Best CRM Software in the UK - Page 24

Una is a customer relationship management tool specifically designed for professional matchmakers, centralizing each client's profile, preferences, communications, tasks, and history into one convenient platform. This integration streamlines information that would typically be scattered across various sources like email, WhatsApp, spreadsheets, and notes. With just one click, matchmakers can effortlessly identify potential matches not only among their clients but also within their leads and the clients and leads of fellow matchmakers they team up with. Una presents a comprehensive timeline of each client's journey, consolidating every interaction — from introductions and follow-ups to feedback requests sent via WhatsApp, SMS, and email — into one accessible location. Any commitment made by a matchmaker, whether it's an introduction by a certain date, feedback following a date, or a promised follow-up, can be designated as a promise. This unique feature emphasizes client trust, as Una ensures these promises remain visible, monitors their fulfillment, and brings them to attention before they are overlooked. Furthermore, Una is equipped with additional functionalities such as customizable funnels, intake forms, package management, and automated workflows, enhancing the overall efficiency of the matchmaking process. This makes it an invaluable resource for matchmakers aiming to provide exceptional service and maintain strong client relationships.

Right Stage CRM, developed by Straight Talk Marketing, is an intuitive customer relationship management solution tailored for small businesses, individual professionals, agencies, consultants, and agile teams seeking organization without the burden of enterprise-level intricacies. This platform consolidates contacts, companies, notes, meetings, tasks, activity history, and sales pipeline management into a single interface, enabling users to effectively track relationships from initial prospecting to final customer conversion, manage follow-ups, and oversee both forthcoming and overdue tasks while maintaining a clear overview of customer interactions and sales performance. Additionally, Right Stage CRM offers features such as CSV imports, role-based permissions for Owners and Members, and multi-user access, making it ideal for businesses that have surpassed the limitations of spreadsheets and disjointed contact lists but do not require advanced automation, intricate workflows, or an extensive suite of sales technologies. It is a cloud-based system available in Solo and Team plans, with the latter accommodating up to five users, thus fostering collaboration and efficiency within small teams. The user-friendly interface and essential tools provide a seamless experience for managing customer relationships, ensuring that small businesses can thrive without being overwhelmed by unnecessary complexity.

Startbuddi is an integrated business management platform driven by AI, combining customer relationship management (CRM), marketing tools, project management, tasks, forms, bookings, customer interactions, documentation, team operations, payment processing, and business website creation into a single cohesive environment. The platform features a built-in AI assistant named Chip, which assists users in organizing customer information, following up on leads, developing marketing campaigns, managing projects, researching potential clients, automating repetitive tasks, and leveraging business data effectively. Tailored specifically for small businesses, service providers, agencies, consultants, and expanding teams, Startbuddi aims to minimize software fragmentation and streamline business operations from a unified platform, enhancing productivity and efficiency. By consolidating various business functions, it empowers teams to focus on growth while simplifying their daily tasks.

Clientish is client management software for agencies, freelancers, consultants, and service businesses that want to manage client work in one place. It brings the full workflow together: Lead → Client → Order → Team → Tasks → Communication → Invoice → Payment → Support → Delivery. Teams can manage leads, client records, service orders, projects, tasks, proposals, invoices, subscriptions, and support tickets. They can assign work to internal and remote team members, share files, track progress, and communicate through live chat and team messaging. Clients use a branded portal to browse services, track orders, submit requirements, request revisions, approve deliveries, pay invoices, exchange files, and contact support. Clientish also supports custom branding and domains.

