Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ensuring compliance is crucial for safeguarding a business against policy breaches, which can lead to significant reputational harm and substantial financial penalties. Effective statutory compliance management streamlines the organization of various compliance documents and their renewals, providing timely notifications in a straightforward format. Alerts and reminders regarding compliance will be communicated via SMS and Email to the designated users as well as to escalation contacts and other relevant stakeholders involved in compliance efforts.
The implementation of e-compliance software allows companies to standardize their compliance procedures, thereby mitigating the risk of non-compliance. This solution empowers users to schedule regular compliance tasks within a unified web-based or cloud-enabled platform, simplifying the execution process. By utilizing this digital tool, organizations can efficiently manage a multitude of regulatory obligations while also configuring necessary conditions for successful regulatory compliance management. Additionally, this integrated approach fosters greater accountability among team members, ensuring that compliance remains a top priority across the organization.
Description
The isoTracker Complaints Management system is a cloud-based solution designed to efficiently record and handle customer complaints. This comprehensive tool empowers administrators to designate team members responsible for investigating and pinpointing the underlying causes of complaints. Additionally, isoTracker Complaints Management offers users the capability to analyze past complaints and uncover trends, facilitating the development of proactive measures to prevent future issues. By streamlining the complaints process, this solution enhances customer satisfaction and organizational responsiveness.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$17 USD/month/user
Pricing is based on number of users and modules. Discounts are available for multiple modules and periods greater than 1 month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
eCompliance Software
Founded
2002
Country
India
Website
www.ecompliancesoftware.in
Vendor Details
Company Name
isoTracker Solutions Ltd
Founded
2004
Country
United Kingdom
Website
www.isotracker.com
Product Features
Compliance
Archiving & Retention
No
Artificial Intelligence (AI)
No
Audit Management
No
Compliance Tracking
No
Controls Testing
No
Environmental Compliance
No
FDA Compliance
No
HIPAA Compliance
No
ISO Compliance
No
Incident Management
No
OSHA Compliance
No
Risk Management
No
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
No
Workflow / Process Automation
No
Product Features
Complaint Management
Case Management
Yes
Complaint Classification
Yes
Corrective Actions (CAPA)
Yes
Customer Complaint Tracking
Yes
Feedback Management
Yes
Forms Management
No
Issue Tracking
Yes
Quality Assurance Management
Yes
Routing
Yes
Self Service Portal
No
Social Media Monitoring
No
Survey Management
No