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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We provide the most straightforward solution for distributing Employee Net Promoter Score® Surveys, allowing you to send them monthly or quarterly through text messages or email. For employees working in remote locations, relying solely on email surveys can be ineffective; that’s why we stand out as the sole provider offering both SMS text and email surveys for eNPS. You can segment eNPS results by various criteria such as location, department, and manager, ensuring you have tailored insights. Whether you choose to send surveys via text or email, you can schedule them to be sent automatically on a monthly or quarterly basis, guaranteeing anonymity for all respondents. The Employee Net Promoter Score® is derived from a straightforward question: How likely are you to recommend working here to a friend? Responses are rated on a scale from 0 to 10, where a score of 9 or 10 designates a promoter, while a score of 6 or lower indicates a detractor, and those scoring 7 or 8 are considered neutral. Our service allows you to send completely anonymous eNPS surveys to any selected group of employees—be it a specific team or the entire workforce—at intervals you determine, providing valuable feedback on employee satisfaction. With our approach, you can confidently monitor and improve workplace culture over time.

Description

Utilize bulk SMS messaging, automated trigger words, and impactful pulse surveys to enhance employee engagement, dedication, and safety. Enable your remote workforce to flourish by fostering opportunities for increased interaction and feedback. As remote work gains traction, it also presents challenges that can affect productivity, collaboration, and overall job satisfaction. By sending bulk text messages and emails, you can boost employee engagement effectively. Incorporate pulse surveys into your people strategy to pinpoint specific areas for enhancing the employee experience and overall satisfaction. In urgent situations, simply text a designated trigger word to a specific number, and your pre-set message will be dispatched automatically. Effortlessly design and distribute SMS and email campaigns to either individual employees or groups, with the flexibility to send them right away or schedule them for a more convenient time. This approach not only streamlines communication but also fosters a sense of community and connection among remote teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0.99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

eNPS

Country

United States

Website

www.enps.co

Vendor Details

Company Name

finfo

Founded

2014

Country

United Kingdom

Website

www.finfo.io

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys Yes 

NPS

Product Features

NPS

Wireless Expense Management

CRM No 
Custom Rate Plans No 
Discount Management No 
Metered Billing No 
Move / Add / Change Options No 
Procurement Management Yes 
Split Billing Yes 
Supports WiFi Hotspots No 
Usage Reporting Yes 

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