Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Your front desk personnel can efficiently manage appointments, print reminder cards for clients, reschedule bookings, process transactions, share information about your offerings, print consent forms and treatment guidelines, locate a client’s upcoming appointment, and check their outstanding balance all from a single interface. Additionally, they will receive notifications on client birthdays, enhancing the personal touch of your service. With the marketing features provided by mSPA®, you'll be equipped to make strategic advertising decisions by analyzing the sources of referrals. By tracking trends over different periods, you will identify which products and services to promote or phase out. Moreover, similar to how you evaluate staff booking rates post-consultations, you can generate reports on clients who attended consultations but did not finalize any bookings, which will enable you to proactively reach out via calls or emails to encourage appointment scheduling. This comprehensive approach not only streamlines operations but also enhances client engagement and retention.
Description
Your front desk team will have the ability to efficiently schedule appointments, generate reminder cards for clients, adjust appointment times, process payments, offer insights into your services, print consent forms and pre/post treatment guidelines, check a client’s upcoming appointments, and track outstanding balances—all from a single screen. Additionally, they will receive notifications when it is a client’s birthday. Equip your staff with a comprehensive script detailing the services you offer, which should include descriptions, pre and post treatment instructions, and standard protocols. This ensures that they have all the necessary information readily available, empowering them to confidently address inquiries from potential clients and enhance their overall experience. With such resources at their disposal, your team can provide exceptional service and foster a welcoming atmosphere.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$20 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aesthetic Marketing Concepts
Website
www.aesmark.com
Vendor Details
Company Name
Mack Software
Website
www.macksoftware.com/mspareg.html
Product Features
Medical Spa
Appointment Management
Yes
Before & After Pictures
Yes
Client Management
No
Gift Card Management
Yes
HIPAA Compliant
No
Inventory Management
Yes
Package Creation
No
Product Features
Medical Spa
Appointment Management
Yes
Before & After Pictures
No
Client Management
Yes
Gift Card Management
Yes
HIPAA Compliant
Yes
Inventory Management
Yes
Package Creation
No
Salon
Appointment Management
Yes
Booth Rental
No
Client Profiles
Yes
Employee Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Multi-Location
Yes
Payroll Management
Yes
Point of Sale (POS)
Yes
Recurring Appointments
Yes