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features
design
support

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Description

A significant transformation is already taking shape within the airline sector. However, the pandemic has intensified the urgency to tackle the fundamental issues stemming from the industry's outdated infrastructure. As airlines strive to restore their operations, innovative technology will be crucial for achieving profitability once again. Greater flexibility will be essential to implement adaptive business strategies that cater to the shifting dynamics of the market and consumer preferences. In this scenario, adopting a novel retail strategy that customizes and differentiates airline offerings based on perceived value, rather than mere standard features, becomes essential. iFly RES places customer profiles at its foundation, allowing airlines to recognize passengers as distinct individuals whose specific needs, desires, and histories can be addressed. With an integrated offer and order management system, alongside dynamic capabilities for creating and pricing products, airlines can substantially enhance their revenue generation potential. This evolution represents not just a technological upgrade, but a complete rethinking of how airlines can engage with their customers in a more meaningful manner.

Description

Facilitating engagement among new members, generating revenue, and creating partnership opportunities for prominent airline loyalty programs across the globe is essential. Enhancing member involvement and incorporating everyday earning and burning opportunities with partners are crucial for boosting the financial success of airline loyalty programs. The technology foundation of a loyalty program can significantly impact its management and overall business effectiveness. Frequently, leaders in airline loyalty have to abandon or weaken innovative program concepts due to their systems being prohibitively expensive, resource-heavy, and slow to adjust, or they may not be capable of supporting essential functionalities. iLoyal stands out as an unparalleled airline loyalty management platform. Featuring a contemporary cloud-based design with a micro-services architecture, it offers remarkable configurability and scalability, enabling loyalty leaders to avoid the burdensome customizations often required by traditional systems. Moreover, its adaptable and open framework supports seamless partner integration and enhances operational agility. This unique approach empowers loyalty programs to thrive in a competitive landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IBS Software Services

Founded

1997

Country

United States

Website

www.ibsplc.com/product/airline-passenger-solutions/passenger-reservations

Vendor Details

Company Name

IBS Software Services

Website

www.ibsplc.com/product/loyalty-management-solutions

Product Features

Airline Reservation System

CRM
Charter Reservations
Departure Control
Disruption Management
Distribution Management
Loyalty Program
Online Booking
Payment Processing
Revenue Management
Self Service Portal
Third Party Booking

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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