Average Ratings 0 Ratings
Average Ratings 18 Ratings
Description
The entire schedule is consolidated in a single location, showcasing completed tasks alongside those yet to be tackled. It is designed to be dependable, user-friendly for pilots, efficient, and budget-conscious, featuring multiple safeguards against human errors. Users benefit from maintenance documentation, Aircraft Technical Log (ATL) access, and real-time monitoring of aircraft conditions. This solution seamlessly integrates with eFlyBag or any existing Electronic Flight Bag (EFB) software you may possess. It serves as the central nervous system for all operations, encompassing planning, execution, and scheduling within a unified system. This application is fully customizable, with the flexibility to incorporate numerous attachments into a cloud-based platform that is available anytime and anywhere. All essential and regulatory aircraft documents are centralized for quick access on a tablet, allowing pilots to retrieve the latest operational information directly from the cockpit. Furthermore, when linked with the eDesk cloud-based platform, it empowers the entire organization to operate efficiently through this singular system. By streamlining processes, it enhances overall productivity and communication across various departments.
Description
eDesk simplifies eCommerce support for online sellers into one centralized, smart inbox. It enables individuals or teams to support better, save time, increase feedback scores and boost sales. It is a purpose-built eCommerce helpdesk that integrates with all your marketplaces, channels, webstores and social channels.
Customer information, product details, order and shipping information are matched with incoming messages – and organized onto a single screen – making it easier to receive and resolve customer queries in a fraction of the time! Features include AI generated responses, auto-translate, invoice generator, powerful insights and key metrics, live chat, and feedback requests.
API Access
Has API
No
API Access
Has API
Yes
Integrations
AfterShip
No
Aircall
No
Amazon
No
Facebook
No
Instagram
No
Linnworks
No
Magento
No
Mirakl
No
PowerDialer.ai
No
PrestaShop
No
Integrations
AfterShip
Yes
Aircall
Yes
Amazon
Yes
Facebook
Yes
Instagram
Yes
Linnworks
Yes
Magento
Yes
Mirakl
Yes
PowerDialer.ai
Yes
PrestaShop
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Standard Plans (per agent per month):
Essential – $39
- Basic support foundation with centralised inbox, live chat & automated workflows.
Growth – $89
- Adds CSAT surveys, performance metrics, data migrations & more marketplaces.
Professional – $119
- Includes advanced reporting, custom roles, API access, onboarding & security.
Enterprise – Custom pricing
- Tailored for large teams with unlimited stores, dedicated support & workflows.
Essential – $39
- Basic support foundation with centralised inbox, live chat & automated workflows.
Growth – $89
- Adds CSAT surveys, performance metrics, data migrations & more marketplaces.
Professional – $119
- Includes advanced reporting, custom roles, API access, onboarding & security.
Enterprise – Custom pricing
- Tailored for large teams with unlimited stores, dedicated support & workflows.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
eAvio
Founded
2011
Country
Slovenia
Website
eavio.aero
Vendor Details
Company Name
eDesk
Founded
2012
Country
Ireland
Website
www.edesk.com
Product Features
Airline Reservation System
CRM
Yes
Charter Reservations
No
Departure Control
No
Disruption Management
No
Distribution Management
No
Loyalty Program
Yes
Online Booking
No
Payment Processing
No
Revenue Management
Yes
Self Service Portal
Yes
Third Party Booking
No
Aviation
Accounting / Revenue Management
No
Aircraft Utilization
No
Boarding Management
No
CRM / Flight History
No
Check-in
No
Employee Management
No
Flight Crew Scheduling
No
Flight Scheduling / Dispatch
No
Fuel Management
No
Incident Reporting
No
Inspection Management
No
Inventory Management
No
Lot Costing / Leasing Management
No
Maintenance Management
No
Pilot Management
No
Point of Sale
No
Time Tracking
No
Website / Online Ticketing
No
Aviation Maintenance
Compliance Management
Yes
Components Tracking
Yes
Flight Time Tracking
Yes
Inventory Control
Yes
Labor Hours Tracking
Yes
Logbook Tracking
Yes
Maintenance Scheduling
Yes
Manuals
Yes
Service Bulletins
Yes
Work Order Management
Yes
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
Yes
IT Asset Management
No
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
No
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No