Best Customer Loyalty Software in Europe - Page 3

Salesmachine is a dynamic platform designed for real-time customer scoring, enabling businesses to track the well-being and engagement of their clients, thereby creating additional avenues for sales growth. This tool equips sales teams with comprehensive insights into customers who may require assistance during onboarding, those with high conversion potential, individuals likely to consider upselling, and clients at risk of non-renewal. Additionally, the platform provides timely notifications to teams regarding shifts in customer health and usage patterns, ensuring they can promptly address the needs of their customers. By utilizing Salesmachine, organizations can enhance their customer relationships and ultimately boost retention rates.

Social Spiral simplifies customer loyalty management with its innovative platform. It offers a suite of features including digital coupons, management of reward points, membership oversight, and comprehensive analytics. Through Social Spiral, businesses can effectively notify their customers about special offers, gifts, and promotions tailored to their specific loyalty triggers. The platform's electronic coupon system allows for seamless issuance and tracking of customer rewards through mobile devices. Additionally, Social Spiral is versatile, functioning in the cloud and available on both Android and iPhone systems, ensuring accessibility for users on the go. This makes it an ideal solution for businesses looking to enhance customer engagement and retention.

Currency Alliance is a SaaS platform that can be used by large loyalty programs. It allows customers to earn loyalty currency from multiple places. Currency Alliance, a cloud-based customer loyalty management software, allows you to quickly build a network with brands to increase the loyalty program's value. Currency Alliance is ideal to small and large travel and retail businesses. Currency Alliance features include loyalty cards, marketing communications, gift cards, and marketing communications. Currency Alliance allows users to create a loyalty and reward system online and in-store. Currency Alliance's program configuration wizard allows users to customize their loyalty program designs according to their needs.

Open Loyalty is an API-first engine for introducing gamified loyalty programs at scale to increase Customer Lifetime Value. Over the past seven years, we’ve supported 100+ enterprises across 43 countries in building lasting customer relationships through gamification and personalization. Global brands like Heineken, JTI, limango, Intersport, and ALDO trust Open Loyalty’s composable architecture to seamlessly integrate loyalty mechanics into their ecosystems—without the heavy lift of building from scratch. Our value lies in three key pillars: 1) Increasing CLV: Drive lasting customer engagement with gamified loyalty strategies. 2) Maximizing ROI: Reduce reliance on discounts by leveraging engaging, non-margin-eroding tactics. 3) Seamless integration: An API-first design ensures effortless integration into complex tech stacks. As part of the OEX group, with 15 companies, €167.3M in revenue, and €17.7M EBITDA in 2023, Open Loyalty has been recognized by Google and Deloitte for its scalability and enterprise-readiness.

SPREAD is a comprehensive CRM that not only incorporates marketing automation but also offers a variety of acquisition strategies, ensuring that your lead community expands and your prospects are transformed into loyal customers! You don't have to be an expert in coding or graphic design, as SPREAD equips you with 25 ready-to-use applications that can be activated on your e-commerce platform with ease. You have complete control to customize what you wish! Say goodbye to juggling multiple tools; SPREAD serves as an all-in-one platform to handle your entire marketing strategy, encompassing acquisition, emailing, conversion, and customer loyalty. With just a few clicks, you can design and implement your marketing campaigns to meet your goals—whether they involve acquisition, conversion, reactivation, or retention—ensuring you engage with customers at every stage of their journey. Our campaign catalog includes a range of options for both permanent and seasonal needs, allowing you to boost newsletter sign-ups, motivate visitor purchases, and reward your most loyal customers. Getting started with a campaign on SPREAD is incredibly straightforward, making it accessible for businesses of all sizes. Whether you're launching a new product or seeking to enhance customer engagement, SPREAD has the tools to support your marketing ambitions effectively.

