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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

bsmart ORMS is a cloud-based Utility Operations and Revenue Management System that is available as a commercial off-the-shelf solution. This comprehensive platform utilizes mobility and cloud technology to provide utility stakeholders with an all-inclusive system that integrates operations, automated spot billing, payment collection, revenue management, consumer engagement, smart metering, command control, and mobile monitoring and analytics, all designed to enhance efficiency and customer satisfaction. Built upon years of internal utility expertise, this advanced mobile-first platform incorporates best practices and knowledge accumulated over two decades in managing large billing and customer information system (CIS) projects. The software is not only modular but also highly customizable, configurable, scalable, and dependable. In addition, the platform delivers tailored solutions according to customer specifications, ensuring measurable benefits aligned with established key performance indicators (KPIs). With its focus on innovation and user-friendliness, bsmart ORMS stands out as a leading choice for utilities seeking to modernize their operations.

Description

inHANCE offers the leading software ecosystem designed for water and sewer utilities, with optional components tailored to fit every utility. We have a suite of products that are easy to use, ranging from your core billing system to Mobile Workforce Management solutions and a web portal for your customers to view and pay bills, change their account info, and receive communications from your office. As a part of the Harris Utilities ecosystem you also get access to a host of complementary products at discounted rates, and you can be confident that you will always have support with our unique "Software for Life" policy.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Itron Enterprise Meter Data Management No 
Paymentus No 
QuickBooks Online No 
Trimble Cityworks No 

Integrations

Itron Enterprise Meter Data Management Yes 
Paymentus Yes 
QuickBooks Online Yes 
Trimble Cityworks Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1000/year
We carefully assess each client's needs and work with them to find a set of features at a price that's good value for both businesses. Pricing can vary depending on utility size, on premises/cloud, module selection, and customization requirements.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BCITS

Country

India

Website

www.bcits.co.in

Vendor Details

Company Name

inHance Utilities

Founded

1972

Country

United States

Website

inhanceutilities.com

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 

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