Best CRM Software in Africa - Page 21

Designed exclusively for professional services firms, this solution aims to enhance productivity, foster collaboration, and drive profitability. At the core of your business are the people and the projects they handle. This is precisely why Deltek developed Vantagepoint, a robust and user-friendly platform that facilitates the management of projects from inception to completion. Deltek Vantagepoint offers a comprehensive view of your projects, consolidating client, project, and financial information into one accessible location. This integration supports the ability to make informed tactical and strategic decisions, leading to a more efficient, productive, and profitable organization. Manage all project-related data in a centralized hub, encompassing everything from pursuit and proposal stages to planning and financial oversight. Achieve visibility throughout your organization, guiding projects from their initiation to their successful completion. This platform not only provides actionable insights for better decision-making but also promotes teamwork and collaboration through a unified tool, while delivering a streamlined and intuitive user experience. Ultimately, Deltek Vantagepoint empowers your team to work smarter and more cohesively.

Attract a larger customer base and enhance client happiness by utilizing Gold-Vision CRM, an advanced customer relationship management platform. This versatile solution offers modules for marketing, sales, project management, support, and event coordination, making it ideal for organizations of any size. Key features include automatic email tracking and synchronization, ensuring seamless communication. Additionally, users can leverage the intuitive dashboard to access and analyze crucial customer data for informed decision-making. By implementing Gold-Vision CRM, businesses can significantly improve their interactions and relationships with customers.

Aptean CRM offers leading industry practices aimed at enhancing customer relationships and bolstering your competitive edge. Are you prepared to achieve measurable business outcomes while managing risk and minimizing costs? This CRM solution provides a comprehensive overview of your customer interactions. It is specifically crafted to equip your organization with precise data on sales, marketing, and customer service, ensuring that all teams collaborate effectively and stay organized. With an extensive record of marketing initiatives, sales activities, and service engagements, along with insights into customer traits and preferences, Aptean CRM software empowers you to optimize every customer interaction and make informed decisions based on up-to-the-minute data. Furthermore, Aptean CRM is designed to simplify your business operations and automate routine tasks, which helps conserve both time and financial resources. The software assists your team throughout the sales cycle, from arranging appointments and sending follow-up reminders to composing emails and creating quotes, thereby enhancing overall efficiency and productivity. Ultimately, Aptean CRM not only supports operational excellence but also fosters long-lasting customer loyalty.

Marketing Optimizer serves as a comprehensive marketing automation solution designed to enhance the efficiency of sales teams in generating leads and finalizing transactions. It offers a diverse array of features aimed at boosting sales success, such as A/B and split testing, tracking of calls, management of leads, oversight of campaigns, and email marketing capabilities. Additionally, the platform seamlessly connects with top-tier software for website testing, web analytics, and the optimization of landing pages, ensuring that users can maximize their marketing efforts effectively. This all-encompassing approach makes it an invaluable tool for organizations looking to improve their sales processes.

Propeller is an efficient and user-friendly CRM designed specifically for Gmail and Google Apps. It is ideal for sales and marketing teams, allowing users to concentrate on leads rather than getting bogged down by data entry tasks. In addition to seamless integration with Gmail, Propeller provides features for multi-step email campaigns and supports various sales pipelines. Users can also benefit from comprehensive tools for managing tasks and activities, along with detailed metrics and reporting capabilities to enhance their performance. This makes Propeller a versatile choice for teams looking to streamline their workflow and improve productivity.

LetsBuild supports construction from beginning to end. Clear communication and clear processes enable site teams to collaborate effectively. Site and office can seamlessly share real-time information. LetsBuild is a real-time project management platform that is specifically designed for the construction industry. LetsBuild allows for instant communication between the work site and the office. It offers a simple mobile app that provides overviews, insights, and insight across all construction projects. You can also create one-click reports on all of your projects. You can use your phone, tablet or laptop, as well as a PC. LetsBuild integrates into your existing systems. Import projects from your existing scheduling tools. Excel, Oracle, Procore, and many other.

Pobuca Connect, a cloud-based app, combines multiple business contact lists that are not connected into one unified company directory. It is easy to use from anywhere and can be shared with co-workers and business associates. The Pobuca Bot is your virtual assistant that helps you keep your business contacts current and accessible.