Notificare is a leader in Customer Engagement Platforms that help brands (re)engage their customers, shed light on customer behavior and increase conversions. One tool with all channels App Push, Web Push and Email, SMS, SMS and Mobile Wallet to deliver the most engaging messages. The company was founded in 2012 and is headquartered in Rotterdam (Netherlands). Notify is ISO/IEC 27001 certified. Serving clients such as Rituals, Hunkemoller and ICI Paris XL, Jumbo supermarkets, and G-Star. Every superhero needs a sidekick.

CXONCLOUD, a B2B SaaS, is designed to manage and measure customer satisfaction in just a few clicks. One solution that provides unlimited customer feedback, loyalty, awards and rewards, as well as referral marketing and email automation. It helps businesses deliver a seamless customer experience across all touchpoints. CXONCLOUD improves search and simplifies customer engagement, whether it's feedback or booking. It can automatically recognize customer sentiments and alert any impending negative word of mouth. This all-in-one app automatically measures customers' loyalty and has readymade loyalty campaigns that can be used to engage customers via email and social media. Small businesses can easily get referrals from loyal customers with just a few clicks using the built-in referral marketing campaigns. Loyal customers can be rewarded by QR codes and promo codes, as well as automatic list generation and rewards management modules.

LoyaltyLion allows you to create a completely customized loyalty program. LoyaltyLion offers rewards and points for all activities, including reviews, referrals, purchases, and social engagement. Personalized loyalty emails, loyalty levels and optimizing loyalty data for future marketing strategies can increase repeat purchases. LoyaltyLion has been trusted by thousands upon thousands of ecommerce merchants around the world and generates $15 per $1 spent on the platform.

The Comarch Loyalty Marketing Platform is an innovative solution created to elevate customer loyalty and engagement through dynamic loyalty programs. Designed for businesses across various sectors, this platform enables organizations to cultivate stronger connections with their customers by leveraging data insights and automation. With the Comarch platform, companies can create targeted campaigns that resonate with individual preferences, fostering increased customer retention and brand allegiance. Key functionalities include marketing automation for efficient campaign management, pre-configured customer journeys that ensure smooth interactions, and advanced personalization tools that cater to unique customer behaviors. Furthermore, the platform uses AI-driven analytics to provide deep insights into customer trends. Additional features, such as fraud detection and customizable rewards systems, empower companies to deliver meaningful incentives that encourage repeat business. With 30 years of expertise in executing the most complex loyalty initiatives, Comarch supports some of the world’s most recognized brands, such as Auchan, BP, Carrefour, Heathrow Airport, JetBlue Airlines, Galeries Lafayette, and True Digital.

Word-of-mouth marketing can help you grow your sales! Refer your customers and watch the referrals come in. ReferralCandy can connect instantly to popular ecommerce platforms like WooCommerce and BigCommerce. You can also choose custom APIs and advanced integrations. ReferralCandy can also be integrated with other marketing tools like AdRoll, Mailchimp and Google Analytics.

Transform first-time buyers into lifelong patrons with the most reliable loyalty application available. Customers participating in points programs tend to shop more frequently and increase their spending as well. Move away from conventional advertising methods and embrace loyalty initiatives to enhance your business growth. Additionally, provide alternative avenues for earning points throughout their interaction with your brand, such as writing product reviews, engaging on social media, and commemorating birthdays. Rather than sifting through their emails, your customers can easily access the points they have accumulated with your store and a host of others in one user-friendly platform. While rewarding purchases is vital, it is merely one aspect of an effective loyalty program. By naming your points something appealing, like "stars" or "glam bucks," you can cultivate a loyalty experience that resonates with your brand identity. Furthermore, integrate Smile with your frequently used tools to unlock enhanced functionalities, such as granting points for customer reviews and referrals. This holistic approach to customer engagement can significantly strengthen your brand's connection with its audience.

