Best Customer Service Software for Enterprise - Page 15

Sococo is a virtual office where distributed teams can work side-by-side every day, regardless of where they might be located. Working in an organization's online office can be more productive than working on the same floor or in a single room.

iReview Reputation Management—an innovative solution that sculpts and guides your digital identity. Utilizing advanced sentiment analysis and real-time monitoring, iReview empowers you to enhance and manage your online standing. Each online interaction contributes to your brand's unique story. iReview extensively assesses user-generated content, converting it into actionable insights. By aggregating reviews, comments, and mentions, iReview distills these inputs into a cohesive narrative, giving you full authority over your digital footprint. Leverage iReview's customized approach. Detect potential PR hurdles, capitalize on chances for brand upliftment, and foster genuine connections with your audience through instant notifications. The user-friendly dashboard highlights sentiment trends and uncovers underlying patterns, granting you a competitive advantage. Harness public perception to refine your strategies, create impactful messages, and innovate with precision. Step into a realm where your reputation thrives—empowered by iReview, curated by you.

Smartz Solutions is a disruptor that is reshaping contact center landscape. The traditional legacy systems have been holding businesses hostage too long with their complex infrastructures and high fees. Contact centers are tired from being burdened with disjointed, expensive systems that have a negative impact on customer and employee experience. Our AI-powered 360° experience platform is redefining contact centre experiences. We've been there. We paid for legacy systems. We had 15 systems running simultaneously (at snail's speed) to be able run our call center. We understand the frustration of not being able (sometimes even) to find data to help customers. We know how frustrating it is to have employee data scattered across multiple systems, never allowing a clear picture of the business. You don't have run your call center by losing money, opportunities, and patience. With a comprehensive tech stack you can finally have your entire customer base.

Cliniko is a practice management software that is used by thousands of allied healthcare professionals in over 95 countries. Manage your schedules, treatment notes and invoices. It is great for solo practitioners or large teams. It is loved by podiatrists and therapists as well as chiropractors and massage therapists. Cliniko can be used on any device. It also includes secure telehealth, online bookings and online payments so that you can connect with patients from anywhere. Our system meets or exceeds all requirements of the Australian Privacy Principles (GPPR, PIDA, and HIPAA). It's free to try for 30 days without any payment information.

Remote Desktop Software, for Remote Support, Remote Access, and Online Meetings. Multi-platform software, avaible on Mac, Windows, Android and iOS. Iperius Remote ensures fast and secure remote desktop connections. The software is convenient for both ITPROS and private individuals. Connect from any a PCs or Devices to another easily and stability. Iperius Remote allows connection over the internet. Remote Control Connect in a simple and rapid manner to any computer. Work as if you were present locally, transfer files, make use of chat. Complete Remote Desktop. Unattended access Install Iperius Remote as a service for unattended access. You can keep a list of the computers of your customers and connect to them in order to carry out assistance at any time. Secure Powerful Universal Iperius Remote ensures the highest possible level of security with end-to-end encryption, compliant with HIPAA and GDPR standards. The video transmission technology is among the most powerful available, with a frame rate of up to 60 FPS.

GlossGenius is a top-rated platform that helps salon and wellness businesses save time, make more money and build a better reputation through powerful booking, payments, and marketing. GlossGenius is a powerful, modern and affordable platform that can manage your entire salon, spa, or barbershop. GlossGenius is affordable for all levels of staff, offers unlimited appointment bookings, the industry's lowest processing fee (2.6%), stunning readers, text messaging, email marketing, social networking marketing, beautiful website creation, reporting, and many more. A free trial is available. It takes just minutes to get started. You can also transfer your business information (clients, appointments and notes) with the free trial. This platform is a favorite among business owners and teams.