Convarza AI is a cloud-based CRM solution that facilitates the management of customer interactions across various platforms, including chat, email, and phone calls. The platform allows teams to efficiently handle leads and contacts, track conversation histories, and delegate discussions as needed. Notable features encompass AI-driven voice agents and chatbots, customizable call flows, shared inboxes, automated workflows, marketing campaigns, and reminders for staff follow-ups. Additionally, agents benefit from a comprehensive knowledge base, the ability to transfer conversations to colleagues, and tools for scheduling appointments. Communication channels supported include WhatsApp, Instagram, Facebook Messenger, Telegram, Viber, LINE, SMS, email, and web chat, while voice interactions can be facilitated through Twilio, Maqsam, or SIP services. Teams can tailor their channels and calling processes, link interactions with contact records and tasks, and streamline outreach within a single unified workspace. This platform is specifically crafted for sales, customer service, and other teams that engage directly with customers, helping them to effectively organize multi-channel communications, evaluate leads, and arrange appointments seamlessly. By integrating these functionalities, Convarza AI enhances the overall efficiency of customer engagement strategies.

FunnelPool is a business automation platform powered by AI, aimed at assisting organizations in managing leads, communication, appointments, marketing efforts, and customer follow-ups all within a single interface. This innovative tool combines features for creating websites and sales funnels, efficiently capturing and organizing leads, automating email and SMS marketing campaigns, overseeing sales pipelines, scheduling appointments, and managing customer interactions. By utilizing AI-driven chatbots and smart workflows, FunnelPool enhances the ability of businesses to address inquiries, streamline repetitive tasks, nurture leads, and oversee the customer experience more effectively. The platform is specifically crafted for business owners, entrepreneurs, coaches, agencies, and service-oriented enterprises seeking to streamline their processes and minimize reliance on various disjointed software applications, thereby fostering a more cohesive operational environment. Ultimately, FunnelPool empowers businesses to enhance productivity and focus on growth by centralizing critical functions.

Webtrix24 serves as a cloud-based CRM and business operations platform that encompasses a variety of functionalities including general CRM, insurance CRM, and workflows for computer and equipment rental. This platform enables teams to effectively manage leads, contacts, sales opportunities, follow-ups, tasks, projects, campaigns, customer records, invoices, payments, and generate reports. For the insurance sector, it provides tools for tracking policies and claims, managing renewal alerts, overseeing commission structures, and facilitating customer communications. Additionally, its rental management features address inventory control, the issuance of delivery challans, asset tracking, billing for rentals, handling returns and replacements, as well as maintaining product history. Designed primarily for service-oriented businesses and agencies, it caters to sales and support teams, insurance agents and brokers, alongside those in the computer and equipment rental market. Users can start with a complimentary plan, while various paid options are available, each differing in features based on the specific type of CRM required. This flexible structure allows businesses to choose a plan that best aligns with their operational needs and growth potential.

QoraCRM is an innovative customer relationship management plugin designed for self-hosting on WordPress, enabling small businesses, agencies, and WordPress site managers to effectively capture and oversee website leads. It includes a user-friendly form builder that gathers submissions, allowing users to categorize them into lead records, and features like a Kanban board and table view to facilitate tracking of sales pipelines, statuses, tags, as well as advanced search and filtering options. Teams can easily analyze lead information, allocate ownership, and utilize comments, tasks, and activity histories to streamline follow-up processes; the Pro version enhances functionality with specialized workflows and advanced features. Additionally, the plugin enables users to import leads and form histories from compatible WordPress form plugins, as well as from CSV or Excel files, while also providing an inbound API and outbound webhooks to integrate with external systems. Notably, all data is securely stored within the WordPress database itself, avoiding reliance on external CRM clouds. Users can start with a free Lite plan that includes essential form and lead management capabilities, while the comprehensive Pro features require a paid license for each domain. Overall, QoraCRM stands out as a robust solution for those looking to enhance their customer relationship management directly within their WordPress environment.