SMS Marketing stands out as the most direct and impactful communication method, boasting redemption rates of 3-5% and impressive open rates of 98%. If you’re looking to boost awareness for an offer, a special promotion, or an event—even on a rainy day—text marketing is the solution you need. It’s not only convenient for consumers but also straightforward and efficient for business owners looking to engage their audience. Clients are eager to receive updates from their preferred brands, and text messaging is the optimal channel for this interaction. Our Trackable Text Offers are simple to set up and schedule, while our automated messaging ensures ongoing engagement tailored to customer behaviors, all without demanding extra time from busy entrepreneurs. What sets us apart is our ability to monitor the success of your campaigns, along with a dedicated team of specialists available to assist you in crafting the most compelling marketing strategies. Drive foot traffic to your store on quieter days with quick and effective responses that captivate your audience. Engaging with customers through SMS can transform your marketing efforts and elevate your business presence.

Register and incentivize your customers seamlessly through your POS system or Square Online without the need for any extra software or hardware. Starting at just $45 per month, the pricing varies according to the total number of loyalty visits at each site. Businesses using Square Loyalty report a remarkable 26% rise in the frequency of customer visits. You can effortlessly monitor returning customers’ points and reward histories, enabling a more tailored approach to customer engagement through your loyalty program. The Square Dashboard provides insights into metrics such as the total number of loyalty customers, loyalty rewards distribution, and identifies your top loyalty patrons. Additionally, you have the capability to analyze and compare spending and visit patterns between loyalty and non-loyalty customers. Customers receive automated text notifications whenever they earn points or rewards, ensuring they stay informed and keep your business in their thoughts. You can reward customers directly at the point of sale or during online checkout by simply entering their phone number to apply their rewards, enhancing the overall shopping experience. This streamlined process not only benefits customers but also fosters a stronger connection between them and your business.

Changers CO2 Fit is a SaaS platform that can be used to promote your corporate wellness program. It doesn't matter if you want to organize walking and cycling events or offer all of your existing wellness activities through one app. Our clients can combine their corporate wellness activities with their CSR activities, such as donating to charities or planting trees. Our rewards marketplace allows them to give their employees bonus points and raffle off valuable prizes.

Your clients deserve an enhanced interaction. Zoho CRM Plus serves as a comprehensive customer experience platform that enables you to provide outstanding service to every client throughout their journey, turning them into loyal advocates for your brand. Connect with customers through various channels at every phase of their lifecycle. Achieve the right context across different platforms and receive real-time updates. Streamline discussions among multiple teams within a single conversation thread. A superior customer experience starts with aligning all teams and ensuring that customers remain the focal point of all activities. Zoho CRM Plus integrates your marketing, sales, and support teams, equipping them with essential tools to achieve this goal. Collaborate effectively across all teams by utilizing Zia, Zoho's AI-driven voice assistant, which aids in forecasting business trends, recommending optimal times to reach out to customers, analyzing email and ticket sentiments, and offering insightful business dashboards. With these capabilities, you can not only enhance customer satisfaction but also foster long-lasting relationships that benefit your organization.

Sessionly offers an onsite loyalty and referral program specifically designed for merchants using Shopware and Shopify. Rapidly expanding B2C online retailers are opting for Sessionly to enhance their referral marketing and loyalty initiatives. Customers can earn rewards for every successful referral they make. Each loyal customer is provided with their own "Unique Referral Link," which they can easily distribute to friends and family. In return, both the referrer and the new customer benefit from appealing "discounts and vouchers" applicable to their next purchase with your business. Encourage your customers to share your brand by providing them with various enticing discounts. Transform first-time buyers into devoted brand advocates while seamlessly rewarding their loyalty and referrals through our comprehensive online loyalty program. This approach not only boosts customer engagement but also fosters a thriving community around your brand.

