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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

friendlyway Visitor Management is a cloud-based solution that automates the full visitor lifecycle – from invitations and pre-registration to self-service check-in, badging, and checkout. It connects with self-service kiosks or tablets so visitors can register themselves, scan a QR code or ID, capture a photo, and instantly receive a printed badge or access card. The system supports different visitor categories (guests, contractors, employees, temp workers, event attendees) and can be deployed across a single site or multiple locations. Organizations can configure tailored workflows for each visitor type, including pre-visit questionnaires, NDAs and other agreements, safety briefings, knowledge checks, and e-signatures to meet internal policies and regulatory requirements. Online and onsite registration forms, omnichannel invitations and notifications, and multi-language support help standardize the process and deliver a consistent branded experience. Reception and security teams benefit from real-time dashboards that show who is expected, who is on-site, and when visitors have checked out. The solution integrates with physical access control systems, Microsoft 365/Outlook, calendars, and other enterprise tools to enable host notifications, visit approvals, and automated access provisioning. Built on the friendlyway Cloud Platform, the visitor management module can be combined with digital signage, wayfinding, and workforce management capabilities to support broader on-site experience and security use cases.

Description

vFound Visitors is an online visitor management solution designed for a variety of environments, including staffed offices, coworking spaces, educational institutions, industrial sites, and warehouses. The system facilitates advanced invitations complete with QR passes, allows visitors to self-register via their smartphones or connected lobby tablets, and offers customizable visitor types along with associated questions, terms, approvals, and retention policies. Hosts are alerted through email notifications and can respond using private links, enhancing communication. Reception personnel can monitor on-site individuals, handle sign-ins and sign-outs, print visitor badges, and execute live roll calls during emergency evacuations. Additionally, staff have the capability to visually confirm a visitor’s physical photo ID, although the platform does not scan or save any ID images or associated numbers. The system provides analytics on visitor activities but does not conduct automatic identity verification, facial recognition, or maintain watchlists. Both visitors and hosts can access the platform through a web browser without any application installation required. Furthermore, visitors can be acquired separately and can collaborate within shared workspaces alongside other selected vFound services. This comprehensive approach ensures that organizations can manage their visitor interactions efficiently and securely.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Microsoft Outlook Yes 
Microsoft Teams Yes 
Apple Calendar No 
Google Calendar No 
Google Chat No 
HubSpot CRM Yes 
Microsoft Entra ID Yes 
Model Context Protocol (MCP) No 
Slack No 
Zapier No 

Integrations

Microsoft Outlook Yes 
Microsoft Teams Yes 
Apple Calendar Yes 
Google Calendar Yes 
Google Chat Yes 
HubSpot CRM No 
Microsoft Entra ID No 
Model Context Protocol (MCP) Yes 
Slack Yes 
Zapier Yes 

Pricing Details

$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial Yes 
Free Version No 

Pricing Details

$804/venue/year
$67 per venue per month, billed annually at $804 per venue per year. A 14-day free trial requires a valid payment card; the annual subscription is charged after the trial unless canceled before it ends. There is no free plan.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

friendlyway

Founded

1998

Country

USA, Germany

Website

www.friendlyway.com/visitor-management-solution/

Vendor Details

Company Name

vFound

Country

Canada

Website

vfound.io/visitor-management-software

Product Features

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan Yes 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List Yes 

Product Features

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

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