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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

eRoom Suite is an all-encompassing communication platform aimed at improving guest satisfaction while boosting hotel revenue. With more than 16 easy-to-integrate tools, it customizes every phase of the guest experience to align with personal preferences. Notable components include eRoom CRM, which offers personalized service options, eRoom PMS for streamlining hotel operations, eRoom ERP for financial and administrative management, and eRoom BI for in-depth data analysis. Additional features such as eRoom Cast, eRoom Hotspot, and eRoom Signage enhance the overall guest engagement. By gathering valuable insights from guests, eRoom Suite empowers hotels to implement more efficient marketing strategies, resulting in a potential increase of over 30% in upselling and cross-selling opportunities. Clients have noted an increase of up to 8% in asset profitability, alongside considerable time savings in back-office operations. The suite’s seamless integration features and intuitive design position it as an adaptable solution that meets the diverse needs of hotels in today’s competitive market. Overall, eRoom Suite not only streamlines operations but also enriches the overall guest experience.

Description

Thorough planning is essential for achieving flawless events, and with protel MICE, hotels can efficiently manage every facet of the process. From the very first inquiry made by the customer to the booking phase, every detail is carefully handled on the event day, culminating in the final payment being processed by the hotel. Users can effortlessly upload rooming lists directly from any Microsoft Excel file, regardless of the format, or they can allocate rooms based on individual phone inquiries. This system is particularly advantageous for pre-arranged room blocks that travel organizers, wholesalers, tour operators, hotel consolidators, travel agents, and OTAs have acquired. It allows for the scheduling of both single and divisible meeting spaces, as well as the arrangement of individual tables and seating. Events can be created and modified while reserving function rooms concurrently, providing flexibility and efficiency. Additionally, the sales probability feature offers more accurate forecasts regarding potential revenue or room availability. With diverse viewing options and comprehensive filtering capabilities, users can conduct thorough analyses of information to enhance decision-making processes. This level of detail ensures that every event is executed to perfection, leaving no stone unturned.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Atomize No 
Beonprice No 
Duetto No 
FLYR No 
HQ revenue No 
HotelAppz No 
HotelPartner Yield Management No 
Hotellistat No 
Infor EzRMS No 
Lighthouse No 
LodgIQ No 
Loopon No 
Revinate No 
RoomPriceGenie No 
Smart Hotel Software No 
UpsellGuru No 
happyhotel No 
xnPOS No 

Integrations

Atomize Yes 
Beonprice Yes 
Duetto Yes 
FLYR Yes 
HQ revenue Yes 
HotelAppz Yes 
HotelPartner Yield Management Yes 
Hotellistat Yes 
Infor EzRMS Yes 
Lighthouse Yes 
LodgIQ Yes 
Loopon Yes 
Revinate Yes 
RoomPriceGenie Yes 
Smart Hotel Software Yes 
UpsellGuru Yes 
happyhotel Yes 
xnPOS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

eRoom Suite

Founded

1991

Country

Spain

Website

www.eroomsuite.com

Vendor Details

Company Name

Xn protel Systems

Founded

2002

Country

Australia

Website

xnprotel.net/solutions/protel-air/protel-mice/

Product Features

Product Features

Event Management

Attendee Management No 
Badge Management No 
Conferences / Conventions No 
Exhibit / Vendor Management No 
Gamification No 
Room Block Management No 
Social Media Promotion No 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing No 
Volunteer Management No 
Weddings / Parties No 

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