio or input after the session has concluded, and is compatible with telehealth platforms such as Zoom, Google Meet, and Teams, as well as in-person interactions, and works seamlessly with any browser-based EHR by utilizing a Chrome extension or API integration. Clinically AI is equipped to manage both discrete and narrative data fields, efficiently populating dropdowns, checkboxes, and conditional logic, and has the remarkable ability to generate up to 50 tailored notes from a single group session while ensuring that each note retains a personal touch. Additionally, it provides real-time audit capabilities to proactively identify compliance issues and includes supervision tools to facilitate the review of the work completed by clinicians. With Clinically AI, healthcare professionals can enhance their documentation processes, ultimately improving the quality of patient care and streamlining administrative tasks.

Hello Patient is an innovative healthcare AI enterprise, offering a product known as Mia, which serves as an AI receptionist that manages patient interactions through voice, text, and web chat at all hours. Various multi-location medical practices and consumer health brands utilize Mia to facilitate a greater volume of conversations without the need for additional staff. In the front office, Mia efficiently answers calls, schedules appointments, manages new-patient intake processes, verifies insurance information, processes refill requests, and handles payment collection. In addition to her front desk duties, she also follows up post-visit, converts referrals, conducts recall outreach, and manages any outstanding balances. When human intervention is necessary, Mia seamlessly transfers the call with complete contextual information, refrains from giving any medical guidance, and meticulously logs each interaction. Furthermore, she integrates with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems used by practices, monitors the live schedule, and efficiently coordinates bookings. With Mia managing 100% of incoming calls, front desk staff can remain focused on patient care, resulting in a significant increase of around 20% in appointment bookings for practices. Notably, Hello Patient adheres to HIPAA regulations, ensuring patient privacy and security.

ElevateHT is a specialist in the complex world of medical supplies, inventory management, and drug management. Our solution, Pulse transforms in-office drug dispensing and inventory into actionable insights. It streamlines your processes and empowers you to make informed decision. We make managing your inventory effortless so you can focus on what really matters - providing excellent patient care. Our cloud-based software allows multiple users to perform operations quickly. Its scan in and scan out functionality ensures both convenience and security. By monitoring serial and lot numbers, you can improve product tracking and patient records. Anticipate expiry dates to prevent waste and facilitate lot recalls if necessary.

IAL (Interactive Lab) Platform is a modular platform that allows labs to manage their samples from beginning to end. IAL (Laboratory information System / LIMS) is a web-based application system that empowers testing facilities with the ability to increase efficiency, better manage samples, test results, and automate workflows. Each module can be easily integrated into a lab's workflow. IAL is the best way to manage your molecular diagnostics lab and genetic testing laboratory. Key Features Secure encryption with Secure 256 Bit Encryption is a way to keep your information safe and compliant with HIPAA. Uses a wide variety of testing systems and high-complexity analyzers Interfaces with a wide range of healthcare systems, including EMRs and billing, E-Prescribe, and Pharmacy systems. Access to the web from a variety of mobile and desktop devices. Can be hosted on our cloud or on your server.

TimeDoc Health collaborates with numerous healthcare organizations to implement scalable care management programs that adhere to established best practices and are backed by reliable technology. Our solutions are crafted to excel in providing integrated and virtual care experiences. We offer an enterprise platform along with care management services that facilitate comprehensive care, covering aspects such as medication adherence, appointment scheduling, and assistance with durable medical equipment (DME). Our integrated solutions aim to provide actionable insights on chronic conditions while enhancing care management services to reduce medication errors, inaccurate readings, missed appointments, and other prevalent issues. Additionally, we provide connected care services that focus on proactively managing the mental health of patients with chronic illnesses through specialized behavioral health care coordination. Designed by healthcare professionals, TimeDoc's care management solutions seamlessly fit into your existing EHR systems and workflows, ensuring a smooth integration that enhances overall patient care delivery. With our innovative approach, we strive to improve health outcomes and foster better relationships between patients and providers.

Streamline even the most intricate workflows and eliminate the need for workarounds. With rapid implementation, unmatched clinical lab knowledge, and reliable ongoing support tailored to your specific requirements, you can enjoy the flexibility to introduce new testing lines and adapt workflows more swiftly than your competitors. Ovation's cloud-based platform, along with its ready-made integrations, encompasses the entire operational cycle from order placement to final billing. This allows your clients to easily place test orders, initiating an automated workflow process within the LIMS where all necessary data and documents have been pre-validated. Additionally, EMR integrations are designed to support high-volume providers and manage account complexities across various organizations. By offering clear visibility into sample status, you can significantly reduce phone inquiries. Furthermore, Ovation adeptly manages the intricacies of molecular workflows and is highly customizable to fit the unique operations of your lab, ensuring that you can meet the evolving demands of the healthcare landscape efficiently.

