Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Take charge of your online reputation with gominga, the ultimate platform for managing ratings, reviews, and customer inquiries all in one place! With features like monitoring, alerts, analysis, and customer interaction, you can seamlessly conduct market research and enhance customer support in the digital landscape. Our Review Manager allows you to examine product feedback and questions from multiple eCommerce platforms, enabling you to engage with customer opinions directly through our user-friendly SaaS tool. Equipped with practical functionalities like email notifications and an issue management system, your workflow becomes significantly more efficient. We empower you to optimize your reviews on Google My Business, helping you to enhance revenue by valuing customer insights. By assessing your store's strengths and weaknesses, you can effectively respond to reviews and highlight your business's best attributes on Google. With gominga, you have the opportunity to cultivate your brand, strengthen customer loyalty, and gather valuable product insights—our expertise is at your service. Take proactive steps in your review management strategy to not only boost sales but also fortify your brand's identity! Embrace the potential for growth and transformation that comes with active engagement in managing your reviews.
Description
Become a member of rateit.cool and reap the rewards! By gathering product ratings and reviews alongside other retailers, you can showcase them in your online shop. For instance, both Online Store A and Online Store B offer the same football from a shared manufacturer, identified by the GTIN "4055012005679." While Store A boasts two reviews, Store B only has one. When Customer C investigates both online stores for purchasing a football, the lack of adequate reviews on either site leads them to choose a different shop that offers a wealth of feedback. Notably, there are six additional online stores that carry this football and each has garnered some reviews. By implementing rateit.cool across all eight stores’ websites, including those of Stores A and B, they can collectively share and exchange customer reviews. This collaboration enriches the user feedback available for the football on each retailer's site, ensuring that new visitors will encounter a sufficient number of reviews when browsing. Ultimately, this system not only enhances customer trust but also increases the likelihood of sales across all participating stores.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Zendesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$10.00/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
gominga eServices
Founded
2015
Country
Germany
Website
gominga.com
Vendor Details
Company Name
Cool Services
Country
Germany
Website
www.rateit.cool/
Product Features
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
No
White Label
No