Effortlessly promote events and products using Configio, a comprehensive e-commerce platform that encompasses diverse functionalities such as learning management, event coordination, email marketing, shopping cart solutions, e-commerce capabilities, and content management. This versatile software serves multiple sectors, including retail and education, allowing users to effectively plan and manage conferences, conventions, camps, and various other events. With its robust features, Configio streamlines the entire process from setup to execution, ensuring a seamless experience for organizers and participants alike.

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.

Introducing the Buyer Engagement and Enablement Platform, designed to synchronize sales teams with the various customer buying committees. Purchasing decisions are often influenced by a diverse group of individuals within an organization, and the number of these stakeholders may surprise you. Your ability to comprehend, assist, and learn from these contacts will play a crucial role in your present and future achievements. What insights do you possess regarding your prospects' business challenges and requirements? How do you gather and oversee this vital information? The decision-making process for your prospects is intricate and challenging. What strategies can you employ to support them and minimize the chances of inaction? Who constitutes the buying committee, and what roles, reporting structures, and internal dynamics do they have? Understanding their priorities is essential, as this collective group typically includes executives, economic buyers, technical experts, and end-users, each contributing their unique perspective to the purchasing decision. By fostering a deeper understanding of these dynamics, you can enhance your approach and ultimately drive more successful outcomes.

Receive tailored lead suggestions by leveraging your sales history and contact information for all registered businesses throughout the U.K. Focus your efforts on the most promising deals and engagements. Access comprehensive insights, including pipeline value, status, deal likelihood, and associated risks. Identify which customers purchased product A but not product B, allowing you to discover upsell potential and receive alerts when clients are primed to make additional purchases. Effortlessly assess your sales performance and generate precise revenue forecasts for your team. Seamlessly integrate your ERP system and monitor all your SaaS key performance indicators from a single dashboard. The SaaS model is recognized as one of the most scalable business frameworks available. An efficient SaaS provider is expected to rapidly expand while maintaining profitability—at least theoretically. Over 1,800 rapidly growing businesses rely on Upsales daily to enhance their operational growth and success. With this robust platform, you can ensure that your sales strategies are always aligned with market demands.

eRep CPQ (configure Price Quote) software allows manufacturers and distributors to simplify complex quote-to order processes using a modern cloud platform. eRep allows sales teams to quickly quote accurately and sell smarter, while accelerating growth through faster sales rep onboarding, enhanced customer experience, and enhanced business intelligence. eRep acts as an independent bridge between your ERP and CRM while remaining platform agnostic – meaning that you don't need to use a specific ERP or CRM to take advantage eRep’s CPQ capabilities. eRep is a tool that can help you manage your sales pipeline, from guided selling to multi-channel sales, and it can even be used by independent reps to help you onboard new employees faster. eRep is more than traditional CPQ. It includes selection software and product-specific document generation - including technical drawing - making it an excellent choice for manufacturers!

Designed specifically for progressive auto repair shop owners, our service uncovers $100,000 in hidden revenue that has been waiting to be tapped into. We proudly boast a flawless success rate in getting auto repair shops their own applications in app stores! Since 2008, we have been dedicated to enhancing digital identities solely within the auto repair sector. Building lasting partnerships is our top priority, with the average client relationship extending beyond five years! AppFueled™ specializes in software as a subscription (SAAS) tailored for professionals in the auto repair industry across the nation. Their cutting-edge “app builder” platform, coupled with a skilled team of app experts, produces custom-branded mobile applications that achieve a 100% success rate in both the iTunes® and Google Play® stores. Furthermore, their platform offers tier 1 integration with leading shop management software such as R.O.Writer™, Mitchell1™, NapaTracs™, Protractor™, TekMetric™, and ShopWare™, among others. Reach out to us to learn more about how we can help your shop thrive!