Greenspace is the leading Measurement-Based Care platform for behavioral health organizations across North America. The platform makes it simple for providers, clinics, hospitals, campuses, and health systems to embed consistent outcomes measurement into everyday clinical care, without adding administrative burden or disrupting existing workflows. Greenspace automates the delivery and scoring of validated patient-reported outcome measures throughout treatment, turning assessment data into actionable clinical insights. Teams can monitor client progress in real time, identify risk earlier, make more informed treatment decisions, and report on outcomes across programs, sites, and populations. With Greenspace, organizations can: - Choose from 500+ validated assessments delivered automatically by SMS, email, or kiosk - Surface real-time clinical insights for every client and across the full caseload - Demonstrate impact to funders, payers, and accreditors with aggregated outcome reports - Integrate directly with 85+ EHR and EMR systems Evidence shows that consistently measuring outcomes increases the likelihood of reliable patient improvement by 3.5x, contributes to 42% higher overall clinical improvement, and reduces cancellations and no-shows by 40%. Trusted by 750+ behavioral health organizations. SOC 2 Type II certified. HIPAA and PIPEDA compliant.

Pulse, a cloud-driven medical inventory management system created by ElevateHT, is specifically designed for clinics to optimize their management of medical supplies and pharmaceuticals. It incorporates real-time inventory monitoring through scan-in and scan-out features, which guarantee precise tracking and accountability for users. The solution also facilitates the oversight of lot and serial numbers along with expiration dates, effectively minimizing waste and simplifying product recalls. With its smart purchase planning, Pulse allows users to establish customized reorder points while providing usage-based recommendations to maintain optimal stock levels for patient consultations. Furthermore, its automated reporting capabilities furnish comprehensive insights into tracking, order assessments, and profitability, along with the flexibility to schedule reports according to user preferences. By integrating seamlessly with suppliers, Practice Management Systems (PMS), and Electronic Health Records (EHR), the platform significantly boosts efficiency and curtails the need for managing multiple systems, making it an invaluable tool for healthcare providers. Overall, Pulse not only streamlines inventory management but also enhances the overall operational workflow within clinics.

FlexScanMD offers a versatile, cloud-driven solution for medical inventory management, designed to assist healthcare practices of varying specialties and scales in effectively overseeing their stock of products and medications. Accessible through any web browser on any device, FlexScanMD allows you to manage and dispense your entire medical inventory seamlessly across all your locations. This flexibility ensures that healthcare providers can maintain optimal control over their supplies, enhancing operational efficiency regardless of the practice's size or specialty.

Adonis is an innovative platform powered by artificial intelligence that seeks to transform revenue cycle management through its capabilities in monitoring, alerting, and resolving dynamic issues. It significantly improves task prioritization within RCM organizations by offering insights into denial patterns, underpayments, and performance metrics. Utilizing AI-driven analytics, Adonis aims not only to boost first-pass acceptance rates but also to reduce human errors, effectively surpassing traditional automation methods. The platform takes a proactive approach to preventing denials while automating routine tasks, thereby enabling teams to dedicate more time to enhancing patient care and overall experience. Moreover, Adonis integrates effortlessly with current electronic health records, practice management systems, billing frameworks, and patient portals in real-time, which helps to eliminate data silos and ensures a streamlined workflow. Its adaptable solutions cater to a range of healthcare organizations, including physician group practices, hospitals, healthcare systems, digital health providers, and practice management services, making it a versatile choice in the industry. By focusing on collaboration and efficiency, Adonis not only improves operational performance but also elevates the standard of care delivered to patients.

ScribeHealth utilizes advanced AI technology to serve as a medical scribe that actively listens to discussions between patients and clinicians, transcribing and coding clinical notes in real time while requiring minimal input from healthcare professionals. This innovative solution boasts a high level of accuracy, adapts through user feedback, and allows most doctors to spend just a few minutes making adjustments instead of composing notes entirely from the beginning. It integrates effortlessly with various existing EHR/EMR systems such as Epic, Cerner, AllScripts, and Jane, through secure APIs, and complies with HL7/FHIR standards, ensuring that note syncing fits seamlessly into the daily routines of clinicians. With robust security measures including bank-level encryption, automatic deletion of audio recordings post-transcription, and strict adherence to HIPAA regulations, patient privacy is meticulously protected. Additionally, ScribeHealth provides valuable features like session analytics, speaker identification, and the ability to understand context for better extraction of symptoms and assessments, enhancing the overall efficiency of clinical documentation. This technology not only streamlines the documentation process but also empowers healthcare providers to focus more on patient care rather than administrative tasks.

