Best Field Service Management Software for Microsoft Azure

Nomadia Group has provided a wide range of routing and scheduling optimization software for field forces for over 30 years. This has helped to increase their productivity by up to 30%. Their software solutions optimize the daily movements of more than 150,000 mobile employees around the globe: technicians, salespeople and delivery staff. TourSolver is their Routing & Planning Software flagship. It is available as a monthly subscription. Mobile apps are available for both Android and iOS devices. Chat, email and phone support are available during the EST hours. Routing & Planning optimization allows decision-makers to identify relevant, realistic, profitable routes while providing high quality customer service and managing emergency situations: installation, repair and/or maintenance services, sales appointments and pickup and delivery. Nomadia guarantees a 20% average productivity increase.

UpKeep is a mobile-first software for facilities and equipment maintenance that is trusted by some the largest companies in the world. UpKeep allows asset and facility management teams to get better data and collaborate seamlessly to improve productivity. It includes tools to create work orders on the go, keep track of all current or upcoming work orders and monitor the health of locations.

iGEO is the most specialized software for Pest Control Operators. The PCOs increase the profitability and the automation of all theirs process in a simple way. iGEO is used by almost 1000 Pest Control Operators around the world. We are present in more than 25 countries and is translated to 5 languages. Thank to the feedback of these companies that work with iGEO, we grow continuously with new features every month, totally adapted to this sector. We integrate all new technologies into our software, like smart traps (IoT), augmented reality, Artificial Intelligent (AI), Route Optimization, and much more iGEO is designed to help in all areas of the company: technicians and backoffice. Plus, we offer a Customer Portal, and a Providers Portal with catalog of the main providers. CRM, Routes, GIS, invoicing, warehouse, catalog, technician app, human resources, fleet management, costs and profits, alerts tickets, floor plans, control points... iGEO is in Google's Cloud, so it allows users to work in real time, from anywhere and within any device. iGEO has a "Integration Platform" to help bigger companies for integrate all the necessary data into third party softwares.

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Boost your sales with FORM MarketX, an innovative market execution application that facilitates guidance, tracking, and performance enhancement in real-time. With its intuitive drag-and-drop builder, you can create and assign dynamic tasks effortlessly. The app also allows teams to receive contextual support on mobile devices, ensuring task completion is streamlined. Obtain valuable insights through instant reporting, enabling you to send the appropriate task to the right individual at the ideal moment—consistently—thanks to our user-friendly no-code task builder. Select from a variety of 12 task types, including advanced image recognition, and apply conditional logic to expedite responses for your teams. Set up push notifications and alerts to monitor outcomes and tackle issues promptly as they arise. Furthermore, you can assign photo tasks to your field sales teams, allowing them to capture real-time images of execution from any site. Experience the live execution of merchandising and standard operating procedures (SOPs) with data and images stamped with geo-location, time, and user details. Additionally, you can conveniently view and export photos in formats such as PDF, PowerPoint, or through shareable links for effortless distribution, enhancing collaboration among your team members. By utilizing this comprehensive tool, your organization can maximize efficiency and drive better results across all facets of market execution.

Diagnose and resolve service issues quickly, accurately, and more profitably. Neuron7's AI predicts issue categories and resolution steps to help your newest team members perform as well as experienced call center agents and field service technicians. Deflect calls, increase first time resolutions, and reduce parts wastage while capturing expert knowledge. Neuron7's AI continually learns to find the best resolution paths and guide people to success quickly, despite having 1000s of agents and 1000s product configurations.

Enhance the efficiency of your field service operations with Fieldman's user-friendly and adaptable software designed for technicians. This versatile platform empowers your organization to effectively oversee various assets, manage inventory, and coordinate technicians, resources, and field contractors seamlessly. With Fieldman, you can extend the lifespan of all your assets, streamline appointment scheduling, automate the dispatch of work orders, and collect crucial field data, even in regions lacking Internet connectivity. Begin with a manageable field service project and gradually scale up at a pace that suits your organization’s needs. Understanding the importance of scalability in infrastructure projects, Fieldman simplifies the management of numerous daily appointments, addressing challenges such as customer no-shows with ease. It also facilitates the handling of projects of any magnitude, optimizes routing, and ensures data collection in offline areas. Additionally, you can plan and create job orders across various departments, while the mobile app allows for easy documentation in the field and the flexibility to adjust objectives based on performance metrics. Ultimately, Fieldman provides a comprehensive solution to meet the diverse demands of your field service operations.

Davisware is an all-in-one, comprehensive platform built for commercial service companies in the Food Equipment, HVAC/R, Petroleum Equipment, Overhead Garage Doors, Air Compressors, and other commercial industries. We have everything you need to streamline your commercial service business and operate at maximum efficiency. Our industry-specific solutions, Vision and GlobalEdge, help companies unlock cash flow, simplify operations, discover actionable insights, and delight customers. We’re leading our field, so you can lead yours!

Addressing Service Management CRM can be quite challenging when it comes to customer service. We focused on this issue, and the results were quite positive. Our expertise in service management, scheduling, and sales has gained us a solid reputation. We aim to streamline all aspects of record-keeping, communication, scheduling, and sharing information, particularly in mobile environments. Transitioning from outdated methods like paper, spreadsheets, and cumbersome software is essential. The system also proactively alerts staff about necessary actions and emphasizes priority tasks. This approach significantly simplifies the process for all staff members, enabling them to enhance service quality and provide proactive support effectively. Ultimately, our goal is to foster an environment where every employee can easily contribute to improving customer interactions.

Total Office Manager®, an award-winning, complete service management software program, does it all. Constructed by contractors for contractors. This package includes accounting, certified payroll and job costing. It also features GPS tracking and powerful field service management apps. Aptora Mobile II®, our completely redesigned mobile field service software solution, is now Aptora Mobile II®. This software program connects your browser-based smartphone or tablet to your Total Office Manager®.

Enhance your service processes with mfr. Our cloud-based software solutions for field service management simplify your team's responsibilities while fostering business growth. Unlike traditional software that can be cumbersome and slow, our robust and user-friendly cloud platform empowers both office and field personnel to efficiently manage and tackle various tasks and challenges. By setting new benchmarks, you can transform your organization into a cutting-edge workplace and service provider. Elevate the quality and dependability of your service team, gaining greater control through proactive planning and organization. The perfect digital solutions tailored for each task: Automated and time-efficient workflows significantly enhance employee productivity. Lasting success hinges on data; with mfr, you'll have constant visibility of all key performance indicators (KPIs), allowing you to focus completely on steering your company or service team toward success. Embracing these advanced tools will ultimately lead to a more streamlined operation and better overall service delivery.

IFS Field Service Management (FSM) stands out as a leading solution tailored for field service operations in large organizations. It encompasses a wide array of features designed to enhance resource optimization throughout the entire service lifecycle. Key offerings include a contact center, management of contracts and warranties, knowledge and project oversight, as well as improved planning and scheduling capabilities. Additionally, it boasts mobile functionality, portals for customers and partners, billing systems, inventory management for service parts, and processes for returns and repairs, ensuring comprehensive support for all service needs. Such a robust framework facilitates not only efficiency but also a heightened level of service delivery.

AFS actively encourages customer participation throughout the service process, allowing them to effortlessly log calls, close service requests, and review charges in real-time through the AFS web portal. Utilizing the advanced capabilities of Google Maps professional edition, AFS processes thousands of route optimization requests every minute to maximize efficiency. From the warehouse to the delivery van and through to installation, AFS adeptly navigates and resolves the practical challenges encountered in everyday operations. This commitment to addressing real-world issues ensures a smoother experience for both customers and service providers alike.