Successful brands thrive on the loyalty of their customers. Lootly facilitates the cultivation of meaningful relationships by incentivizing customers for their engagement with your store. Motivate your audience and reward them for their interactions, leading to increased repeat purchases while providing exclusive benefits for your most loyal patrons. Transform your customers into brand advocates who actively share their positive experiences with friends and family, amplifying your store's reach. Gain insights into customer interactions with your loyalty program and easily implement modifications with just a few clicks. Lootly streamlines the process of delivering an exceptional and visually appealing experience for your customers effortlessly. You can customize every element of your program, from emails to on-site displays, ensuring there are no boundaries to your creativity. With a multitude of options for earning and spending points, you can create engaging opportunities for customer involvement with your store. Additionally, integrate with your preferred applications to customize Lootly further, aligning it perfectly with your brand's objectives and enhancing overall customer satisfaction.

tfg Loyalty was founded on the fundamental principle that rewarding dedicated customers is effective. Originally established as TravelFlo, our services have evolved significantly over time, transitioning from a mere travel rewards initiative to a robust tool for growth and customer retention. We take pride in the partnerships we have established, nurtured, and sustained within the dental and optical lab sectors. Currently, tfg Loyalty operates across a wide array of industries, collaborating with businesses of various sizes to enhance customer retention and growth. Our clients have seen substantial profits thanks to our tailored loyalty reward initiatives, which serve as some of the most effective sales instruments and profit-enhancing strategies available. By offering a comprehensive approach to designing and fulfilling loyalty reward programs, tfg Loyalty simplifies the integration of this advantageous tool for businesses in any sector, ensuring they can easily adopt practices that enhance customer loyalty and drive success. As we continue to innovate, our commitment to helping businesses thrive remains steadfast.

With Ekoma, you can enhance your sales and cultivate your community by utilizing loyalty, referral, and VIP programs, all through a powerful Incentive Marketing Platform. Customers who make repeat purchases are known to refer 50% more individuals, with those referrals being four times more inclined to make a purchase due to their trust in your brand. Furthermore, customers gained through referrals exhibit greater loyalty, as indicated by a higher Net Promoter Score (NPS), tend to spend more (reflected in increased Lifetime Value (LTV) and Average Order Value (AOV)), and are likely to refer additional customers. By focusing your marketing efforts on your existing clientele, you can target individuals who are more predisposed to making future purchases. Reward your customers with points and incentives both prior to and following their purchases, encouraging them to return and utilize those rewards. Ekoma offers two integrated modules designed to foster a rich customer experience centered around loyalty and advocacy, ensuring that your brand thrives in the long run. This holistic approach not only strengthens customer relationships but also enhances overall brand perception in the marketplace.

Selling your business's gift cards online has never been easier, taking just five minutes to set up as we manage everything from payment processing to delivery logistics. In a mere five minutes, you can integrate this feature seamlessly into any website, allowing customers to purchase gift cards or certificates for your services and products directly. You have the freedom to create stunning gift cards or certificates that reflect your brand and logo, with access to hundreds of unique, aesthetically pleasing designs that can be customized to your liking. Delivery options include both email and postal services, with the flexibility to send them instantly or schedule them for future occasions. Once purchased, recipients receive a beautifully branded card or certificate via email, which they can print, download, or save on their mobile devices. Additionally, if you prefer, you can activate the option for customers to purchase your own physical printed gift cards or certificates, making it a versatile choice for those with pre-designed cards ready for distribution. This comprehensive solution not only enhances customer experience but also increases your sales potential through effortless online transactions.

Transform your comments into your coupons, loyalty cards, event tickets, and much more with Walletly, which features a dynamic dashboard that provides insights into your campaigns. This all-encompassing dashboard empowers you to make informed choices regarding your future marketing initiatives. Utilizing the Ibeacon feature in the Wallet Scan App, you simply need to activate it to send push notifications to customers who are either inside or even just passing by your store. It may seem like a stretch, but Ibeacon enables you to engage with potential customers from 70 to 100 meters away from your location. Convenience plays a critical role; in fact, 8 out of 10 customers prefer shopping at a nearby store rather than one that offers better pricing. By leveraging proximity push notifications, you could potentially boost your store's foot traffic by up to 150%. Furthermore, Walletly seamlessly integrates with major chatbot platforms such as Manychat, Active chat, Mobile monkey, Smart loops, and Chat fuel, with plans to expand these connections in the near future. This means that as technology evolves, Walletly will continue to enhance its offerings, ensuring businesses can effectively reach and engage their customers.

