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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Your front desk personnel can efficiently manage appointments, print reminder cards for clients, reschedule bookings, process transactions, share information about your offerings, print consent forms and treatment guidelines, locate a client’s upcoming appointment, and check their outstanding balance all from a single interface. Additionally, they will receive notifications on client birthdays, enhancing the personal touch of your service. With the marketing features provided by mSPA®, you'll be equipped to make strategic advertising decisions by analyzing the sources of referrals. By tracking trends over different periods, you will identify which products and services to promote or phase out. Moreover, similar to how you evaluate staff booking rates post-consultations, you can generate reports on clients who attended consultations but did not finalize any bookings, which will enable you to proactively reach out via calls or emails to encourage appointment scheduling. This comprehensive approach not only streamlines operations but also enhances client engagement and retention.

Description

Your front desk team will have the ability to efficiently schedule appointments, generate reminder cards for clients, adjust appointment times, process payments, offer insights into your services, print consent forms and pre/post treatment guidelines, check a client’s upcoming appointments, and track outstanding balances—all from a single screen. Additionally, they will receive notifications when it is a client’s birthday. Equip your staff with a comprehensive script detailing the services you offer, which should include descriptions, pre and post treatment instructions, and standard protocols. This ensures that they have all the necessary information readily available, empowering them to confidently address inquiries from potential clients and enhance their overall experience. With such resources at their disposal, your team can provide exceptional service and foster a welcoming atmosphere.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$20 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Aesthetic Marketing Concepts

Website

www.aesmark.com

Vendor Details

Company Name

Mack Software

Website

www.macksoftware.com/mspareg.html

Product Features

Medical Spa

Appointment Management Yes 
Before & After Pictures Yes 
Client Management No 
Gift Card Management Yes 
HIPAA Compliant No 
Inventory Management Yes 
Package Creation No 

Product Features

Medical Spa

Appointment Management Yes 
Before & After Pictures No 
Client Management Yes 
Gift Card Management Yes 
HIPAA Compliant Yes 
Inventory Management Yes 
Package Creation No 

Salon

Appointment Management Yes 
Booth Rental No 
Client Profiles Yes 
Employee Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Payroll Management Yes 
Point of Sale (POS) Yes 
Recurring Appointments Yes 

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