All the tools you need in a single platform. Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more. Automately message leads via voicemails, SMS, email, FB Messenger, and forced calls. Our built-in tools allow you to collect payments, schedule appointments, track analytics, and keep track of your data. HighLevel is a Full-Suite Platform for Agencies. The Platform includes a fully featured Page Builder to help you capture leads. You can create fully featured websites with custom menus using our intuitive platform. All you need to create high-performing, captivating landing pages in one place. You can capture leads via Surveys and capture forms. You can either integrate directly with our page builder, or embed them on one of your own websites. For many businesses, the first step is to request appointments and capture appointments. HighLevel has our own calendar application.

Squadcast is a tool for incident management that was specifically designed for SRE. Squadcast Actions can help you create a culture of blamelessness by reducing the need to have physical war rooms.

Improve your CX by supercharging your existing landline, enabling it to send and receive SMS messages. MessageKite opens up your customers most preferred channel of communication while maintaining your current coordinates. Automate tasks such as appointment and delivery reminders, product updates, service interruptions and alerts, address updates and even new product and service announcements, saving your staff time by automating mundane tasks. MessageKite’s enterprise version is a great match for businesses with multiple locations and distributed teams.

Higher conversions Interactive chats are more likely for customers to interact with your website. Delight Customers Use interactive question templates, gifs, and native language to delight your customers. You are always available 24x7 Even if all your sales reps are on vacation or asleep, you can still collect leads. Don't let your business go to sleep. Purchases at a Discount Engage each visitor to make every dollar of your advertising dollars count. Bot does not require human interaction.

You can get great reviews, be the first choice, and win more clients all in one place. Reviews are 2020's best referrals. Review sites with hundreds of positive reviews are the best way for prospects to trust you. Get them. Customers can easily send you a text message from their website or any other web page to increase their chances of obtaining leads. Customers will be more satisfied if you answer their questions, schedule appointments, send product photos, and stay in touch. You can request payments via text message. The conversation begins with a web chat, and ends with a payment. 1. Your amazing reviews will help you get found. 2. It's easy to contact us via Webchat 3. Ensure that you have a conversation with your customer throughout the sale. 4. Great reviews from new customers 5. 5.

Generate Reviews. Increase Engagement Drive Traffic Reputation Desk is an automated software that manages your online reputation, monitors multiple review sites and generates positive reviews. It also allows you to interact with new customers and attract them.

VIRIMA is a SaaS platform that provides highly automated IT Asset Management, IT Service Management (ITSM), and IT Operations Management solutions (ITOM). It is easy to use and affordable to deploy. VIRIMA enables business processes to be linked to the technology and services they rely on through advanced infrastructure discovery and visualization capabilities. VIRIMA CMDB's innovative automation capabilities provide insight, control, and value to IT companies large and small. This allows them to efficiently address the challenges of managing and securing today’s dynamic, dispersed, and complex IT estate.

All the tools you need for growing your Amazon business. Seller Labs Pro makes it easy. The software is trusted by thousands of Amazon brands. Create powerful ads: You can import existing campaigns and set up new ones with full Amazon integration. Manage in Real Time: Bold visuals clearly show performance so you can decide what actions to take. Ad Scheduling will ensure that you never run out budget again. Optimize for Big Results: Ignite offers data-driven suggestions. These keywords and bids are what propel your product to the top, and knock out all competitors. Automate Buyer-Seller Communication: Get feedback and reviews via automated emails. Automate your Amazon Buyer-Seller messages and take back your time. Increase your organic and paid search rankings: More traffic equals more sales. To improve your Amazon search ranking, find high-traffic keywords.

Mindsay automates customer interactions using conversational automation to make them more simple and efficient. We assist customer service teams in overcoming common challenges. This allows them to automate customer inquiries, eliminate time-consuming processes, optimize their human resources, and reduce costs. We help companies develop their customer service automation strategy. This allows for maximum automation of customer interactions while maintaining a low total cost of ownership.