The internet has allowed stores to open up to the world via online ordering. All the new generation stores will require an integrated Point of sale for in-store sales, a Web store for online sales, and a Back office control panel. Complete Store Management. O2VEND can manage any store, no matter how big or small. O2VEND opens your store doors to the rest of the world. There are no boundaries. It's unlimited. Multiple customers can be sold the same shop inventory. Modern Web-based Retail Point of Sale, integrated with Cash Register, Employees and Customer functions. Omnichannel experience for customers and employees. Your online store is created automatically. Expose your products to a wider audience. You can manage your physical store by using billing, payments and delivery screens. All the functions of a modern POS. You can configure your web store with many premade widgets and place them wherever you like.

UpMenu is an online food ordering system that supports food sales, table reservation, and interactive online menus. It can be used by restaurants, bars and cafeterias as well as other food retailers. The UpMenu online ordering system for food features: - Online ordering software that is easy to use Drag-and-drop menu management - Promotional engine supports loyalty programs and point collection programmes - Intuitive Delivery Zone setup - Draw on the map to determine delivery areas - Table booking feature - Comprehensive website builder that supports responsive mobile design - Native mobile application - Automated Marketing Tools that allow for seamless communication with customers via SMS, PUSH notifications, or E-mail messages - Many more functionalities are possible thanks to integrations with the most common payment systems, POS system, delivery providers, and CMS. The UpMenu system, which is specifically designed for restaurateurs, will help you increase your online sales and get more customers.

The digital customer card encapsulates all the dedication you invest in your business. Alongside countless other merchants, you form the vital essence of your community, be it a neighborhood, city, or municipality. Whether it's serving that comforting cup of coffee for a customer in need or providing a bit of extra kindness to a loyal patron facing challenges, you consistently go above and beyond each day. We have consolidated all that exceptional effort into a single app. With Joyn, your customers gain access to exclusive benefits, accumulate points for exciting rewards, and are encouraged to return to your establishment time and again. This digital customer card allows patrons to earn points for remarkable perks while enjoying delightful incentives simultaneously. As a result, they are likely to return, while newcomers can easily discover your business as well. Additionally, the Joyn platform enables you to engage with your customers more intimately, allowing for swift and straightforward communication about new promotions or products. This personalized approach enhances customer loyalty and strengthens your relationship with them.

Introducing the revolutionary standard for loyalty programs on the blockchain, qiibee empowers businesses globally to implement their loyalty initiatives using this advanced technology. By leveraging our innovative and user-friendly solutions, we are establishing a new benchmark for loyalty programs worldwide. Discover the vast possibilities that blockchain technology brings, including trustless interoperability, a single universal truth in your database, enhanced security measures, lower management expenses, a healthier balance sheet, and greater customer engagement. The significance of technology cannot be overstated. Firstly, the qiibee blockchain operates on a permission-based model, facilitating high-speed transactions at minimal costs. Secondly, our SDKs enable seamless integration between your loyalty system and the blockchain, allowing for wallet setup and reward redemption functionalities. Thirdly, the intuitive dashboard simplifies the process of creating personalized loyalty tokens while providing valuable analytics about your loyalty initiatives. Additionally, customers can utilize the qiibee wallet app to conveniently store, transfer, and trade loyalty tokens or exchange them for QBX. With the emergence of loyalty tokens, the future is bright, featuring offerings like Lattesso Coin (LTS) and Sausalitos Coin, highlighting the diverse opportunities available in this evolving landscape. The evolution of loyalty programs is here, and it’s time to embrace it.