SatisMeter can identify unhappy customers via email, mobile apps, and web. SatisMeter, a revolutionary multi-channel platform, improves customer retention through in-app feedback. It uses the Net Promoter System (NPS), Customer Effort Scores (CES), and CSAT. It is a must have tool for web and mobile app developers, growth hackers, marketers, and mobile app owners. The average response rate is up to 35% thanks to the unobtrusive, lightweight survey pop-up. It is used primarily to reach unhappy customers, prevent churn, leverage the power of customer advocates, and validate product priorities. Segment.com makes it easy to add the survey to your existing application. We handle all the targeting.

snapADDY provides a suite of AI-driven tools designed to revolutionize how businesses capture and maintain CRM contact data with minimal manual effort. Their flagship products include VisitReport, which digitizes lead capture at trade shows and customer visits, DataQuality, which automates contact updates and eliminates duplicates, and CardScanner, which rapidly scans and converts business cards into CRM-ready data. By leveraging artificial intelligence and supporting a broad range of languages and international formats, snapADDY delivers the highest contact recognition quality on the market. Its flexible, easy-to-integrate software caters to large companies with features like single sign-on and multilingual support, ensuring smooth onboarding and robust data management. Trusted by thousands of clients worldwide, snapADDY's solutions enhance CRM usability and sales productivity by seamlessly syncing with popular CRM platforms such as Salesforce, HubSpot, and Pipedrive.

weclapp enables teams to intelligently manage all their key business processes on a single cloud ERP platform. From CRM and inventory management to e-commerce integrations, sales and purchasing, production, and accounting software: we develop each module of our smart ERP software to meet the needs of modern teamwork. Consequently, information about customers, projects, quotes, invoices, items, and orders can be efficiently managed together. The cloud-based CRM & ERP software covers all important business areas of different industries and combines them in a modern, user-friendly application. Due to the easy scaling, the solution is suitable for startups on a growth course as well as for small and medium-sized enterprises.

Atlas CRM provides a smooth connection between your customer information and Atlassian platforms, giving you valuable insights into your clients' preferences and requirements. Its user-friendly interface ensures that you always have the most up-to-date customer data at your fingertips, eliminating the need to switch between different tools for information. This integration allows you to compile Jira issues and Jira Service Desk requests into a unified view of your customers' needs and desires. You can efficiently manage your sales activities and enhance your conversion rates by tracking leads within a customizable sales funnel. The intuitive layout is designed for optimal user experience, ensuring that accessing customer information is quick and easy. Additionally, templates can be tailored to specify the details you want to retain for each company and contact, with a default template featuring commonly used fields to help you get started promptly. This means you can focus on what matters most: building relationships and closing deals effectively.

The Lead Management System is an all-encompassing module designed to effectively oversee the entire lead management workflow. This module includes key functionalities ranging from lead capture to assignment and final closure. You can send your leads directly to the CRM Inbox, where the software automatically generates leads, assigns them to the appropriate users, and notifies customers via Email or SMS. It seamlessly captures website contact form submissions as emails and forwards leads to the CRM Inbox for automatic lead creation. Forwarding portal leads to the CRM ensures that lead information is accurately mapped to the lead screen within the system. Furthermore, leads can be automatically distributed to the sales team based on their source, with assigned users receiving notifications via Email or SMS. Users can also track the history of leads, complete with status updates and a timeline that highlights aging issues. The CRM is designed to support sales territories based on location and products, and user access can be restricted according to territory rules. Additionally, users can attach relevant documents related to leads or customers, while all essential marketing materials can be stored in a centralized location for easy access. This streamlined approach not only enhances efficiency but also fosters better communication and organization within the sales process.

Bizns Tool Software is ideally suited for various specialty trade contractors, including electricians, foundation specialists, steel structure builders, framers, masons, and glass and glazing experts, among others. Managing bids and proposals via email can be a daunting task, but Bizns Tools provides construction subcontractors with an effective way to streamline their project organization and participation. The platform simplifies the process of generating quotes for bid invitations, making it easier to keep project managers and general contractors informed at all times. It effectively tracks all expenses, from the Initial Approval Estimate to ongoing approved change orders, giving users a comprehensive overview of the project's financial landscape. This clarity is a key differentiator for Bizns Tool. Its user-friendly yet robust interface empowers users to efficiently handle daily project activities and resource allocation. Furthermore, you can rest assured that payments will never slip through the cracks, as Bizns Tool keeps meticulous records of project invoices and payments, ensuring financial peace of mind. In this way, Bizns Tool not only enhances project management but also fosters better collaboration among all stakeholders involved.

