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features
design
support

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Description

Clients can utilize the docuTRAK portal to submit their requests and remain updated on their progress. It is essential to include instructions for each service type to effectively assist clients in their request submissions. Additionally, ensuring your staff is informed of current policies and procedures is crucial, allowing HR to oversee and support the acknowledgment of shared information among team members. Beyond merely recording actions within a workflow case, docuTRAK also offers a “snapshot view” of all documents associated with that case. Furthermore, supervisors have the ability to access the inboxes of their team members to monitor activities and reassign cases as necessary. The system also tracks consultation requests from any user, enhancing accountability. docuTRAK Online provides a robust business collaboration platform where all documents are stored in a centralized registry, facilitating various actions across different workflows. This interconnectedness not only streamlines processes but also fosters efficient communication within the organization.

Description

iTrak Incident Reporting and Risk Management offers a robust and secure platform tailored for security, surveillance, and risk management teams. Designed to serve multiple departments and properties, iTrak stands out as an exceptional solution for Security and Surveillance professionals. With its ability to provide rapid and precise analysis, accompanied by detailed graphs and statistics, it effectively identifies liabilities while managing losses and insurance expenses. In contrast to other options on the market, iTrak features a fully integrated system that allows various transactions and tasks to be efficiently managed from a single desktop interface, significantly improving operational efficiency and overall effectiveness. This streamlined approach not only enhances productivity but also fosters better collaboration among different teams within an organization.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Android Yes 
Apple iOS Yes 
Chrome OS Yes 
Mozilla Firefox Yes 
Omnigo No 
Safari Yes 
Titan HST No 

Integrations

Android No 
Apple iOS No 
Chrome OS No 
Mozilla Firefox No 
Omnigo Yes 
Safari No 
Titan HST Yes 

Pricing Details

$500 per license
Free Trial Yes 
Free Version No 

Pricing Details

$100.00/one-time
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

docuTRAK

Founded

1991

Country

Jordan

Website

www.docutrak.net

Vendor Details

Company Name

Omnigo

Founded

2017

Country

United States

Website

www.omnigo.com/product/itrak

Product Features

Legal Document Management

Access Controls No 
Archiving & Retention No 
Collaboration No 
Contract Management No 
Document Assembly No 
Document Indexing No 
Document Tagging No 
Full Text Search No 
Version Control No 

Product Features

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Physical Security

Checkpoint Tracking No 
Customer Management Yes 
Data Collection Yes 
Event Management Yes 
Incident Management Yes 
Investigation Management Yes 
Multiple Alarm Queues No 

Risk Management

Alerts/Notifications No 
Auditing Yes 
Business Process Control No 
Compliance Management Yes 
Corrective Actions (CAPA) Yes 
Dashboard Yes 
Exceptions Management No 
IT Risk Management No 
Internal Controls Management Yes 
Legal Risk Management No 
Mobile Access No 
Operational Risk Management No 
Predictive Analytics No 
Reputation Risk Management No 
Response Management Yes 
Risk Assessment Yes 

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