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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Gauge, comprehend, and respond to customer insights effectively. Leverage customer experience software to streamline your surveys related to experience and loyalty. Scrutinize customer opinions and implement changes within your existing IT frameworks. Incorporate customer feedback seamlessly into your daily operations. By automating your surveys, you can gain a comprehensive view of customer experiences and take meaningful actions that add value. We simplify the process of measuring, interpreting, and responding to customer insights. Nps.today transforms lengthy questionnaires into concise, targeted questions delivered at optimal times for respondents. Utilize automated prompts throughout the customer journey with surveys that are informed by data. Integrate your customer satisfaction and loyalty surveys into all communication channels and external outreach. Benefit from insightful dashboards to pinpoint areas for enhancement and elevate customer experiences. Employ categorization or artificial intelligence to uncover avenues for improvement, while also merging additional data sources for deeper insights into customer behavior. This holistic approach ensures you remain attuned to the evolving needs of your clientele.

Description

Xref simplifies your talent journey, allowing you to make confident decisions that are people-focused. Save time by creating and sending a survey within 30 seconds. Feedback is presented in graphs that are easy to understand and provide actionable insights. Reduce administrative work: Surveys can easily be created and completed on any device, at any time. Let automation take care of the rest. Xref has been certified ISO27001 and GDPR compliant, so you can rest assured that your data will be kept safe and secure. Reduce the time it takes to hire top talent and secure them quickly. Xref’s automated reference-checking tool helps you make informed, compliant decisions when hiring. Want to know how to reduce attrition? Or what metrics your company excels at or could improve on? Conduct a pulse survey. Collect, analyse and measure feedback from departing staff. By collecting data consistently, you can reduce attrition over time and improve retention.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
Greenhouse No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Lime CRM Yes 
LivePreso No 
Mailchimp Yes 
Microsoft Dynamics 365 Business Central Yes 
Microsoft Outlook Yes 
Microsoft Power Apps Yes 
Microsoft Power Automate Yes 
Microsoft Power BI Yes 
Microsoft Teams Yes 
Pipedrive Yes 
Podio Yes 
Puzzel Yes 
QJumpers No 
SuperOffice CRM Yes 
Zapier Yes 
e-conomic Yes 

Integrations

Freshdesk No 
Greenhouse Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Lime CRM No 
LivePreso Yes 
Mailchimp No 
Microsoft Dynamics 365 Business Central No 
Microsoft Outlook No 
Microsoft Power Apps No 
Microsoft Power Automate No 
Microsoft Power BI No 
Microsoft Teams No 
Pipedrive No 
Podio No 
Puzzel No 
QJumpers Yes 
SuperOffice CRM No 
Zapier No 
e-conomic No 

Pricing Details

€137 per year
Free Trial No 
Free Version No 

Pricing Details

$50.00
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

nps.today

Country

Denmark

Website

nps.today/

Vendor Details

Company Name

Xref

Founded

2009

Country

Canada

Website

www.xref.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

NPS

Product Features

Human Resources

360 Degree Feedback Yes 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database No 
Employee Lifecycle Management No 
Onboarding No 
Payroll Management No 
Performance Management Yes 
Recruiting Management No 
Self Service Portal No 
Succession Planning No 
Time & Attendance Management Yes 
Time Off Management No 
Timesheets No 
Training Management No 

NPS

Recruiting

Assessments No 
Background Screening No 
CRM No 
Interaction Tracking Yes 
Internal HR No 
Interview Management No 
Job Board Posting Yes 
Job Requisition No 
Onboarding No 
Recruiting Firms No 
Reference Checking Yes 
Resume Parsing No 
Self Service Portal No 

Reference Check

Audio References No 
Bulk Reference Request No 
Candidate Scoring No 
Completion Alerts No 
Email / Online No 
Mobile Access No 
Reminders No 
Reporting/Analytics No 
Survey Builder No 
Survey Library No 
Video References No 

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