Information equates to influence, and applying that knowledge enhances effectiveness. Support teams possess the deepest understanding of customer challenges and the optimal solutions to address them, making a knowledge base an essential element of an organization's strategy for customer experience. This resource organizes common inquiries, product information, policies, and additional resources, providing valuable insights to both customers and support agents. Zendesk Guide, when integrated with Zendesk Support, functions as an intelligent knowledge base designed to assist your team in consistently refining content, ensuring it remains current, and delivering it to customers almost instantaneously. By utilizing a well-structured knowledge base, companies can not only enhance customer satisfaction but also streamline their support processes significantly.

Stop wasting your time managing internal IT with complicated solutions that don't work. Fiwit is the best IT software you could ever imagine. Too many screens and phones? Our IT asset management solution will help you tidy up all your devices. Make your colleagues happy. Give your colleagues the IT service they need. Don't leave your internal IT issues hanging with our integrated helpdesk software. Be organized.

Explore over 30 Growth Widgets designed for your website, including marketing tools, plugins, and pop-ups aimed at converting, engaging, and retaining your visitors. You can easily choose the widgets you want, personalize the text and branding, set up triggers, and simply click ‘install’ to integrate them. It's crucial to note that 98% of visitors tend to leave without taking any action, which emphasizes the importance of displaying captivating messages, pop-ups, and interactive features on your site. Alarmingly, for every $92 spent on attracting visitors, only $1 is allocated to converting that traffic into leads and sales. By utilizing our comprehensive suite of tools, you can foster trust and ultimately boost both leads and sales. It's worth mentioning that acquiring new customers can be as much as five times more expensive than retaining those you already have. Our system enables you to onboard, engage, and retain your customers and subscribers effortlessly and automatically. You can deliver tailored campaigns to targeted audiences based on their activities, actions on your website, or data from your CRM and billing systems. Additionally, leverage our API and JavaScript tracking to send over custom events and segment your audience based on various criteria such as clicks, pageviews, devices, countries, or specific custom events, ensuring that your marketing efforts are as effective as possible. This level of personalization can significantly enhance user experience and drive better results for your business.

Boost your conversions and elevate leads and sales in just a matter of minutes with ProofBoss! By creating genuine urgency and fostering trust, you can show your visitors real-time activity on your site. The setup and integration process is straightforward and compatible with any website. Transform your online presence into a vibrant hub that encourages buyer engagement and action. With ProofBoss, visitors will feel a sense of community, understanding they're not alone in their interest. Accurately gauging a website's "temperature" can be challenging, but ProofBoss enhances your customers' online journey, making it more engaging and persuasive. By showcasing recent orders, customer feedback, and various user interactions, ProofBoss can dramatically boost your conversion rates. In just two minutes, you can integrate ProofBoss, which will automatically detect and display new signups to further enhance user experience! This innovative tool empowers your website to resonate with visitors, driving them toward making quick purchasing decisions.

Reviewshake simplifies the process of generating, managing, marketing, and analyzing reviews by consolidating everything into a single platform. We prioritize making it effortless for your customers to leave feedback by directing them to the exact location where they can submit their reviews, which is crucial as increased convenience often leads to a higher volume of responses. You can easily share a link with customers or through social media to kickstart the review process, allowing them to choose from various sites where you prefer to receive feedback. You can request feedback through personalized emails or SMS, either individually, by uploading a CSV file, or through fully automated systems. This centralized platform enables your team to oversee all reviews efficiently. You will receive real-time notifications for each review, ensuring that you never overlook any feedback. Additionally, you can manage your responses from this single interface, utilizing response templates to streamline communication. With Reviewshake, you can create powerful social proof by showcasing your reviews using embeddable widgets, enhancing your brand's credibility and customer trust. By harnessing these features, your business can cultivate a robust online reputation.

Enhance your digital advertising effectiveness by fostering positive customer interactions. By focusing on customer feedback and improving the post-purchase experience, you can make the most of your ad budget. With Symplii, you possess all the tools necessary to convert reviews into valuable clients. Obtaining more favorable online testimonials has never been simpler thanks to Symplii’s innovative solutions. We have supported numerous businesses in boosting their review counts, resulting in increased traffic and sales. The feedback is clear: our clients experience higher impressions, improved conversion rates, and greater customer satisfaction with the help of Symplii’s cloud-based review software. Boasting the highest open rate in the industry at 96.4%, our platform ensures a consistent influx of new reviews to enhance your SEO visibility. Elevated ratings guarantee that potential customers will select your services over those of your competitors. You can request reviews in a matter of seconds or automate the process through our software integrations. Additionally, with instant alerts for new reviews, you're equipped to address negative feedback promptly, preventing issues from escalating and maintaining your brand's positive reputation. This proactive approach not only cultivates loyalty but also contributes to sustained business growth.

Judge.me provides the essential product review functionality for your online store. You can choose your preferred email template, allowing Judge.me to reach out to both past and present customers for reviews on your behalf effortlessly. Collect reviews through various modern marketing channels, including web, email, push notifications, and SMS. Display your reviews prominently across your site with features like the Judge.me review widget, a reviews carousel, a dedicated reviews page, and more. Extend your reviews' reach by creating a customized reviews tab on Facebook. Additionally, share individual reviews across popular social media platforms such as Facebook, Twitter, Pinterest, and Tumblr. Utilize our intuitive post editor to incorporate review images and content seamlessly. You can either share manually through our reviews dashboard or establish automation rules for convenience. Enjoy peace of mind as we automatically implement rich snippets into your review content, enhancing your organic search visibility. Integrate reviews throughout your entire marketing ecosystem, leveraging platforms like Google Shopping, Klaviyo email marketing, FOMO, PushOwl Notifications, and Shoelace Facebook Ads for maximum impact. By utilizing Judge.me, you can streamline the review process, making it easier than ever to build trust and enhance your brand's reputation.

Moz Local makes it easy to manage your local business listings, reputation on Google, Facebook, and other sites. This helps consumers find your business and make them choose it. You can manage your listings automatically, delete duplicates, distribute location data, and manage your reputation. You can also respond to reviews and post updates. Maximize your online presence, increase your visibility in local searches, and do so with minimal effort.

ZServiceDesk+ has been specifically crafted to fulfill the requirements of IT Services Management. Our team has integrated ITIL-based methodologies and established workflows that assist organizations in optimizing their IT support processes. The innovative architecture of our application ensures impressive performance, scalability, and adaptable integrations. A critical focus area is IT Operations Management, as any disruptions can significantly impact an organization's overall performance and result in direct financial losses. To effectively manage this, it is essential to monitor and oversee all vital components, ensuring that IT support services remain uninterrupted. ZServiceDesk is an ITSM solution grounded in ITIL processes, tailored for use within enterprise environments. Its distinctive architectural design allows it to achieve scalability, flexibility, availability, and enhanced performance aligned with business needs, making it a robust choice for organizations seeking efficient IT management solutions. By employing ZServiceDesk, organizations can better prepare for potential IT challenges and maintain operational continuity.

RocketData is a user-friendly platform designed to streamline the management of your business information and reviews across over 20 location-based services, including popular maps, search engines, directories, GPS devices, and social networks. The platform not only enhances your company’s data presence on these services but also identifies and corrects errors, all while safeguarding your information automatically. Additionally, RocketData facilitates engagement with local customers by monitoring conversations across various channels. It offers a unified interface for gathering customer feedback and responding efficiently. Our extensive integration options encompass Google Maps, Yandex.Maps, Facebook, Instagram, TripAdvisor, Garmin, Waze, Here maps, OpenStreetMap, Navitel, Osmand, Tomtom, Citymaps2go, Uber, and a variety of local services tailored to each region. By utilizing RocketData, businesses gain comprehensive control over their digital information on popular location-based platforms, which significantly boosts online visibility and increases foot traffic to physical locations. This comprehensive approach ensures that companies can effectively manage their reputation and customer interactions in the digital landscape.