ezeeCRM enhances your sales experience, ensuring a smooth transition from the initial greeting to a successful deal closure through automated processes. Seize every opportunity to connect with potential buyers right when they are ready to engage. Keep all customer-related documents and information centralized, allowing for easy organization of your contacts into relevant groups and categories. Users can access visually appealing and interactive reports and dashboards tailored to their needs, utilizing a powerful report builder that enables the creation of both graphical and tabular reports across various modules in ezeeCRM. Moreover, you benefit from the efficiency and organizational capabilities of a dedicated email client seamlessly integrated within your CRM interface, enabling you to communicate via chat or SMS with customers, colleagues, and partners, while also providing customer support directly through the platform. This comprehensive tool not only boosts sales but also cultivates lasting relationships with your clientele, making it an invaluable asset for any business.

Google Workspace (G Suite) and Gmail users can create, manage, and share team address books (labels), from anywhere (Gmail or Google Contacts, etc.). . You can define access permissions just like you would with a Google Doc. - View Only Edit Delete permission - Re-share - Transfer of ownership Access contact information shared with you anywhere in your workspace (Gmail/Google Contacts, Calendar/Mobile phones, etc. . When you compose or receive email (such as with a CRM), you can see the senders and recipients information. Email, Phone, Company, Job Title - Notes added on to the contact - Previous interactions with this contact Shared Contacts for Gmail increases productivity for all Gmail users and Google Workspace users. It solves a major problem that Gmail, Google Workspace and G Suite do not address: i.e. The ability to share contacts with other people.

Routzy is an innovative iPad application designed for sales that combines the advanced features of various business tools into a comprehensive mobile sales hub. Transform your leads into loyal customers today by ensuring all communications with prospects and clients are neatly organized in one central location. Ideal for on-the-go sales teams, Routzy swiftly generates optimized sales routes, allowing you to maximize your time in the field. You can craft impressive quotes instantly, enhancing your chances of closing deals while you’re out and about. Furthermore, it enables you to digitize existing paperwork and deploy customized forms to handle various scenarios seamlessly. Elevate your sales presentations to effectively convey your ideas and strengthen your pitches. With Dropbox integration, you can easily access contact information and monitor team activities. Routzy essentially turns your iPad into the quintessential standalone sales tool. In summary, this application merges the robust features and capabilities of multiple business productivity apps into one efficient sales platform, empowering sales teams to operate more effectively.

CXONCLOUD, a B2B SaaS, is designed to manage and measure customer satisfaction in just a few clicks. One solution that provides unlimited customer feedback, loyalty, awards and rewards, as well as referral marketing and email automation. It helps businesses deliver a seamless customer experience across all touchpoints. CXONCLOUD improves search and simplifies customer engagement, whether it's feedback or booking. It can automatically recognize customer sentiments and alert any impending negative word of mouth. This all-in-one app automatically measures customers' loyalty and has readymade loyalty campaigns that can be used to engage customers via email and social media. Small businesses can easily get referrals from loyal customers with just a few clicks using the built-in referral marketing campaigns. Loyal customers can be rewarded by QR codes and promo codes, as well as automatic list generation and rewards management modules.

Ask Inline simplifies the complexities involved in gathering feedback by automating the creation of surveys, customer segmentation, and the extraction of meaningful insights. Instead of feeling guilty about the data you overlook, we provide you with actionable insights directly. Our platform enables the automatic collection of feedback from all customers, helping you stay attuned to the evolving sentiments of your clientele over time. Email-based surveys are particularly effective for following up after customer support interactions, purchases, or deliveries. Enhance your service by continuously monitoring the dynamics of your operations. With both classic and embeddable survey options, you can conduct NPS®, CSAT, or tailor-made surveys virtually anywhere. Whether integrated into the final stage of an online checkout or displayed on a kiosk at your upcoming event, Ask Inline facilitates your feedback collection needs. Getting started is quick and easy; your first survey can be launched in just minutes. Installation takes only seconds, or you can simply upload a list of contacts. Additionally, our smart sampling and filtering mechanisms ensure that users are not overwhelmed with too many surveys, maintaining a positive feedback experience. By using Ask Inline, you can gain deeper insights into customer experiences like never before.

Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference