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features
design
support

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Description

listening247® stands out as the sole social intelligence platform meticulously crafted for high-accuracy multilingual annotations, along with seamless integration of unstructured data from various non-web sources. This innovative platform empowers organizations to effectively handle both structured and unstructured data, extending beyond social media to encompass internal data streams like call center dialogues, chat interactions, and emails. Its unmatched semantic and sentiment accuracy positions it as a market leader. While many refer to this field as Social Media Listening, Social Listening, Social Media Monitoring, or Active Web Listening, the contemporary term gaining traction is Social Intelligence. This concept enables companies to gain insights into public perceptions regarding their own brands, as well as those of competitors, stock tickers, and notable individuals. By aggregating data from a wide array of sources, including Twitter, Facebook, Instagram, blogs, forums, videos, and review sites, listening247® ensures a comprehensive understanding of online discourse, thereby enhancing strategic decision-making for its users. With such capabilities, organizations can navigate the complexities of social sentiment with heightened precision.

Description

Experience unparalleled social media analytics that prioritize exceptional quality, tailored solutions, and adaptability. Obtain in-depth or multi-layered insights, enabling quicker actions while staying ahead of competitors in the industry. It's time to elevate your social media strategy according to your unique requirements. Seamlessly gather high-quality data from all your social media accounts and monitor performance across numerous profiles from a centralized platform. Delve into your performance metrics and uncover insights about rivals, inspiring brands, potential clients, social media influencers, and much more. Within minutes, you can create and automate personalized reports for efficient sharing. Collaborate with your team or set up secure access for clients to view confidential statistics. Effortlessly export detailed or targeted social media reports with just a click, or configure automated delivery schedules and formats. Enjoy complete data flexibility and security through our meticulously managed API, allowing for smooth integration of data from your social media platforms with your preferred analytics tools, business intelligence applications, or data warehouses. This comprehensive solution empowers you to stay informed and make strategic decisions confidently.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Brandwatch No 
Facebook No 
LinkedIn No 
X (Twitter) No 

Integrations

Brandwatch Yes 
Facebook Yes 
LinkedIn Yes 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$129 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DigitalMR

Founded

2010

Country

United Kingdom

Website

www.digital-mr.com/solutions/social-media-listening

Vendor Details

Company Name

quintly

Founded

2010

Country

Germany

Website

www.quintly.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring No 
White Label No 

Product Features

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics Yes 
Social Media Monitoring No 
White Label No 

Social Media Marketing

Analytics Yes 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking Yes 
Customer Targeting Yes 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling Yes 

Alternatives

Alternatives