ORCA is a highly adaptable platform that excels in both ledger management and high-volume debt collection. This client/server-based solution employs SQL Server as its backend data store, ensuring it is scalable and capable of being configured to replicate across various locations for disaster recovery purposes. The frontend interface, developed using Microsoft Visual Studio, facilitates seamless integration with other Windows applications, while developers can utilize an API for interaction with Orca from external products. The system features a contemporary design and customizable account screens, allowing users to easily add additional fields and create custom data import routines. Furthermore, it includes a drag-and-drop workflow designer, automated direct debit processing, and PCI-DSS compliant card processing capabilities. With its robust functionalities, ORCA is not only user-friendly but also versatile enough to meet diverse business needs.