Assort Health is an innovative AI platform designed specifically for healthcare providers, adept at managing both incoming and outgoing patient communications through voice, text, and web channels, achieving a remarkable resolution rate of up to 90%. This platform operates continuously throughout the year in various languages and efficiently handles tasks such as scheduling appointments, rescheduling, cancellations, confirmations, addressing provider inquiries, responding to frequently asked questions, obtaining lab results, processing prescription refills, managing billing questions, and sending reminders or follow-ups. Furthermore, it intelligently directs interactions to human representatives when necessary, generates pre-visit notes customized for provider needs, and facilitates outbound outreach initiatives such as waitlist management and re-engagement through voice, SMS, or email. Assort Health seamlessly integrates with existing electronic health record (EHR) and practice management systems, including widely used platforms like Cerner, Epic, AthenaHealth, AdvancedMD, and eClinicalWorks. With a foundation of over 1.1 million workflows fine-tuned from countless patient interactions, Assort Health sets a new standard for patient engagement in the healthcare sector. Its ability to streamline operations while enhancing patient experiences positions it as a vital tool for modern healthcare practices.

NextPatient serves as an automation solution for the front offices of healthcare practices, seamlessly integrating with major electronic health record and practice management systems to enhance scheduling, patient interaction, and administrative processes. The platform provides 24/7 access for patients to self-schedule, allowing them to easily book, modify, or cancel their appointments online from any device, while ensuring that healthcare providers maintain complete oversight of appointment availability and types. Additionally, it features an automated waitlist, which promptly informs patients of any cancellations or openings, enabling providers to quickly fill last-minute appointments. With digital check-in capabilities, patients can finalize their paperwork, consent forms, and insurance submissions online prior to their visit, significantly minimizing their waiting time and eliminating the hassle of illegible paper documents. Furthermore, NextPatient manages payment processing, encompassing deposits, secure card-on-file storage, and the automatic collection of outstanding balances via secure links, thus simplifying financial transactions for both patients and practices. This comprehensive approach not only enhances the patient experience but also optimizes operational efficiency for medical offices.

Calvient is an advanced healthcare operations platform that leverages artificial intelligence to streamline, quantify, and automate essential processes such as handling faxes and document intake, managing referrals and prior authorizations, organizing records, and optimizing various back-office functions by seamlessly integrating with existing electronic health record systems. This innovative platform consolidates all incoming tasks within a single intelligent framework that utilizes AI for classification, efficient routing, automated task lists, coordination dashboards, and insightful analytics aimed at identifying bottlenecks and evaluating performance metrics. By centralizing communication from various channels into one unified practice inbox, it not only categorizes and prioritizes tasks but also intelligently directs them to the appropriate team members. Furthermore, Calvient enhances operational efficiency by implementing predictive automation and insights that minimize manual workloads, expedite processing times, boost throughput and compliance, and enable staff to concentrate on meaningful interactions with patients. Remarkably, real-world implementations have demonstrated substantial time savings, accelerated task completion rates, and increased operational capacity, all without the need for additional personnel. This transformation ultimately leads to a more efficient healthcare environment that prioritizes the patient experience.

FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.

Artera is a patient communication and engagement platform that pairs voice AI agents with a secure agentic platform to strengthen how healthcare providers communicate and care for patients. Our voice AI agents handle routine patient interactions that consume staff time, appointment scheduling, intake, referral management, payments, and care gap outreach, so staff can focus on the conversations that need a human touch. Dedicated AI Service Squads, teams of Artera's AI builders, work directly with provider teams to design custom AI solutions built around each practice's specific workflows and EHR environment. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. Artera Harmony, the core agentic platform, connects fragmented communication into coordinated patient engagement across every channel, with deep EHR integrations that automate the right message at the right time. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue. AI-powered Smart Inbox consolidates all patient conversations in one unified place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention. Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients

Leaders in Patient Acquisition and Patient Retention. Integrating with your EMR will modernize your patient experience. We will automate and streamline communication from your front staff. With effective SEO and patient recall, you can attract more patients. With complete transparency on ROI, you can evaluate the performance of your marketing efforts. Automated reminders for consultation appointments via email, phone, and text. Tracking marketing revenue and costs of the practice website and its marketing channels. All key performance indicators, leads, and purchased appointments related to rankings, SEO factors, and traffic types are tracked.

Reduce administrative hours by 20% for your practice while verifying patient insurance eligibility instantly and enhancing the check-in experience with our kiosks, tablets, and software solutions. Make the check-in process easier for patients by enabling them to register before their appointments from any location at their convenience. The registration procedure is made simpler, and the intake process becomes more efficient. With our flexible workflow, you can expedite the check-in process, achieving an average of just 3 minutes for new patients and under a minute for returning ones. This not only accelerates patient processing but also boosts successful payments and enhances cash flow within your practice. Medical facilities have reported increases in their point-of-sale collections ranging from 25% to 65%. Clearwave addresses the issue of patient impatience effectively. By implementing a digital front door that remains accessible at all times, you can ensure seamless scheduling, automated eligibility checks, efficient patient check-in, and clear financial transparency for everyone involved. This innovative approach transforms the patient experience and ultimately leads to higher satisfaction rates.