Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
eGain Mail stands out as a premier web-based solution for managing customer service emails, enabling organizations to efficiently handle substantial amounts of incoming emails and web forms. By ensuring that each customer inquiry is addressed quickly and with professionalism, your business can set itself apart from the competition through outstanding customer service. This proactive approach not only enhances customer satisfaction but also builds a strong reputation in the marketplace.
Description
With the innovative yourMAIL filing AI, sharing emails and documents is streamlined to just a single click. The need for CC emails is eliminated, allowing project teams to reclaim 30% of their precious time. An email inbox is often filled with crucial tasks related to ongoing projects. Thanks to yourMAIL, you can effortlessly transform personal emails into clear project assignments with one click, ensuring that you maintain an overall perspective. yourMAIL allows you to manage information in a way that feels familiar, enabling you to establish your organizational structures by projects, teams, or clients. This can be done easily and directly within Outlook. As businesses face constant changes in the marketplace, they must adapt quickly. The rising costs and complexities are eroding profits. YourMAIL addresses these challenges by streamlining processes, which boosts collaboration efficiency. Consequently, this not only lowers expenses but also enhances profitability for your organization. By utilizing yourMAIL, companies can stay agile in a rapidly evolving environment while maximizing their operational effectiveness.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
No
Microsoft Outlook
No
Microsoft SharePoint
No
Microsoft Teams
No
eGain Knowledge+AI
Yes
Integrations
Microsoft 365
Yes
Microsoft Outlook
Yes
Microsoft SharePoint
Yes
Microsoft Teams
Yes
eGain Knowledge+AI
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
eGain
Founded
1997
Country
United States
Website
www.egain.com/products/email-management-software/
Vendor Details
Company Name
yourTime Solutions
Country
Germany
Website
yourmail.eu/
Product Features
Email Management
Data Recovery
Yes
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
No
Spam Blocker
Yes
Whitelisting / Blacklisting
Yes
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No