Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Gauge, comprehend, and respond to customer insights effectively. Leverage customer experience software to streamline your surveys related to experience and loyalty. Scrutinize customer opinions and implement changes within your existing IT frameworks. Incorporate customer feedback seamlessly into your daily operations. By automating your surveys, you can gain a comprehensive view of customer experiences and take meaningful actions that add value. We simplify the process of measuring, interpreting, and responding to customer insights. Nps.today transforms lengthy questionnaires into concise, targeted questions delivered at optimal times for respondents. Utilize automated prompts throughout the customer journey with surveys that are informed by data. Integrate your customer satisfaction and loyalty surveys into all communication channels and external outreach. Benefit from insightful dashboards to pinpoint areas for enhancement and elevate customer experiences. Employ categorization or artificial intelligence to uncover avenues for improvement, while also merging additional data sources for deeper insights into customer behavior. This holistic approach ensures you remain attuned to the evolving needs of your clientele.
Description
Xref simplifies your talent journey, allowing you to make confident decisions that are people-focused. Save time by creating and sending a survey within 30 seconds. Feedback is presented in graphs that are easy to understand and provide actionable insights. Reduce administrative work: Surveys can easily be created and completed on any device, at any time. Let automation take care of the rest. Xref has been certified ISO27001 and GDPR compliant, so you can rest assured that your data will be kept safe and secure. Reduce the time it takes to hire top talent and secure them quickly. Xref’s automated reference-checking tool helps you make informed, compliant decisions when hiring. Want to know how to reduce attrition? Or what metrics your company excels at or could improve on? Conduct a pulse survey. Collect, analyse and measure feedback from departing staff. By collecting data consistently, you can reduce attrition over time and improve retention.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Freshdesk
Yes
Greenhouse
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Lime CRM
Yes
LivePreso
No
Mailchimp
Yes
Microsoft Dynamics 365 Business Central
Yes
Microsoft Outlook
Yes
Microsoft Power Apps
Yes
Integrations
Freshdesk
No
Greenhouse
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Lime CRM
No
LivePreso
Yes
Mailchimp
No
Microsoft Dynamics 365 Business Central
No
Microsoft Outlook
No
Microsoft Power Apps
No
Pricing Details
€137 per year
Free Trial
No
Free Version
No
Pricing Details
$50.00
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
nps.today
Country
Denmark
Website
nps.today/
Vendor Details
Company Name
Xref
Founded
2009
Country
Canada
Website
www.xref.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Human Resources
360 Degree Feedback
Yes
Applicant Tracking
No
Attendance Management
No
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
No
Employee Database
No
Employee Lifecycle Management
No
Onboarding
No
Payroll Management
No
Performance Management
Yes
Recruiting Management
No
Self Service Portal
No
Succession Planning
No
Time & Attendance Management
Yes
Time Off Management
No
Timesheets
No
Training Management
No
Recruiting
Assessments
No
Background Screening
No
CRM
No
Interaction Tracking
Yes
Internal HR
No
Interview Management
No
Job Board Posting
Yes
Job Requisition
No
Onboarding
No
Recruiting Firms
No
Reference Checking
Yes
Resume Parsing
No
Self Service Portal
No
Reference Check
Audio References
No
Bulk Reference Request
No
Candidate Scoring
No
Completion Alerts
No
Email / Online
No
Mobile Access
No
Reminders
No
Reporting/Analytics
No
Survey Builder
No
Survey Library
No
Video References
No