Uptonica serves as a comprehensive platform for online businesses focused on selling, lead collection, and customer support. It integrates commerce, marketing, and customer interactions within a unified workspace, empowering teams to leverage AI capabilities with integrated business data. Within this platform, teams can seamlessly handle customer interactions alongside crucial information such as CRM details, order histories, product specifications, pricing structures, and advertising campaigns, ensuring that all necessary data is readily accessible without the need for duplicating efforts across various tools. Offering a centralized inbox, Uptonica consolidates communication channels including WhatsApp, Instagram, Messenger, Telegram, email, phone, and website chat, streamlining customer engagement. The platform also assists in enhancing product listings with relevant descriptions, attributes, and translations while aggregating advertising metrics from Google and Meta into a cohesive report that reflects sales attribution. Furthermore, it enables the inclusion of related orders and conversations within customer records for a more comprehensive view. Developed by the same team that created Webgas, Uptonica builds on their experience in supporting Shopify brands both within Italy and internationally since 2019. With its innovative features, Uptonica aims to transform how businesses manage their online operations effectively.

Flusia is a cloud-based customer relationship management system designed specifically for small to medium-sized enterprises, including sales teams, agencies, and professional services. It integrates contact management, lead generation, sales tracking, quotations, and customer interactions into one collaborative platform, alongside tools for calendars, email, and WhatsApp to enhance sales efforts. Teams can effectively manage projects, tasks, appointments, and client portals, while visual workflows streamline specific CRM functions through automation. Additionally, marketing functionalities encompass campaign newsletters and analytics, while invoicing, inventory management, and e-commerce options are accessible through various plans or as additional features. Integrations with popular services such as Google Workspace, Microsoft 365, Fatture in Cloud, WooCommerce, and Shopify enable seamless synchronization of customer details, calendars, orders, and billing data. Offered as a web service, Flusia provides pricing tiers based on the size of the team, making it scalable for growing businesses. The platform’s versatility not only enhances operational efficiency but also fosters better client relationships through improved communication and organization.

CRMSix is a versatile cloud-based customer relationship management system that integrates sales and customer support processes within a single platform. It equips support teams with tools to oversee cases, engage in live chat, manage customer interactions, and curate knowledge-base materials, while enabling sales teams to monitor contacts, leads, pipeline progress, quotes, invoices, and sales forecasts. By unifying customer records, it merges service histories with sales activities, and offers customizable workflows to streamline routine tasks and follow-ups. The platform is enhanced with AI-powered assistants, analytical reporting features, role-specific access controls, and comprehensive audit logs. Designed for organizations with customer-facing teams, it facilitates a collaborative environment for addressing inquiries, pursuing sales opportunities, and nurturing customer relationships. Additionally, administrators can leverage the documented API and Model Context Protocol (MCP) support to seamlessly integrate workflows with external tools, enhancing the platform's adaptability and functionality for various business needs. This ensures that teams can efficiently work together to deliver an improved customer experience.

White Sky serves as an online B2B CRM and sales engagement tool specifically designed for founders, outbound sales teams, and businesses focused on email-driven prospecting. It consolidates company and contact information, communication histories, task management, segmentation, and sales pipeline activities into a single, user-friendly workspace. Users have the ability to set up email automation flows based on triggers or schedules, conduct drip campaigns, monitor email opens and clicks, as well as analyze dashboards for outreach effectiveness and pipeline metrics. Furthermore, the platform facilitates Zoom Phone click-to-call functionality directly from contact records and automatically logs calls as CRM activities, although utilizing this feature requires a separate Zoom Phone license. Different pricing plans impose restrictions on the number of users, contacts, email volume, and automation capabilities. The Starter and Growth plans offer a 14-day trial period, while the Enterprise plan provides the option for a dedicated sending IP address, catering to more extensive needs. This comprehensive approach ensures that businesses can efficiently manage their prospecting efforts while optimizing communication strategies.

Tommos is a CRM enhanced by AI specifically designed for service-oriented businesses led by founders, facilitating the management of sales from initial inquiry to contract and invoicing stages. The platform includes the Tommo SDR agent, which efficiently addresses website inquiries and organizes discovery calls, while the Tommo Closer creates summaries of calls, drafts proposals, and sends follow-up emails. Additionally, Tommo Legal plays a crucial role by examining client contracts in relation to the seller's specified positions and developing clause memos for better clarity. Work items are delivered in the form of approval cards for user review prior to sending, and after a user approves the same type of email 12 times without any alterations, they can enable that action to be automated. For deals that are successfully closed, users can evaluate and send invoices through Mercury, ensuring a streamlined process. Moreover, Tommos features a user-friendly browser-based CRM, seamless integration with Google Workspace, and provides access via a REST API and MCP server to support project- and service-driven B2B sales processes, making it a comprehensive tool for managing client relationships effectively.

Utilize Promoter Ninja for NPS to distribute Net Promoter Score (NPS) surveys to your clients and gather their feedback efficiently. This platform allows for segmented analysis with a single interaction, simplifying the process of understanding customer insights. Additionally, Promoter Ninja for NPS supports sending surveys in various languages, catering to a diverse customer base. By leveraging these features, businesses can enhance their customer engagement and improve overall satisfaction.

DealerCenter is the most innovative and trusted Dealer Management System (DMS), available for independent dealers. DealerCenter provides comprehensive inventory management, BHPH portfolio and management, CRM, QuickBooks Accounting integration. NADA, KBB. Manheim MMR. AutoCheck, Carfax. Experian Credit Reports. Equifax credit reports. TransUnion credit reports. Register at DealerCenter.com to create a DealerCenter account.

Smarty is a comprehensive business platform designed to help entrepreneurs and small teams automate operations and accelerate growth using AI and integrated tools. It combines powerful AI features with essential business management functions, allowing users to handle lead generation, communication, and bookings from one place. The platform automates repetitive tasks such as follow-ups, messaging, and customer inquiries through voice and text-based AI systems. Smarty also consolidates multiple tools into a single dashboard, including CRM, content creation, scheduling, and marketing features. This eliminates the need to switch between different platforms, improving efficiency and saving valuable time. The platform offers additional capabilities like funnel building, blogging, and SEO tools to support business growth. Users benefit from a dedicated account manager who helps with setup, strategy, and ongoing optimization. Smarty is designed to be user-friendly, making it accessible even for those with limited technical experience. Its dual approach of AI automation and core business tools allows businesses to scale without increasing complexity. By simplifying workflows and reducing manual effort, Smarty helps entrepreneurs focus on closing deals and growing their business. Ultimately, it transforms how small businesses manage operations and customer engagement.

Corecon's cloud-based software suite for engineering and construction firms helps them manage their projects more efficiently. The software allows people with different roles and responsibilities to work together, regardless of whether they are at work or on the jobsite. The software suite includes modules that can be used to estimate, vendor bid management and contract administration. It also allows for time tracking, documentation, documentation, and scheduling. Contracting firms will be able to access project information from anywhere, anytime, and make informed decisions. Corecon's cloud-based technology provides cutting-edge technology that maximizes the profitability of projects and makes all departments more efficient. Corecon includes wizards that automate complex tasks and executive dashboards that analyze project budgets.

VeriShow, developed by HBR Labs, offers a user-friendly agent dashboard paired with a straightforward customer interface, resulting in elevated customer satisfaction among its users. This platform specializes in personal engagement through co-browsing solutions, allowing customer service representatives to effectively communicate with clients in real-time, moving away from the outdated "please hold" method. Additionally, VeriShow easily integrates with popular third-party brands and equips users with essential tools for managing Contacts, Content, Documents, Goals & Quotas, and Leads. It stands out as the premier choice for enhancing visitor interactions on your website and maximizing potential opportunities for conversion. Overall, its comprehensive features and seamless functionality make it an invaluable asset for businesses aiming to improve customer engagement.

Build strong teams and satisfied customers using Helprace. This user-friendly helpdesk software is designed for customer support, providing a seamless set of tools for exceptional service delivery. Among its features are ticketing and email management systems, a customer community platform, options for gathering feedback, and a comprehensive knowledge base with documentation. By utilizing Helprace, businesses can enhance their customer interactions and improve overall satisfaction.

Reviewing your business allows you to see it through the eyes of potential customers. They will show you where your business is losing market share and how it compares to the competition. ReviewTrackers is dedicated to creating simple, useful technology that bridges between the customer and the brand. Our software helps businesses understand their customers better, build trust and uncover the insights that will help them grow their business.

Accelo is an AI-powered Professional Services Automation (PSA) platform that unifies CRM, project management, resource scheduling, time tracking, billing, and financial reporting in a single connected system — purpose-built for consulting, IT services, accounting, engineering, architecture, and marketing firms. Where most PSA tools report on what happened, Accelo's embedded AI predicts what's coming: flagging at-risk projects before deadlines slip, surfacing scheduling conflicts before they hit delivery, and identifying margin erosion before the project closes. The result is fewer surprises, better utilization, and profitability you can actually control. Core capabilities: - Pipeline & CRM — manage leads, proposals, and retainers end-to-end - Project management — milestones, tasks, budgets, and real-time health tracking - Resource scheduling — AI-assisted allocation based on skills, availability, and workload - Time & expense tracking — automatic time capture to close the revenue leakage gap - Invoicing & billing — milestone, time-based, fixed-fee, and retainer billing in one workflow - Reporting & dashboards — real-time financial visibility from pipeline to payment Accelo integrates with the tools professional services teams already use: QuickBooks, Xero, Salesforce, Microsoft 365, Google Workspace, Jira, Slack, and more — eliminating duplicate data entry and fragmented visibility. Industry research shows 42% of professional services firms lose revenue they've already earned. Accelo closes those gaps by connecting every stage of the client lifecycle — so billable hours don't fall through the cracks, scope creep gets caught early, and leaders make decisions on data instead of instinct.

Ricochet360 serves as a comprehensive solution that combines dialer functionality, CRM capabilities, and marketing automation tailored for enterprise-level call centers, as well as sales and customer service teams. By utilizing Ricochet360, teams can expedite the process of contacting leads and securing deals, efficiently oversee all interactions with prospects, manage calls and emails, route inbound phone inquiries, and simplify various marketing and sales activities from a single platform. Additionally, the platform offers extensive customization options, allowing it to align perfectly with a team's unique requirements and financial considerations, enhancing productivity and effectiveness. Ultimately, this versatility makes Ricochet360 a valuable asset for organizations looking to optimize their sales and customer engagement efforts.

Nickelled, a user-onboarding software that makes product tours simple, can turn new users into customers. Businesses of all sizes and types can quickly create code-free walkthroughs that convert and onboard every user with Nickelled. The solution includes an easy-to-use plugin to create guides on any website. Analytics are available to track how users use the guides. Integrations with leading email, live chat, and helpdesk solutions are also available.

Software for enterprise survey in 150 countries. You can conduct insightful surveys and get actionable feedback. Monitor employee experience (EX), customer experience (CX), and engagement. Close the loop using shareable reports, dashboards and alerts. The first step is collecting data. The real value lies within the efficiency of reporting. We provide real-time reporting to help you spot trends sooner and gain deep insight into your organization to improve processes. Once you have completed your report, share it with others. You can create different share links with different filters depending on what you want viewers see based on your operational data, hierarchy, and organization. Integrate with Slack and Zendesk API, CRM, CRM, and more. Unlimited users, works in 49 languages. L'Oreal and Toyota are some of the clients. Allegiance Bank, Sony and the Government of Canada are others.

Auric Prospector serves as a comprehensive CRM solution aimed at assisting businesses in connecting their workforce with operational processes. This on-demand customer management platform provides adaptable and inventive features that enable teams to enhance workflows and oversee their contacts, prospects, and clientele effectively. Furthermore, it boasts an extensive array of tools for managing opportunities or leads, delivering customer service and support, overseeing lists, handling contacts, integrating with ERP systems, as well as reporting and analysis capabilities, making it a versatile choice for various business needs. By centralizing these functions, Auric Prospector empowers organizations to streamline their operations more efficiently.